Program Manager

• Own and continuously evolve the PMO’s central project intake processes, managing numerous incoming workflows from business and marketing teams and ensuring each is routed and scoped with clarity
• Drive prioritization and trade-off discussions across competing initiatives, balancing senior leadership vision with working-level constraints and execution-team capacity
• Identify and implement AI-driven solutions across the work the PMO touches — brief writing and review, project roadmapping, prioritization, status tracking, and hand-offs
• Lead change management and communications as the marketing organization adopts new AI-enabled processes, tools, and ways of working — driving adoption, not just rollout
• Anticipate cross-functional dependencies and provide clear status of initiatives from working groups up to senior leadership, ensuring on-time, on-scope delivery
• Establish and track program KPIs, milestones, and success metrics, including two-sided SLAs between strategy and execution teams, with clear and actionable reporting to leadership
• Contribute to the Project Management Center of Excellence and lead retrospectives — building the playbooks, best practices, and improvements that keep our “Always On” model connected to annual planning and increase overall marketing efficiency

Senior Program Manager, Marketing PMO

• Lead the end-to-end delivery of enterprise AI initiatives across PGIM Technology and business partners
• Identify, prioritize, and scale high-value AI use cases aligned to business outcomes
• Ensure measurable impact through disciplined program governance and execution
• Translate business problems into AI opportunities with defined value and feasibility
• Manage enterprise AI use case pipeline and prioritization
• Define KPIs and success metrics for initiatives
• Establish governance, reporting, and risk management structures
• Coordinate across engineering, data, architecture, cyber, legal, and business teams
• Track realization of value (cost savings, productivity, revenue)
• Drive adoption into business workflows
• Transition pilots into production-grade solutions
• Ensure solutions are scalable, secure, and integrated
• Report to executives on AI portfolio and highlight risks, decisions, and priorities

Director, Program Management – AI

• Own the IT delivery portfolio post charter, ensuring approved initiatives are realistically planned, sequenced, and coordinated.
• Lead annual enterprise delivery planning, producing integrated, capacity aware roadmaps aligned to approved charters.
• Drive in year portfolio decisioning as new charters enter or delivery constraints change.
• Translate approved charters into delivery ready plans without redefining scope, funding, or business value.
• Lead portfolio level tradeoff discussions across timing, capacity, dependencies, and funding, enabling informed executive decisions.
• Assists in resolving conflicts related to scope, priority, and resource allocation across initiatives.
• Act as a trusted partner to senior leadership on portfolio decisions, trade-offs, and investment choices.
• Build, lead, and mentor a team of Program Managers accountable for consistent portfolio planning and decision insight.

Director – Program Management

• Provide consultation through rebate contract interpretation and strategic opportunity identification
• Meet directly with large and complex custom clients to review modeling and cultivate relationships with Formulary Decision Makers (i.e. Pharmacy Directors, VP’s, etc.)
• Evaluate client data, create scenarios, and provide expert formulary modeling and guidance for existing clients in alignment with department strategic objectives
• Collaborate with Clinical Account Executives to create strategy for Custom Clients based on formulary scenarios, rebate offerings, and modeling options
• In collaboration with Clinical Account Executives, discuss with clients any potential utilization management programs under evaluation
• Analyze the financial impact of client requested formulary changes
• Create presentations for client formulary strategy and/or consulting meetings
• Participate in interdepartmental team calls as required to discuss rebate invoicing eligibility terms/conditions
• Effectively document and communicate formulary analysis projects
• Ensure optimization of work processes for formulary modeling strategies and achievement of department goals

Program Management, Clinical Program Advisor – Strategy & Financial Analysis

• Develop and implement strategies that reduce regulatory risk, improve efficiency, and deliver measurable business outcomes.
• Lead and manage program execution by setting objectives, defining road maps, guiding impacted teams, and ensuring timely completion of key activities.
• Partner across business units and stakeholders to advise on program impact, resolve issues, and support successful execution of compliance initiatives.
• Research new regulations, laws, and compliance standards to assess business impact and lead the implementation of required changes through systems, processes, and procedures.
• Serve as a compliance subject matter expert by communicating with vendors and internal teams, resolving issues, and maintaining accurate compliance data and standards.
• Support the QA team and suppliers by addressing onboarding inquiries, providing needed testing information, and being responsible for reporting obligations.
• Monitor program effectiveness through benchmarking, metrics, process reviews, training validation, and continuous improvement efforts to keep compliance programs aligned with business needs.

