Patient Access Associate Specialist

Ensemble Health Partners

Patient Access Associate Specialist performing admitting duties for patients in a healthcare setting. Responsible for patient registration, insurance verification, and excellent customer service in Greenville, SC.

Posted 7/1/2026full-timeGreenville • South Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient admission processes, including accurate MRN assignment, compliance checks, and effective communication with patients. Capable of conducting audits and utilizing reporting systems to ensure quality and efficiency in patient services.

Highest-signal resume keywords

Patient Admission ProcessesMedical Necessity ChecksCustomer Service ExperienceAuditing and ReportingInsurance Information Collection

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

MRN AssignmentCompliance ChecksPatient InstructionsAuditingData Entry

Soft Skills

InquisitiveOpenness to InnovationCommunicationProblem-Solving

Tools & Technologies

Telephone Switchboard

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Patient ServicesHealthcare ComplianceQuality Auditing

About the role

Key responsibilities & impact

Responsible for performing admitting duties for all patients admitted for services at the hospital.
Assign accurate MRNs, complete medical necessity / compliance checks, provide proper patient instructions, and collect insurance information.
Operate the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
Be accountable for point of service goals as assigned and ensure quality auditing and reporting systems are utilized.
Conduct audits of accounts and assure that all forms are completed accurately and timely to meet audit standards.
Pre-register patient accounts prior to patient visits through inbound and outbound calling to obtain necessary information.

Requirements

What you’ll need

1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
High School Diploma/GED

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement