Inside Sales Account Manager

The RealReal

Resale Advisor, Repeat Business maintaining client relationships and driving consignment activity. Focused on re-engaging clients and delivering a high-touch remote experience in luxury goods.

Posted 7/14/2026full-timeRemote • Arizona, California, Colorado, Nevada, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $24 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client engagement and relationship-building skills, with a focus on delivering exceptional service and maintaining CRM accuracy. Proficient in utilizing software tools to drive sales and manage client interactions effectively.

Highest-signal resume keywords

Client Relationship ManagementSalesForce ProficiencyLuxury Goods Sales ExperienceVerbal And Written CommunicationAttention To Detail

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Self-MotivationAdaptabilitySolutions-Focused MentalityOrganizational SkillsRapport Building

Tools & Technologies

G-SuiteEmailSalesForceCRM

Industry Keywords

Luxury GoodsClient ExperienceOutbound CadenceReactivation LeadsConsignments

About the role

Key responsibilities & impact

Re-engage existing clients within assigned book
Convert marketing-generated reactivation leads
Drive repeat consignments through daily outreach
Maintain consistent outbound cadence via phone/text/email
Review contracts and set pricing expectations confidently
Deliver a reliable, white-glove remote client experience
Maintain CRM accuracy and clear next steps
Generate referrals from satisfied repeat consignors

Requirements

What you’ll need

Ability to quickly build rapport and establish trust and credibility with clients
Proficiency and comfortability using software such as G-Suite, Email, SalesForce, CRM
Ability to commit to full-time hours (40 hours per week)
Self-motivation and drive to achieve results
Excellent verbal and written communication skills
Exceptional attention to detail and organization skills
A solutions-focused mentality with a growth mindset
Adaptability and openness to change
Professional appearance and demeanor
Previous experience selling luxury goods and/or services (preferred)

Benefits

Comp & perks

Base pay plus uncapped commission
Annual Elite Club Trip for top performers
Monthly sales competitions (i.e. cash | prizes | site credit)
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)