Senior Regulatory Compliance Program Manager

• Lead end-to-end project management for operational initiatives from intake through execution and delivery
• Coordinate across Operations, Product, Technology, Network, Finance and external stakeholders to align on scope, timelines, and deliverables
• Develop and maintain project plans, trackers, and timelines to manage milestones, dependencies, and ownership
• Drive accountability across teams to ensure work progresses as expected and deadlines are met
• Take point on managing initiatives driven by external partners and key clients, ensuring alignment across internal teams
• Proactively identify risks, gaps, and impacts to operations and drive resolution
• Act as the central coordination point across operations functions to ensure work is aligned and sequenced effectively
• Analyze operational data, project performance metrics, and trends to identify risks, gaps, and improvement opportunities
• Provide clear and consistent updates on project status, risks, and progress to leadership

Program Manager, Operations

• Contribute to programs that span multiple systems, including:
• Developing of project plan and documentation as well as supporting cross functional work streams to ensure success of key business objectives
• Flagging risk identification, dependency tracking, issue identification and change management on projects and programs
• Utilizing AI tools, especially Claude and Gemini, and having a strong understanding on how to apply them to program management workflows, including synthesis, documentation, intake triage, stakeholder communications, and scalable process design.
• AI-Driven Process Design & Scale: have the ability to design and scale programs using AI tools to reduce manual work, improve consistency, and increase speed to execution
• Help identify and escalate issues across systems where ownership is distributed
• Drive cross-functional program accountability on behalf of Brand Partnerships and other commercial teams, ensuring critical deliverables are clearly owned, prioritized, and executed against business outcomes
• Support automation development of:
• Knowledge management resources
• Issue tracking and escalation workflows
• Documentation and process standardization
• Track program health, risks, and dependencies
• Ensure stakeholders have clear updates and visibility into progress
• Proactively surface blockers and support resolution
• Own the design, and continuous improvement of process & programs to support commercial goals
• Drive alignment with cross-functional team OKRs, roadmaps and prioritizations
• Assist in planning and executing go-to-market strategies for product launches and partnerships
• Track launch readiness, dependencies, and key milestones
• Partner with Brand Partnerships and Enablement teams to support execution in-market
• Create automation workflows that foster visibility across teams
• Help identify gaps in process, ownership, and alignment
• Contribute to building frameworks, trackers, and operating rhythms
• Support prioritization and coordination across multiple workstreams
• Support development of repeatable processes, templates, and tools
• Help streamline workflows and reduce manual effort
• Contribute to improving how teams collaborate and execute
• Ability to work cross-functionally with many teams and multi-tasks with a sense of urgency
• Identifying and pulling together cross-functional teams necessary to successfully launch projects & programs
• Work with cross-functional stakeholders to understand key pain points and opportunities when brought into a project or program
• Support end-to-end execution of high-impact initiatives across Commercial teams, Eversight and Brand Partnerships
• Translate business goals into clear timelines, deliverables, and execution plans
• Coordinate across cross-functional stakeholders to ensure alignment and progress

Program Manager II

• Overseeing programs and projects specific to corporate change initiatives
• Serving as the primary contact to executive management for critical change initiatives
• Delivering board level updates and materials on results aligned to program strategy
• Engaging and driving relationships with business partners through strategic leadership

Program Management Executive

• Own day-to-day program management for strategic enterprise accounts, including timelines, agendas, action items, decision logs, and stakeholder follow-ups.
• Serve as a primary customer-facing operator, translating enterprise partner goals into internal workstreams, milestones, and success criteria.
• Coordinate across commercial, fragrance development, machine learning, sensory, and executive teams.
• Maintain clear project documentation, canonical plans, and partner-facing updates.
• Support pilot planning, demo readiness, scope expansion, and commercialization discussions.

