Senior Product Designer

Sinch

Senior Product Designer responsible for refining user flows and leading feature discovery at Sinch. Driving various design tasks in the Engage Growth, Billing, and SimpleTexting product areas.

Posted 5/28/2026full-timeRemote • 🇵🇭 PhilippinesSeniorWebsite

About the role

Key responsibilities & impact

Drive UI/UX Refinements: Take the lead on making UI/UX improvements to our existing SimpleTexting flows, collaborating closely with Product Managers and Engineers to deliver incremental enhancements.
Design for Self-Serve Funnels: Design simple and effective UI and user flows for our new self-serve discounts feature, ensuring clear eligibility and application processes.
Own the end-to-end journey design for self-serve cancellations, balancing business needs with a positive, customer-centric experience.
Lead Discovery and Research: Conduct light user research and testing to inform the UX for new upsell opportunities, such as user seats and add-ons. You will design modular and scalable patterns that can be extended over time.
Collaborate Cross-Functionally: Work as a key partner with Product, Engineering, Support, Sales, and Marketing teams, translating ideas from wireframes through to final delivery.
Own the Design Process: Embed yourself in the team's rituals, taking a proactive approach to design rather than waiting for ad-hoc requests.

Requirements

What you’ll need

Proven experience as a Product Designer, with a strong portfolio showcasing your expertise in both user research and UI execution.
A track record of designing and shipping successful features for web applications.
Demonstrated experience in creating end-to-end user journeys, from initial discovery and research to polished visual design.
Proficiency with modern design and collaboration tools, including Figma, Jira, and Confluence.
An interest in and/or experience with leveraging AI to enhance the design process—from accelerating research synthesis to improving workflow efficiency.
Strong collaboration and communication skills, with an ability to work effectively in a cross-functional team environment.
A proactive, ownership-driven mindset, with a passion for solving complex problems with simple, elegant solutions.
Experience working in an agile environment with Product Managers and Engineers.

Benefits

Comp & perks

Sinch will manage all required government contributions (SSS, PhilHealth, Pag-IBIG)
Standard suite of employee benefits
A company-provided laptop will be supplied for this role.
Flexible working hours.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

UI designUX designuser researchend-to-end user journeysvisual designfeature designmodular design patternsagile methodologycollaboration in design

Soft Skills

collaborationcommunicationproactive mindsetownership-drivenproblem-solvingcustomer-centric approach