Product Designer

• Set the design strategy for the bank and establish processes to define and refine service/experience design
• Lead internal teams through coaching, training, and hands-on work to establish best practices
• Direct and develop human-centered prototyping/testing approaches and execution strategies
• Drive synthesis of customer value findings and analyses into deliverable structure and design
• Build, develop, and use quantitative and qualitative methods to design materials ensuring designs are highly useful and operationally feasible
• Lead and manage a small team of design resources
• Support ad-hoc delivery requests based on prioritized team needs

Human Centered Design Lead

• Lead a user-centered design process from concept all the way to release, measurement, and iteration that results in simple, impactful product experiences that have an impact on our metrics
• Partner with users, product and engineering to define and improve processes that enable us to identify problem spaces, brainstorm solutions, identify technical constraints, and ship work more efficiently
• Communicate your design work across the company to get feedback, inspire and excite, and drive forward conversations of what design excellence looks like for us
• Contribute to the growth, organization, and maintenance of our design system and component library
• Engage directly with customers to understand their wants and needs and comfortable leading virtual and in-person workshops

Product Designer, AVP

• Design, optimize and deliver useful and elegant, best-in-class digital experiences working from a multidisciplinary, holistic perspective from concept to execution and implementation.
• Apply a broad range of product design capabilities across user experience and visual design to craft complete product and experience solutions.
• Partner with a diverse set of project stakeholders and cross-functional teams – including product management and engineering.
• Build influence and partnerships with stakeholders outside of ongoing project work.
• Collaborate with product design, content design, design research, design operations, and design technology across the team.
• Design developer-ready low- to high-fidelity artifacts, developer-ready assets, and prototypes.
• Deliver exemplary solutions leveraging and anticipating internal and external best practices and methods.
• Design digital experiences across web, mobile web, and native apps (iOS and Android).
• Support evaluative testing, from rapid user testing to usability studies and leverage user research and insights to refine and enhance the customer journey.
• Evaluate and benchmark existing product and service experiences.
• Participate actively in design critique and be available as a resource to other designers.

Experience Design (XD) I, Product Design

• Lead, design, optimize and deliver useful and elegant, best-in-class digital experiences and vision working from a multidisciplinary, holistic perspective from concept to execution and implementation.
• Apply a broad range of product design capabilities across user experience and visual design to craft complete vision, product and experience solutions across domains, programs, and lines of business.
• Be a trusted advisor at scale to leaders and partners with a diverse set of stakeholders and cross-functional teams, including product management and engineering, and cultivate the network required to drive decisions and vision.
• Serve as a craft and delivery expert on complex work while collaborating with product designers, design researchers, design operations, design technologists, and influencing across design, product, engineering, data science, legal, and compliance.
• Autonomously lead multiple designers across the discovery and delivery design workflow to develop and deliver advanced experience design deliverables while providing oversight – including information architectures, user flows and journey maps, wireframes, high-fidelity designs, compositions, design specifications, redlines and prototypes.
• Drive advanced analysis with clarity by synthesizing, assessing, providing focus, bringing decisive leadership amid ambiguity, and guiding to best design approach.
• Operate at scale by seeking connecting patterns across projects and lines of business.
• Lead, conceptualize and design multi-modal interactions and digital experiences across conversation interfaces, web, mobile web, and native apps (iOS and Android).
• Demonstrate complete suite of product design specialties including complex information architecture, cross-product navigation, conversation design, and evangelizing WCAG accessibility standards.
• Advocate for user research and synthesize insights into product direction and enhanced customer journeys.
• Lead, evaluate and benchmark existing product and service experiences, apply design expertise and heuristics and competitive insights and new frameworks to move discussions forward.
• Organize design critiques, formally mentor other designers, and manage multiple complex programs to drive timely, high-quality outcomes.
• Lead decisively through ambiguity and influence in collaborative settings, building and nurturing strong relationships.
• Work on multiple complex programs or lines of business, managing time and expectations with stakeholders across the organization, staying knowledgeable on project and product details.
• Drive evolution of standards, reflect our design system patterns in work and champion best practices while also setting vision for innovative digital, technology, and AI experiences.
• Model excellent visual, communication and storytelling skills and demonstrate thought leadership by challenging the status-quo, present independently and navigate questions.

