IT Support

• Develops and executes audit programs focused on cybersecurity risks, IT controls, and technology processes
• Prepares clear, executive-ready reports that highlight cybersecurity risks and provide applicable recommendations
• Collaborates with IT, cybersecurity, risk, and business stakeholders to validate findings, support remediation, and monitor progress
• Manages and develops a team of IT auditors, providing direction, coaching, and performance oversight
• Determines audit approach, resource allocation, and timelines
• Promotes continuous improvement in audit practices while maintaining regular communication with senior leadership and cross-functional teams.

Internal Audit Manager – Technology

• Diligently implement our business development and pursuit process on high-profile and complex strategic opportunities for the BOU, sector, or Region.
• Collaborate with Growth Leaders, Sectors Leaders, Account Managers, Project Managers, Strategic Pursuits team in developing distinctive value propositions and win themes that clearly differentiate Stantec.
• Collaborate with teaming partners and subconsultants to develop qualifications that will position Stantec’s team for success.
• Lead pursuit team in key pre-RFP qualifying activities, such as client, competitor, and market research; identifying and tracking top client capital plans.
• Actively work with pursuit team to develop and implement pursuit-specific capture plans such as documenting due diligence in project brief, developing win plan, conducting SWOT analysis, preparing an executive summary, conducting preliminary go/no go and strategy review, and identifying the execution team.
• Plan, organize, and direct all elements of the proposal including analyzing the client request, developing a response plan, initiating follow-up go/no go, facilitating strategy review, conducting kick-off meeting, managing and contributing to response sections, lead in-progress reviews, prepare red team review package, incorporate red team input, schedule pricing reviews, and ensure on-time response delivery.
• Lead and organize interview preparation (in-person or virtual) to deliver winning presentations and effectively communicate our proposal story.
• Create and modify existing materials and write content to effectively communicate services, capabilities and market-specific messages.
• Early involvement in the client pursuit process to develop an overall action plan that includes due diligence, profiles of decision-makers and influencers, competitor analysis, project-specific win plan (client issues, features, benefits, and proof statements), strategic teaming plan, and spearhead the preliminary go/no go and strategy review.
• Leverage Stantec’s company wide network to identify and showcase unique capabilities and resources, collaborating with the pursuit team to develop innovative solutions that address client challenges and create a distinctive competitive advantage.
• Support account managers and sector leaders in developing pursuit-specific client engagement strategies and messaging.
• Ensure pursuit strategies and materials align with corporate brand standards, messaging, and positioning.
• Partner with marketing, communications, and public relations teams to support thought leadership, award submissions, and high-visibility marketing initiatives tied to strategic pursuits.
• Leverage firmwide networks to identify expertise, innovations, and differentiators that strengthen pursuit narratives.
• Display creativity in applying graphics (such as photos, graphs, charts, etc.) to improve communication in written documents and provide direction to the graphic design team as needed.
• Ensure all pursuit documents comply with our corporate branding guidelines and client confidentiality requirements.
• Track and evaluate pursuit performance, including win/loss outcomes, trends, and lessons learned.
• Lead or support post-pursuit debriefs and apply insights to improve future pursuit strategies and outcomes.
• Work with pursuit team to regularly monitor pursuit spending and report and address any significant variances.
• Share promotional materials, information, knowledge, and best practices with other Pursuits and Marketing team members.

Pursuit Manager, Federal

• Create and maintain project roadmaps for new services and architecture improvements.
• Provide thought leadership for the program, including overall vision, roadmap, execution plan, stakeholder engagement, engineering, and DevSecOps support for the program and scrum teams.
• Serve as subject matter expert for Oracle EBS and extending it with custom development.
• Direct the solutioning and integration of new services into a multitenant enclave.
• Support the onboarding of new customer programs and ensure seamless integration.
• Collaborate with multiple customers to deliver common services usable by all.
• Design and implement multitenant solutions to maximize efficiency and scalability.
• Coordinate across multiple scrum teams and technical skill sets to develop holistic, robust, secure, and scalable solutions.
• Develop and maintain architecture roadmaps, including enterprise, operations, development, interface, and security architectures.
• Oversee data migration activities and ensure secure, compliant transitions.
• Champion DevSecOps best practices across all architecture and engineering efforts.

