Implementation Specialist

• Act as a central link between Sales, Engineering and Project Management.
• Coordinate customer-specific technical requirements throughout the different phases of a project.
• Ensure that requests are clearly defined, assessed and assigned to appropriate technical experts.
• Review customer-specific technical requirements regarding completeness, feasibility, cost and implementation timeline.
• Coordinate Project Specific Requests and Engineering Change Requests across Sales, Engineering and Project Management.
• Assess which technical disciplines need to be involved, for example mechanical, electrical, network or system engineering.
• Assign requests to the relevant technical experts and ensure that responsibilities and priorities are clearly defined.
• Track open topics, initiate expert discussions and follow up on outstanding information and decisions.
• Ensure that customer commitments made during the sales phase are accurately transferred into engineering and project execution.
• Maintain and update technical requests in the relevant PLM and ticketing systems.
• Lead regular coordination meetings with global Sales Engineering stakeholders.
• Prepare reports and analyses on request status, response times, workload and process performance.
• Identify opportunities to improve cross-functional collaboration, transparency and processing times.

Project Engineer – Customer Requirements, Engineering Coordination

• End-to-end management of rollouts
• Development of the rollout plan
• Coordination of interdisciplinary teams
• Ensuring customer training and providing post–go-live support

Implementation Manager – Hospital

• Responsible for complex customer rollouts and strategically important implementation projects
• Act as the central interface between hospital customers and internal Recare teams
• Manage complex end-to-end rollouts in hospitals
• Guide customers through change processes and prepare enablement and training programs
• Continuously improve implementation methodology

Senior Implementation Manager, Hospital

• 75% client-facing — You are the autonomous point of contact for your clients, usually at executive level.
• You prepare workshops, lead them, document outcomes, run weekly client calls, present progress in demos and identify new AI use cases together with clients.
• 15% hands-on building — Once a use case is clear, you build prototypes yourself: Claude Skills, n8n workflows, prompts, small demos.
• You don’t need to write production-grade code, but you understand JSON, can read logs and can put together something presentable with modern AI tools in a day.
• 10% scoping & follow-up projects — You spot additional automation potential for your clients, estimate effort realistically and scope follow-up work cleanly.
• Good delivery often generates the next projects by itself.
• Manage multiple client projects in parallel: schedule meetings, clarify scopes, track status.
• Prepare, facilitate and document workshops: from discovery to deep use-case drilling.
• Independently run weekly client calls, including demos and collecting feedback.
• Capture requirements clearly and translate them for the engineering team.
• Build Claude Skills, n8n workflows and prototypes yourself.
• Identify new automation opportunities and translate them into business cases.
• In the first 4–6 weeks you accompany ongoing client projects, gradually take over individual workshops and calls, and learn the platform and methodology.
• After 6–8 weeks you will manage your first 2–3 projects independently.
• After three months you will own a substantial part of our implementation pipeline.

Senior AI Implementation Consultant

• Manages professional Customer Engineers in TSMC global account, Germany
• Adapts business unit, department, site or sub-function plans and priorities to address resource and operational challenges
• Provides technical guidance to employees, colleagues and/or customers
• Develops and maintains customer relationship with all relevant individuals in his/her district
• Responsible for salary planning, career planning, corrective actions where necessary

Site Manager, Customer Engineer – ESMC Long-Term Assignment

• Manages professional Customer Engineers in TSMC global account in Dresden, Germany
• Adapts business unit, department, site or sub-function plans and priorities to address resource and operational challenges
• Provides technical guidance to employees, colleagues and/or customers
• Directs and is responsible for ESMC Germany business issues across account site including customer satisfaction, P&L, budget management
• Anticipates future customer needs and directs the delivery of customer service commitments and development of and the implementation of solutions to customer's high value problems
• Is the primary interface to the site account on all operational and service commitments
• Owns the overall site responsibility for customer satisfaction
• Interfaces with internal and external customers on business and operational issues involving the company's service commitments
• Ensures that the site maintains a workforce with the requisite skills and capabilities to meet current and future customer service requirements
• Is responsible for individual and employee development and employee satisfaction
• Works with senior business group management team to ensure that such programs, strategies, and processes address high value problems for the Business Unit and are aligned with the organization’s direction
• Defines performance metrics and reports on the site's progress against business unit and account specific goals

Site Director, Customer Engineer – ESMC

• Integrated into the Application Services department and under the supervision of a Cluster Lead.
• Overall responsibility of an SAP Payroll Implementation Consultant is to support our outsourced clients.
• Customer facing - take requirements from customer.
• Lead the Payroll project implementation through the different phases of the project.
• Provide application support and implementation consultancy through advice, guidance, and appropriate technical activities.
• Generate easy-to-maintain error free implementations and customizing respecting Strada best practices.
• Operate required system tests using either provided or self-generated test data, to ensure the applications/developments meet the agreed specifications.
• Provide documentation (both technical and functional) on work packages implemented.
• Manage personal daily priorities and support to project priorities - ensure deadlines are met.
• Regularly report on status and progress to the Team/Project Manager.
• Maintain internal and external contact and communication channels at an appropriate level.
• Communicate status, resolution, and root cause of assigned issues.
• Understand the general flows in HR and the SAP HR architecture.
• Respect project timelines and ensure the proper delivery of assigned work package implementations.

SAP HCM Implementation Consultant

• Lead product implementation at our acquired freight forwarders across Europe and Asia.
• Sit with operators onsite every week, find the moments where Voyfai gets in the way, and fix it onsite.
• Scope bigger work for engineering when it cannot be fixed onsite.
• Drive the design of new MVPs with portfolio companies and engineering.
• Lead integrations with each new acquisition's existing systems.
• Build operator trust in our AI features.
• Push usage.

Product Implementation Lead – Adoption, Freight Operations

• Responsible for the successful deployment of the solution at the customer’s site
• Coordinate the entire implementation — from hardware installation, configuration and testing to commissioning
• Analyze customer requirements and implement them in the system
• Serve as the primary point of contact for the customer throughout the project
• Work closely with Sales, Product, Operations and Marketing

Implementation Manager

• Development of HLD/LLD to win Customer Projects
• Development and Testing of the Services at each of the Platform and Services
• Post sales Support Function to help Customer Success
• Technical consulting for SD WAN solution customers

Implementation Specialist jobs in Germany

See all jobs on JobTailor