Advisor

• Serve as a MEAL focal point for countries in EMEA seeking technical assistance in MEAL, with particular focus on countries in Europe and the Middle East. Provide technical assistance, remotely and in-country, and as needed liaise with other MEAL TAs to provide technical support to EMEA countries. Maintain ongoing contact with the DRD/PQ, EMEA country teams, and EMEA sectoral focal points to help ensure high quality project MEAL and coverage of MEAL TA needs.
• Contribute to HQ and country efforts to position CRS for strategic growth opportunities and provide technical MEAL guidance and inputs to proposal development and project design, including appropriate monitoring systems and indicators and integrating donor MEAL requirements into projects. Support countries to appropriately staff MEAL in project teams.
• Guide EMEA projects in complying with donor MEAL requirements and CRS MEAL Policies and Procedures, reviewing MEAL tools and budgets and supporting MEAL system design, learning agendas, and evaluations.
• Provide MEAL technical assistance to countries in other regions as needed, in coordination with other MEAL regional focal points.
• Contribute to the design and implementation of agency-wide strategies, standards, tools, and best practices in MEAL that effectively engage partners, donors, and governments.
• Provide technical solutions in MEAL in support of high quality program design and implementation, including support to countries in other regions as needed in coordination with other focal points.
• Contribute to capacity strengthening initiatives in MEAL for staff and partners through helping develop learning and training strategies and agendas/curriculums, conducting trainings and workshops, and mentoring and coaching country staff.
• Contribute to the customization and design of digital forms for data collection and the design of approaches for data visualization that facilitate use of data and quality reporting.
• Contribute to influence and scaling strategies, including systems analysis, evidence generation and MEAL approaches that contribute to influence, and measurement of influence and scaling progress.
• Contribute to knowledge management and learning by facilitating the capture, documentation, and sharing of key successes, promising practices, lessons learned, and evidence-based implementation research.
• Establish and maintain relationships with donors, peer organizations, research and other institutions. Participate in MEAL-related forums to collect and share best practices and promote CRS’ work.

Technical Advisor II providing MEAL support for countries in EMEA region

Technical Advisor II, MEAL – Regional Focal Point, EMEA

Technical Advisor II providing technical assistance in MEAL for EMEA countries. Focused on collaboration, strategic growth, and high-quality program delivery.

Admissions Coordinator

• The Coordinator of Admissions is the first point of contact for prospective clients, families, and referrers
• Manages enquiries, coordinates assessments and admissions, maintains accurate records
• Ensures a seamless, compassionate, and confidential client experience throughout the admissions process
• Works closely with the Admission Team to support timely and appropriate admissions while upholding high standards of care and professionalism

Coordinator of Admissions managing client enquiries at THE BALANCE Rehab Clinic

Admissions Coordinator – Rehab

Coordinator of Admissions handling client inquiries and assessments at THE BALANCE Rehab Clinic. Ensuring a compassionate and professional admissions experience for prospective clients and their families.

Representative

• Responsible for promoting and selling pharmaceutical products to healthcare professionals and medical facilities throughout the region
• Develop and maintain strong relationships with healthcare professionals, hospitals, and clinics in the assigned territory within Mount Lebanon and surrounding areas
• Conduct engaging product presentations and demonstrations to showcase the benefits and applications of our pharmaceutical products
• Provide comprehensive product information and training to clients, addressing their questions and concerns with expertise and professionalism
• Analyze market trends and competitor activities to identify new business opportunities and contribute to strategic planning
• Meet or exceed sales targets and key performance indicators, demonstrating a goal-oriented approach
• Attend medical conferences, seminars, and networking events to promote our product line and stay current with industry developments
• Collaborate with the marketing team to develop effective sales strategies and materials
• Maintain accurate records of sales activities, customer interactions, and product feedback using CRM software
• Stay up-to-date with the latest developments in pharmaceutical products and their medical applications
• Ensure compliance with all relevant healthcare regulations and company policies

Medical Representative promoting pharmaceutical products in Mount Lebanon

Medical Representative

Medical Representative promoting and selling pharmaceutical products to healthcare professionals in Mount Lebanon. Building relationships while ensuring compliance with healthcare regulations.

Quality Specialist

• Supervise daily site stability and performance to ensure consistent service quality.
• Identify, analyze, and escalate incidents with high attention to detail.
• Liaise between internal teams and external partners to ensure timely issue resolution.
• Track QoS metrics and maintain rigorous documentation and follow-ups.
• Drive continuous improvement through root cause analysis and preventive action plans.
• Provide professional communication on customer-facing topics to ensure high satisfaction.