Experience Design IV, Product Design

• Design, optimize and deliver useful and elegant, best-in-class digital experiences working from a multidisciplinary, holistic perspective from concept to execution and implementation.
• Apply a broad range of product design capabilities across user experience and visual design to craft complete product and experience solutions.
• Partner with a diverse set of project stakeholders and cross-functional teams – including product management and engineering.
• Build influence and partnerships with stakeholders outside of ongoing project work.
• Collaborate with product design, content design, design research, design operations, and design technology across the team.
• Design developer-ready low- to high-fidelity artifacts, developer-ready assets, and prototypes.
• Deliver exemplary solutions leveraging and anticipating internal and external best practices and methods.
• Design digital experiences across web, mobile web, and native apps (iOS and Android).
• Support evaluative testing, from rapid user testing to usability studies and leverage user research and insights to refine and enhance the customer journey.
• Evaluate and benchmark existing product and service experiences.
• Participate actively in design critique and be available as a resource to other designers.
• Work on multiple designs/projects, managing time and expectations with stakeholders across the organization and Experience Design, staying knowledgeable on project and product details.
• Respect standards, reflect our design system patterns in work and contribute to best practices while also helping with innovative digital, technology, and AI experiences.
• Use excellent visual, communication and storytelling skills.
• Demonstrate thought leadership by challenging the status-quo, present independently and navigate questions, conceive, pitch, execute creative ideas, patterns, and standards.

• Design, optimize and deliver best-in-class digital experiences
• Collaborate with diverse project stakeholders and cross-functional teams
• Design developer-ready low- to high-fidelity artifacts and prototypes
• Participate actively in design critique and help other designers

Experience Design I, Product Design

• Define interaction and visual design standards for our mobile products.
• Design user-centric experiences that balance user needs and business goals, can scale, and translate globally.
• Own and evolve our mobile design system.
• Provide an international design perspective within our product org.
• Actively partner with our research team to conduct and analyze user research.
• Work with teams across Kickstarter as the company works toward building a mature ecosystem that serves our community of Creators and Backers.
• Collaborate with partners on cross-functional teams to ensure alignment where appropriate.

Senior Product Designer, Mobile

• Design the end-to-end systems that drive customer value: onboarding, product and content discovery, training course assignment flows, cross-product expansion, and AI agents that own meaningful tasks and programs.
• Define interaction models for platform-level systems - not just UI layers or “more modals” - covering content metadata, training assignment logic, document and policy management, recertification automation, and cross-product orchestration.
• Translate complex platform architecture into clear, intuitive, and trusted user experiences
• Own the simplification of EasyLlama's most critical UX challenges, such as framing features that are orchestrated into a cohesive, multi-product user experience.
• Design AI-driven systems - recommendation engines, intelligent automation, and AI agents that are usable, trustworthy, and effective.
• Embed AI workflows and actionable guidance into the product in ways users understand and trust.
• Partner with Product Management and Legal experts to design and innovate within defined guardrails for compliance-critical AI experiences.
• Treat AI not as a feature, but as a foundational layer of the systems you are designing.
• Use of AI tooling within your workflow, such as prototyping with modern AI tools (Lovable, v0, Figma Make, etc.) to create clickable MVPs in a day, rapidly turning rough prototypes into dev-ready specs.
• Act as a Design Leader across platform initiatives, influencing decisions beyond your immediate scope
• Partner closely with Senior Management, Product Management, Engineering, and Data Analytics Leads
• Contribute new patterns to the EasyLlama Design System as required for platform-scale complexity, partnering with the Design System owner to extend capabilities consistently across multi-product experiences
• Workshop with Senior Management and Leaders (CxOs, VPs, PMs) to propose, frame, and design UX experiments and hypotheses.
• Define test variants and success criteria; prototype and iterate rapidly based on results
• Design for measurable impact - not subjective preference - balancing speed of iteration with design system consistency.
• Partner with Data & Analytics to track and improve core metrics such as our course assignment rate, activation, retention, and expansion signals.

Staff Product Designer

• Own end-to-end design for a web application for corporate users who own the grocery replenishment function, spanning ordering, exceptions, configuration, and performance.
• Design reporting, insights, and performance dashboards, from table stakes today toward conversational, AI-powered analytics.
• Design exception-based workflows and controls (ordering, display size, configuration, order policy tuning) that let corporate users manage operations without technical depth.
• Shape agentic and conversational experiences that surface AI-powered insights to less-technical customers.
• Own shared portal services UX (admin, permissions, authorization, multi-role) that no single team owns today.
• Build reusable components and keep UX consistent across portal surfaces.
• Ship quickly with the Ordering product and engineering teams using modern AI-assisted tools, and partner with design leadership on cross-product coherence.

