Digital Experience Manager

Volkswagen Group

Digital Experience Manager leading Volkswagen South Africa's digital transformation journey across the customer value chain. Responsible for managing projects and driving improvement in digital customer experiences.

Posted 7/4/2026full-timeSandton • 🇿🇦 South AfricaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead the long-term digital transformation strategy.
Manage cross-functional digital transformation programmes.
Drive continuous improvement of digital customer journeys.
Manage the Volkswagen digital ecosystem, CRM and lead platforms.
Coordinate digital projects, budgets and agencies.
Monitor KPIs, risks and project delivery.
Build stakeholder relationships across VW, dealers and global partners.

Requirements

What you’ll need

A formal 3-year Bachelor's degree and/or Honours Degree from a recognized tertiary institution, preferably with majors in any of the following Digital Marketing / Strategy / Marketing / Data Analytics / Statistics / Project Management
Minimum 5 years' experience in Digital Marketing with Digital Management and UX.
Experience with Adobe Analytics, CMS, Spider P & F, PDS, MBV and Victor.
Experience managing CRM, digital ecosystems and cross-functional projects.
Budget management and agency management experience.
Strategic thinking
Project & programme management
Stakeholder management
SEO and website analytics knowledge
HTML/CSS/CMS understanding
Excellent communication and leadership skills

Benefits

Comp & perks

Competitive packages
Flexible Working model
Community Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Digital MarketingDigital ManagementUXSEOHTMLCSSCMSData AnalyticsStatisticsProject Management

Soft Skills

Strategic ThinkingExcellent CommunicationLeadership

Certifications

Bachelor's DegreeHonours Degree