QoS Specialist ensuring site stability and service delivery for Azurreo.

Quality of Service Specialist

QoS Specialist ensuring site stability and service delivery for Azurreo. Liaising with teams and providing customer support to strengthen operations.

Associate

• Act as a first point of contact for clients across calls, email and live chat — identifying and assessing their needs and resolving queries promptly and accurately.
• Serve as the dedicated support contact for our high-net-worth (HNW) clients, delivering a personalised, high-touch experience and guiding them through onboarding from account opening to first investment.**Support clients in Arabic (essential), English (essential), and French (desirable) ensuring clear, professional and culturally attuned communication.
• Guide clients through onboarding, KYC and account-related processes, coordinating with internal teams where needed to remove friction.
• Handle complaints with empathy, providing appropriate solutions and alternatives within agreed timeframes, and following up to ensure resolution.
• Keep accurate records of client interactions, process client accounts and documentation, and maintain trackers for leads and queries generated through company campaigns.
• Follow communication procedures, guidelines and policies, and ensure adherence to service-level agreements (SLAs) and process deliverables.
• Take the extra mile to engage clients, build trust, and contribute to a high-quality values-based client experience.**Share client feedback and recurring issues with the wider team to help improve our products, processes and service.

Arabic-speaking Private Clients Service Associate at Wahed delivering exceptional client service

Private Clients Service Associate

Arabic-speaking Private Clients Service Associate at Wahed delivering exceptional client service to high-net-worth clients. Resolving queries via calls and emails with a high-touch experience.

General

• The MHPSS Senior Specialist ensures the effective coordination, coherence and consistent implementation of a specific portfolio of War Child’s Evidence-Based Methods (EBMs) in a thematic area across an assigned cluster of partners and countries.
• Responsible for translating strategies, standards and methodologies into contextually relevant thematic/EBM support to partners.
• Oversees EBM quality assurance, partner onboarding, thematic guidance, and adaptive learning within a cluster.
• Represents and builds the profile and reputation of War Child's EBM Care System Portfolio externally.

MHPSS Senior Specialist coordinating War Child’s Evidence-Based Methods in various countries

Senior Cluster MHPSS Specialist – DRC, Uganda, Chad, CAR, South Sudan, Sudan

MHPSS Senior Specialist role ensuring effective implementation of Evidence-Based Methods for War Child across various countries. Leading thematic support and quality assurance for partner organizations involved in MHPSS.

Broker

• Develop and maintain relationships with clients in the MENA/GCC market
• Identifying and engaging with potential clients in the MENA region
• Providing investment advice and solutions tailored to clients' needs
• Executing trades and managing client portfolios
• Monitoring market trends and analyzing financial data

Introducing Broker for MENA developing client relationships at DB Investing

Forex Introducing Broker

Introducing Broker for MENA at DB Investing develops client relationships and provides investment advice. Responsibilities include executing trades, managing portfolios and market analysis.

• Managing and maintaining the JV and expansion pipeline through Pipedrive.
• Developing and maintaining comprehensive deal documentation and institutional knowledge.
• Coordinating mobilisation planning for new Joint Ventures and market entries.
• Preparing executive-level Arabic and English business correspondence and strategic documents.
• Conducting market research and preparing briefing materials to support executive decision-making.

JV & Expansion Associate managing joint ventures and expansion initiatives across the GCC

JV & Expansion Associate

JV & Expansion Associate supporting management in Partnerships, business development, and expansion across GCC and key markets.

• Ensure effective coordination, coherence and consistent implementation of a specific portfolio of War Child’s Evidence-Based Methods (EBMs) in a thematic area across an assigned cluster of partners and countries.
• Translate strategies, standards and methodologies into contextually relevant thematic/EBM support to partners.
• Ensure high-quality delivery of EBMs.
• Coordinate thematic support provided by Specialists within a cluster.
• Lead and facilitate adaptive learning cycles for EBMs at cluster level.
• Strengthen organisational and partner capacity in Education EBMs through training, mentoring and scalable learning approaches.
• Represent and build up the profile and reputation of War Child's EBM Care System Portfolio externally.
• Contribute to the learning agenda for EBMs within your portfolio including gathering and sharing learnings on partner experiences and feedback.

Education Senior Specialist coordinating evidence-based methods for War Child.