Product Designer, Ordering

• Lead the creation of journey maps, service blueprints, ecosystem maps, and experience frameworks that clarify user needs, pain points, and opportunities across the Omnipod product lifecycle.
• Lead early-stage user experience research initiatives for mobile apps, ensuring creation of cohesive experiences spanning app, connected devices, packaging, and support ecosystems.
• Present user experience product vision clearly and persuasively to stakeholders at all levels, from agile development teams to executive leadership, using storyboards, prototypes, journey narratives, and interactive presentations.
• Lead cross‑functional teams ensuring alignment on user experience flows, branding, and experience requirements across platforms and devices.
• Lead collaborations with internal User Research partners to plan and interpret iterative testing, ensuring concepts are validated early and often.
• Gather and synthesize insights from diverse stakeholders, including internal users (e.g., customer service, sales, training teams), healthcare providers, and people living with diabetes, to inform design decisions.
• Apply user‑centered design best practices and proactively advocate for research‑driven decisions.
• Guide the design of safe, effective, and delightful experiences using industry‑standard tools (Figma, Framer, Keyshot, Adobe Suite, Rhino, etc.), delivering product wireframes, prototypes, visual assets, and design specifications.
• Deliver measurable user experience KPIs to ensure design decisions are grounded in data, aligned with business goals, and tied to meaningful outcomes for users and clinicians.
• Champion a customer-first mindset, advocate for UX excellence, and help define success metrics and outcomes in cross-functional forums and design reviews.
• Advocate for user‑centered thinking, experience quality, and the strategic value of design in shaping the future of diabetes care.
• Mentor and support other designers through informal coaching, design critiques, and shared knowledge-building.
• Support ongoing improvement of team processes, tools, and collaboration practices, contributing to a strong UX culture.

Staff Product Experience Strategist, Lead UX Designer

• Own end-to-end design for growth surfaces across the customer lifecycle - working closely with the Growth PM to identify friction, run design experiments, and improve conversion, retention, and revenue.
• Design growth loops and lifecycle experiences - referral mechanics, pricing and packaging surfaces, and features that compound usage across both sides of the marketplace.
• Balance multiple workstreams and know when to go deep on craft versus move fast and ship.
• Contribute to and maintain Nivoda's design system, ensuring consistency and quality across the pod and raising the bar for design coherence across the product.
• Run lightweight user research - interviews, usability tests, and session reviews - to ground design decisions in real user behaviour rather than assumption.
• Work directly with engineers to ensure designs ship accurately and at pace. You won't throw specs over the wall - you'll be in the build with them.
• Use data and experimentation to validate design decisions: review funnel analytics, collaborate on A/B test design, and translate results into design iteration.
• Communicate design rationale clearly to stakeholders - you can explain a decision in one sentence or a 10-minute presentation, depending on who's in the room.
• Bring an AI-informed perspective to your workflow - whether that's using AI tools to accelerate ideation and prototyping, or thinking about where AI features can reduce friction for users.
• Mentor more junior designers on the team and help build a culture of strong craft and feedback.

Senior Product Designer

• Partner closely with Product Managers and Engineers to discover, define, and deliver valuable customer solutions.
• Translate complex workflows, systems, and technical concepts into intuitive and effective user experiences.
• Use rapid, low-fidelity exploration techniques—including sketches, diagrams, workflows, and prototypes—to evaluate ideas, align stakeholders, and accelerate decision-making.
• Design end-to-end experiences through information architecture, user flows, wireframes, prototypes, and high-fidelity designs.
• Conduct user research, usability testing, and design validation activities to inform design decisions.
• Independently lead UX initiatives and drive solutions for complex product challenges.
• Apply established design patterns and contribute to the evolution of our design system to improve consistency, accessibility, and scalability.
• Collaborate with fellow designers through critique, feedback, and shared problem-solving.
• Present design work and rationale clearly to stakeholders, leadership, and cross-functional teams.
• Leverage AI-powered tools and emerging technologies to accelerate research, ideation, design exploration, documentation, and execution.

