Product Manager

• Define and own the platform vision, multi-year roadmap, and product strategy aligned with enterprise priorities
• Own the end-to-end business processes for the assigned capability
• Drive process standardization, simplification, automation, and continuous improvement
• Serve as the business product owner for supporting applications and technologies
• Lead governance for platform prioritization, funding, and enhancement decisions
• Define and monitor KPIs to measure platform health and business outcomes
• Lead and develop cross-functional teams

Product Director, Business Capability Owner

• Understand the department's and the company's strategic roadmap and competitive position
• Develop a holistic product vision and the corresponding product strategy to drive maximum value
• Actively anticipate future needs and utilize metrics and qualitative input to identify asset improvement opportunities
• Represent the product in all governance meetings
• Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels
• Serve as accountable owner for the sets of products/tools within the designated portfolio
• Identify and drive both cross-product and cross-customer value and shared learnings
• Own the product backlog and use input from internal and partner teams to frequently refresh and re-prioritize the backlog
• Provide coaching and guidance to team members on product vision and strategic road mapping

Senior Product Manager

• Owns product vision, prioritization, and detailed product definition
• Defines and manages requirements for Epic and other EHR integrations
• Translates clinical workflows and care team needs into requirements
• Partners with clinical, operational, and informatics stakeholders
• Creates the product roadmap for multiple products
• Uses metrics to make decisions about the portfolio of products

Product Management Lead

• The Product Manager leads the discovery, strategy, and delivery of digital solutions that create measurable business value
• Partner across business, operations, and technology teams to identify opportunities, define problems worth solving, align priorities, and deliver solutions that improve customer experience, operational performance, and scalability
• Define product vision, strategy, roadmap, outcomes, and success metrics aligned to business goals
• Build business cases and recommendations using customer insights, market analysis, operational data, and financial information
• Monitor product adoption, performance, and business outcomes to guide ongoing strategy
• Partner with stakeholders to identify opportunities, pain points, root causes, and business challenges
• Conduct customer, user, and stakeholder research to understand needs, workflows, and motivations
• Translate insights into clear problem statements, priorities, and product opportunities
• Evaluate business processes, data flows, technology, and organizational impacts as connected systems
• Partner with Product Owners, analysts, designers, developers, operations, accounting, and business teams to move solutions from discovery through delivery
• Ensure solutions address business objectives and deliver measurable outcomes
• Build alignment across cross-functional teams and stakeholder groups
• Communicate complex topics clearly for different audiences
• Influence decisions through data, structured analysis, and compelling business recommendations

• Support the evaluation, launch, implementation, and lifecycle management of new healthcare services, laboratory testing offerings, wellness products, and vendor-supported programs across the healthcare franchise network
• Coordinate internal teams, franchise stakeholders, laboratories, and external healthcare service providers from initial evaluation through launch, adoption tracking, and ongoing performance management
• Research and evaluate new laboratory testing services, wellness offerings, and healthcare products that align with organizational growth objectives
• Evaluate prospective laboratory and vendor partners to determine strategic fit, operational readiness, service quality, and commercial viability
• Serve as the primary project manager for new product and service introductions, maintaining project plans, timelines, and milestones
• Ensure all launch deliverables meet organizational standards and proactively mitigate project risks
• Develop launch materials, operational documentation, and franchise support resources to facilitate successful implementations
• Act as the primary liaison for new laboratory, wellness, and service provider relationships, managing onboarding, communication, and performance monitoring
• Partner with internal teams (Marketing, Operations, Training, IT, Compliance) to ensure alignment on positioning, implementation, and system requirements
• Support franchise owners and staff during launch periods, serving as a subject matter expert for assigned products and services
• Work with leadership to support departmental strategic initiatives and special projects

Product Manager – New Laboratory & Wellness Services

• Liaising between IT and business stakeholders in Global Services and Systems Integration teams
• Identify IT solutions in business functional areas
• Help businesses implement technology solutions cost-effectively
• Manage project documentation and drive follow-up on open actions
• Improve business processes and help envision future solutions
• Collaborate effectively with business and IT partners

Global Services and Systems Integration Product Owner

• Lead the development and evolution of network products
• Define the product's fundamental value proposition and outline execution plans
• Drive the creation of solutions for best-in-class provider networks
• Develop and own the multi-year product strategy
• Define product vision and roadmap
• Oversee product lifecycle from ideation to post-launch optimization
• Provide leadership and mentorship to junior team members
• Communicate product strategy and progress to stakeholders
• Define and track key performance indicators

Senior Product Manager – Network Product

• Manage the complete lifecycle of assigned products from concept to retirement.
• Ensure cross-functional team support on all aspects of product design, development, and execution.
• Drive business analysis and experimentation, capturing insights that inform product design and development.
• Monitor customer experience and identify/recommend enhancements to improve the experience and lead to greater product adoption.
• Work closely with the Business Sales team to understand customer needs and pain points and drive product enhancements to address them.
• Research and understand the competitive landscape in order to provide the products and features necessary for our success.