Senior Cluster Education Specialist – Stronger Together, Be There

Education Senior Specialist ensuring coherent implementation of War Child’s evidence-based methods across multiple countries and partners. Coordinating thematic guidance and overseeing quality assurance in the education sector.

• Ensure the effective coordination, coherence and consistent implementation of a specific portfolio of War Child’s Evidence-Based Methods (EBMs) in a thematic area across an assigned cluster of partners and countries.
• Translate strategies, standards and methodologies into contextually relevant thematic/EBM support to partners.
• Oversee EBM quality assurance, partner onboarding, thematic guidance, and adaptive learning within a cluster.
• Connect thematic and EBM strategy to practice by guiding, aligning and line managing.
• Support countries and partners in the cluster. Each staff member is responsible for contributing to creating a culture committed to our mission, vision, internal safeguarding standards, JEDI principles and the CHS framework.

MHPSS Senior Specialist ensuring evidence-based methods implementation across cluster partners

Senior Specialist, Cluster MHPSS – Stronger Together, Be There

MHPSS Senior Specialist coordinating evidence-based methods implementation with partners in Lebanon and other cluster countries. Supporting adaptive learning and quality assurance in humanitarian contexts.

• Maintain cluster-level oversight of thematic quality assurance for EBM integration, implementation and scaling by partners, ensuring high-quality delivery of EBMs.
• Coordinate thematic support provided by Specialists within a cluster, ensuring prioritization, and advising on resource allocation.
• Ensure operationalization of thematic and EBM guidance and standards, to guarantee contextual relevance to tailored support to countries and partners.
• Lead and/or facilitate adaptive learning cycles for EBMs at cluster level, ensuring learning agendas are developed and executed, lessons learned are documented and findings inform practice and strategic direction.
• Strengthen organisational and partner capacity in MHPSS EBMs, through training, mentoring and scalable learning approaches.
• Represent and build up the profile and reputation of War Child's EBM Care System Portfolio and thematic expertise externally in the appropriate fora, strengthening sector engagement, inter agency collaboration and organisational credibility, and contributing to shaping policy and sector discourse.
• Contribute to the learning agenda for EBMs within your portfolio including gather and sharing learnings on partner experiences and feedback.

MHPSS Senior Specialist coordinating thematic quality assurance for War Child's EBM methods.

Senior Specialist, Cluster MHPSS

MHPSS Senior Specialist ensuring high-quality delivery of Evidence-Based Methods for War Child in Lebanon and other specified countries. Overseeing thematic support, guiding partners, and facilitating learning cycles.

• Ensure the effective coordination, coherence and consistent implementation of a specific portfolio of War Child’s Evidence-Based Methods (EBMs) in a thematic area across an assigned cluster of partners and countries.
• Ensure high-quality delivery of EBMs.
• Coordinate thematic support provided by Specialists within a cluster.
• Lead and/or facilitate adaptive learning cycles for EBMs at cluster level.
• Strengthen organisational and partner capacity in MHPSS EBMs.
• Represent and build up the profile and reputation of War Child's EBM Care System Portfolio and thematic expertise externally.

MHPSS Senior Specialist coordinating mental health programming across partner countries

Senior Cluster MHPSS Specialist – Youth Mental Health, EASE

MHPSS Senior Specialist coordinating mental health programming across Lebanon, Yemen, Afghanistan, and Ukraine. Ensuring effective implementation of War Child’s Evidence-Based Methods in collaboration with local partners.

• Deliver multiple smaller professional services projects from initiation through to completion
• Carry out technical setup, configuration, implementation, and support tasks as required
• Liaise with customers, internal teams, and third parties to ensure projects progress to plan
• Assess technical requirements, prerequisites, risks, and dependencies before and during delivery
• Troubleshoot and resolve technical issues relating to implementations, connectivity, and customer environments
• Maintain accurate project and technical documentation, notes, and status updates
• Support project meetings, capture actions, and complete agreed technical tasks
• Communicate clearly and professionally with customers on progress, issues, and next steps
• Escalate more complex issues where needed while resolving routine matters independently
• Use AI tools to support documentation, reporting, troubleshooting, and answering technical questions from clients

Professional Services Engineer delivering multiple concurrent projects in Lebanon

Professional Service Technician

Professional Services Engineer delivering smaller concurrent professional services projects in Lebanon for Aspire Software. Requires strong IT knowledge and customer-facing experience with AI tool proficiency.

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