Product Designer

• Lead the design of intuitive, user-centered web and mobile applications aligned with business and user needs.
• Create wireframes, user journeys, and prototypes to effectively communicate design ideas and functionality.
• Collaborate with IT development teams to translate designs into functional, high-quality digital products.
• Translate complex business requirements into clear and usable software design solutions.
• Provide recommendations on best practices, user flow improvements, and current UI/UX trends to enhance product usability and overall experience.

Senior UI/UX Designer

• Own UX strategy for a core product area, translating business goals, technical constraints, and user needs into clear experience principles and design direction
• Partner with Product Management to influence roadmap priorities through user insight, usability considerations, and long-term experience thinking
• Balance short-term delivery with scalable, future-ready design decisions that support product growth and evolution
• Design end-to-end user experiences for data-intensive B2B products, including dashboards, reporting tools, campaign workflows, and analytics interfaces
• Translate complex data, metrics, and workflows into clear, intuitive, and actionable user experiences
• Drive iterative, data-informed design decisions aligned with agile development cycles
• Lead high-quality execution in Figma, building and maintaining component-based, implementation-ready designs using auto-layout, tokens, and shared variables
• Contribute to and evolve the design system to support modularity, consistency, and development efficiency
• Partner closely with front-end engineers to ensure seamless design-to-development handoff and high-fidelity implementation
• Collaborate deeply with Product Managers, front-end developers, data scientists, and research partners to deliver cohesive, high-impact solutions
• Act as a UX thought partner across initiatives, ensuring consistency and quality across shared surfaces and experiences
• Lead and support other designers on shared projects, providing feedback, guidance, and alignment where needed
• Partner with research and data science teams to incorporate qualitative and quantitative user insights into design decisions
• Stay current on social media trends, marketing workflows, and creator/influencer ecosystems to inform product design
• Continuously raise the bar on UX quality, accessibility, and usability through best practices and experimentation.

Senior UX Designer

• Lead the UX design process from concept to execution, ensuring alignment with business goals and user needs.
• Conduct user research, usability testing, and gather feedback to inform design decisions.
• Participate in user-centered design activities, including creating journey maps, wireframes, prototypes, and high-fidelity design.
• Collaborate with cross-functional teams to define and implement innovative solutions throughout the project lifecycle.
• Mentor, coach, and train junior UX designers.
• Help maintain design system, page templates, and style guides that ensure consistency across products.

• Lead the scoping, ideation, and delivery of new product capabilities and enhancements across the TruIQ SaaS product suite, supporting high-growth and revenue objectives.
• Partner with Sales, Solutions, Engineering, and Data Science teams to translate strategic product requirements into executable technical solutions.
• Drive product innovation by researching, developing, and launching new capabilities leveraging the OneTru platform.
• Collaborate cross-functionally to accelerate product incubation, development, and go-to-market execution across global teams.
• Design and deliver user-centric experiences by leveraging customer insights to build intuitive product solutions.
• Engage directly with customers to validate product concepts, gather feedback, and identify unmet needs while supporting sales efforts.
• Ensure operational readiness, scalability, and reliability of product offerings.
• Define and analyze key performance metrics to measure product success and continuously improve outcomes.
• Contribute to advancing AI and machine learning capabilities within product offerings.

