Ecommerce

• Manage the day-to-day operations of a Shopify Plus ecommerce storefront.
• Set up, test, and manage discount codes, promotional offers, and sale events.
• Maintain onsite content including banners, homepage assets, collection pages, and campaign messaging.
• Create and update product listings, including SKUs, descriptions, pricing, imagery, and collection assignments.
• Support subscription operations, including offer updates, pricing changes, and customer-facing settings using Ordergroove or a similar platform.
• Coordinate ecommerce projects end-to-end, including timelines, milestones, stakeholder communication, and vendor follow-ups.
• Support platform migrations and implementation projects, including loyalty program replatforming initiatives.
• Conduct quality assurance across the website, email campaigns, SMS campaigns, and newly launched features.
• Identify and resolve issues related to broken links, display inconsistencies, checkout flow, and mobile responsiveness.
• Pull and organize performance reports using Shopify Analytics, Google Analytics, and other reporting tools.
• Manage ad hoc ecommerce requests across marketing, creative, customer experience, operations, and external partners.
• Support the broader ecommerce and retention team with additional projects and operational tasks as needed.

E-commerce Manager

• Lead the long-term digital transformation strategy.
• Manage cross-functional digital transformation programmes.
• Drive continuous improvement of digital customer journeys.
• Manage the Volkswagen digital ecosystem, CRM and lead platforms.
• Coordinate digital projects, budgets and agencies.
• Monitor KPIs, risks and project delivery.
• Build stakeholder relationships across VW, dealers and global partners.

Digital Experience Manager

• Track daily KPIs critical for business decisions and efficiency
• Review and resolve Amazon cases
• Manage freelancers and virtual assistants for projects like website development and content creation
• Pull reports, record and verify invoices, and assist with financial tasks
• Communicate with manufacturers and ensure smooth operations
• Monitor and analyze marketing performance, implementing strategies with the team
• Support expansion efforts into new marketplaces like Walmart and TikTok
• Solve problems and handle ad hoc tasks as needed
• Build SOPs for different Team Members (CS, Supply Chain etc.)
• Monitor and optimise the Supply Chain operations (overseeing)
• Ensure the core team is accountable and working efficiently

Ecommerce Operations Manager

• Ecommerce Page Design
• Create ecommerce concepts and designs for homepages, product detail pages (PDPs), collection pages, navigation systems, cart experiences, checkout experiences, and promotional landing pages
• Create page concepts in Figma
• Build reusable design systems and components
• Create conversion-focused layouts
• Produce client-ready deliverables
• Iterate designs based on feedback
• Create supporting assets such as product listing images, comparison tables, trust-building sections, feature highlights, benefits-focused visual content, and mobile-first ecommerce experiences
• Understand the commercial objectives behind client projects
• Apply ecommerce and conversion best practices to design work
• Contribute ideas and recommendations during project execution
• Identify opportunities to improve customer experience and conversion
• Challenge assumptions constructively when appropriate
• Help evolve concepts beyond the initial brief where beneficial
• Work closely with Peter on active client projects
• Translate strategy into practical design outputs
• Review competitor examples and inspiration
• Support rapid delivery across multiple client accounts

Senior Ecommerce Experience Designer

• Monitor and forecast inventory levels using existing templates
• Plan and execute inventory replenishment
• Place purchase orders with vendors
• Coordinate shipments with freight carriers
• Track inventory movement and ensure lead times are met
• Process customer orders twice daily (morning & afternoon)
• Download order reports and upload into shipping software (ShipStation)
• Generate and organize shipping labels by SKU
• Send sorted labels to warehouse for fulfillment
• Upload tracking numbers back into Walmart
• Review and confirm purchase orders from Walmart
• Coordinate inventory availability with warehouse/vendor
• Schedule and manage carrier pickups
• Generate required documentation:
• Bill of Lading (BOL)
• Advanced Shipment Notice (ASN)
• Invoice
• Maintain inventory levels across all channels
• Track overseas shipments with 60–90 day lead times
• Provide weekly production quotas to vendors
• Assist with pricing and sourcing (manufacturers + freight)
• Accurately enter all transactions into QuickBooks
• Maintain clean and organized financial records
• Daily checks on product listings and ad placements
• Enter inventory received from vendors
• Open and manage cases with Amazon/Walmart when issues arise

E-commerce Operations Assistant

• Execute high-volume multi-channel outreach including cold calling, cold email, and DMs.
• Qualified lead generation focusing on e-commerce brands doing $100K+/month in revenue.
• Manage and nurture the sales pipeline within GoHighLevel to ensure no lead falls through the cracks.
• Maintain a consistent output of 5–10 qualified booked calls per week.
• Achieve a 70%+ show rate through diligent follow-up and lead framing.
• Collaborate with the internal team to refine messaging and targeting based on market data.

