Pharmacist

• Inputs patient data and prescription information into pharmacy information management system
• Assists the Pharmacist in filling prescription orders, as permitted by the State Boards of Pharmacy
• Prepares medications for dispensing, packaging and shipment.
• Enters medical supply orders in pharmacy system
• Maintains knowledge of and abides by applicable pharmacy laws and regulations
• Takes inventory, places orders, checks in drugs and supplies, stocks shelves and removes out-of-date items from the inventory
• Communicates with all customers (patients, clinics, care-givers, physicians) in a pleasant and professional manner

Hospital Pharmacy Technician, PRN

• Commit to the course schedule during the 15-month training program
• Assume responsibility to meet competencies and learning milestones outlined in the program
• Report to the program’s designated training partner for theoretical instruction
• Designate time for crucial job training in the designated department during clinical rotations
• Complete face-to-face clinical theory instructions, simulations labs, and virtual learning platform
• Adapt behavior to specific patient populations
• Perform other related duties as assigned.
• Remain knowledgeable of laws, regulations, and accreditation standards pertaining to the assigned area of responsibility.

Apprentice Pharmacy Technician

• Acts as a liaison between Finance, Analytics, IT and Pharmacy
• Focus on understanding data content and the business logic behind all data transformation for reporting
• Develop expertise in the data and systems leveraged internally and externally for the Pharmacy Department
• Gather requirements, perform analysis, support the development and testing of processes
• Understand and document the applications, data and associated technologies for the Pharmacy Department

Senior Pharmacy Performance Specialist

• Assist the pharmacist with daily tasks
• Assist with preparation and distribution of comprehensive medication reviews (CMRs) and other medication interventions
• Compare medication lists and accurately reconcile medications
• Send out pharmacy and medical provider communications via phone or fax
• Assist pharmacist with medication interventions
• Call pharmacies to verify prescription information and readiness to ensure member access and adherence
• Assist with member access to medications consistent with specific medication and prescription benefits
• Work collaboratively with Monogram Health care managers to assist with improving access and outcomes to medications.
• Maintain pharmacy technician certification
• Other administrative tasks to drive health outcomes

Pharmacy Technician

• Review medication lists to eliminate barriers to therapy
• Contact pharmacies for medication refills
• Document care and communicate with providers
• Facilitate access to medications for financially challenged members

Clinical Pharmacy Technician

• Monitor FDA-approvals, drug manufacturer pipelines, and assess drug utilization reports
• Develop and execute the organization's drug formulary
• Develop pharmacy utilization management policies
• Maintain compliance with federal, state, and other mandates
• Write drug monographs for committee review
• Develop and implement management programs including prior authorization, dose and duration edits, quantity limits, step-care edits, and others
• Provide guidance to more junior team members
• Participate in evaluating, implementing, and monitoring pharmacy benefit-focused federal and state legislation
• Develop, execute, and monitor pharmacy-specific strategic initiatives
• Present recommendations to leadership

Senior Pharmacist – Strategy

• Demonstrates comprehensive knowledge of current pharmacotherapeutic principles, medical terminology, pathologies, disease state and population management, age appropriate therapy, and other information as related to medical and/or pharmaceutical care management.
• Work with Sentara Health Plan (SHP) members to close medication-related gaps in care
• Work on the referrals from the team
• Counseling members on their medication therapy

Clinical Pharmacist – Medicare STARS

• Prepares, dispenses and verifies medications ordered for an assigned group of patients
• Assesses, evaluates and monitors patient drug therapy
• Provides drug information, patient education, and other clinical pharmacy services
• Evaluates all physician orders based on a clinical assessment of the patient
• Manages drug therapy to optimize patient outcomes

Inpatient Pharmacist

Hospital Pharmacy Technician

• Optimize patient outcomes through telephonic interventions
• Focus on the tactical execution of medication management services, including polypharmacy, adherence, and pharmacotherapy optimization
• Counsel patients via telephonic outreach on medication adherence, address any medication related problems such as adherence barriers, polypharmacy, or high risk medication use, and make appropriate evidence-based recommendations to patients and Practice Care Teams
• Perform focused clinical chart reviews as needed to inform patient interventions
• Obtain and document patient commitment to medication adherence and address barriers in real time
• Escalate complex clinical cases to prescribers or interdisciplinary teams as appropriate
• Meet and sustain performance goals (e.g., STARs, HEDIS)
• Collaborate with Physicians, clinical and administrative staff to optimize the Medication Management workflow and patient experience
• Proactively identify gaps in medication management through patient interactions and translate patient insights into targeted recommendations that drive improvements in practice operations and clinical workflows
• Participate in the design, implementation, and evaluation of pilot programs or process changes (“test and learn”) within the outreach model
• Serve as a clinical subject matter expert, leveraging clinical pharmacy expertise to support organizational objectives and adapt to evolving healthcare needs
• Develop and maintain standardized resources, educational tools, and clinical protocols to support improved medication outcomes and performance on quality measures (e.g., STARS, HEDIS) for practices, clinicians, and patients

Clinical Pharmacist, Pharmacy Outreach

• Operate within pharmacist-led clinical programs focused on chronic disease, quality improvement, and medication optimization.
• Activate on provided lists of eligible patients by outreaching, enrolling, and engaging patients. Maintain engagement through education, outreach, and follow-up.
• Conduct Medication Reconciliation, Medication Therapy Management (MTM), and Comprehensive Medication Reviews (CMR).
• Provide telephonic patient education on medication use, adherence, self-management, and escalation of care.
• Provide specific actionable medication recommendations and collaborate with providers, using technology and direct communication, to support practice adoption and medication management.
• Support other clinical programs to provide periodic consultation on pharmacy related issues affecting patients
• Drive medication adherence to address quality gaps
• Collaborating with the IDT—which includes primary care physicians, health coaches, and nursing staff—to develop patient-specific clinical action plans, reconcile medications, and make necessary adjustments to medications.
• Accelerate adoption of clinical insights by providers by driving uptake of actionable drug-related recommendations.
• Provide clinical feedback to enhance decision support logic, usability, and impact.
• Collaborate with Regional Medical Officers, Market Medical Directors, Practice Transformation Managers, care teams, and practices.
• Support consistent clinical standards, workflows, and messaging across markets.
• Support ideation and development of initiatives related to specialty medications, high-cost drugs, and pharmacy optimization programs.
• Partner with pharmacy and medical leadership on drug strategy aligned with value-based care goals.
• Document all clinical activity accurately and in accordance with state and federal regulations and HIPAA requirements, using provided platforms and technologies
• Serve as a pharmacy information resource for providers and internal clinical teams.
• Remain current on clinical guidelines, quality measures, and pharmacy best practices.

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