Enterprise Architect

• Serve as the primary technical driver for delivering high quality Digital Experience and Digital Marketing solutions for Adobe's Global Enterprise customers
• Review and develop architectural plans
• Lead diverse delivery team
• Align with client goals

• Lead enterprise‑level ICAM architecture strategy, roadmaps, and technical governance for VA’s identity modernization initiatives.
• Serve as the primary ICAM architecture SME supporting Zero Trust principles, security strategy, and enterprise identity modernization.
• Design and oversee large‑scale ICAM implementations across identity governance, authentication, authorization, lifecycle management, and privileged access.
• Develop enterprise ICAM architecture frameworks aligned with FICAM, NIST, and federal cybersecurity requirements.
• Lead the design and implementation of Access Certifications, RBAC models, identity lifecycle workflows, and customer‑focused IAM solutions.
• Collaborate with federal partners, enterprise stakeholders, and organizations such as DOW to architect federated identity solutions for diverse user populations.

Enterprise Architect – ICAM

• Set the integration architecture that connects every system in the enterprise
• Define the blueprint that engineering teams build to and own the long-term health of the integration estate
• Partner with platform, security, and application teams to land integration standards

• Serve as a key connection between eye care professionals and our manufacturing labs
• Support the contact lens ordering process, including reorders and returns
• Monitor orders, resolve holds, and coordinate with manufacturing labs
• Communicate updates, changes, or delays with internal teams and partners
• Maintain accurate records of customer interactions and orders
• Partner with R&D and cross-functional teams to resolve technical challenges
• Capture customer feedback and contribute to ongoing product improvements
• Manage leads and customer data within the CRM system
• Support onboarding and account setup for new customers
• Stay current on industry trends, products, and technologies
• Deliver responsive support via phone, email, chat, and remote sessions
• Troubleshoot software, network, and system issues step-by-step
• Assist customers with installations, updates, and system setup
• Provide guidance on product functionality and complex technical inquiries

Operations Administrator – Technical Customer Support

• Train employees on software and applications (Microsoft Office, Adobe, Sophos, Rosepoint, etc.).
• Manage the helpdesk: log and resolve support issues, coordinate with third parties as needed.
• Maintain company assets: computers, laptops, tablets, printers, scanners, copiers.
• Follow checklists for onboarding, offboarding, installation, and configuration.
• Keep asset lists updated in helpdesk software.
• Manage Active Directory, Entra, and O365: create user accounts, passwords, groups.
• Maintain VOIP phone system: set up extensions, manage voicemail.
• Work with technology vendors for analysis and problem resolution.
• Participate in emergency on-call schedule.
• Must pass background checks required for port and vessel access.
• Perform other duties as assigned.

IT Specialist

• Conducting technical reviews of claim files and compliance check points to evaluate claim handling, documentation, coverage application, and adherence to company standards and regulatory requirements.
• Analyzing state-specific claims handling requirements and documenting their impact on Claims processes and operations.
• Identifying quality, technical, and compliance trends and translating findings into actionable insights for leadership and stakeholders.
• Executing monitoring and testing of claims compliance controls and recommending improvements where gaps are identified.
• Participating in calibration discussions to ensure consistent interpretation and application of claim handling standards and expectations.
• Contributing to the development and refinement of audit tools, reporting processes, and review standards.
• Collaborating with Training, Claims Leadership, and Automation teams to address identified trends and improve claims handling practices.
• Drafting and updating Standard Operating Procedures and processes based on audit findings, regulatory changes, and business needs.
• Acting as the go-to resource for peers by providing guidance on unique claims scenarios, offering coaching, and contributing to team training and knowledge sharing.
• Supporting the execution of claims compliance projects by coordinating tasks, monitoring progress and risks, and ensuring timely delivery of project milestones and regulatory requirements.
• Managing complex ad hoc audits and reviews from planning through execution, including the evaluation of results, presentation of recommendations, and implementation of changes to enhance Claims department practices.

