Producer

• Support senior producers in translating client briefs into clear direction for Designers and Editor/Animators across paid social and digital channels
• Learn and apply platform best practices for short-form video, static, and animation assets
• Assist in scoping, scheduling, and trafficking projects from kickoff through delivery
• Help develop pitches, treatments, and proposals alongside senior team members
• Support QA reviews to ensure deliverables meet client specs and internal standards
• Own task-level tracking across assigned accounts, flagging risks and blockers proactively
• Maintain organized project documentation including briefs, timelines, and feedback logs
• Support senior producers in client-facing communications, learning to represent the production POV
• Own and maintain Asana workflows across assigned projects, keeping tasks, owners, and deadlines accurate and up to date
• Build and manage project timelines, flagging risks before they become problems
• Keep internal teams aligned through clear, consistent Asana hygiene and proactive communication
• Collaborate with Designers and Editor/Animators across time zones
• Be a reliable, communicative partner who is responsive, organized, and solutions-oriented
• Contribute ideas and flag what's not working; this team rewards curiosity

Junior Creative Producer

• Identify and engage in new business opportunities with internal and external contacts.
• Provide insurance expertise in connection with acquisitions and dispositions of assets and businesses.
• Negotiate transactional risk insurance coverage options with insurance carriers, customers, and their attorneys.
• Review transaction and due diligence materials to understand target company profiles and provide preliminary terms.
• Analyze “critical flaws” potentially impacting the transaction and work closely with legal team on coverage or contractual risk management issues.
• Leverage deep experience, knowledge, and data to deal with complex situations.
• Serve as primary point of client contact on insurance opportunities from initial engagement through closing and policy issuance.

Producer – Transactional Risk Sales

• Create and/or review job scopes and estimates to ensure accuracy
• Supervise on-site crew, calculate equipment needs, and complete paperwork requirements for jobs
• Monitor jobs until completion
• Perform production work as needed
• Resolve problems quickly as they arise
• Perform daily walk-throughs on all jobs
• Complete job file documentation, including completion of time sensitive material
• Communicate job progress to appropriate parties
• Ensure that customer needs and expectations are exceeded
• Recruit, train, and develop production team members
• Communicate and establish rapport with commercial, insurance, and residential customers
• Participate in, and contribute to, company meetings
• Contribute to safety and risk management protocol

Production Manager

• Lead and collaborate with cross-functional teams to design, iterate, and launch research programs at scale, ensuring studies are aligned to design and product priorities.
• Utilize strong storytelling and synthesis skills to influence research intent and framing across specialized teams and levels within the Human Interface Design and research organizations.
• Serve as an advocate for program and research-operations best practices across the organization, strengthening cross-team relationships and promoting research influence to achieve optimal customer and business value.
• Maintain and organize research repositories and shared spaces (including tagging, folder structures, and naming conventions) so findings are easy to discover and reuse across HF, Design, Product, and other partners.
• Lead end-to-end delivery of high-impact research initiatives, ensuring timely execution of studies that inform new features, services, and process improvements across a comprehensive product portfolio.
• Drive the evolution, standardization, and adoption of scalable research operations frameworks, tools, and methodologies to support multi-brand and multi-regional research needs.
• Champion enterprise-wide visibility into research roadmaps and outcomes, communicating progress, risks, and impact to leadership and stakeholders to facilitate alignment and support.
• Ensure all research programs and studies are executed in accordance with defined objectives, maintaining rigorous standards for research quality, participant experience, ethics, and schedule.
• Facilitate collaboration among research, design, product, and engineering teams to proactively identify and resolve risks or impediments related to research planning, logistics, tooling, and integration of insights into decision-making.
• Support regional and partner teams in applying global research operations standards, ensuring consistent execution of studies and adherence to governance, privacy, and data-handling requirements.
• Monitor and safeguard research quality and insight reuse throughout the research lifecycle—from intake and scoping through execution, synthesis, and post-launch measurement—driving continuous improvement and value realization.
• Help enforce consent, privacy, and data‑handling guidelines across studies, ensuring correct templates and flows are used for participant communications, incentives, and storage.
• Participate in process experiments, retrospectives, and “research on research” (e.g., internal surveys/interviews) to understand friction points, collect feedback, and help roll out incremental improvements.

Research Producer, Human Interface Design

• Assist with shoots
• Order and review custom graphics and animations
• Direct hosts to deliver performances in line with the project’s brand
• Plan and coordinate staged videos under the direction of the Producer
• Provide feedback on projects to create the best possible product for accuracy and aesthetic
• Review and approve the editor’s suggested episode layout to determine necessary graphics and visuals
• Script supervise for accuracy and style as well as any sponsored content as necessary
• Secure licensing and permissions for video assets (images, footage, special sounds, etc.)
• Uphold safety standards on set
• Other duties as assigned

Associate Producer

• Act as a versatile leader who can solve complex audio and video challenges with practical technical skills.
• Produce high-quality audio & video programs for ReFrame Ministries. Including audio and video recording, production, and use of music and other effects for regular program production and special projects.
• Assist language ministry program producers and advancement staff in preparation of audio and video content.
• Record, mix, and edit audio and video programs for English, Spanish, Chinese, and Russian language ministries. Enhance sound quality and add sound effects.
• Serve as the primary problem solver for all studio technology, troubleshooting audio and video issues as they arise.
• Serve as technical producer for all productions and director as needed, ensuring high-quality production outputs.
• Ensure that studio equipment is well-maintained to deliver the highest quality recordings.
• Stay well-informed on industry changes, recommending new equipment and software purchases, as necessary.
• Collaborate with producers to create content for social media.
• Responsible for posting, distribution, and duplication of all ReFrame programs.
• Serve as supplemental voice talent for programming, bumpers, and tags.
• Manage contractor relationships and suggest budget allocations for the English Director’s final approval.
• Manage scheduling and production in ReFrame’s studio.
• Collaborate with the English Director to manage resourcing and inventory of audio and video production equipment.
• Performs other duties as assigned.

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