Product Manager

• This job is accountable for the development and product management of a service and or analytic product within the organization with a unique focus on the applicable business unit.
• The incumbent is the primary point of contact to agile, large cross-functional teams on behalf of the customer to identify the product requirements for development.
• Oversees priority, scope and the validation of work that is required in order to deliver a quality product.
• Will need a deep understanding of the product, the market, business strategy and operating model.
• Accountable for the alignment with product management leadership, direct stakeholder involvement and support of the primary business objectives for the organization.
• Contributes to streamlining the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team.
• Manages, understands and supports prioritized Portfolio and Value Stream work by collaborating with stakeholders such as: Solution Architect, Business Architect, Product Manager and others to breakdown features into user stories.
• Act as a bridge to connect the product and development teams by translating the product manager's vision into business and functional requirements for the teams.
• Key player in solution estimation.
• Maintain a well groomed and prioritized backlog sufficient to support optimal team allocation for multiple (3+) Sprints including acceptance of stories and enforcing definition of ready and definition of done (backlog health).
• Recommend resolution paths to domain leadership when/if backlog health becomes insufficient.
• Responsible for the acceptance of stories as “Done” from the team, ensuring that the stories have been developed, tested, and meet the defined acceptance criteria.
• Collaborate as needed with stakeholders (e.g. Product Management, business leads, etc.) in the creation, maintenance, and communication of the product vision, strategy, and roadmap.
• Represent the product in team or minor level governance meetings.
• Track and provide status to leadership.
• Perform work necessary with product managers to learn about what problems they are aiming to solve with the product.
• Collaborate with external vendors to align roadmaps, ensuring delivery execution and scope alignment.
• Work on cross-functional teams, leveraging agile program and team metrics to drive success.
• Continually re-prioritizes team's tasks based upon new information, discussions with stakeholders, and probability to drive business outcomes.
• Develop and maintain product delivery roadmap.
• Effectively communicate product release contents and expected product capabilities/behavior to stakeholders.
• Write clearly defined user stories for new product features, issues and future enhancements.
• Review, update and sign off on test scripts for both in-track and regression testing, ensuring full coverage of the user stories.

Product Owner

• Represent the customer’s voice throughout the product development lifecycle
• Collaborate with digital design, development, and data & analytics teams
• Define product’s fundamental value proposition
• Manage the digital product roadmap and backlog

Associate Digital Product Manager

• Define and maintain product vision, strategy, and roadmaps for enterprise analytics products.
• Partner with executive stakeholders to understand business priorities and translate them into actionable product requirements.
• Lead prioritization of product enhancements, new capabilities, and technical investments.
• Coordinate delivery across multiple analytics, data engineering, and technology teams.
• Drive user adoption through stakeholder engagement, change management, communication, and training activities.
• Establish product success metrics and monitor performance to ensure products are delivering intended outcomes.
• Gather customer feedback and continuously refine products based on user needs and organizational priorities.
• Facilitate alignment between business, clinical, operational, and technical stakeholders.
• Manage a portfolio of analytics initiatives, balancing strategic investments with operational demands.
• Champion product management best practices across the analytics organization.

Product Manager Lead – Enterprise

• Own and support product initiatives focused on marketplace growth, booking conversion, and customer experience.
• Partner with SEO/SEM, Brand, and Growth teams to improve traffic efficiency, ROAS, and customer acquisition performance.
• Collaborate with Engineering and third-party partners on marketplace and inventory integrations.
• Translate business needs into clear product requirements, user stories, and prioritized roadmaps.
• Support experimentation efforts including A/B testing, pricing optimization, and conversion analysis.
• Analyze marketplace performance metrics, customer behavior, and funnel data to identify improvement opportunities.
• Partner cross-functionally with Data, Finance, and Franchise Operations teams on strategic initiatives and forecasting.
• Support continuous improvement initiatives by identifying process enhancements and operational efficiencies.
• Contribute to a collaborative work environment that promotes innovation, communication, and accountability.
• Other duties as assigned because every day is different in hospitality!

