IT Support

• Manage complex infrastructure and application transformations for enterprise-level customers
• Lead strategic planning and business analysis for cloud migration, adoption, and modernization initiatives
• Design and deploy integrated hybrid architectures and cloud-native solutions that align with business goals
• Drive transition and transformation (T&T) projects for infrastructure services across diverse environments
• Transform Enterprise Outsourcing Infrastructure Services, including distributed systems, mainframes, and hybrid cloud platforms
• Develop and evaluate enterprise architecture designs, ensuring alignment with technology governance and best practices
• Engage and manage stakeholders, including technical teams and business leaders, to ensure architectural alignment and adoption
• Assess risks and oversee implementation, ensuring compliance

Senior Enterprise IT Transformation Architect

• Pianificare e gestire i progetti
• Coordinare i team di progetto e gestire i fornitori
• Analizzare i requisiti e gestire la progettazione tecnica
• Gestire la relazione tecnica con il cliente
• Implementare il disegno e garantire il supporto tecnico operativo
• Rendicontare la documentazione e il reporting necessario

IT Project Manager

• Pianificherai, coordinerai e monitorerai le attività progettuali
• Gestirai l’intero ciclo di vita del progetto, dalla fase di avvio fino alla chiusura
• Coordinerai team multidisciplinari coinvolti nelle iniziative progettuali
• Identificherai e gestirai rischi, criticità e dipendenze
• Curera le relazioni con stakeholder interni ed esterni
• Predisporrai SAL, reportistica e documentazione di avanzamento
• Coordinerai le attività di test, rilascio e messa in produzione
• Monitorerai budget, costi e avanzamento delle commesse
• Controllerai effort, consuntivazioni e stato di avanzamento delle attività
• Supporterai le attività di stima progettuale
• Collaborerai alla predisposizione delle offerte economiche
• Gestirai change request e relative valutazioni di impatto
• Supporterai le attività di reporting verso il management

• Coordinare progetti ed evolutive applicative, operando come punto di riferimento tra business, team tecnici e fornitori.
• Pianificare, monitorare e coordinare le attività progettuali, garantendo il corretto avanzamento delle iniziative e la gestione delle priorità.
• Contribuire alla raccolta e interpretazione dei requisiti, alla valutazione delle soluzioni proposte e al governo delle attività operative.
• Collaborare con stakeholder di diversa natura per assicurare la realizzazione di soluzioni efficaci, sostenibili e allineate agli obiettivi progettuali.
• Gestire i rischi, risolvere criticità e coordinare le diverse squadre coinvolte nelle attività di sviluppo e manutenzione.

Freelance IT Project Manager – Insurance

• Select and set up an IdP (e.g. Google Workspace, Okta) and MDM for device management.
• Build a complete asset inventory and its lifecycle.
• Put onboarding/offboarding on a process, with tracked and timely access removal (security-relevant).
• Define the support model that fits Milan and the out-of-office teams best as we grow.
• Point of reference for day-to-day technical support (hardware, software, connectivity) in Milan.
• Remote support and coordination of local hands for Barcelona, Madrid and Berlin.
• Ownership of company-level software subscriptions: licenses, renewals, costs, seats.
• Set up and run audio/video equipment for all-hands and company-wide presentations.

IT Infrastructure & Operations Manager

• Lead a team of 10 IT professionals supporting more than 1,600 employees across Italy, the UK, and Spain.
• Define the strategy for IT support services and oversee service delivery across internal teams and suppliers.
• Drive automation, self-service, and knowledge management initiatives to build a proactive support function.

IT Service Desk Manager

• Provide 2nd-level on-site and remote IT support for end users
• Log and manage incidents and requests via the ServiceNow ticketing system
• Troubleshoot and resolve hardware, software, and network issues
• Support global infrastructure teams (Server, Network, Security) with local hands-on activities
• Manage end-user devices and asset lifecycle (deployment, refresh, decommissioning)
• Participate in local, regional, and global IT projects (e.g., M&A, upgrades, deployments)
• Ensure compliance with global IT standards, processes, and security requirements
• Identify and drive continuous improvement opportunities in IT service delivery

IT Technician

• Plan and execute risk based audits across financial, operational, and technology areas in line with the internal audit plan.
• Develop audit scopes informed by enterprise risk assessments and emerging threats.
• Lead walkthroughs and direct fieldwork with structured testing, sampling, and evidence standards.
• Oversee audit working papers and workflow documentation to professional standards.
• Evaluate the effectiveness of internal controls and risk management practices across processes and systems.
• Assess governance, policy adherence, and regulatory compliance.
• Test design and operating effectiveness of key controls and identify gaps across the firm’s lines of defense.
• Review critical systems and platforms for control design, security, and operational integrity.
• Assess application controls, access, change management, and data integrity.
• Prepare audit reports and communicate findings to senior leadership and the Audit Committee.
• Provide practical, risk based recommendations and own remediation tracking through to closure.
• Promote a strong risk and control culture across the organization through audit engagement and awareness.
• Stay current on industry developments, emerging risks, and regulatory frameworks.
• Apply IIA standards and contribute to the evolution of audit methodologies and quality processes.

Internal Audit Manager

• Monitoraggio e verifica del corretto funzionamento degli applicativi
• Gestione delle segnalazioni provenienti dagli utenti
• Collaborazione con i team tecnici per l’analisi e risoluzione delle problematiche riscontrate
• Interazione con utenti finali e team di presidio cliente
• Garanzia di supporto tempestivo e corretta gestione delle segnalazioni
• Mantenimento della continuità operativa degli ambienti applicativi

IT Support jobs in Italy

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Senior Enterprise IT Transformation Architect

IT Project Manager

IT Project Manager

Freelance IT Project Manager – Insurance

IT Infrastructure & Operations Manager

IT Service Desk Manager

IT Technician

IT Technician

Internal Audit Manager

IT Help Desk – Aerospace