Patient Access Specialist

Prisma Health

Patient Access Specialist at Prisma Health collecting and verifying demographic and financial data. Ensuring insurance coverage and coordinating payments while providing courteous service.

Posted 7/1/2026full-timeRemote • South Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Receives and interviews patients to collect and verify pertinent demographic and financial data
Verifies insurance and initiates pre-authorization process when required
Collects required payments or makes necessary financial arrangements
Performs all assigned duties in a courteous and professional manner
Interviews patient or other source to secure information relative to financial status, demographic data and employment information
Enters accurate information into computer database
Verifies insurance coverage/benefits utilizing online eligibility or by telephone inquiry to the employer and/or third party payor
Obtains necessary signatures and other information on appropriate forms and documents as required
Receives payments and issues receipts, actively working toward collection goals
Prepares and distributes appropriate reports, documents, and patient identification items as required
Communicates to patients their estimated financial responsibility.

Requirements

What you’ll need

High School Diploma or equivalent or post high school education
2 years- Admissions, Billing, Collections, Insurance and/or Customer Service
Basic computer skills
Knowledge of office equipment (fax/copier)
Word Processing
Spreadsheets
Database
Data Entry
Mathematical Skills
Registration and scheduling experience- Preferred
Familiarity with medical terminology- Preferred

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data EntryMathematical SkillsWord ProcessingSpreadsheetsDatabase Management

Soft Skills

Professional CommunicationCourteous Interaction

Certifications

High School Diploma or Equivalent