Project Manager

• Manage multiple reconstruction projects from initial scope through completion.
• Coordinate subcontractors, vendors, and resources to ensure projects stay on schedule and within budget.
• Serve as the primary point of contact for homeowners, insurance adjusters, and key stakeholders.
• Create and manage project schedules, budgets, change orders, and documentation.
• Conduct job site visits to monitor progress, quality, and safety.
• Resolve project challenges quickly while maintaining a high level of customer satisfaction.
• Collaborate with internal teams to deliver an exceptional client experience.

Restoration Project Manager

• Leading cross-functional teams to manage multiple construction and renovation projects across a large geographic area
• Overseeing projects from initiation through completion, managing design professionals, contractors, and stakeholders
• Tracking project financials, maintaining milestone schedules, and providing regular status updates
• Demonstrating full accountability for end-to-end management of projects
• Preparing accurate project documentation for all phases of construction

Senior Project Manager, Construction

• Coordinate and execute administrative and supportive account, sales and service activities
• Handle questions, complaints and requests from customers
• Follows all company policies and procedures as listed
• Improving service image and satisfaction
• Receiving service calls
• Dispatch service calls to techs
• Log all service calls
• Organizes and maintains service file system
• Maintains a safe, orderly, and clean working environment
• Sales order management

Senior Project Coordinator, Service

• Coordinate the transition from the Massage Heights service model to the Heights Wellness Retreat model
• Develop and maintain detailed project plans, timelines, budgets, and risk mitigation strategies
• Ensure all projects comply with brand standards, local regulations, and approved budgets
• Support the rollout of new wellness and biohacking modalities, equipment, and services
• Serve as the primary point of contact between franchisees and internal teams
• Manage third-party vendors, suppliers, and contractors
• Track and report project status, risks, and milestones to leadership

• Lead the end-to-end transformation of existing Massage Heights franchise locations into Heights Wellness Retreats
• Plan, coordinate, and execute all aspects of each conversion
• Ensure all projects comply with brand standards, local regulations, and approved budgets
• Support the rollout of new wellness and biohacking modalities, equipment, and services
• Serve as the primary point of contact between franchisees and internal teams
• Manage third-party vendors, suppliers, and contractors
• Track and report project status, risks, and milestones to leadership

• Manage full project management lifecycle for customer projects, including reporting, resource management, demand management, risk management, budgeting, scheduling, and coordination of projects activities and daily operations.
• Oversee multiple project teams, manage resource assignments, project task completion dates, prioritize activities based on customer requirements and service level agreements (SLAs).
• Serves as the primary point of contact and first point of escalation throughout the project lifecycle, applying in-depth knowledge and experience to provide expert consultation and advice on technology and best practices.
• Develop concrete, detailed plans for a project, including schedule, budget, outline of the duties of each team member, identify project goals, and set a timeline for the project.
• Review contracts and purchase orders for all assigned projects to ensure project delivery adheres to the agreements identified in the sales process.
• Establish project monitoring to ensure that projects remain on track, meet deadlines, stay under budget, and deliver contract requirements.
• Work with Customer Success, Customer Services, Customer Support, Information Services (IS), and Product teams to break down complex technical issues to determine root cause analysis, identify a solution and provide concise communication with management and the customer.
• Consult customers and project teams to become familiar with all activities of the team, determine customers’ special needs, desired outcome, required software tools, and any budgetary or other requirements, ensuring projects are managed to the contract.
• Establish and maintain strong relationships with customers, communicate effectively with a wide variety of technical and non-technical audiences, and prepare and present briefing materials to staff, executives, and federal customers.
• Direct the progress of operational and customer projects, establish project milestones, and monitor project status regularly, managing all project activities and workflows, prioritizing the work of direct staff.
• Provide resources and oversight for the project management lifecycle and for special services projects, including assisting other team members with developing, monitoring, and controlling established projects and programs.
• Coordinate end user and administrative training sessions for customer stakeholders, coordinating directly with the Product Enablement Team to support customer training and adoption.
• Conduct project level and just-in-time after action reviews and plans to report and respond to customer feedback at the project level
• Seek opportunities to improve Department efficiency and reduce expenses by streamlining operations.

• Lead project kickoff meetings, define schedules, and conduct site walk-throughs with stakeholders.
• Maintain regular updates with clients, subcontractors, and internal teams to ensure project alignment.
• Assume responsibility for the multi-million-dollar project budget including shift, labor hours, materials equipment costs.
• Ensure all equipment and materials are ordered, received, and staged prior to the start of the project.
• Oversee workforce scheduling, hiring, and performance management of installation technicians, ensuring optimal staffing levels and coordination for project execution.
• Track milestones, manage change orders, and maintain project documentation throughout the lifecycle.
• Deliver final project closeout, conduct client training, and facilitate post-project reviews for continuous improvement.

Construction Project Manager

• Create project plans for reconstruction projects with financials for costs and profit margins
• Recruit sub-contractors and ensure they have all required paperwork and insurance in compliance with laws
• Work with sub-contractors on reconstruction projects
• Celebrate completion of projects with a team of skilled tradespeople, homeowners, and your Paul Davis team members
• Manage the renovation, control and communicate the budget effectively

• Manage the project lifecycle, from pre-kickoff to closure, ensuring that projects are delivered on time, within budget, and to the highest quality standards.
• Develop and manage project plans, resource allocation plans, and project schedules to ensure successful project execution.
• Create project collateral and artifacts to build an effective project management practice.
• Coordinate with clients to understand their requirements, gather project information, and provide project updates.
• Lead and manage a team of technical resources, including engineers and consultants, to ensure successful project delivery.
• Identify and mitigate project risks, issues, and dependencies, and develop contingency plans to ensure project success.
• Develop and maintain project documentation, including project plans, status reports, and meeting minutes.
• Collaborate with internal stakeholders, including sales, product, and support teams, to ensure alignment and effective communication.
• Ensure that projects are delivered in accordance with industry best practices, and that clients receive high-quality services.
• Conduct project post-implementation reviews to identify areas for improvement and implement changes to improve future project delivery.

Senior Project Manager, Continuous Identity

• Serve as the primary point of contact for all personnel assigned to the contract
• Provide overall supervision and direction for the work performed under the contract
• Responsible for the quality and efficiency of the work performed
• Plan projects and associated activities, develop estimates and schedules
• Identify project risks, measure progress, and allocate resources
• Conceptualize customer needs and prepare specific implementation strategies
• Transform needs, obstacles, and visions of stakeholders into viable solutions
• Produce measurable results cultivated by industry evolution and government modernization efforts

• Lead all aspects of customer onboarding from start to finish, managing internal and external deliverables to ensure timelines are met and the customer is launched per target.
• Lead regular customer communication and confirm all customer project deliverables and timelines are being met.
• Forecast potential schedule delays and project risks and develop strategies to overcome, including escalation when necessary.
• Delegate internal project tasks and ensure timely completion.
• Serve as the customer key point of contact during implementations for customer education, issue resolution, and adoption.
• Communicate internally to key stakeholders and leadership on project status and any potential problems or delays.
• Ensure that proper connections of subject matter experts between customers and internal team members are made (e.g. Licensing, Systems, Revenue Cycle).
• Lead the customer’s launch planning process internally and externally to ensure optimal post-launch performance.

• Oversee the delivery of service projects and ABB Customer Care Agreements within the North American region.
• Maintain and enhance customer satisfaction by ensuring that customer requirements and all targets are met, providing excellent service at every stage of the customer orders.
• Monitor customer service orders to ensure best practices in cost control, resource efficiency and Health, Safety & Environment (HSE)
• Analyze and address project risks, and regularly disseminate lessons learned.
• Coordinate contract negotiations and claims with customers.
• Prepare quotes and implement contract changes based on customer requests.
• Achieve service order deliverables and compliance with contract requirements.
• Coordinate project team effort including engineering, testing, site work activities and sub-contractors.
• Review status, monitor, analyze and report on contract performance.

Service Project Manager – Mining and Materials

• Support and continue to grow our expanding business in the Western U.S. with a focus on power and energy sectors
• Prepare environmental documents and reports, including technical reports, National Environmental Policy Act documents, and permit applications
• Manage the life cycle of environmental permitting projects, including leading proposal scope and cost development
• Manage project budgets, schedules, and risk
• Coordinate with client and regulatory agency
• Lead technical delivery and provide senior review of client deliverables
• Support and/or manage growth of new and existing client relationships
• Collaborate with a diverse team and balance varying priorities

Environmental Permitting Project Manager

• Oversee assigned construction projects and ensure customer and client satisfaction
• Manage the construction subcontractors for work quality, timeliness, review their documentation for accuracy and budget
• Ensure project schedules are in place and monitor completion schedules and budgetary requirements/collections
• Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work
• Ensure proper documentation of each project including photos, contracts, change orders, etc.
• Perform end-of-day/end-of-job debrief with contractors, clients and customers
• Document ALL communications, updates and any supplemental documentation
• Communicate job scope to subs, update supervisor, accounting and other TEAM members as needed
• Initial Contact and communications with customers immediately at assignment
• Follow through twice weekly at minimum until completed

• Overseeing all aspects of assigned field projects from initiation through completion.
• Serves as the primary point of contact for customers and field teams.
• Ensuring projects are delivered on time, within budget, and to the highest quality standards.
• Drives financial performance, maintains schedule and SLA adherence, ensures timely invoicing, and promotes customer satisfaction.
• Proactively identifies and communicates potential sales opportunities to the Sales team.
• Ensure all field personnel consistently follow established safety practices and protocols to maintain a safe working environment.
• Confirm that all in-house employees and subcontractors fully understand job specifications, scope, and customer expectations.
• Develop, coordinate, and assign daily and weekly work activities to drive timely progress and successful project completion.
• Monitor field work quality and compliance to ensure alignment with job specifications, standards, and contractual requirements.
• Maintain high levels of customer satisfaction by attending customer meetings and providing regular status updates as required.
• Oversee and manage all fielding and permitting requirements to ensure regulatory and project compliance.
• Participate in scheduled conference calls to document, track, and resolve quality issues; escalate concerns as necessary to appropriate stakeholders.
• Meet regularly with key internal personnel to ensure effective two-way communication and alignment with project goals and objectives.
• Oversee and implement corrective actions related to project performance or personnel issues to meet cost targets, schedules, and customer expectations.
• Hire, manage, and onboard in-house employees and subcontractors as required by project workload.
• Conduct performance reviews for direct reports and establish goals that promote continuous development and high performance.
• Coach, train, and develop direct reports; review, approve, and submit weekly timesheets.
• Promote and represent the company image by exercising sound, ethical business practices with employees, customers, and the public, ensuring service quality meets or exceeds expectations.
• Perform additional duties and responsibilities as assigned.

