Product Designer

• Drive UI/UX Refinements: Take the lead on making UI/UX improvements to our existing SimpleTexting flows, collaborating closely with Product Managers and Engineers to deliver incremental enhancements.
• Design for Self-Serve Funnels: Design simple and effective UI and user flows for our new self-serve discounts feature, ensuring clear eligibility and application processes.
• Own the end-to-end journey design for self-serve cancellations, balancing business needs with a positive, customer-centric experience.
• Lead Discovery and Research: Conduct light user research and testing to inform the UX for new upsell opportunities, such as user seats and add-ons. You will design modular and scalable patterns that can be extended over time.
• Collaborate Cross-Functionally: Work as a key partner with Product, Engineering, Support, Sales, and Marketing teams, translating ideas from wireframes through to final delivery.
• Own the Design Process: Embed yourself in the team's rituals, taking a proactive approach to design rather than waiting for ad-hoc requests.

Senior Product Designer

• Lead and grow multi‑disciplinary design and technical teams delivering complex Advanced Process Manufacturing (APM) projects across the full lifecycle.
• Provide overall design leadership and governance across large, multi‑disciplinary projects or portfolios.
• Ensure design delivery meets quality, safety, cost, programme, and client expectations.
• Lead, review, and approve technical deliverables, ensuring compliance with Arcadis standards and best practices.
• Collaborate closely with Project Managers and Directors on delivery strategy, risk, and commercial matters.
• Manage resources effectively, including workforce planning, recruitment, and capability development.
• Drive continuous improvement initiatives to enhance delivery efficiency, performance, and profitability.
• Support business development activities, including winning work and strengthening client and industry relationships.

Design Manager – Multidisciplinary

• Responsible for understanding project briefs and converting that into appealing user flows, wireframes, mockups and prototypes that lead to intuitive user experiences optimized for a wide range of devices and interfaces, and for internal review and brainstorming.
• Capable of generating user personas and user scenarios.
• Facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
• Identify design problems and devise elegant solutions.
• Make strategic design and user-experience decisions related to core, and new, functions and features.
• Take a user-centered design approach and rapidly test and iterate your designs.
• Collaborate with other team members and stakeholders to seek deeper appreciation of our problem/goals through usability tests.
• Develop understanding of the end users of the web application or mobile application through secondary and primary research (user interviews, traffic data).
• Keep abreast of new technology trends that may significantly affect the operations of the Client.
• Assist in pre-sales, post-sales and product development to win and maintain clients
• Share knowledge and best practices with Client and Umpisa Team.

See all jobs on JobTailor

Senior Product Designer

Design Manager – Multidisciplinary

UI/UX Designer