Product Manager – UCaaS, VOIP

• The P&C Product Manager III – Product Innovation drives product innovation and transforms CSAA’s underwriting, digital experiences, and product
• Identify, evaluate, and pilot emerging technologies
• Lead qualitative and quantitative research, rapid prototyping, and lean experiments
• Collaborate with cross-functional partners

Product Manager III, Product Innovation

• Manage an agile backlog by balancing feedback from stakeholders and prioritizing projects based on business needs.
• Identify and remediate UX/UI bottlenecks that impede conversion rates, ensuring a seamless checkout experience.
• Implement A/B testing strategies to refine which pages drive the highest lead conversions.
• Project manages across departments and acts as primary contact with developers, facilitating dialogue with key stakeholders to ensure successful and timely project launches.
• Gather and prioritize requirements from stakeholders and customers.
• Utilize product/project management software to track progress and deliverables.
• Analyze product performance and user feedback to inform improvements.
• Ensure alignment with business objectives and customer needs.
• Present product updates and recommendations to senior management.
• Stay current on industry trends and best practices in digital product management.

Digital Product Owner

• Define the fundamental value proposition of our product
• Communicate roadmaps, priorities, experiments, and decisions
• Attend sprint/milestone reviews with the Delivery team
• Own the product backlog and frequently refresh it

Product Manager – Clinical Member Data

• Partner with multiple Product Owners and Product leadership team right from the ideation phase to mature the product concepts and helps them with IT evaluation exercise (SWAT)
• Work with multiple IT and business areas to develop IT solution, strategy, MVP (Minimum Viable Product and provides the IT Guidance ranges/cost estimates
• Coordinate release planning, oversees delivery milestones, resolves issues, and removes the barriers that may hinder project execution
• Proactively evaluates all work that is in flight, builds contingency plans, and executes corrective action on a timely basis to mitigate risks such as scope and/or budget variances
• Ensure that projects/enhancements align with the Commercial Product delivery objectives by thoroughly understanding the business segment's drivers and issues
• Identify and leverage project interdependencies to ensure synergy between the projects and to promote benefits realization across the portfolio.
• Proactively identifies additional cost-savings to reduce overall project expenses
• Ensure delivery milestones are met, and project activities are completed on time for successful IT delivery
• Work closely with Product Managers, Sales teams, Underwriters, Compliance, various Business areas and Technology Teams including Architecture, Security, and Infrastructure
• Provide insights into Current State of Technical capabilities
• Leverage strong technical skills to develop and manage multiple concurrent, time-bound Product implementations.
• Work collaboratively with cross functional domain/technical teams
• Innovative mindset with strong conviction for Technology Excellence
• Keep abreast of technology advances across various lines of business with keenness to cross apply the innovations across Lines of Business
• Strong Client Interfacing, Stakeholder Management and High Impact Communication skills
• Collaborate with the program business and the individual domain teams and/or vendors to translate overall project/ business objectives to application specific needs
• Create and maintain functional and technical documentation, including system designs, workflow, and ensure end to end traceability is maintained
• Explore new tools, frameworks, and techniques to improve digital solutions and drive innovation within the engineering team

Senior Digital Product Manager

• Define strategic vision and execution plan for internal tooling and AI ecosystem
• Manage multi-year roadmaps and define key performance indicators
• Bridge gap between business strategy and technical execution
• Foster product excellence and user empathy
• Collaborate with delivery teams and key stakeholders

Product Manager – Product & Health Experience Tools

• Develop a strong understanding of customer needs, user workflows, business objectives, and product opportunities
• Translate ambiguous problems into clear product direction, requirements, and success metrics
• Own roadmap and backlog prioritization for a product area or major initiative
• Make thoughtful tradeoffs across customer impact, business value, technical feasibility, implementation complexity, and strategic alignment
• Partner closely with engineering, design, data, customer-facing teams, and company leadership to deliver high-quality software
• Manage product initiatives from discovery through development, launch, adoption, and iteration
• Use qualitative and quantitative evidence to inform prioritization and evaluate product performance
• Communicate product direction, decisions, and progress clearly across stakeholders

Product Manager – Senior Product Manager

• Own the product strategy, roadmap, and execution for ServiceTrade's Forms platform
• Manage the integration with our forms vendor
• Own resolution of customer escalations
• Define and communicate the Forms roadmap to internal stakeholders
• Work directly with customers to understand their workflows and translate them into product requirements
• Build forms, QA templates, and diagnose technical issues alongside engineering
• Engage directly with customers to understand inspection workflows, compliance requirements, and pain points
• Own resolution of critical customer escalations: drive cross-functional teams to closure, not just track status
• Lead and coordinate external contractors supporting forms development, QA, and customer delivery

