E-commerce Manager

Keen

Ecommerce Manager overseeing Shopify Plus storefront operations for digital marketing agency. Managing merchandising, promotions, and retention initiatives to enhance ecommerce performance.

Posted 7/7/2026full-timeCape Town • 🇿🇦 South AfricaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Shopify Plus ecommerce storefronts, including product listings, promotional offers, and subscription operations. Proficient in project management, quality assurance, and performance reporting to enhance ecommerce operations.

Highest-signal resume keywords

Shopify Plus ExperienceEcommerce Operations ManagementProject Management SkillsSubscription Management PlatformsGoogle Analytics Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Ecommerce OperationsProduct SetupOnsite MerchandisingPromotional ExecutionQuality AssuranceSEO FundamentalsA/B Testing ToolsPlatform ImplementationsReporting ToolsIssue Resolution

Soft Skills

Attention to DetailExcellent CommunicationCross-Functional CoordinationProactive Approach

Tools & Technologies

Shopify AnalyticsOrdergrooveKlaviyoAttentiveJIRA

Industry Keywords

EcommerceWellnessVitaminsSupplements

About the role

Key responsibilities & impact

Manage the day-to-day operations of a Shopify Plus ecommerce storefront.
Set up, test, and manage discount codes, promotional offers, and sale events.
Maintain onsite content including banners, homepage assets, collection pages, and campaign messaging.
Create and update product listings, including SKUs, descriptions, pricing, imagery, and collection assignments.
Support subscription operations, including offer updates, pricing changes, and customer-facing settings using Ordergroove or a similar platform.
Coordinate ecommerce projects end-to-end, including timelines, milestones, stakeholder communication, and vendor follow-ups.
Support platform migrations and implementation projects, including loyalty program replatforming initiatives.
Conduct quality assurance across the website, email campaigns, SMS campaigns, and newly launched features.
Identify and resolve issues related to broken links, display inconsistencies, checkout flow, and mobile responsiveness.
Pull and organize performance reports using Shopify Analytics, Google Analytics, and other reporting tools.
Manage ad hoc ecommerce requests across marketing, creative, customer experience, operations, and external partners.
Support the broader ecommerce and retention team with additional projects and operational tasks as needed.

Requirements

What you’ll need

2 to 4 years of experience in ecommerce, ecommerce operations, or digital project management.
Hands-on experience working with Shopify Plus.
Experience with subscription management platforms such as Ordergroove or similar tools.
Working knowledge of Klaviyo, Attentive, Google Analytics, and basic reporting tools.
Strong project management skills with the ability to manage multiple priorities and stakeholders.
Experience with onsite merchandising, promotional execution, and product setup in an ecommerce environment.
Strong attention to detail and a proactive approach to quality assurance and issue resolution.
Excellent communication and cross-functional coordination skills.
Understanding of SEO fundamentals for ecommerce.
Experience with technology migrations, platform implementations, A/B testing tools, or JIRA is advantageous.
Experience in wellness, vitamins, or supplements is a plus.

Benefits

Comp & perks

Hybrid remote/in-office
Birthday off
Professional development & training opportunities
& More being added!