Inside Sales

• Quote multiple lines of insurance for multiple carriers nationwide
• Handle inbound calls and follow up to close sales
• Deliver a high-quality, consultative customer experience
• Identify customer needs and provide coverage recommendations
• Achieve individual sales performance goals
• Stay current on carrier guidelines, systems, and product offerings

Insurance Inside Sales Professional

• Re-engage existing clients within assigned book
• Convert marketing-generated reactivation leads
• Drive repeat consignments through daily outreach
• Maintain consistent outbound cadence via phone/text/email
• Review contracts and set pricing expectations confidently
• Deliver a reliable, white-glove remote client experience
• Maintain CRM accuracy and clear next steps
• Generate referrals from satisfied repeat consignors

Inside Sales Account Manager

• Drive New Business Growth: Proactively identify and qualify new business opportunities by conducting targeted research and engaging prospects that fit Pentair's ideal customer profile with a specific focus on the unique needs and purchasing motivations of servicers.
• Re-engage and Reacquire Accounts: Identify and execute strategies to re-engage lost or dissatisfied accounts and prevent churn, acting as a trusted advisor who navigates challenging conversations to reinforce Pentair's commitment and value.
• Research and Identify Leads: Partner with marketing and product training teams to conduct market research, analyze industry trends, and leverage data to uncover high-potential leads and emerging opportunities.
• Develop Foundational Relationships: Initiate and cultivate initial trust and rapport with potential clients through personalized, multi-channel outreach (e.g., cold calls, targeted emails, social media engagement), demonstrating a deep understanding of their business challenges and objectives, especially for servicers who may be motivated by immediate benefits and specific programs.
• Qualify and Advance Opportunities: Guide early-stage conversations to uncover prospect needs and determine if they are qualified sales leads, ensuring that high-probability leads are prepared for the next stage of engagement, providing crucial feedback to Marketing on lead quality.
• Collaborate for Success: Act as a key liaison between Marketing and Sales teams, providing valuable market feedback on lead quality and prospect insights to help refine go-to-market strategy and messaging.
• Maintain CRM Excellence: Track all prospecting activities, lead statuses, and prospect interactions in Salesforce to ensure data integrity and provide clear visibility into pipeline performance, addressing current data integrity issues.

Bilingual Inside Sales BDR

• Focus on coaching and upleveling our Vendor Partners revenue growth
• Work closely with our Vendor Leads to provide sales trainings, call calibration feedback, and various sales tools
• Report to the Inside Sales Manager on the Inside Account Development team
• Be involved in creating and revamping sales training materials, scripts, email templates
• Listen to a high volume of Vendor calls to provide feedback and uncover growth opportunities for reps

Inside Sales Team Lead – Vendor

• Cultivate strong relationships with customers
• Find new opportunities and grow territory
• Collaborate with internal teams for customer service
• Manage sales funnel and territory effectively

Inside Sales Account Manager I

• Lead and manage a team of Business Inside Sales associates to meet and exceed sales goals, revenue targets, and customer experience expectations.
• Coach associates on sales skills, customer discovery, product positioning, objection handling, and closing techniques.
• Drive performance through daily activity management, call reviews, one on ones, team meetings, and consistent follow up.
• Monitor key performance metrics, including incremental MRC, closed won revenue, add on sales, close rate, call activity, and overall goal attainment.
• Create weekly action plans and provide timely updates on team progress, performance trends, risks, and opportunities.
• Partner with leadership and cross functional teams to remove obstacles, improve processes, and support business growth.
• Reinforce expectations around Salesforce usage, opportunity management, notes, follow up activity, and accurate reporting.
• Support the growth of ancillary products, including Tech Assist, Safe Guard, static IPs, eero, UCaaS, and other business solutions.
• Help create a positive and accountable sales culture where associates are motivated, supported, and focused on winning.
• Ensure the team is providing business customers with the right solutions based on their needs while delivering a strong customer experience.
• Identify performance gaps and take timely action through coaching, documentation, and partnership with leadership when needed.
• Stay engaged with market trends, promotions, product updates, and competitive activity to help the team sell effectively.

Business Inside Sales Manager

• Follow-up with dealers on all eligible applications after approval.
• Negotiate with dealerships to win as many deals as possible with best possible terms for FHF (maximize FHF’s “win-rate” for approved applications).
• Assist the dealer as single point of contact for all communication with internal FHF teams.
• Monitor dealer behavior to pick up red flags for dealer risk.
• Travel required to dealerships based on assigned market needs.
• Support Outside Sales team with specific dealer-related initiatives to increase volume.
• Support Servicing and Collections team to handle dealer complaints or other conflicts.
• Manage the list of open applications to ensure timely follow-ups with dealers.
• Overall, manage all aspects of dealer communication across various internal FHF stakeholders to ensure a seamless experience for dealers.

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