Field Project Manager

• Oversee logistics, planning, delivery, and installation activities for imaging equipment across multiple modalities
• Build and maintain strong relationships with customer stakeholders, facilities teams, architects, engineers, contractors, and internal Siemens partners
• Support revenue generation by partnering with customers to develop pre-construction plans, cost estimates, schedules, and project strategies
• Monitor construction progress and proactively coordinate resolution of issues related to electrical, mechanical, structural, and site readiness requirements
• Manage delivery and installation activities against mutually agreed schedules, ensuring safety, quality, and customer satisfaction
• Conduct site visits to validate measurements, review construction readiness, confirm technical requirements, and assess project risk
• Communicate project status, schedule changes, and scope updates clearly to internal and external stakeholders
• Ensure compliance with Siemens Healthineers standards, customer requirements, and regulatory guidelines

Project Manager – Medical Imaging Site Installations

• Retrieve work orders, check route for travel, ensure appropriate equipment and supplies are loaded on truck needed for job, arrive to work site.
• Complete assigned jobs according to company processes, maintain quality control within the budget of each job.
• Meet with customers and prospective customers, traveling to job sites to communicate job status with customers.
• Maintain records of personnel and resources used on projects and communicate all billable events to others.
• Responsible for creation of estimates in applicable software.
• Inspect and scope jobs onsite-and work with Techs on scope of job.
• Document / review loss with clear and descriptive job photos and upload into operating system/software.
• Craft mitigation and reconstruction estimates using Xactimate.
• Communicate conversations and key information on the job using the notes feature in required software.
• Estimate using carrier audit standards and manage the estimate based on feedback from client and customer.
• Explain job processes and next steps to resolution in person to customers using printed materials as a guide.
• Interface with adjusters and customers in person, over the phone, and virtually to resolve issues and answer questions about the loss.
• May perform quality assurance inspections after completion and obtain customer signatures for approval, request payments when necessary.
• Prepare documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies.
• Assist with training new technicians or key operational team members.
• Ensure compliance with OSHA and company safety policies.
• Monitor job site safety and PPE compliance.
• Identify hazards and implement safety procedures.

• Project Managers lead restoration projects from start to finish, making key decisions that drive successful outcomes for both residential and commercial clients.
• This hands-on leadership role oversees field operations, including drying, demolition, and restoration activities, while ensuring quality, efficiency, and safety.
• You’ll lead technicians, communicate directly with customers, and manage project documentation throughout the job lifecycle.
• This position also includes assisting with or preparing estimates using Xactimate in alignment with IICRC standards.

• Create comprehensive, defensible estimates for contents and environmental losses using Xactimate and Symbility
• Manage the supplement and revision process with insurance adjusters to secure final approvals and project funding
• Apply carrier-specific SLA requirements to each estimate, including documentation standards, contact timeframes, and formatting protocols
• Scope both residential and commercial losses across water, fire, smoke, mold, and environmental categories
• Manage the complete job file in DASH, ensuring all required documentation, authorizations, and customer signatures are obtained and uploaded in real time
• Maintain audit-ready job files at every stage — from initial intake through final invoice submission
• Ensure zero documentation gaps between approved scope and billable work completed
• Track and report on job status, open items, and billing milestones
• Oversee and maintain compliance for all TPA assignments, specifically Alacrity Solutions, Contractor Connection, and PDRI
• Monitor KPI performance metrics required by each TPA platform and escalate exceptions proactively
• Coordinate daily schedules for contents and environmental field crews, aligning staffing to active job demands
• Maintain an organized inventory system and contents map for the warehouse storage facility
• Act as primary liaison between insurance adjusters, TPAs, homeowners, and internal field teams throughout each project
• Monitor jobs from initial intake to final invoice, identifying and resolving bottlenecks to ensure a smooth customer experience
• Conduct on-site property inspections as needed to support scoping accuracy and documentation
• Maintain professional, service-oriented communication with distressed homeowners and insurance professionals at all stages

Estimator, Project Coordinator

• Oversight and management of construction projects in regards to scheduling, manpower, tools and material, and subcontractors
• Managing the project budget and financial reporting
• Coordinating billings, including change orders and related items
• Setting up jobsite project and accounting files
• Developing and maintaining strong customer relationships
• Coordinating material purchases and deliveries
• Leadership and supervision of project team members

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