Principal Product Designer

• Define Repeatable Delivery Models
• Build standard delivery patterns for large and complex programs
• Define common phases, workstreams, milestones, and control points
• Create reusable delivery templates for $1M+ programs
• Standardize Scoping-to-Delivery Handoff
• Define what “delivery ready” means before a program is handed off
• Create handoff checklists from SSSL / solutioning teams to DAM / delivery teams
• Reduce ambiguity between what was sold, scoped, estimated, and what must be delivered
• Build Staffing and Role Models
• Define standard role mix by program type, complexity, and delivery model
• Create guidance for onshore, offshore, GDC, and blended delivery structures
• Support more accurate staffing assumptions during estimation
• Improve Delivery Predictability
• Identify common delivery risks that begin during scoping
• Build delivery readiness guardrails into the solution design process
• Help reduce preventable rework, scope gaps, and mobilization delays
• Create Reusable Program Assets
• Build standard workstream models
• Create delivery design templates
• Maintain reusable program patterns, checklists, and readiness tools
• Collaborate Across the Ecosystem
• Partner with GDC to ensure delivery models are executable at scale
• Partner with Practices to incorporate product and domain delivery realities
• Partner with Delivery Innovation & Governance to align delivery patterns, quality controls, and governance expectations
• Partner with PS Operations to ensure staffing, resource planning, and delivery setup assumptions are practical
• Partner with Growth & Offering to align reusable delivery patterns with go-to-market offerings
• Partner with Sales Excellence to ensure delivery design supports cleaner deal progression and handoff

Senior Director – CoE Solution & Delivery Design Lead

• Embed within Core Shopping workstreams including browse, search, item detail, cart, and checkout to elevate visual and interaction quality, stewarding patterns that improve clarity, trust, and speed for customers at every step of their journey.
• Act as a bridge between product teams and the design language system, ensuring new components and patterns are thoughtfully explored, validated, and integrated back into the system without fragmentation.
• Partner with product designers to explore and develop new interaction patterns, modules, and components before scaling them across the system, from real-time availability states to substitution logic to transactional confidence signals.
• Evolve the design language through product work, shaping components, patterns, and interaction models that scale across surfaces and teams.
• Define and refine UI components, layouts, and patterns with a high level of craft, ensuring clarity, hierarchy, and consistency across complex, high-density catalog environments.
• Set a high bar for visual quality and interaction design, influencing how interfaces look, feel, and behave across the product, with special attention to how customers perceive trust and ease in transactional moments.
• Drive cohesion, continuity, and consistency across end-to-end journeys, ensuring experiences feel connected and intuitive from first browse to final checkout.
• Accelerate the team with reusable flows, templates, and code-adjacent prototypes; partner with engineers to ensure feasible, accessible, and performant implementations.
• Lead high-impact initiatives end to end when needed, from problem framing and exploration through interactive prototyping, delivery, and launch, driving alignment with PM, engineering, data science, and brand partners.
• Introduce and evolve new ways of working across design, product, and engineering, using shared artifacts to improve clarity, speed, and alignment.
• Apply modern AI tools in daily workflows and within our internal Design Lab to explore motion, image generation, and code-driven prototypes that unlock new, scalable patterns.

Staff Product Designer – Shopping Experiences

• Lead UX/UI design across complex client engagements, guiding projects from discovery and strategy through execution and optimization.
• Own end-to-end delivery of projects from the creation of the system through the codification of a style guide
• Set design direction for digital experiences across websites, platforms, and healthcare journeys, ensuring solutions are intuitive, scalable, and user-centered.
• Translate user research, usability findings, and business requirements into clear, strategic design solutions and coherent design systems.
• Conduct and lead UX research activities, including user interviews, usability testing, audits, and synthesis workshops to uncover actionable insights.
• Create and evolve scalable, responsive design systems and component libraries in Figma using modern best practices.
• Champion accessibility and inclusive design standards, ensuring all experiences meet usability and accessibility expectations.
• Collaborate cross-functionally with strategists, developers, content teams, and stakeholders to ensure seamless implementation and alignment across teams.
• Facilitate client conversations, workshops, presentations, and stakeholder reviews with confidence and clarity.
• Communicate clear design rationale tied to user research, accessibility standards, and business objectives.
• Mentor and support junior designers through active coaching, collaboration, design critique, and professional development guidance.
• Continuously improve design processes, workflows, and team standards to elevate quality, consistency, and efficiency across engagements.
• Iterate quickly based on feedback, testing, analytics, and evolving project goals while maintaining a high standard of craft and attention to detail.
• Utilize new design methods and integrate an AI first approach to design

UX/UI Design Lead

• Design end-to-end: Own design for client websites from information architecture and user flows through wireframes, high-fidelity UI, and interactive prototypes.
• Design mobile-first, responsive layouts that work across desktop, tablet, and mobile breakpoints.
• Lead interaction design alongside visual design, treating both as core disciplines and shaping how a site feels in use, not just how it looks.
• Reduce complex briefs to the right balance of clarity, simplicity, and depth.
• Craft microcopy and content hierarchy as part of the design, partnering cross-functionally when copy is in scope.
• Set the standard for Figma craft: Build Figma files to a professional standard: clear page structure, named layers, organized components, auto layout, variables, tokens, variants, and proper use of styles.
• Build and maintain component libraries and design systems that scale across multiple client brands.
• Apply visual design fundamentals (typography, hierarchy, color, composition, contrast) with intention and precision.
• Prototype, present, and iterate: Craft clickable Figma prototypes that communicate flow, interaction, and motion clearly to clients and developers.
• Define and document micro-interactions and motion behavior so developers can implement without guesswork.
• Tell the story of your work through clear, confident design walkthroughs for internal teams and clients, explaining decisions and trade-offs.
• Give and solicit feedback in design reviews, raising the bar for the team's work and your own.
• Iterate quickly based on client feedback, user input, and validation, treating design as a loop rather than a final deliverable.
• Design for accessibility and developer handoff: Design to WCAG accessibility standards and apply inclusive design principles by default.
• Produce clean developer specs for spacing, typography, component states, breakpoint behavior, and asset exports.
• Partner with developers through implementation, reviewing builds and flagging anything that drifts from design intent.
• Source and create visual assets: Source and generate imagery using AI tools when stock or client-supplied imagery is not available.
• Adapt your visual approach across multiple client brand systems with sensitivity and consistency.
• Stay sharp: Stay current on design trends, tools, and standards, especially in AI-assisted design and web craft.
• Bring new ideas, techniques, and references back to the team.

Senior UX/UI Designer

• Collaborate with product teams, engineers, and cross-functional stakeholders to understand user needs, business objectives, and technical requirements.
• Design conversational experiences for voice, chat, and virtual assistant products.
• Create journey maps, user flows, wireframes, prototypes, sample dialogs, and detailed interaction specifications.
• Use Figma to develop wireframes, prototypes, and design artifacts for stakeholder alignment and delivery.
• Facilitate design workshops, proposal discussions, and alignment sessions with internal teams and business stakeholders.
• Build thoughtful, user-centered conversational flows that support customer, patient, and professional-facing use cases.
• Evaluate usability, consistency, and performance across customer journeys and conversational experiences.
• Support conversation tuning using qualitative and quantitative data.
• Create recording scripts, maintain prompt catalogs, and ensure adherence to established persona and voice guidelines.
• Participate in testing to ensure applications function as designed.
• Apply human-centered design methods to frame problems, identify patterns, uncover opportunities, and visualize possible solutions.
• Stay current on conversational AI, voice interaction design, Microsoft Copilot, and emerging UX best practices.
• Mentor or support less experienced designers when appropriate.

UX Designer – Conversational AI, Microsoft Copilot

• Collaborate with CDX Strategists, CDX Researchers, the Experience Management & Capability team and the respective Experience Design team members to produce Service Design deliverables (e.g., Service Blueprints) for one or more Journeys in a given Experience that are integrated, cross-touchpoint, cross-Customer Type, and Cross-Experience/Journey.
• Assist with the design, execution, and incorporation of user research into the design of the relative Journeys.
• Facilitate the use of Design Thinking, storytelling, and conceptual prototypes to compellingly convey the vision, flow, and features of the products/services being designed.
• Facilitate creation and adoption of design systems, website interaction models, information architectures, user task flows, and screen designs; turn complex information into intuitive graphics, charts, and other forms of visualization data.
• Facilitate use of ideation and sketching for storyboards and prototyping; create low- and medium-fidelity prototypes to test proposed Journeys.
• Support the adaption of the enterprise wide UX best practices, standards, principles, and design thinking processes for use by the respective UX, Product, and Engineering teams; advocate for these standards, principles, processes.
• Support collaboration with Strategy, Product, and Engineering peer leadership to foster active collaboration across the teams, remove impediments, and ensure delivery of the overall Experience vision & OKRs.
• Support advocacy for the Experience's/Journey’s UX vision.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company's Quality Management System policies and procedures.

Senior Product Designer – Provider Portals

• Work on all stages of the UX design process ensuring alignment with business goals and user needs.
• Conduct user research, usability testing, and gather feedback to inform design decisions.
• Participate in user-centered design activities, including creating journey maps, wireframes, prototypes, and high-fidelity design that effectively communicate design ideas.
• Collaborates with cross-functional teams to define and implement innovative solutions throughout the project lifecycle.
• Participate in conducting usability tests, heuristic evaluations, and other reviews to evaluate the efficiency and effectiveness of designs.
• Diagnoses simple usability issues and recommends changes.
• Stay updated in industry trend, best practices, and emerging technologies.
• Help maintain design system, page templates, and style guides that ensure consistency across products.

UX Designer

• Lead the UX design process from concept to execution, ensuring alignment with business goals and user needs
• Conduct user research, usability testing, and gather feedback to inform design decisions
• Participate in user-centered design activities, including creating journey maps, wireframes, prototypes, and high-fidelity design that effectively communicate design ideas
• Collaborate with cross-functional teams to define and implement innovative solutions throughout the project lifecycle
• Participate in conducting usability tests, heuristic evaluations, and other reviews to evaluate the efficiency and effectiveness of designs
• Mentor, coach, and train junior UX designers
• Stay updated in industry trend, best practices, and emerging technologies

• Lead the Team & Culture: Build, mentor, and inspire a high-performing, inclusive product design team
• Define Channel Experience Strategy: Partner with Research and Content Strategy to create a cohesive, end‑to‑end experience vision
• Elevate Design Quality & Delivery: Create and evangelize strategic deliverables
• Operate with a Startup Mindset: Foster agile ways of working
• Cross‑Functional Leadership: Serve as a senior point of contact for executive and cross-functional partners
• Systems, Accessibility & Governance: Ensure adherence to design system standards
• Continuous Discovery & Measurement: Partner with CX Insights to shape long‑term research strategies

Director of Product Design – Channels

• Conceptualize and create design solutions that bring clarity, cohesion, and visual impact across product experiences — from early exploration through detailed execution.
• Partner with UX research and data teams to ground design decisions in user behaviors, needs, and motivations.
• Translate concepts into cohesive, user-centered designs, balancing speed with craft and structure with storytelling.
• Contribute to information architecture and influence best practices that raise the standard of design across the team.
• Participate actively in team crits, providing constructive feedback and fostering a strong design culture.
• May support supplementary projects as assigned, ensuring timely and efficient completion in line with organizational objectives and standards.
• Actively build and apply AI fluency in your design practice, contributing to shared workflows and helping teammates explore how AI can support faster, more consistent design outcomes.
• Collaborate closely with product, engineering, and internal teams to translate creative direction into practical, user-centered solutions.
• Communicate design intent effectively through visuals, prototypes, and storytelling that align teams and stakeholders.
• Lead through influence — fostering alignment, elevating work quality, and helping peers think through design challenges with clarity.
• Work with cross-functional partners to define timelines, trade-offs, and constraints throughout the design process.
• Contribute to component specs, token definitions, and library maintenance in collaboration with the UX team, ensuring accuracy and consistency across the system.
• Identify gaps and opportunities within the system, helping define patterns that support product growth and scalability.
• Partner with front-end engineers to ensure specs translate cleanly into production and the token pipeline stays reliable.
• Support documentation and guidelines that enable adoption across design and development, including versioning and deprecation as the system evolves.
• Develop fluency with AI-powered design tools, applying them to generate and validate on-system designs using the design system as a reliable foundation.