Claims Compliance Audit Specialist

• Lead development and execution of enterprise architecture strategy aligned to business and digital transformation objectives.
• Establish target-state architecture models across infrastructure, networking, security, quality, and observability domains.
• Serve as a trusted advisor to senior executives, principals, and engineering teams.
• Drive enterprise-wide architecture governance, standards, reference architectures, and technology lifecycle management best practices.
• Facilitate architecture review boards (ARB), technology governance councils, and strategic planning forums.

Lead Enterprise Architect

• Manages the Firm’s collection processes/account maintenance at a regional level.
• Provide excellent and thoughtful client service to hundreds of Firm clients.
• Works closely with the Firm’s billing attorneys and professional staff to bring resolution to the Firm’s most sensitive and complicated collection issues.
• Is in direct contact with the Firm’s clients, including their highest level of management.
• Act as a resource to other Credit Managers.
• Other duties as may be assigned to fully meet the requirements of the position.

Credit Manager, Collections Specialist

• Design and build enterprise-grade integration solutions
• Own end-to-end integration strategy and delivery for complex Supply Chain and Manufacturing transformations
• Work directly with customers to set their AI integration roadmap
• Collaborate with cross-functional teams to deliver high-stakes integration projects

Senior Enterprise Architect, Supply Chain

• Lead a group of managers who drive the client credit and tax equity relationship
• Oversee the full credit process and the credit deal lifecycle
• Partner with originations, portfolio management, and asset management teams
• Ensure policy compliance, data accuracy, and timely execution
• Challenge end-to-end process efficiency and effectiveness
• Coach to sustain and elevate organizational performance
• Allocate and manage resources efficiently across the organization
• Mobilize organizational resources to meet client needs
• Break down barriers to create a more inclusive environment

Senior Credit Manager – Commercial Real Estate Banking

• Conduct structured audits of care documentation, service delivery practices, quality assurance visits, reassessments, and related quality indicators to evaluate adherence to standards and identify variation or risk
• Perform targeted audits related to client experience concerns, caregiver continuity disruptions, complaints, incident patterns, and escalation themes
• Review and validate integrity of key operational and clinical data, identifying documentation gaps, trends, and areas requiring follow-up
• Support development and refinement of audit tools, scoring frameworks, and monitoring methodologies aligned with enterprise quality priorities
• Participate in root cause analyses and trend reviews to identify systemic drivers of service issues and opportunities for prevention
• Oversee ongoing monitoring and analysis of Medallia feedback, Client Experience Alerts (CEAs), relevant WellSky tags, and other quality indicators to identify patterns, escalation risks, and opportunities for intervention
• Conduct routine audits and trend reviews of client experience signals, including dissatisfaction drivers, service recovery follow-through, and documentation associated with quality-related tags
• Partner with Operations and Quality leaders to ensure insights from Medallia, CEAs, and WellSky data are translated into corrective actions, coaching priorities, and systemic improvements
• Support development and maintenance of dashboards or scorecards tracking experience, integrity, and outcome indicators, escalating themes that may impact retention, safety, or service excellence
• Monitor consistency and integrity of quality-related tagging and documentation practices to improve reliability of reporting and downstream decision-making
• Analyze audit findings, experience data, and quality indicators to generate actionable recommendations that improve outcomes, safety, and retention
• Identify early signals associated with client dissatisfaction, service instability, or avoidable churn and escalate findings appropriately
• Collaborate with leaders to translate findings into improvement plans, process redesign, and risk reduction strategies
• Help strengthen feedback loops between audits, education, and field execution to promote continuous improvement
• Inform workforce development priorities by identifying recurring practice gaps or coaching opportunities emerging through audits
• Partner with training and quality leaders to support development of job aids, calibration tools, and learning interventions based on audit findings
• Contribute to a learning-oriented, non-punitive audit culture focused on reliability, excellence, and improvement
• Prepare routine and ad hoc reports summarizing audit trends, themes, risks, and improvement opportunities for leadership review
• Maintain dashboards and audit scorecards supporting quality monitoring and decision-making
• Contribute to development of predictive or proactive quality surveillance approaches, including use of technology-enabled monitoring tools
• Support special projects related to quality integrity, service reliability, and clinical excellence
• Other duties as assigned.

