Product Owner

Highmark Health

Product Owner developing and managing analytic products in a healthcare organization. Focused on aligning product management with stakeholder needs for effective agile execution.

Posted 6/11/2026full-timeLouisiana, Maryland, North Carolina, Pennsylvania, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $94,200 - $151,000 per yearWebsite

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Hard Skills

Product OwnershipStrategic ConsultingDesign ThinkingProduct DevelopmentProject ManagementRequirements GatheringUser StoriesData AnalysisTechnical UnderstandingBusiness Value Articulation

Soft Skills

Active ListeningEmpathyPresentationFacilitationCritical ThinkingProactive Self-StarterCollaborationCommunicationStakeholder EngagementProblem Solving

Industry Keywords

HealthcareInsuranceEnrollment ProcessesRegulatory RequirementsHIPAAACAMember LifecycleAgileBacklog ManagementCross-Functional Teams

About the role

Key responsibilities & impact

This job is accountable for the development and product management of a service and or analytic product within the organization with a unique focus on the applicable business unit.
The incumbent is the primary point of contact to agile, large cross-functional teams on behalf of the customer to identify the product requirements for development.
Oversees priority, scope and the validation of work that is required in order to deliver a quality product.
Will need a deep understanding of the product, the market, business strategy and operating model.
Accountable for the alignment with product management leadership, direct stakeholder involvement and support of the primary business objectives for the organization.
Contributes to streamlining the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team.
Manages, understands and supports prioritized Portfolio and Value Stream work by collaborating with stakeholders such as: Solution Architect, Business Architect, Product Manager and others to breakdown features into user stories.
Act as a bridge to connect the product and development teams by translating the product manager's vision into business and functional requirements for the teams.
Key player in solution estimation.
Maintain a well groomed and prioritized backlog sufficient to support optimal team allocation for multiple (3+) Sprints including acceptance of stories and enforcing definition of ready and definition of done (backlog health).
Recommend resolution paths to domain leadership when/if backlog health becomes insufficient.
Responsible for the acceptance of stories as “Done” from the team, ensuring that the stories have been developed, tested, and meet the defined acceptance criteria.
Collaborate as needed with stakeholders (e.g. Product Management, business leads, etc.) in the creation, maintenance, and communication of the product vision, strategy, and roadmap.
Represent the product in team or minor level governance meetings.
Track and provide status to leadership.
Perform work necessary with product managers to learn about what problems they are aiming to solve with the product.
Collaborate with external vendors to align roadmaps, ensuring delivery execution and scope alignment.
Work on cross-functional teams, leveraging agile program and team metrics to drive success.
Continually re-prioritizes team's tasks based upon new information, discussions with stakeholders, and probability to drive business outcomes.
Develop and maintain product delivery roadmap.
Effectively communicate product release contents and expected product capabilities/behavior to stakeholders.
Write clearly defined user stories for new product features, issues and future enhancements.
Review, update and sign off on test scripts for both in-track and regression testing, ensuring full coverage of the user stories.

Requirements

What you’ll need

Required Bachelor's Degree in Business Administration, Marketing, Healthcare Discipline, Information Management, or closely related field
3 years experience in Product Ownership, Strategic Consulting or Design Thinking OR in Product Development & Management, Project/Program Management
3 years experience working with external clients/fostering positive relationships and outcomes
Understanding of Healthcare & Insurance Domain: Deep knowledge of enrollment processes, enrolled member lifecycle, regulatory requirements (e.g. HIPAA, ACA) and common industry challenges.
Requirements Gathering & Elicitation: Demonstrated proficiency in various techniques to gather, analyze, and document user stories, epics, and acceptance criteria.
Technical Understanding (Translational): Prior experience with addressing technical constraints and possibilities, and to effectively communicate technical concepts to business stakeholders and vice-versa.
Business Value Articulation: Skill in identifying and articulating the business value of features and initiatives, ensuring alignment with Highmark’s strategic goals.
Presentation & Facilitation: Skill in presenting product visions and developing content for presentations, leading meetings, and facilitation workshops.
Active Listening & Empathy: Ability to listen to understand and to empathize with user and stakeholder needs.
Data Analysis & Interpretation: Ability to leverage data to inform product decisions and measure success.
Critical Thinking: Ability to analyze problems, breaking them down into manageable pieces, and propose effective solutions.
Proactive Self-Starter Initiative: Demonstrated ownership to drive initiatives forward.

Benefits

Comp & perks

Health insurance
401(k)
Paid time off
Flexible work arrangements