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Patient Access Specialist
Ensemble Health PartnersEntry level Patient Access Specialist at Ensemble providing admitting duties for patients in hospitals. Ensuring compliance, quality service, and effective admissions while monitoring patient information.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient admission processes, including accurate MRN assignment, compliance checks, and insurance information collection. Strong focus on customer service excellence and the ability to innovate processes for improved patient experiences.
Highest-signal resume keywords
Customer Service ExperienceMedical Necessity CompliancePatient Admission ProcessesCRCR CertificationProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
MRN AssignmentMedical Necessity ChecksInsurance Information CollectionAudit ConductingPhysician Order Processing
Soft Skills
Inquisitive NatureOpenness to InnovationExcellent Customer Service
Tools & Technologies
Overlay Tool
Certifications & Qualifications
CRCR
Industry Keywords
Patient AdmissionCompliance StandardsAudit Standards
About the role
Key responsibilities & impact- Responsible for performing admitting duties for all patients admitted for services at the hospital.
- Assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions.
- Collecting insurance information, receiving, and processing physician orders.
- Utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
- Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards.
Requirements
What you’ll need- 1+ years of customer service experience
- Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
- High School Diploma/GED
- CRCR Required within 9 months of hire (Company Paid)
Benefits
Comp & perks- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement