Field Engineer

• This is a field-based position requiring up to 80% travel.
• The role includes evening work, occasional weekends, and physical installation activities involving ladders, cable routing, and equipment mounting.
• Candidates ideally need to be based near these areas: Kansas City/ St Louis
• As a Field Service Engineer, you will be responsible for installing, maintaining, and supporting Vision RT solutions across the Missouri/Kansas/Arkansas/Oklahoma region.
• You will provide both remote and on-site technical support to customers, ensuring systems are operating effectively and delivering an exceptional customer experience.
• This role requires extensive travel throughout the assigned territory, with occasional support for other regions as required to provide business continuity and customer coverage.
• Install, configure, commission, support, and maintain the Vision RT product portfolio at customer sites.
• Conduct site surveys to assess installation requirements and ensure readiness for system deployment.
• Deliver remote and on-site technical support, diagnosing and resolving software, hardware, operating system, and connectivity issues.
• Perform preventative maintenance, system upgrades, software updates, and product enhancements to maximise system performance and reliability.
• Configure and troubleshoot Microsoft Windows-based systems and associated devices.
• Troubleshoot network connectivity and communication issues, working closely with customer IT teams to resolve technical challenges.
• Maintain accurate service documentation, installation records, maintenance reports, and customer activity logs.
• Build strong relationships with customers by providing a professional, responsive, and customer-focused service experience.
• Travel throughout the assigned region to support installations, maintenance activities, training, and customer requests, with occasional travel to other regions as required.
• Participate in work activities outside normal business hours, including evenings and occasional weekends, where required.
• Travel to customer sites at short notice when business or customer needs demand.

Field Service Engineer – IT & Systems

• Provide highly visible customer support through the performance of on-site installation of linear accelerators and imaging systems
• Oversee any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
• Check out and approve operational quality of system equipment
• Instruct customers in the operation and maintenance of the system
• Serve as company liaison with customer on administrative and technical matters for assigned projects
• Interpret customers’ needs and assist in and facilitate resolution
• Perform parts inventory and ordering for assigned installation
• Maintain technical documentation regarding operating characteristics, design factors, technical performance and development of products

Installation Engineer – Linear Accelerators

• Be the face of Imperial at customer locations, partnering with our Sales team to create organized, efficient maintenance shops
• Installing and organizing inventory systems, shelving, and steel bin setups
• Identifying, labeling, stocking, and optimizing maintenance products for improved workflow
• Training customers on our ordering technology, including scanners, mobile apps, and web tools
• Traveling Monday through Friday to customer locations throughout the United States while building strong customer relationships

Field Service Technician I

• Perform customer installation, maintenance, and service calls promptly and effectively
• Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory
• Perform maintenance repair and system overhauls
• Manage everything from network faults and traffic, to configuration, security, and remote system access

Field Service Technician II

• Follow Safety and Security Procedures when working on ATMs.
• You will learn this on Day 1.
• Complete NCR Atleos specific trainings and certifications on our training website.
• Diagnose problems based on the error logs from the ATM and information provided from our service app using a company provided cell phone.
• Perform minor maintenance and repairs on ATMs, both indoors and outdoors.
• Responsible for accurate and prompt reporting of updates and details of the work performed at the ATM, including call closure details.
• Maintain parts inventory and related records.
• Accurately report hours worked and miles driven daily.

• Observe and perform various equipment service processes to drive customer satisfaction.
• Support customers in hospitals and clinical settings.
• Complete Preventative Maintenance on designated equipment.
• Perform safety and environmental inspections.
• Maintain daily communications with customers for resolution and follow-up.
• Learn and ensure proper care of tools and test equipment.
• Mentor and assist more experienced technicians.
• Complete all planned Quality and Compliance training.

Field Service Engineer, Apprentice

• Perform on-site installations of ScriptPro's pharmaceutical automation equipment and system solutions, adhering to specific procedures and standards, both domestically and internationally
• Ensure all installations are completed accurately and efficiently, meeting project timelines and pharmacy operational requirements across diverse geographic locations
• Troubleshoot and resolve any technical issues that arise during the installation process, focusing on ScriptPro-specific hardware and software in various settings.
• Adhere to all company policies and procedures, including safety guidelines and pharmacy-specific regulations
• Utilize mechanical skills to assemble, install, and adjust ScriptPro equipment, ensuring precise alignment and functionality
• Apply basic electrical knowledge to connect and configure electrical components within ScriptPro systems, using tools such as voltmeters, adapting to different electrical standards as needed
• Understand and adhere to safety protocols for both mechanical and electrical work in a pharmacy setting, including international safety standards
• Operate a truck and trailer safely and efficiently, including backing and maneuvering in various environments, to transport ScriptPro equipment, adapting to international driving regulations as necessary
• Adhere to DOT requirements and maintain accurate electronic logs, including international driving logs when applicable
• Ensure the safe transport of sensitive and valuable ScriptPro equipment and materials to installation sites, both domestically and internationally.
• Manage the import and export of ScriptPro equipment through customs at border crossings, ensuring compliance with all relevant regulations
• Adhere to all international travel requirements and documentation standards
• Utilize Windows OS and Microsoft Office Suite (Excel, Word, Outlook, Teams) for documentation, communication, and data management related to ScriptPro installations
• Demonstrate a basic understanding of network connectivity concepts, including LAN, VPN, WLAN, IP addresses, and MAC addresses, as they relate to ScriptPro system integration in diverse network environments
• Troubleshoot desktop and peripheral issues related to ScriptPro software and hardware effectively, including adapting to language and cultural differences
• Utilize the Internal Knowledge Base, Installation specific SOP's and Siebel for information, documentation and support specific to ScriptPro products
• Utilize Sprout and other resources for self-advancement in ScriptPro technologies
• Provide exceptional customer service to pharmacy staff and ScriptPro’s Field Operations personnel, ensuring their needs and requirements are met promptly and professionally.
• Understand the sensitive nature of pharmacy operations and the collaborative role of Field Operations to ensure ScriptPro is delivery outstanding customer service
• Communicate clearly and concisely, both verbally and in writing, with pharmacy clients, ScriptPro’s Field Operations, and internal team members, adapting to language barriers and cultural differences effectively
• Maintain a positive attitude and build strong rapport with pharmacy personnel and ScriptPro’s Field Operations representatives, demonstrating cultural sensitivity and awareness in all interactions
• Act as a liaison between the pharmacy and ScriptPro’s Field Operations, facilitating clear communication and problem-solving to ensure seamless service delivery
• Proactively communicate with ScriptPro’s Field Operations regarding any on-site issues or observations that may impact pharmacy operations or service quality.
• Identify and resolve technical and logistical issues specific to ScriptPro installations effectively
• Use analytical skills to diagnose problems and implement solutions tailored to ScriptPro equipment, adapting to different technical environments and standards
• Demonstrate good decision-making skills in challenging situations within a pharmacy environment, including international scenarios.

Field Installation Engineer

• Conducts on-site technical and operational support in the design, development, installation and maintenance of equipment and systems of a very complex nature
• Performs, startup and commissioning, upgrades, preventative maintenance, training and emergency break fix
• Leads the most complex equipment installation, trial runs, investigative tests, repairs and overhauls
• Performs the most complex and technically demanding work within technical or paraprofessional area
• Preempts potential problems and provides effective solutions in reaction to application of concepts, techniques, knowledge, or processes
• Independently seeks solutions complex and unusual problems before contacting others
• Be able to train on the job and in a classroom, share knowledge and mentor colleague’s, while leading the most complex product and service training
• Generates and submits reports covering all job activity
• Guides the maintenance of very complex tools, test equipment, calibration items, etc.
• Guides the review of very complex task plans, drawings, and installation schematics and provides continual guidance throughout task duration
• Assume customer responsibilities, special tasks, and other duties assigned by the Project Manager
• Responsible for ensuring that working conditions are safe at all times
• Will communicate with Innomotics business units and customers to determine requirements and provide support and information to our customers
• Required to travel frequently to both US based and International customer sites to investigate customer problems
• Will conduct failure investigations and monitor customer complaints and concerns to ensure the customer receives a satisfactory solution
• Have flexibility to work overtime based on workload and have the ability to work both

Field Service Engineer

• Perform Commissioning installations, Preventative Maintenance, sophisticated trouble shooting, problem analysis and product specific service on Siemens product line.
• Performs sophisticated maintenance on tools, test equipment, etc.
• Must be proficient with use of various hand tools, torque wrenches, etc.
• Ability to climb ladders, stairs as the need arises
• Ability to lift heavy objects, bending & reaching as the need arises
• Completes documentation of all work performed – Commissioning, Preventative Maintenance, Upgrades, trouble shooting, etc.

Senior Field Service Technician

• Responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
• Deliver timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
• Manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
• Manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
• Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

Medical Imaging Field Engineer – Mid-West Zone

• Field Service Test Technicians travel to customer sites (industrial & commercial) to inspect, test, troubleshoot, perform start-up and collect data of low, medium and high voltage (480 Volt to 600 kV) electrical systems.
• Able to travel to customer job sites across the state and bordering states.
• Instrument transformer tests.
• Power transformer testing - Doble, TTR, Insulation Resistance, etc.
• Preferred if proficient in testing both electro-mechanical and solid-state relays
• Cable testing - Tan Delta, Power Factor, VLF, DC Hipot.
• Automatic transfer switch troubleshooting.
• Low, Medium and High voltage switchgear and circuit breaker testing.
• Moderately complex relay calibration and power metering.
• Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.

NETA III/IV Field Service Technician

• Act as the glue that unites the team
• Ensure work meets engineering specifications
• Handle important documents
• Survey and lay-out job site
• Process and review shop drawings
• Update as-built documents
• Audit completed construction
• Complete daily and periodic report updates
• Coordinate subcontractor work

Field Engineer – Pipe

• You will be servicing MR/CT/MI Equipment in the Kansas City, MO area.
• You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens’ imaging equipment at customer sites.
• You support the diagnostics modalities initially, with potential to cross train into other modalities in the future.
• You are flexible and willing to work different shifts and On-Call rotations as business needs dictate, including willingness to work overtime as required.
• You report to the Regional Service Manager at Siemens Medical Solutions.

Medical Imaging Field Engineer 2

• Install, modify, repair, diagnose, and perform preventive maintenance on cryogenic storage equipment
• Support customers using automated cryo storage systems and ensure optimal system performance
• Maintain a safe and compliant working environment with safety protocols
• Accurately document service activities through Service Reports, Status Reports, and performance summaries
• Respond productively to changing priorities, including system alerts and escalations
• Act as a point of contact for customers and internal Azenta management
• Provide weekly system performance summaries and support KPI measurement requests

Field Service Engineer, Cryogenic Solutions

• Delivering an exceptional customer experience while servicing products in the home.
• Diagnose and repair all major appliances, TVs and A/C units.
• Manage inventory and perform a number of other administrative tasks on a daily basis.
• Travel offsite to customers' locations to perform maintenance and repair of LG's equipment.
• Conduct technical diagnosis and perform specialized repairs on a variety of electronics and home appliances.
• Diagnose problems, document findings, and make decisions to repair the product and/or replace parts.
• Process paperwork and perform data entry upon completion of each job.
• Pre-screen next day service calls by obtaining necessary information to help diagnose problems.

Field Engineer jobs in Kansas

See all jobs on JobTailor

Field Service Engineer – IT & Systems

Installation Engineer – Linear Accelerators

Field Service Technician I

Field Service Technician II

Field Service Technician I

Field Service Engineer, Apprentice

Field Installation Engineer

Field Service Engineer

Senior Field Service Technician

Medical Imaging Field Engineer – Mid-West Zone

NETA III/IV Field Service Technician

Field Engineer – Pipe

Medical Imaging Field Engineer 2

Field Service Engineer, Cryogenic Solutions

Field Service Technician – Appliance Repair