Enterprise Program Manager

• Lead and oversee the program management team building a best-in-class, modernized functional capability
• Establish and maintain enterprise-level operational reporting, dashboards, and performance metrics to provide senior leadership with clear visibility into work, capacity, and outcomes.
• Own resource management strategy, including capacity planning, allocation, and utilization across internal Heart Haus teams and flex resources
• Oversee development and maintenance of resource dashboards and reporting to support prioritization, decision-making, and forecasting.
• Partner with account management to ensure program management resources flex appropriately to business priorities.
• Partner with technology and marketing operations teams to evolve the Workfront platform by defining business requirements, workflows, and governance.
• Champion operational excellence by continuously improving workflows, intake processes, and ways of working across the enterprise organization.
• Ensure disciplined governance, risk management, and issue escalation across programs and portfolios.
• Provide executive-ready updates and insights on operational health, risks, tradeoffs, and opportunities for improvement.

Lead Director – Program Management, Resources & Marketing Operations

• Be the primary contact person for our BioPharma clients and internal stakeholders for the patient recruitment programs under your responsibility
• Be responsible for the onboarding and launch of new programs, including overseeing the development of patient recruitment materials (e.g., clinical trial landing pages with pre-screening questionnaires)
• Ensure a smooth-running program and insight-driven reporting
• Keep (financial) oversight of the program and manage all the ongoing activities and communication
• Create detailed timelines including deliverables, milestones and objectives and ensure that deadlines are being met
• Develop strong relations and trust with all stakeholders and keep them up to date on the progress of your programs
• Achieve and maintain high customer satisfaction
• Develop and advise on solutions to tackle operational issues along with relevant subject matter experts
• Contribute to improving our patient recruitment and pre-screening processes and strategies
• Support overall myTomorrows program performance and operations, as needed.

• Lead high-priority, cross-functional program development by defining goals, success metrics, scope, and benchmarks for initiatives that support ActBlue's organizational and operational goals; hold accountability for execution quality across multiple workstreams.
• Contribute to the development of ActBlue's operational roadmap, translating organizational strategy into actionable program plans and supporting execution across the organization.
• Drive cross-functional collaboration, enabling clear communication, decision-making, and accountability across departments and with senior members of the organization.
• Incorporate diverse stakeholder perspectives to drive business results, consistently applying ActBlue's practices, historical context, and stakeholder needs in decision-making.
• Develop tools, templates, and planning resources that establish standards and improve program management practices across the organization.
• Build and manage detailed program plans, including timelines, milestones, and resource considerations.
• Identify and mitigate program risks, proactively resolving issues and escalating tradeoff decisions to senior stakeholders as appropriate.
• Serve as a strategic thought partner to leaders across the organization, providing analysis on program performance, organizational trends, and continuous improvement opportunities.
• Foster stakeholder alignment, bringing together diverse perspectives and leading through influence across teams.
• Continuously evaluate programs using data and stakeholder feedback, adapting strategies to improve impact and efficiency.
• Lead end-to-end planning and execution of high-visibility internal events - including all-staff gatherings and organizational offsites - ensuring they are strategically purposeful, operationally seamless, and reflective of ActBlue's culture and values.
• Support external event programming for partner and customer audiences, contributing to experiences that advance ActBlue's relationships, brand, and mission.
• Develop event management standards, playbooks, and vendor relationships that enable consistent, high-quality execution across event types and audiences.
• Define success metrics for events and produce post-event analyses that capture ROI, stakeholder feedback, and lessons learned.
• Partner with Communications, Marketing, People & Culture, and senior leadership to ensure event content, logistics, and attendee experience align with organizational messaging and goals.
• Manage event budgets with rigor, negotiating contracts and vendor relationships to maximize impact within resource constraints.

