People Operations

• Serve as an advisor and hands-on partner to leadership teams, aligning people strategies with business objectives.
• Shape the employee lifecycle, including performance management and leadership coaching.
• Provide real-time problem-solving for management challenges.
• Support managers in identifying performance gaps and executing the Performance Review cycle.
• Partner in designing leadership development programs and managing external training vendors.
• Lead Employee Experience Surveys, translate data into reports and actionable strategies.
• Drive action planning process for Employee Experience Survey feedback.
• Serve as the primary mediator for interpersonal conflicts and lead workplace investigations.
• Maintain and interpret company policies, providing guidance on ER cases.

Senior People Business Partner

• Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
• Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective
• Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Maintains Free People’s visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what’s new and what’s reship
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Stylist

• Partner with senior technology leaders to assess organizational health, analyze trends in performance, attrition, and engagement
• Own and drive complex, cross-functional people initiatives — including talent assessment, succession planning, retention, compensation planning, and leadership development
• Advise and coach engineering and tech managers and employees on performance management, career development, and organizational effectiveness
• Design and facilitate development programs for people managers and individual contributors in technical roles
• Identify opportunities to improve how people work — including where AI and emerging tools can increase efficiency
• Leverage data and analytics to understand workforce trends, measure program effectiveness, and inform senior technology leader decisions
• Ensure a seamless employee experience across HR programs and processes

People Success Director

• Lead and drive sales by taking an Omni channel approach to the retail experience
• Deliver an environment that is engaging and inspiring to the customer while shaping a strong store culture
• Acts as a brand representative reflective of the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer
• Advocates for technology usage and trains the team to transact in the moment to deliver a seamless Omni-channel retail experience; ensures merchandising and display presentations create a compelling atmosphere
• Cultivates an environment of genuine customer connection and encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic way
• Continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths; facilitates thoughtful onboarding for all new hires to drive a strong brand, customer and store connection
• Participates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment; exhibits strong decision-making and multi-tasking capabilities
• Prioritizes employee development to ensure team expertise on product fit and styling to inform and inspire the customer; provides employees with timely and specific feedback to create a culture of action and accountability
• Oversees and contributes to upholding daily operating procedures; responsible for staff scheduling and payroll management
• Collaborates with key partners to lead timely and effective execution of visual priorities for the store; interprets Home Office visual direction to impact store’s structure, display, merchandising, and outfitting
• Utilizes company tools to analyze business opportunities within product placement, outfitting, and stock levels; takes initiative to network with local community to have a pulse on fitness and wellness trends for event ideas to drive community connection and sales
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
• Leads with an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
• Fosters a culture of communication and teamwork to ensure a balance between customer service, operational tasks, and visual needs; stays current and responds to interoffice communication while ensuring important company information reaches all levels of the team
• Embraces a culture of development by protecting time with direct reports; proactive in setting goals and delivering feedback for team's personal growth
• Provides store and departmental insight related to the customer experience and communicates feedback to District Manager and Home Office partners; participates within company and district forums through sharing store specific scenarios and ideas

Store Manager

• Be a trusted advisor and work closely with the senior leaders to translate near and long-term business objectives to a scalable people strategy
• Provide counsel on a range of topics including strategy, the roll out and execution of the full talent management lifecycle, organization design and compensation to a population of 300+ employees
• Coach and develop employees to strengthen leadership capabilities
• Stay well connected to the business, developing a deep understanding of their business & strategy and how it impacts other cross-functional teams
• Support the alignment of functions’ talent plans with required capabilities for the future to achieve Deckers strategic growth plans
• Develop effective change management plans with leaders to support through organizational growth and evolution
• Identify signals in the organization through formal and informal means, i.e. listening/regular connection, analysis of employee surveys & people data
• Identify needs before issues arise and/or gaps widen
• Utilize data to identify talent and culture opportunities and translate insights into action plans supporting the people strategy
• Assess organizational needs and partner with COEs to drive solutions through talent acquisition, L&D, change management, retention, DEI and career and leadership development, etc.
• Collaborate closely and share knowledge with PXBPs (HQ & regional) and COEs to ensure a clear and common understanding of broader business needs and interdependencies across client groups
• Identify areas of synergy and opportunities for scale, as well as areas of overlap or conflict
• Be a champion & advocate of global talent priorities and support the successful rollout of Deckers people practices & programs within client groups, including performance management, headcount prioritization/management, goal setting, compensation processes, workforce planning, etc.
• Partner with colleagues to deliver seamless PX experiences across the global business
• Share knowledge of high potential talent within client groups and make connections across teams
• Partner with PX colleagues to identify opportunities for talent movement and development across the business
• As an important member of the broader PX team, contribute to cross-functional initiatives beyond assigned client groups for broader impact and understanding

Senior Manager, People & Experience Business Partner – Enterprise Functions

• Help document, and improve People processes, policies, and workflows across Solen and its portfolio companies.
• Support onboarding, offboarding, employee changes, and HRIS data management across multiple entities and locations.
• Support benefits administration, including new hire enrollment, qualifying life events, open enrollment, and employee questions.
• Partner with brokers, carriers, vendors, and internal teams to resolve benefits issues.
• Support payroll operations across US, Canada, UK, Portugal, Brazil, and other locations as Solen grows.
• Partner with payroll providers and EOR partners to ensure accurate and timely payroll processing.
• Help maintain compliance with domestic and international employment, payroll, and benefits requirements.
• Assist with payroll reporting, reconciliations, and year-end processes.
• Prepare reports related to headcount, payroll, benefits, turnover, and other people metrics.
• Support acquisition integration efforts from a people operations perspective.

People Partner

• Serve as a trusted point of contact for employee relations matters, workplace concerns, and conflict resolution, applying sound judgment, empathy, and discretion.
• Conduct and support employee relations investigations, including concerns related to workplace conduct, harassment, discrimination, and policy violations; gather documentation, conduct interviews, summarize findings, and prepare recommendations.
• Coach managers through difficult conversations, performance concerns, and corrective action, ensuring consistent and fair application of policy.
• Maintain accurate, confidential employee relations documentation and partner with People & Culture leadership and legal counsel on complex or escalated matters.
• Identify patterns and root causes from employee relations activity and recommend policy, training, or process improvements.
• Manage the engagement survey lifecycle, including pulse surveys, annual engagement surveys, and stay and exit interviews, and translate findings into clear, prioritized action plans with leaders.
• Manage key employee lifecycle touchpoints, including onboarding, first-90-day check-ins, internal transitions, and offboarding, to ensure consistent and positive employee experience.
• Design and run recognition, milestone, and connection programs that reinforce our values and strengthen community across a distributed workforce.
• Serve as the People & Culture partner to Employee Resource Groups (ERGs), supporting group leaders with structure, programming, budget guidance, and connection to broader organizational initiatives.
• Build and deliver manager enablement content and facilitate workshops, listening sessions, and team-effectiveness conversations that strengthen leadership capability and collaboration across teams.

People & Culture Business Partner

• Acts as a brand ambassador and reflects the company values
• Creates selling initiatives that enhance the customer experience
• Delivers a seamless, omni-channel shopping experience
• Acts as an elevated team member, exercising decision-making and multitasking capabilities
• Participates in managing the store environment and customer experience
• Takes initiative in teaching and sharing product knowledge
• Collaborates with key partners to effectively execute shipment processing
• Adheres to store’s safety standards and policy

People Operations jobs in Utah

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