Quality Integrity and Audit Manager

• Own complex technical engagements
• Design scalable solutions using Salesforce's nonprofit product suite
• Serve as a thought leader
• Partner cross-functionally with Account Executives, Customer Success, Product, and Professional Services
• Mentor and develop junior architects and SEs
• Engage the nonprofit ecosystem

Principal Enterprise Architect

• Serve as the primary technical driver for closing strategic sales opportunities
• Assess current-state technology and business objectives
• Deliver future-state marketing architectures
• Manage digital engagement roadmaps
• Showcase 'Art of the Possible' experiences

• Lead, mentor, and develop the Helpdesk and Systems Administration teams, fostering a culture of accountability, collaboration, and continuous improvement.
• Establish clear roles, responsibilities, and performance expectations across both teams.
• Serve as the escalation point for complex technical issues and operational challenges.
• Drive professional development and training to ensure the team stays current with evolving technologies.
• Oversee the day ‑ to ‑ day operation of servers, networks, storage, identity systems, and endpoint environments.
• Ensure high availability, reliability, and performance of all infrastructure components.
• Manage patching, lifecycle management, monitoring, and capacity planning.
• Maintain strong documentation, configuration standards, and operational procedures.
• Ensure the Helpdesk delivers responsive, high-quality support to all employees.
• Implement and refine ticketing workflows, SLAs, and escalation processes.
• Identify recurring issues and drive root ‑ cause analysis to reduce support volume.
• Improve user experience through automation, self ‑ service, and proactive support strategies.
• Partner with security and compliance stakeholders to ensure infrastructure meets organizational and regulatory requirements.
• Oversee identity and access management, endpoint security, and vulnerability remediation.
• Support audit activities and maintain compliance documentation.
• Lead infrastructure projects including upgrades, migrations, deployments, and modernization initiatives.
• Coordinate cross ‑ functional work with Application, Fleet IT, and business teams.
• Ensure changes are planned, tested, communicated, and executed with minimal operational impact.
• Manage relationships with infrastructure vendors, MSPs, and service providers.
• Oversee procurement, licensing, renewals, and hardware/software lifecycle management.
• Maintain accurate asset inventories and ensure cost ‑ effective resource utilization.
• Perform other related duties as assigned.

IT Infrastructure Manager

• Review engineered drawings to ensure compliance with permitting entity and jurisdictional requirements
• Serve as the final reviewer and seal engineered drawings for submission to permitting authorities
• Prepare and submit drawings and documentation to authorities having jurisdiction for zoning approvals, variances, special use permits, and conditional use permits, as required
• Coordinate and contract with local market land surveyors to obtain ALTA surveys, topographic surveys, and easement documentation
• Coordinate and contract with local market geotechnical and environmental engineering firms to support required investigations and studies
• Support Permitting Managers and Coordinators with permit submissions and participate in meetings with local officials and authorities
• Produce drawings and related contract documents in a cost‑effective, accurate, and timely manner
• Mentor apprentice engineers and other technical staff to build organizational capability and technical expertise
• Establish and maintain effective working relationships with coworkers, supervisors, public officials, and external partners
• Maintain professional standards for attendance, punctuality, appearance, and conduct in accordance with company policies
• Pursue ongoing professional development to enhance individual performance and project team effectiveness
• Comply with all company policies, procedures, regulations, and ethical standards

Permit Engineer

• Own the end‑to‑end execution of assigned technology and cybersecurity audit engagements, from detailed planning through fieldwork, reporting, and issue follow‑up
• Lead risk‑based audit scoping and develop audit workplans and testing strategies aligned to key risks, system architecture, and business context
• Assess the design and operating effectiveness of controls across complex technology domains
• Conduct deep‑dive interviews and walkthroughs with engineering, security, and platform teams
• Clearly articulate audit observations, including risk implications and practical, prioritized recommendations
• Prepare high‑quality audit reports that synthesize detailed findings into clear insights

• Provides network monitoring during customer core hours with 24/7 on-call support
• Ensures all problems reported by end users have been adequately documented
• Performs user account management per the Account Management Plan
• Provides technical assistance and support related to computer systems, hardware, and software
• Operates and maintains the necessary procedures, hardware, network connections, and software required to monitor all systems

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