Partner, Program Manager – Program Management & Events

• Lead and manage enterprise-wide Supplier Quality Risk Management programs, ensuring structured planning, execution, tracking, and successful delivery of strategic business and compliance objectives.
• Drive supplier risk identification, assessment, mitigation, and escalation processes to proactively remediate supplier quality issues and risks to ensure no supply chain disruptions.
• Lead supplier performance improvement initiatives, including remediation plans, supplier development programs, and governance reviews to enhance supplier quality and reliability.
• Establish and maintain Supplier Quality governance frameworks, standardized processes, KPIs, dashboards, and reporting mechanisms to support executive visibility and data-driven decision-making.
• Partner with site value streams and business functions to align supplier risk management initiatives with operational priorities and enterprise objectives.
• Coordinate cross-functional teams (Quality, Regulatory, Operations, Procurement, Supply Chain, IT) to align priorities, resources, and project execution.
• Develop and maintain project plans, timelines, risk registers, governance routines, and stakeholder communications to ensure accountability and execution discipline.
• Lead integration of acquisitions, divestitures, and new business initiatives into existing Supplier Quality systems, processes, and governance frameworks.
• Support implementation and harmonization of digital Supplier Quality tools and eQMS solutions to improve scalability, compliance, and operational efficiency.
• Facilitate executive reviews, escalation management, and cross-functional governance meetings to drive alignment and timely resolution of critical supplier quality risks.

Senior Program Manager, Supplier Quality Risk Management

• Own the Knowledge Layer: Architect and maintain the core troubleshooting logic, decision trees, and diagnostic maps for smart home devices, connectivity, and ISP environments.
• Define AI Interaction Flows: Design precise AI triage mechanisms, seamless escalation paths, and structured support playbooks that feel natural and effective to the end user.
• Optimize AI Performance: Partner directly with R&D and LLM Engineering to refine prompts, retrieval quality (RAG), and agent decision accuracy.
• Continuous Quality Assurance: Audit live customer-to-AI interactions to identify gaps, refine logic, and continuously improve the AI's real-world resolution rate.
• Standardize & Train: Set performance evaluation benchmarks and build training frameworks for internal teams and BPO partners.
• Voice of the Customer: Act as the internal champion for practical field support, translating real technician and consumer realities into engineering requirements.

Lead Program Manager – Residential Support, Care

• Oversee assigned parts of the program scope to ensure contract conformance within program schedule, cost, quality, and profit objectives.
• Support Program Manager, including performing program-wide horizontal integration planning, identification, and management of internal and external dependencies.
• Serve as the program Risk and Opportunity Manager, maintaining and ensuring conformance to the Risk and Opportunity Management Plan, chairing the Risk and Opportunity Review Board, and leading the monthly risk review meeting with the customer.
• Ensure the program implementation of the TBFM Program Management Plan, including leading the program team in internal and external audits.
• Review and approve final documents and deliverables for completeness and conformity to requirements.
• Prepare materials/briefings for and participate in customer monthly program reviews, cost reviews, risk review, and other customer meetings and briefings.
• Manage the weekly CR Screening workflow, including preparing the agenda and minutes, leading the meeting, and issuing Program Office Directives resulting from CR Screening decisions.
• Travel may be required to/from Washington, DC and Atlantic City, NJ.
• Develop cost proposal to the FAA, as required.
• Represent the program in customer and internal reviews and meetings.

Principal Deputy Program Manager

• Lead, coordinate, and expand the Six Sigma and Lean Continuous Improvement program across multiple Terumo Medical sites.
• Serve as the primary program manager for all Six Sigma training waves (Yellow, Green, and Black Belt), Kaizen events, and continuous improvement initiatives.
• Build a culture of problem solving by training associates, coaching project leaders, ensuring alignment to business goals, and delivering measurable results in productivity, quality, cost reduction, and customer satisfaction.
• Serve as project leader in the creation of a talent capability program and align of human potential with organizational strategy and capabilities.
• Lead the design, implementation, and governance of the Six Sigma program across sites.
• Develop and maintain program metrics, dashboards, and reporting to leadership on impact and progress.
• Deliver engaging training sessions and workshops in Lean, Six Sigma, and problem-solving tools.
• Mentor and coach project teams and belt candidates through the DMAIC process and other CI methodologies.
• Facilitate and lead cross-functional Kaizen events to improve processes, reduce waste, and increase efficiency.
• Act as a change agent to foster a culture of continuous improvement, empowerment, and innovation.