Senior SDR, Appointment Setter – E-commerce Growth Agency

• Drive the execution of our digital customer experience, aligning technical platforms with business goals to deliver measurable results.
• Manage and optimize the customer lifecycle to deliver key KPIs using insights from quantitative and qualitative behavioral data.
• Coordinate, manage, and execute website development projects in close partnership with internal teams and external agency partners.
• Serve as the primary liaison between agency partners, Dealers, the IMG Central Team, and various Sales & Marketing stakeholders.
• Own web analytics and insights, translating complex data into executive-level reporting and strategic recommendations.
• Support the sales pipeline, meeting lead generation and lead nurturing targets.
• Successfully launch and implement new content and customer engagement tools across relevant customer-facing digital touchpoints.
• Leverage market research and user insights to drive actionable, strategically applied results.

Website CRM, eCommerce Specialist

• Develop, manage, and optimize digital content and site architecture across the Shopify platform.
• Build and customize themes using HTML, CSS, and Liquid to maintain a premium brand aesthetic.
• Integrate and manage third-party applications and plugins to extend site functionality.
• Connect Shopify with critical external systems (ERP, CRM, PIM, and payment gateways) via APIs.
• Maintain accurate, SEO-optimized product listings to drive organic traffic and consistency.
• Audit and improve site speed, mobile responsiveness, and overall usability.
• Troubleshoot technical issues related to site functionality and third-party integrations.
• Partner with Marketing and Sales teams to execute promotional campaigns and product launches.
• Utilize data insights from site analytics to recommend and implement UX improvements.

Full-Stack Developer – Shopify

• Manage up to 7 concurrent Shopify and eCommerce projects including:
• - Shopify builds
• - CRO initiatives
• - SEO retainers
• - Ongoing support engagements
• Maintain project timelines, budgets, documentation, and delivery quality
• Manage Asana boards, project schedules, risk logs, and change requests
• Coordinate cross-functional collaboration between development, design, SEO, and email teams
• Ensure projects stay within defined scope and performance expectations
• Serve as the primary point of contact for assigned clients
• Provide proactive communication and updates via Loom, email, and meetings
• Lead recurring review calls and roadmap discussions
• Build long-term client relationships focused on trust, transparency, and growth
• Identify upsell and retainer opportunities where appropriate
• Facilitate weekly delivery meetings and project reviews
• Allocate tasks across designers and developers
• Conduct QA reviews and enforce agency standards
• Support junior team members through mentorship and process guidance
• Escalate risks or blockers appropriately to leadership
• Help improve SOPs, workflows, and internal documentation
• Contribute ideas for operational efficiency and process optimization
• Support retrospective reviews and continuous improvement initiatives
• Maintain organized project records and reporting structures
• Review project changes and support budget management
• Ensure projects remain aligned with business goals and profitability targets
• Assist with quoting, scoping, and proposal preparation when needed

Senior Shopify Project, Account Manager

• Own conversion rate optimization across the Shopify storefront PDPs, collection pages, checkout flow, homepage
• Run A/B tests and on-site experiments; manage tooling and interpret results
• Manage Shopify app ecosystem including upsell/cross-sell, reviews, subscriptions, bundles, and site speed tools
• Maintain integrations and troubleshoot issues across apps, pixels, and data layers
• Coordinate with creative team to brief and deploy updated imagery, copy, and UGC across PDPs
• Own PDP optimization on TikTok Shop titles, bullets, imagery, A+ content, category/attribute setup
• Monitor TikTok Shop storefront performance and flag issues to the broader team
• Coordinate with the content and affiliate team to ensure product pages are dialed in to support creator traffic
• Stay current on TikTok Shop feature releases and surface relevant updates
• Assist with Amazon listing optimization titles, bullets, A+ content, backend keywords, imagery
• Work alongside internal stakeholders and agency contacts to implement updates and maintain listing health
• Flag suppressed listings, content issues, or policy flags and coordinate resolution
• Execute campaign sends end-to-end: build, QA, schedule, and deploy in Klaviyo
• Partner with Director of Growth and retention agency on flow strategy — your role is hands-on implementation
• Manage segmentation logic, list hygiene, and send cadence
• Pull post-send reporting and surface performance insights
• Own the review platform — ensure review collection, moderation, and syndication are running
• Leverage AI tools for copywriting, content optimization, and productivity
• Maintain clean documentation across SOPs, app settings, and platform configurations
• Support new channel or integration launches as the business scales

Ecommerce jobs in South Africa

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