Ecommerce

• Communicate product strategy and roadmap updates effectively to cross-functional stakeholders and leadership.
• Coordinate execution across multiple teams, squads, or pods to ensure seamless product launches and updates.
• Drive product innovation within the E-commerce segment, leveraging a culture of A/B testing and data-driven insights.
• Champion the customer voice across the product organization, prioritizing the roadmap based on user pain points and market dynamics.
• Demonstrate strong technical fluency by anticipating architectural tradeoffs and technical risks.
• Define and analyze complex metrics that inform the success of the product area, driving sustained impact on customer satisfaction and business OKRs.

Senior Product Manager – E-Commerce

• Sort incoming merchandise into salable, salvage, or discard categories
• Price items using established pricing guidelines
• Accurately post 40 or more items per hour
• Place, rotate, and organize merchandise in designated areas
• Learn and apply knowledge of brands, collectibles, and market trends
• Maintain a clean, safe, and organized workspace
• Operate trash compactor and dispose of waste as needed
• Follow all Goodwill safety, security, and operational policies
• Support Goodwill’s Guiding Principles, including processing all product within 24 hours

ECommerce Associate – Posting & Shipping

• Owns the end-to-end Search product (web/mobile), including vision, roadmap, and lifecycle execution
• Defines and prioritizes search capabilities and outcomes, balancing customer value with technical feasibility and time-to-value
• Leads search discovery and structured experimentation with UX, analytics, and engineering
• Translate customer, business, and platform needs into PRDs, epics, and user stories
• Owns and prioritizes the search backlog in collaboration with engineering and design
• Drives delivery excellence through agile execution, release/experiment cadence, and KPI-based outcome tracking
• Work closely with engineering teams to ensure search solutions are feasible, scalable, and aligned with architectural standards
• Builds strong, trust-based relationships with internal and external stakeholders
• Use analytics and observability tools to monitor search performance and experience quality

Senior Technical Product Manager, eCommerce Search Experience

• Designs, develops and manages activities for a specific digital product from product definition and planning through production, release, and end of life.
• Owns the identification and management of specific features or components within a digital product.
• Translate business requirements into detailed technical specifications and user stories.
• Prioritize backlog items in collaboration with engineering and design.
• Leads individual technical product innovation processes, from ideation, to prototyping, testing, piloting, and scaling.
• Ensures delivery excellence by aligning product execution with agile best practices, sprint goals, and release timelines, while proactively identifying and mitigating risks.
• Leads the full lifecycle of a digital product or platform, from initial concept and strategic planning through development, launch, and eventual sunset.
• Work closely with engineering teams to ensure feasibility, scalability, and alignment with architectural standards.
• Participate in sprint planning, standups, and retrospectives to promote on-time delivery.
• Interface with internal stakeholders to gather feedback and validate technical solutions.
• Use real-time analytics tools to monitor product performance, identify issues, and propose improvements.
• Create and maintain product documentation, including technical specs, release notes, and user guides.

Senior Technical Product Manager, eCommerce

• Develop and maintain ecommerce storefronts using HTML5, CSS3, and modern vanilla JavaScript (ES6+)
• Write efficient server-side logic using Miva Template Language (MVT)
• Build and support integrations with external systems (REST/SOAP APIs, ERPs, CRMs, etc.)
• Act as the technical bridge between client storefronts and their broader business ecosystem
• Troubleshoot and resolve frontend, backend, and configuration issues across platforms
• Optimize performance, SEO, accessibility, and conversion
• Implement merchandising strategies, personalization, promotions, and optimized purchase flows

Web Developer – Ecommerce

• Ensures accurate, timely, and compelling product presentation across digital channels
• Partners closely with cross‑functional teams
• Responsible for vendor communications related to ecommerce and omnichannel product needs
• Responsible for annual sample inventory

Ecommerce Detail Assistant

• Assists in the daily operation of E-Commerce customer order fulfillment
• Performs warehouse work involving receiving, storing, and shipping merchandise
• Verifies incoming and outgoing shipping documents
• Uses automated material identification equipment and common hand tools
• Assists in packing and final preparation of customer orders
• Performs housekeeping tasks as needed
• Welcomes customers and maintains product knowledge
• Communicates information regarding product availability

E-Commerce Warehouse Worker

• Lead the transformation of marketing technology initiatives
• Enhance client engagement through innovative marketing strategies
• Serve as a strategic advisor to drive impactful results
• Foster and develop top-performing teams to deliver solutions
• Collaborate with stakeholders to identify and implement leading practices
• Utilize data-driven insights to inform decision-making processes
• Maintain alignment of marketing efforts with overall business objectives
• Promote a culture of continuous improvement and operational excellence

Senior Manager, Digital Experience and Customer Data Platform – CDP

• Execute SKU setup and ongoing updates within PIM and related systems for Kay, Kay Outlet, and Peoples websites
• Review and maintain product attributes, imagery, and content to ensure accuracy and customer‑friendly presentation
• Assign products to the appropriate taxonomy, categories, and facet values following established guidelines
• Support dropship assortment setup and maintenance, including basic inventory checks and vendor coordination
• Perform QA checks before and after products go live to ensure accurate site display and readiness
• Escalate data, inventory, or setup issues to senior team members as needed
• Conduct routine site checks to validate product availability, pricing, links, and variations
• Assist with product linking (e.g., size, metal, or style variations) to support proper site organization
• Maintain clearance and promotional categorizations under guidance
• Review marketing links and site placements to ensure accuracy and functionality
• Document and report issues such as broken links, incorrect pricing, or missing product data
• Partner with Merchandising, Marketing, IT, and Operations teams to support timely execution
• Support resolution of basic product or order‑related issues by routing to the appropriate team
• Participate in team meetings, training sessions, and assigned projects

eCommerce Merchandiser

• Drive the growth of eCommerce sales and expand the Professional Tools online presence across key platforms.
• Serve as the primary point of contact for Professional Tools’ largest eCommerce account, Amazon, managing all related account activities.
• Manage the Professional Tools product catalog within Amazon Vendor Central, ensuring accurate content, optimized listings, and a strong customer experience across Amazon and the Amazon Marketplace.
• Monitor Amazon category trends, identify opportunities for growth, and develop strategies focused on underserved or emerging product categories.
• Plan, execute, and continuously optimize Amazon advertising investments to support growth on priority ASINs while ensuring effective use of spend.
• Identify and address cost reduction opportunities related to Amazon operational penalties by partnering with Credit and Operations teams.
• Collaborate closely with Customer Service teams in to resolve order processing questions and support special purchasing initiatives, including bulk buy programs.
• Build and manage a direct relationship with Amazon Canada, developing and executing Canada specific strategies for both brands.
• Manage vendor agreements, including pricing updates and price increase communications, in alignment with business objectives.
• Actively participate in the Professional Tools internal eCommerce Project Team, collaborating across functions and platforms.
• Support the evolution of North American MAP policies, with primary responsibility for implementation, enforcement, and daily execution.

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