Six Sigma Program Manager

• Manages patient care in home therapies programs while maintaining cost-effective clinical operations
• Directs activities related to the area’s strategic plans, goals and objectives ensuring alignment with those of the region, division, and company
• Implements quality goals and action plans to achieve quality standards
• Responsible for profit and loss management of the assigned program including optimal performance of program operations to achieve or exceed budgets and key performance indicators
• Oversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability

Dialysis Program Manager, Registered Nurse – RN

• Spearhead end-to-end industrialization CAPEX programs spanning capacity expansion, architecture evolution, and new product development (NPD)—all aligned to business priorities and patient impact
• Drive rigorous planning through standardized project charters, integrated schedules, comprehensive budgets, and optimized resource allocation plans
• Apply robust governance frameworks, proactively closing action items ahead of critical reviews to enable timely, high-quality decision-making
• Leverage benchmarks, performance metrics, and operational insights to monitor progress, rapidly course-correct, and ensure delivery of measurable outcomes
• Lead senior cross-functional program reviews to drive alignment, resolve complex trade-offs, and support strategic investment recommendations
• Navigate and influence senior partners across engineering, manufacturing, finance, procurement, and quality—without direct authority—operating effectively within a global matrix structure
• Lead stakeholders throughout the entire project lifecycle with clear, transparent, and timely communication that builds trust and alignment
• Drive seamless collaboration to ensure NPD and CAPEX initiatives work in perfect harmony
• Identify, assess, and mitigate cost, schedule, and technical risks before they impact program outcomes
• Take full accountability for planning, monitoring, and controlling project budgets, ensuring every capital investment is optimized for maximum return
• Communicate program status, risks, milestones, and strategic insights to functional leadership and executive management, enabling informed decision-making at the highest levels
• Lead scope, schedule, and cost changes through rigorous change control processes, maintaining stakeholder alignment throughout
• Prepare and deliver compelling program updates to senior management, highlighting progress, risks, achievements, and continuous improvement opportunities
• Conduct thorough post-project reviews to capture lessons learned and best practices, driving ongoing enhancement across DFMA (Design for Manufacturing and Assembly) and CAPEX initiatives
• Lead the dissemination of best practices across the organization to strengthen industrialization capabilities and capital execution excellence
• Evaluate and implement emerging project management tools, technologies, and methodologies to enhance industrialization effectiveness and optimize CAPEX investments
• Support the seamless integration of innovative technologies and processes into existing systems, ensuring compatibility and smooth implementation

Senior Program Manager

• Managing group of non inter-related programs aligned to a strategic goal
• Ensures programs are managed to compliance and company/customer standards
• Manages allocation of internal and external resources to meet implementation demand signal
• Provides regular and proactive communications to customers and Ryder Executive Management
• Supports business start-ups for large and complex programs
• Provides guidance, leadership and coaching to assigned staff
• Develops department goals to maintain optimum efficiency
• Implements strategic policy when selecting methods, techniques and evaluation criteria for obtaining results
• Monitors post implementation customer expectations and standards
• Interact with multiple levels including Executive Management within Ryder and client organizations

Senior Program Manager – Logistics Startups

• Supports business start-ups for medium to large sized programs
• Manages assigned projects using program management methodologies and techniques in accordance with established standards
• Interacts with customers and internal functional support teams to ensure results are achieved
• Develops implementation strategy to meet customer expectations
• Develops and manages plans to include scope, time, cost, quality, resources, communications and risks
• Coordinates the identification of certification to begin live operations criteria
• Monitors post implementation customer expectations and standards
• Interacts with multiple levels including Sr. Management within Ryder and client organizations
• Contributes to the completion of organizational projects and goals
• Works on problems of diverse scope where analysis of situation or data requires evaluation of identifiable factors

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