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E-commerce Operations Assistant
Assist WorldVirtual Assistant supporting day-to-day operations for a growing e-commerce business. Handling Amazon and Walmart operations with a focus on execution and consistency.
About the role
Key responsibilities & impact- Monitor and forecast inventory levels using existing templates
- Plan and execute inventory replenishment
- Place purchase orders with vendors
- Coordinate shipments with freight carriers
- Track inventory movement and ensure lead times are met
- Process customer orders twice daily (morning & afternoon)
- Download order reports and upload into shipping software (ShipStation)
- Generate and organize shipping labels by SKU
- Send sorted labels to warehouse for fulfillment
- Upload tracking numbers back into Walmart
- Review and confirm purchase orders from Walmart
- Coordinate inventory availability with warehouse/vendor
- Schedule and manage carrier pickups
- Generate required documentation:
- Bill of Lading (BOL)
- Advanced Shipment Notice (ASN)
- Invoice
- Maintain inventory levels across all channels
- Track overseas shipments with 60–90 day lead times
- Provide weekly production quotas to vendors
- Assist with pricing and sourcing (manufacturers + freight)
- Accurately enter all transactions into QuickBooks
- Maintain clean and organized financial records
- Daily checks on product listings and ad placements
- Enter inventory received from vendors
- Open and manage cases with Amazon/Walmart when issues arise
Requirements
What you’ll need- Strong attention to detail (non-negotiable)
- Ability to follow SOPs and processes accurately
- Experience with Excel / spreadsheets
- Basic experience with QuickBooks (invoicing, order entry)
- Strong organizational and time management skills
- Experience with Amazon FBA or Walmart Seller Center (nice to have)
- Familiarity with ShipStation or similar shipping tools (nice to have)
- Exposure to inventory planning or supply chain operations (nice to have)
Benefits
Comp & perks- 100% REMOTE
- $50 birthday bonus
- $200 testimonial bonus
- $500 entry monthly raffle
- NO TRACKER. NO PROBLEM
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
inventory managementpurchase order processingshipping documentationdata entryfinancial record maintenanceinventory forecastinginventory replenishmentorder processingsourcingpricing
Soft Skills
attention to detailorganizational skillstime managementability to follow SOPscommunication skills