Human Resources

• Serve as a strategic business partner to various business unit groups
• Provide expert advice on HR-related matters, including employee relations, talent management, workforce planning, and compliance with labor laws and company policies
• Shape and drive strategic HR direction that optimizes people, structure, and culture
• Act as the primary HR contact and strategic advisor for assigned business units
• Maintain a deep understanding of the organization's current needs and future direction
• Influence leadership discussions by providing proactive insight and recommending aligned people strategies
• Gather and analyze data to develop effective plans for resolution
• Advise on complex, ambiguous people-related challenges
• Lead and implement development and succession plans
• Consult on and help shape performance management activities
• Conduct thorough investigations related to employee relations issues
• Mentor and coach less experienced HRBPs

Senior Human Resources Business Partner

• Manage employee life-cycle processes (onboarding through offboarding)
• Assist employees with benefit-related questions
• Manage employee relations including investigations, progressive discipline, performance management and conflict resolution
• Help develop and implement HR policies and procedures
• Coordinate with safety personnel regarding workers’ compensation and leave administration
• Ensure compliance with federal, state, and local employment regulations
• Support training and employee development initiatives
• Mentor and train HR Assistants and junior personnel as appropriate

HR Manager, Bilingual

• Serve as the primary point of contact for all employee relations matters
• Conduct thorough investigations into employee complaints and policy violations
• Partner with outside legal counsel on employee issues as needed
• Develop, update, and enforce HR policies and the employee handbook
• Manage full-cycle, end-to-end payroll processing for all employees
• Prepare, file, and reconcile all federal and state payroll tax filings
• Maintain and administer multi-state payroll operations
• Analyze HR metrics and trends and present data-driven recommendations
• Collaborate with Talent Acquisition on job descriptions and onboarding processes

HR Business Partner

• Lead day-to-day HR activities across US operations.
• Implement and maintain HR policies, procedures, and employee documentation.
• Ensure compliance with federal, state, and local employment legislation.
• Maintain employee records and HR systems.
• Support payroll, benefits administration, and employee data management.
• Partner with external providers and advisors when required.
• Lead recruitment activities across operational and professional roles.
• Partner with managers to identify hiring needs and workforce plans.
• Manage onboarding activities and ensure a positive employee experience from day one.
• Build relationships with local recruitment channels, colleges, and community organisations.
• Provide guidance and support on performance, conduct, attendance, grievance, and disciplinary matters.
• Coach managers on People policies and best practices.
• Support performance management and employee development initiatives.
• Help create a positive and high-performing working environment.
• Champion and embed Manna's culture and ways of working.
• Support employee engagement, wellbeing, and retention initiatives.
• Act as a trusted advisor to managers and employees.
• Promote a positive employee experience throughout the employee lifecycle.
• Work closely with operational leaders to support business objectives.
• Partner with the Director of HR to implement scalable People processes.
• Support organisational growth, change management, and expansion activities.
• Provide HR reporting and recommendations where required.

HR Manager

• Clerical functions such as taking detailed notes and answering phone calls
• Screening applicants via video conference
• Creating relationships with job seekers
• Employing recruiting methods to attract candidates
• Sourcing candidates using databases, social media etc.

Human Resources Assistant

• Lead consultative discovery: Engage customers in structured conversations that uncover HR pain points, identify root challenges, and surface opportunities to improve their people operations
• Nurture and convert: Actively manage and advance customer relationships with clear accountability for progressing identified HR needs into paid services engagements
• Shape the problem and path forward: Help customers clarify, prioritize, and understand the impact of their HR challenges and opportunities, guiding them toward the most relevant solutions
• Connect customers to the right services: Position and align BambooHR’s HR services, including HR Consulting, Technical Services, and Managed Payroll, to meet customer needs and expand adoption across the BambooHR services portfolio
• Build awareness: Develop and execute targeted approaches to increase visibility and understanding of our services offerings
• Collaborate across teams: Partner with Marketing, Sales, and CX to shape messaging, campaigns, and materials that highlight services value
• Test and iterate: Run and scale experiments to identify what drives engagement and conversion
• Drive engagement quality: Maintain visibility into active opportunities and ensure consistent follow through and progression toward defined outcomes
• Recognize patterns and scale what works: Identify repeatable signals in customer needs and help evolve more effective approaches to engagement and conversion
• Listen and learn: Gather insights from customers and internal teams to continuously improve our go to market approach and service design
• Represent the customer voice: Help shape how BambooHR delivers and evolves HR services based on real feedback and results

HR Services Advisor

• Maintain employee files and HR records in compliance with company standards and legal requirements
• Assist with onboarding, orientation, and offboarding processes
• Support recruitment efforts by posting positions, scheduling interviews, and communicating with candidates
• Process employment-related paperwork and HR documentation accurately and timely
• Respond to team member questions regarding policies, procedures, and HR programs
• Assist with tracking attendance, corrective actions, and other employee-related documentation
• Support HR leadership with special projects and departmental initiatives
• Create engaging employee communications including monthly newsletters, flyers, posters, digital signage, and announcements
• Develop content that promotes employee engagement, recognition programs, events, and company initiatives
• Assist with planning and coordinating team member events, celebrations, and recognition activities
• Maintain confidentiality of sensitive employee and company information
• Coordinate meetings, interviews, and training sessions as needed
• Track and organize HR metrics, reports, and departmental records
• Ensure HR areas, bulletin boards, and communication platforms remain current and professional
• Support compliance with company policies, procedures, and labor regulations

HR Coordinator

• Manages Labor Relations Specialists designing, implementing and administering labor relations processes
• Provides senior leadership with recommendations, advice and counsel on Labor Relations policies, strategies and processes
• Develops and executes integrated organizational plans, policies and procedures
• Acquires resources for organizational activities, provides technical management of suppliers and leads process improvements
• Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners, union leaders, and direct reports

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