Field Service Engineer

SAP

Field Service Engineer coordinating and leading service for Medium Voltage Drives at Innomotics. Involves installations, maintenance, troubleshooting, and customer support with extensive travel.

Posted 6/30/2026full-timeNew Kensington • Illinois, Kansas, Missouri, Montana, Ohio, Pennsylvania, Texas • 🇺🇸 United StatesSeniorLead💰 $87,000 - $149,200 per yearWebsite

About the role

Key responsibilities & impact

Conducts on-site technical and operational support in the design, development, installation and maintenance of equipment and systems of a very complex nature
Performs, startup and commissioning, upgrades, preventative maintenance, training and emergency break fix
Leads the most complex equipment installation, trial runs, investigative tests, repairs and overhauls
Performs the most complex and technically demanding work within technical or paraprofessional area
Preempts potential problems and provides effective solutions in reaction to application of concepts, techniques, knowledge, or processes
Independently seeks solutions complex and unusual problems before contacting others
Be able to train on the job and in a classroom, share knowledge and mentor colleague’s, while leading the most complex product and service training
Generates and submits reports covering all job activity
Guides the maintenance of very complex tools, test equipment, calibration items, etc.
Guides the review of very complex task plans, drawings, and installation schematics and provides continual guidance throughout task duration
Assume customer responsibilities, special tasks, and other duties assigned by the Project Manager
Responsible for ensuring that working conditions are safe at all times
Will communicate with Innomotics business units and customers to determine requirements and provide support and information to our customers
Required to travel frequently to both US based and International customer sites to investigate customer problems
Will conduct failure investigations and monitor customer complaints and concerns to ensure the customer receives a satisfactory solution
Have flexibility to work overtime based on workload and have the ability to work both

Requirements

What you’ll need

Bachelor’s Degree in engineering or similar field
8+ years of experience with Medium Voltage Drives
Successfully demonstrates extensive knowledge in Variable Frequency Drives (VFD's), Process Automation and Controls, PLC programming, field excitation, Syncronous and Induction Motors
Must be able to travel up to 100% of time to customer job sites
You must possess key skills such as budgeting, conflict resolution, negotiating, influencing, quality centered, action orientation, flexibility and team leadership
You should be able to feel comfortable providing field service engineering and administrative recommendations in customer meetings and job site reviews

Benefits

Comp & perks

Competitive compensation (salary and bonus) based on qualifications
Medical, dental, prescription and vision coverage, first day of employment
Matching 401(k) (immediate employer match)
Competitive paid time off plan, paid holidays, and floating holidays
Career development opportunities
Education and tuition reimbursement programs available
Flexibility to work remote a few days a week
Paid parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Medium Voltage DrivesVariable Frequency Drives (VFDs)Process AutomationPLC ProgrammingField ExcitationSynchronous MotorsInduction MotorsTechnical SupportInstallationPreventative Maintenance

Soft Skills

Team LeadershipConflict ResolutionNegotiatingInfluencingAction Orientation

Certifications

Bachelor’s Degree in Engineering