Product Manager – ServiceTrade Inspection Forms

• Define and own the Inspections product roadmap: prioritize features, enhancements, technical debt, and customer requests against business impact and strategic goals
• Communicate the roadmap and product vision clearly and consistently to Sales, Account Management, Support, Implementation, Marketing, and executive stakeholders
• Present roadmap updates in quarterly planning forums and leadership reviews—you are the product voice
• Ensure the roadmap tells the full story: not just big-ticket initiatives, but also the incremental improvements and fixes that address customer pain day-to-day
• Define quantified success metrics for every major feature launch; establish instrumentation to track adoption, usage, and business outcomes
• Own the backlog health: ensure visibility into open work, priorities, and progress; proactively escalate risk and trade-offs
• Own resolution of critical customer escalations requiring triage, prioritization, and proactive closure
• Engage directly with customers to understand their workflows, pain points, and requirements; translate customer feedback into product decisions
• Drive cross-functional teams (Engineering, CX, Support, Implementation) to resolve escalations, not just track status
• Partner with Engineering to define requirements and prioritize technical work
• Collaborate with Customer Experience and Support to ensure they have release notes, enablement documentation, and the tools they need to support customers
• Work with Design to validate UX decisions, gather user feedback, and ensure product changes align with customer workflows
• Align with Marketing on launch planning, positioning, and go-to-market messaging
• Build credibility and trust across the organization as a reliable, strategic partner
• Understand integration architecture deeply enough to triage issues, diagnose failures, and guide engineering
• Serve as the primary product interface with Joyfill (vendor): translate customer needs into feature requests, escalate bugs, manage release coordination
• Own day-to-day operational health of the live product: understand current behavior, diagnose malfunctions, and ensure product reliability
• Author detailed product requirements, user stories, and acceptance criteria that reduce engineering rework

Product Manager – ServiceTrade Inspections

• Support the executive leadership of the Organization with a range of strategy activities essential to ensuring the Organization's goals.
• Provide analytical/strategic thinking and leadership support that enables project teams to isolate business issues, design and execute analytics for studying business issues (market research, scenario planning, forecasting, market share, profitability, etc.)
• Develop technical content (competitive intelligence, market trend analysis)
• Support development of formal recommendations to senior levels of organizational leadership.
• Create documents (go-to-market or operational strategies, etc.) that inform critical strategic issues and decisions.
• Support the planning, communication, and management of the enterprise strategy.
• Support the execution of enterprise strategic initiatives through a disciplined process and approach.
• Engage with customers and users to gather feedback and understand their needs.

Manager, Product Management, Member Interaction & Engagement Data

• This job is accountable for the development and product management of a service and or analytic product within the organization with a unique focus on the applicable business unit.
• The incumbent is the primary point of contact to agile, large cross-functional teams on behalf of the customer to identify the product requirements for development.
• Oversees priority, scope and the validation of work that is required in order to deliver a quality product.
• Will need a deep understanding of the product, the market, business strategy and operating model.
• Accountable for the alignment with product management leadership, direct stakeholder involvement and support of the primary business objectives for the organization.
• Contributes to streamlining the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team.
• Manages, understands and supports prioritized Portfolio and Value Stream work by collaborating with stakeholders such as: Solution Architect, Business Architect, Product Manager and others to breakdown features into user stories.
• Act as a bridge to connect the product and development teams by translating the product manager's vision into business and functional requirements for the teams.
• Key player in solution estimation.
• Maintain a well groomed and prioritized backlog sufficient to support optimal team allocation for multiple (3+) Sprints including acceptance of stories and enforcing definition of ready and definition of done (backlog health).
• Recommend resolution paths to domain leadership when/if backlog health becomes insufficient.
• Responsible for the acceptance of stories as “Done” from the team, ensuring that the stories have been developed, tested, and meet the defined acceptance criteria.
• Collaborate as needed with stakeholders (e.g. Product Management, business leads, etc.) in the creation, maintenance, and communication of the product vision, strategy, and roadmap.
• Represent the product in team or minor level governance meetings.
• Track and provide status to leadership.
• Perform work necessary with product managers to learn about what problems they are aiming to solve with the product.
• Collaborate with external vendors to align roadmaps, ensuring delivery execution and scope alignment.
• Work on cross-functional teams, leveraging agile program and team metrics to drive success.
• Continually re-prioritizes team's tasks based upon new information, discussions with stakeholders, and probability to drive business outcomes.
• Develop and maintain product delivery roadmap.
• Effectively communicate product release contents and expected product capabilities/behavior to stakeholders.
• Write clearly defined user stories for new product features, issues and future enhancements.
• Review, update and sign off on test scripts for both in-track and regression testing, ensuring full coverage of the user stories.

Product Owner

• Represent the customer’s voice throughout the product development lifecycle
• Collaborate with digital design, development, and data & analytics teams
• Define product’s fundamental value proposition
• Manage the digital product roadmap and backlog

Associate Digital Product Manager

• Define and maintain product vision, strategy, and roadmaps for enterprise analytics products.
• Partner with executive stakeholders to understand business priorities and translate them into actionable product requirements.
• Lead prioritization of product enhancements, new capabilities, and technical investments.
• Coordinate delivery across multiple analytics, data engineering, and technology teams.
• Drive user adoption through stakeholder engagement, change management, communication, and training activities.
• Establish product success metrics and monitor performance to ensure products are delivering intended outcomes.
• Gather customer feedback and continuously refine products based on user needs and organizational priorities.
• Facilitate alignment between business, clinical, operational, and technical stakeholders.
• Manage a portfolio of analytics initiatives, balancing strategic investments with operational demands.
• Champion product management best practices across the analytics organization.

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