Senior UX Designer

• Produce interior elevations, millwork drawings, and custom furniture details
• Develop drawing sets in Revit and/or AutoCAD
• Create specification books, finish schedules, and design presentations
• Coordinate documentation with architects, consultants, and contractors
• Review shop drawings and technical details
• Maintain organization across multiple active projects

Design Manager

• Design key features that enhance the customer onboarding process and ensure compliance, resulting in a superior customer experience.
• Work alongside other product designers and in lock-step with product and engineering stakeholders, leveraging UX best practices to diverge and converge on solutions.
• Independently scope work and use a strong command of UI best practices to design multi-page or multi-state experiences.
• Utilize and help evolve the design system when needed.
• Lead or co-lead research initiatives, using those insights to inform design and identify opportunities for your product team.
• Clearly document and articulate decision-making in a way that is easy for different audiences to understand.

• Create seamless, intuitive experiences across the patient journey: onboarding, provider matching, appointment booking, billing, and telehealth sessions.
• Design solutions that remove friction and increase patient engagement with mental health services.
• Accommodate multiple payment and coverage scenarios in a unified, elegant experience.
• Ability to craft multiple problem-led solutions for any request.
• Build and maintain scalable design systems that ensure consistency and quality.
• Balance speed with craft. Ship polished work quickly without sacrificing user experience.
• Conduct user research and usability testing to validate design decisions.
• Partner closely with engineering to ensure high-fidelity implementation.
• Incorporate AI tools into your design process for faster iteration and exploration.
• Identify opportunities where AI can enhance patient matching, personalization, and overall experience.
• Take full ownership of design outcomes and balance user needs with business goals.
• Navigate ambiguity and competing priorities with confidence and clear communication.
• Present design work to leadership with strong rationale and strategic alignment.
• Foster collaborative relationships across disciplines while articulating solutions for the ideal design direction.

• Managing the regional co-design hub
• Leading the planning and execution of design activities
• Coordinating with other regional hubs
• Gather, analyze, and synthesize user insights
• Organize and lead co-design workshops and ideation sessions
• Manage co-design projects from concept to completion
• Work closely with National Co-Creation team

Product Design Lead

• Partner with PMs and engineers to define user problems, simplify data-heavy experiences, and design solutions that drive measurable outcomes.
• Create user flows, low- and high-fidelity wireframes, prototypes, and final UI for features across Jerry’s core products.
• Lead UX explorations for complex problems — structuring workflows that make car ownership and management feel simple and intuitive.
• Leverage research, analytics, and experimentation to inform design decisions and validate your approach.
• Collaborate with other designers to evolve our design system and raise our craft bar across mobile and web.
• Thoughtfully apply AI to improve clarity, personalization, and automation in the experience.

• Lead design for key products across Jerry’s core offerings — insurance, safety, repairs, and beyond.
• Ship 0→1 features that modernize car care for everyday drivers.
• Partner with research, product, and data to identify opportunities and turn insights into impactful design.
• Create elegant, frictionless experiences that drive measurable gains in engagement and retention.
• Build and evolve Jerry’s design system to ensure consistency, scalability, and visual excellence.
• Thoughtfully apply AI to make our experience faster, clearer, and more personal.
• Raise the bar for UX and visual design in the form of clarity, speed, and craft.

• Own design and delivery of core experiences
• Clearly communicate experience intent and guide conversation and decisions across product, design, and engineering partners
• Set clear direction and maintain a high bar for quality
• Champion user needs while balancing business goals and technical constraints
• Simplify complex problems and guide teams toward clear, actionable solutions
• Partner with product and engineering to define requirements and align on priorities
• Oversee the creation of key design artifacts (development-ready design, journey maps, service flows)
• Ensure delivery of intuitive end-to-end experiences across web and mobile platforms
• Guide the development of prototypes that reflect both user experience and underlying logic
• Promote accessible and inclusive design practices across all work

Senior Experience Designer

• Own the experience definition for your product team
• Define how the AI assistant participates as a UX actor
• Design for three participants: advisor, client, and AI
• Build and maintain a design system built for agent consumption
• Create predictability within uncertainty
• Prototype fast and evaluate running builds
• Champion accessibility from the ground up
• Stay one sprint upstream

Product Designer jobs in Massachusetts

See all jobs on JobTailor

Human Centered Design Lead

Product Designer, AVP

Experience Design (XD) I, Product Design

Experience Design IV, Product Design

Experience Design (XD) I, Product Design

Experience Design I, Product Design

Senior Product Designer, Mobile

Staff Product Designer

Product Designer, Ordering

Staff Product Experience Strategist, Lead UX Designer

Senior Product Designer

Senior UX Designer

Design Manager

Staff Product Designer

Senior Product Designer

Product Design Lead

Senior Product Designer

Staff Product Designer

Senior Experience Designer

Senior Product Designer, Agentic UX