• Driving the growth and development of the product portfolio through strategic leadership and cross-functional collaboration.
• Guide Sales on where to amplify or deprioritize focus, ensuring efforts are aligned with business objectives.
• Partner with Sales and Strategic Marketing to drive adoption and increase share of demand.
• Support RFQs and Tenders to grow existing products and expand share in underserved regions and segments.
• Introduce new SKU variants to better align with customer needs.

Senior Product Manager – Stationary Refrigerants

• Lead and develop a team of Product Managers responsible for identifying, validating, and scaling new product opportunities that expand GameChanger's impact across youth sports.
• Define and drive product strategy by combining customer insights, market opportunities, business objectives, and experimentation to bring innovative products and experiences from concept to market.
• Partner closely with Engineering, Design, Data, CX, Marketing, and Business leaders to align teams around a shared vision and deliver high-quality products that create meaningful value for users and the business.
• Navigate ambiguity and make thoughtful investment decisions as opportunities evolve, balancing long-term strategy with near-term execution.
• Recruit, coach, and develop high-performing product managers while fostering a culture of innovation, ownership, collaboration, and customer obsession.

Director of Product Management

• Development and product management of a service and or analytic product
• Primary point of contact to agile, large cross-functional teams
• Identify the product requirements for development
• Oversee priority, scope and the validation of work
• Collaborate with stakeholders to breakdown features into user stories
• Maintain a well groomed and prioritized backlog
• Recommend resolution paths to domain leadership
• Collaborate with external vendors to align roadmaps
• Track and provide status to leadership

• Partner with multiple Product Owners and Product leadership team right from the ideation phase to mature the product concepts and helps them with IT evaluation exercise (SWAT)
• Work with multiple IT and business areas to develop IT solution, strategy, MVP (Minimum Viable Product and provides the IT Guidance ranges/cost estimates
• Coordinate release planning, oversees delivery milestones, resolves issues, and removes the barriers that may hinder project execution
• Proactively evaluates all work that is in flight, builds contingency plans, and executes corrective action on a timely basis to mitigate risks such as scope and/or budget variances
• Ensure that projects/enhancements align with the Commercial Product delivery objectives by thoroughly understanding the business segment's drivers and issues
• Identify and leverage project interdependencies to ensure synergy between the projects and to promote benefits realization across the portfolio.

Senior Manager – Digital Product Manager

• Own the API as a product.
• Drive the strategy to bring our API to full parity with our consumer white-label ordering platform, ensuring partners and integrators have access to the same capabilities as our native experience.
• Ensure platform reliability and scale.
• Partner with Engineering to define and monitor standards for API performance, security, and uptime.
• Launch and expand integrations.
• Become the expert on our competitive landscape.
• Shape the partner ecosystem strategy.
• Drive data-informed decisions.
• Collaborate deeply with Engineering and Design.
• Be the voice of our integration customers.
• Align with the broader product roadmap.

Senior Product Manager, Partners & Integrations

• Driving the growth and development of the product portfolio through strategic leadership and cross-functional collaboration.
• Guiding Sales on where to amplify or deprioritize focus, ensuring efforts align with business objectives.
• Partnering with Sales and Strategic Marketing to drive adoption and increase share of demand.
• Leading SPLs with Sales and Tech Service.
• Supporting RFQs and Tenders to grow existing products and expand share in underserved regions and segments.
• Introducing new SKU variants to better align with customer needs and providing innovation support for future NPIs in core markets.
• Ensuring NPI pricing, margin, and volume align with portfolio strategy.
• Supporting AOP and STRAP planning processes, contributing to long-term business planning and execution.

