Patient Access Specialist

• Perform admitting duties for patients admitted for hospital services
• Assign accurate medical record numbers (MRNs)
• Complete medical necessity and compliance checks
• Provide patient instructions and collect insurance information
• Receive and process physician orders
• Use an overlay tool while providing customer service
• Operate the telephone switchboard for incoming, outgoing, and inter-office calls
• Meet assigned point-of-service goals
• Use quality auditing and reporting systems to ensure accounts are corrected
• Conduct account audits and provide statistical data to Patient Access leadership
• Pre-register patient accounts before visits, including inbound and outbound calls
• Obtain demographic, insurance, and other patient information, including financial liabilities
• Collect point-of-service collections and past-due balances, including payment-plan options
• Explain consent and patient education forms, obtain signatures, and document witnesses
• Review insurance eligibility responses and select applicable insurance plan codes
• Enter benefit data to support point-of-service collections and billing processes
• Screen Medicare medical necessity using ABN software and distribute ABNs as appropriate
• Distribute and document designated forms and pamphlets

Part-time onsite patient access specialist supporting hospital admissions for Ensemble’s healthcare revenue-cycle services

Patient Access Associate Specialist

Part-time onsite Patient Access Associate Specialist admitting hospital patients and managing registration, insurance verification, forms, and collections.
Supporting Ensemble’s technology-enabled healthcare revenue-cycle services.

• Perform admitting and patient access duties for patients receiving services
• Assign accurate medical record numbers and complete medical necessity and compliance checks
• Provide patient instructions and collect insurance and demographic information
• Receive and process physician orders using an overlay tool
• Operate the telephone switchboard and relay calls
• Use quality auditing and reporting systems to correct accounts
• Develop training materials and programs for new hires
• Provide continuing education to associates across revenue cycle areas
• Develop staff schedules for the patient access department
• Provide on-call, after-hours support and cover unscheduled staffing needs
• Collect point-of-service payments, past-due balances, and offer payment plan options
• Conduct account audits and provide statistical data to Patient Access Leadership
• Explain consent, Medicare, observation, and other patient forms; obtain required signatures
• Review insurance eligibility, select plan codes, and enter benefit data to support collections and billing
• Pre-register patient accounts and make inbound and outbound calls to obtain patient information
• Screen Medicare medical necessity using ABN software and distribute and document required forms
• Provide compassionate customer service while meeting regulatory, policy, audit, and point-of-service goals

Senior Patient Access Specialist supporting hospital revenue cycle operations in Greenville

Senior Patient Access Specialist

Senior Patient Access Specialist supporting hospital revenue cycle operations for Ensemble Health Partners in Greenville. Handling admissions, insurance verification, patient forms, collections, audits, training, and scheduling.

• Responsible for performing admitting duties for all patients admitted for services at the hospital.
• Assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions.
• Collecting insurance information, receiving, and processing physician orders.
• Utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
• Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards.

Entry level Patient Access Specialist at Ensemble providing admitting duties.

Entry level Patient Access Specialist at Ensemble providing admitting duties for patients in hospitals. Ensuring compliance, quality service, and effective admissions while monitoring patient information.

• Responsible for performing admitting duties for all patients admitted for services at the hospital.
• Assign accurate MRNs, complete medical necessity / compliance checks, provide proper patient instructions, and collect insurance information.
• Operate the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
• Be accountable for point of service goals as assigned and ensure quality auditing and reporting systems are utilized.
• Conduct audits of accounts and assure that all forms are completed accurately and timely to meet audit standards.
• Pre-register patient accounts prior to patient visits through inbound and outbound calling to obtain necessary information.

Patient Access Associate Specialist performing admitting duties in a healthcare setting

Patient Access Associate Specialist performing admitting duties for patients in a healthcare setting. Responsible for patient registration, insurance verification, and excellent customer service in Greenville, SC.

• Receives and interviews patients to collect and verify pertinent demographic and financial data
• Verifies insurance and initiates pre-authorization process when required
• Collects required payments or makes necessary financial arrangements
• Performs all assigned duties in a courteous and professional manner
• Interviews patient or other source to secure information relative to financial status, demographic data and employment information
• Enters accurate information into computer database
• Verifies insurance coverage/benefits utilizing online eligibility or by telephone inquiry to the employer and/or third party payor
• Obtains necessary signatures and other information on appropriate forms and documents as required
• Receives payments and issues receipts, actively working toward collection goals
• Prepares and distributes appropriate reports, documents, and patient identification items as required
• Communicates to patients their estimated financial responsibility.

Patient Access Specialist verifying patient information for Prisma Health

Patient Access Specialist at Prisma Health collecting and verifying demographic and financial data. Ensuring insurance coverage and coordinating payments while providing courteous service.

Patient Access Specialist jobs in South Carolina

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Patient Access Associate Specialist

Senior Patient Access Specialist

Patient Access Specialist

Patient Access Associate Specialist

Patient Access Specialist