Senior UX Designer, Design Systems

• Drive the design vision for your product area(s), connecting long-term user needs with near-term execution plans.
• Collaborate closely with product and engineering leads to shape roadmaps, clarify goals, and define success metrics.
• Translate abstract, ambiguous challenges into clear design problems and informed recommendations.
• Own the full design lifecycle—from discovery and wireframes to detailed interaction specs and production-ready assets.
• Craft innovative experiences that balance usability, technical feasibility, and domain-specific complexity (e.g., spatial, data-rich, or mission-critical environments).
• Lead and contribute to complex feature and system-level design initiatives, ensuring cohesion and scalability across the platform.
• Conduct and integrate research, testing, and data insights into every phase of the design process.
• Partner with UX researchers, engineers, and domain experts to ground decisions in evidence and real-world behavior.
• Communicate insights through storytelling, frameworks, and documentation that foster empathy and alignment.
• Contribute to the evolution of Slingshot’s design system, UI patterns, and visual standards across platforms and teams.
• Apply a strong understanding of hierarchy, typography, motion, and layout to create intuitive and expressive interfaces.
• Maintain a high bar for craft, consistency, and accessibility.
• Collaborate fluidly with engineering, product, program, growth, sales, and marketing teams to align on vision and execution.
• Serve as a thought partner to product managers and technical leads; influence trade-offs and strategic choices.
• Champion a user-centered approach across the company, advocating for design best practices and systemic thinking.

• Collaborate with cross-functional teams, including product managers, engineers, QA, and stakeholders, to define user requirements, project objectives, visuals, and overall experience
• Lead the end-to-end design process, from concept ideation and wireframing to prototyping and final UI design, ensuring a cohesive and intuitive user experience
• Conduct user research, usability testing, and analysis to gain insights into user behavior and preferences, and integrate findings into design decisions
• Create user personas, journey maps, and other design artifacts to effectively communicate user needs and guide the development of design solutions
• Develop and maintain robust design systems, style guides, and UI pattern libraries to ensure consistency, scalability, and high-quality design across products and platforms
• Stay up to date with industry trends, emerging technologies, and UX/UI best practices, advocating for their integration into our design processes
• Leverage and evolve Keeper’s design system and brand guidelines to maintain visual consistency across all web properties
• Design responsive layouts that deliver an optimal user experience across web, desktop, mobile, and tablet platforms

Senior Product Designer

• Conceptualize and design new web application features and products
• Lead the full UX/UI design process including user research and usability testing
• Own the design and front-end execution of Vydia’s marketing website
• Design and build responsive web experiences using modern front-end technologies
• Communicate design decisions clearly to stakeholders
• Build strong cross-functional relationships

• Define and drive overall design vision and strategy
• Guide end-to-end design process
• Facilitate client stakeholder working sessions and interviews
• Elicit and document business, non-functional, and technical requirements and project KPIs
• Define product requirements, prioritize features, and create intuitive and engaging user experiences
• Present design concepts, prototypes and solutions to clients and internal stakeholders
• Provide leadership, mentorship and guidance to junior team members

Lead Product Designer

• Lead UX strategy and execution across product areas, from discovery through delivery
• Translate business goals, user needs, and technical constraints into clear, thoughtful design solutions
• Conduct and synthesize user research, usability testing, and data insights to inform design decisions
• Create user flows, wireframes, prototypes, and high-fidelity designs that communicate interaction patterns and system behavior
• Collaborate with product managers, sales, and operations to shape requirements, define success metrics, and prioritize features
• Work closely with engineering to ensure high-quality implementation and maintain design integrity throughout development
• Contribute to and evolve our design system, ensuring consistency and scalability across the platform
• Advocate for user-centered design principles and help drive a culture of continuous improvement

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