• Develops the product vision and creates comprehensive execution plans
• Secures alignment from key stakeholders for product's lifecycle from conception to delivery
• Actively engages with the Delivery team during sprint and milestone reviews

Product Manager – Utilization Management

• The P&C Product Manager III – Product Innovation drives product innovation and transforms CSAA’s underwriting, digital experiences, and product by maximizing AI-powered solutions, emerging technologies, and advanced innovation practices
• Identify, evaluate, and pilot emerging technologies (including AI/ML and advanced analytics) to modernize underwriting and product delivery, improve risk segmentation, and enhance operational efficiency
• Lead qualitative and quantitative research, rapid prototyping, and lean experiments (POVs, MVPs, pilots) with clear success metrics to accelerate learning and inform investment decisions
• Define strategic opportunities and testable hypotheses for future-state underwriting and product delivery, translating disruptive trends and market shifts into actionable cases
• Collaborate with cross-functional partners (Technology, Data, Underwriting, Delivery, State Management, Distribution, Implementation, Legal, Compliance, Privacy, and Model Risk Management) to ensure scalable solutions meet governance, auditability, responsible AI, and regulatory requirements
• Continuously improve AI-enabled underwriting and delivery solutions across channels, focusing on usability, operational simplicity, and scalability, and leveraging analytics, feedback loops, and structured experiments to optimize processes and strengthen risk assessment
• Develop and communicate market insights, competitive dynamics, and innovation investment priorities, including data-backed cost-benefit analyses and value cases to justify modernization efforts and align with strategic objectives
• Translate customer, agent, and underwriting needs into requirements, roadmaps, and prioritized backlogs, ensuring modernization investments deliver measurable outcomes
• Model and promote modern product, underwriting, and innovation practices
• Coach peers and partners on experimentation, customer-centricity, and data-informed decision-making
• Champion a culture of continuous improvement, learning, and responsible innovation

P&C Product Manager III, Product Innovation

• Shape how the Product practice adopts AI, identifying opportunities, piloting approaches, scaling what works, and coaching PMs in building AI-informed workflows on their teams.
• Manage and mentor 5–8 direct reports, overseeing reporting lines for 20–30 product managers across multiple contracts and portfolios.
• Partner with portfolio directors and program managers to ensure smooth delivery and effective staffing across a set of contracts.
• Guide teams in applying Nava's cross-functional delivery model and human-centered system integration expertise to build modern, user-centered products that achieve strong outcomes for clients.
• Contribute directly to Nava's point of view on AI in government product delivery, including how product competency is evolving as AI blurs product/design/engineering lines and how AI agents should be governed in regulated public-sector environments.
• Take ownership of complex external-facing go-to-market strategy for Nava’s solutions: setting direction, driving decisions, and holding the work accountable end-to-end.

Director of Product

• Responsible for the growth and leadership of Product Owners, project resources, and functional areas across the organization.
• Provide leadership in an agile environment and work across multiple business and technical units to drive overall project and portfolio success.
• Build effective relationships with stakeholders throughout the organization.
• Strive for cross-departmental partnerships to foster innovation.
• Support the credit union’s strategic goals.
• Direct and coordinate deliverables consistent with strategic goals and the prioritization of those goals within the credit union.

Principal Product Owner

• Product Owner for cross-functional team for assigned states/products, working with relevant departments such as Claims, Underwriting, Sales/Marketing, Customer Service, IT and outside contacts, including agents, regulators and industry groups.
• Independently develops and executes action plans and strategic direction for assigned states and product lines.
• Key contributor to strategic direction for product lines.
• Sets pricing and enhance the offerings to position the product towards profitable growth in the marketplace.
• Ensures quality and accuracy of work; from Identification, Analysis, CBA, Implementation, Post Monitoring, and Cross Functional coordination/communication.
• Maintains alignment with national model (allowing for regulatory and market condition deviations) and implementation to ensure successful development of the entire product line(s).
• Accountable for product success in one or more assigned states/products.
• Product lines to include, but not limited to, Auto and Property.
• Recruits, manages, and develops Product Analysts and Assistant Product Managers.
• Other functions may be assigned.

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