Experience Design IV, Product Design

Bank of America

Experience Designer leading design strategy and vision for Bank of America's digital platforms. Creating intuitive, innovative, engaging experiences with an interdisciplinary product design team.

Posted 7/22/2026full-timeSan Francisco • California, Massachusetts, New Jersey, New York, Washington • 🇺🇸 United StatesSeniorLead💰 $164,500 - $216,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in multidisciplinary product design, user-centered design principles, and leading complex digital experiences across various platforms. Proven ability to influence stakeholders, mentor teams, and drive innovative design solutions while adhering to best practices and accessibility standards.

Highest-signal resume keywords

10+ Years Industry Design ExperienceExpert in User-Centered Design PrinciplesLeadership in Complex Systems and AI-Enabled PlatformsProficiency with Design Tools (Figma, Lovable, Copilot, GitHub, Claude Code)Experience with Design Systems and Brand Guidelines

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Multidisciplinary Product DesignInformation ArchitectureUser Flows and Journey MapsWireframing and PrototypingLean UX and Design SprintsAgile MethodologiesAI-Enabled Product DesignResponsive Web DesignComplex Transactional SystemsWCAG Accessibility Standards

Soft Skills

Excellent Communication SkillsLeadership and MentoringProblem-SolvingAdaptability and ResilienceCollaboration and Influence

Tools & Technologies

FigmaLovableCopilotGitHubClaude Code

Industry Keywords

Digital ExperiencesCustomer-Facing ApplicationsCross-Functional TeamsDesign CritiquesDesign Systems

Tech Stack

Tools & technologies

AndroidiOS

About the role

Key responsibilities & impact

Lead, design, optimize and deliver useful and elegant, best-in-class digital experiences and vision working from a multidisciplinary, holistic perspective from concept to execution and implementation.
Apply a broad range of product design capabilities across user experience and visual design to craft complete vision, product and experience solutions across domains, programs, and lines of business.
Be a trusted advisor at scale to leaders and partners with a diverse set of stakeholders and cross-functional teams, including product management and engineering, and cultivate the network required to drive decisions and vision.
Serve as a craft and delivery expert on complex work while collaborating with product designers, design researchers, design operations, design technologists, and influencing across design, product, engineering, data science, legal, and compliance.
Autonomously lead multiple designers across the discovery and delivery design workflow to develop and deliver advanced experience design deliverables while providing oversight – including information architectures, user flows and journey maps, wireframes, high-fidelity designs, compositions, design specifications, redlines and prototypes.
Drive advanced analysis with clarity by synthesizing, assessing, providing focus, bringing decisive leadership amid ambiguity, and guiding to best design approach.
Operate at scale by seeking connecting patterns across projects and lines of business.
Lead, conceptualize and design multi-modal interactions and digital experiences across conversation interfaces, web, mobile web, and native apps (iOS and Android).
Demonstrate complete suite of product design specialties including complex information architecture, cross-product navigation, conversation design, and evangelizing WCAG accessibility standards.
Advocate for user research and synthesize insights into product direction and enhanced customer journeys.
Lead, evaluate and benchmark existing product and service experiences, apply design expertise and heuristics and competitive insights and new frameworks to move discussions forward.
Organize design critiques, formally mentor other designers, and manage multiple complex programs to drive timely, high-quality outcomes.
Lead decisively through ambiguity and influence in collaborative settings, building and nurturing strong relationships.
Work on multiple complex programs or lines of business, managing time and expectations with stakeholders across the organization, staying knowledgeable on project and product details.
Drive evolution of standards, reflect our design system patterns in work and champion best practices while also setting vision for innovative digital, technology, and AI experiences.
Model excellent visual, communication and storytelling skills and demonstrate thought leadership by challenging the status-quo, present independently and navigate questions.

Requirements

What you’ll need

10+ years of industry design experience in a role demonstrating multidisciplinary product design, with a portfolio showcasing your proven expertise.
Demonstrated leadership designing, optimizing, and delivering for complex systems, AI-enabled platforms or products at enterprise scale, including systems used by millions of users or span multiple business units across complex, federated ecosystems.
A strong track record leading the successful execution of large customer-facing digital experiences, multi-channel consumer-facing applications, responsive web, and websites, including complex, compliant, and transactional systems.
Expert in user-centered design principles, development of better practices, and rapid ideation processes like Lean UX, Design Sprints, and Agile.
Ability to anticipate questions, lead and facilitate discussions and model ability to shift across portfolios and programs.
High proficiency working with and contributing to design systems and adhering to brand guidelines while leveraging quantitative and qualitative data to inform and inspire design choices.
Experience leveraging AI agents or assistants in production.
Expert level proficiency with design and emerging tools, including Figma, Lovable, Copilot, GitHub, and Claude Code.
Demonstrated success in influencing and advising executives and cross-functional teams to drive to decisions and resolutions with senior stakeholders and launch complex customer-facing digital products and programs.
Exemplifies leadership in problem-solving with a strong work ethic, showcasing reliability in issue resolution and time management with a focus on results.
Track record of maximizing impact, being reflective, and inspiring others to do their best work.
Continuous learner with strong interest in, and aptitude for learning new design and technology skills.
Excellent communicator in written and verbal form; strong listening and presentation skills, ability to work well with executives, with proven ability to facilitate and influence.
Adapts swiftly and positively to change, embodying curiosity, resilience, and flexibility.

Benefits

Comp & perks

affordable, competitive and flexible benefits
access to paid time off
resources and support to our employees