Ecommerce

• Communicate product strategy and roadmap updates effectively to cross-functional stakeholders and leadership.
• Coordinate execution across multiple teams, squads, or pods to ensure seamless product launches and updates.
• Drive product innovation within the E-commerce segment, leveraging a culture of A/B testing and data-driven insights.
• Champion the customer voice across the product organization, prioritizing the roadmap based on user pain points and market dynamics.
• Demonstrate strong technical fluency by anticipating architectural tradeoffs and technical risks.
• Define and analyze complex metrics that inform the success of the product area, driving sustained impact on customer satisfaction and business OKRs.

Senior Product Manager – E-Commerce

• Work with the eCommerce Manager to operate all aspects of the Homepage process from strategy to execution.
• Partner with eCommerce category teams & Content team to review business priorities and plan a robust digital strategy that delivers a unique experience for customers.
• Collaborate and build relationships with digital planning partners to maximize promotional capabilities to drive long term strategy and click through rate.
• Lead weekly touchpoint meetings with cross-functional team to review homepage programming plans and enhance opportunities to ensure internal alignment prior to content launch.
• Help with asset optimization, prioritization and needs assessment, and A/B testing conversations to help improve digital programming strategies.
• Use data-driven tools to pull insights and knowledge of the digital business priorities to advocate for resources, develop programming best practices, and provide weekly/ad-hoc analysis on programmed content effectiveness.
• Work with the digital operations team to assess and prioritize content needs

Senior eCommerce Associate

• Lead the development and execution of the eCommerce Business plan
• Develop and execute the Amazon business plan, delivering all financial and business development KPI’s
• Lead and develop the eCommerce Customer Development team
• Partner with all cross functional partners to develop ecommerce, budgets, spend cycles, and KPI reporting
• Provide brand-specific insights and guidance to maximize opportunities, efficiency, and return on spend
• Deliver regular performance reporting, including sales, profitability, ROAS, and risks or challenges (e.g., out-of-stocks, supply chain constraints)
• Optimize marketing investment by brand, working with the brand team and agency partners to leverage Amazon advertising solutions (AMS, AMG, AAP) to drive conversion and profitability
• Apply deep understanding of Holistic Health brands, brand positioning, customer demographics, and shopper behaviors to drive conversion and profitable growth across Amazon and other retail.com platforms (e.g., Walmart.com, Costco.com, Walgreens.com)
• Collaborate cross-functionally with Brand, Sales, and all internal stakeholders to align on content, execution, and priorities; proactively surface and escalate risks as needed
• Serve as a subject-matter expert on ecommerce marketing best practices and trends; contribute ecommerce expertise to cross-functional initiatives and projects.

Senior Director, Ecommerce

• Develop and maintain ecommerce storefronts using HTML5, CSS3, and modern vanilla JavaScript (ES6+)
• Write efficient server-side logic using Miva Template Language (MVT)
• Build and support integrations with external systems (REST/SOAP APIs, ERPs, CRMs, etc.)
• Act as the technical bridge between client storefronts and their broader business ecosystem
• Troubleshoot and resolve frontend, backend, and configuration issues across platforms
• Optimize performance, SEO, accessibility, and conversion
• Implement merchandising strategies, personalization, promotions, and optimized purchase flows

Web Developer – Ecommerce

• Monitor KPIs for trends daily (Inventory & out of stock risks, number of orders and system status)
• Troubleshoot system errors that prevent automatic order fulfillment
• Manage day-to-day communications with 3PL and internal teams to ensure smooth flow of order fulfillment
• Define inventory target, plan and maintain appropriate inventory levels at 3PL warehouses
• Create and maintain a dashboard of KPI metrics and perform analyses to identify and manage risks and opportunities
• eCommerce 3PL relationship owner - leads regular operations meetings with 3PL sites
• Onboarding of new/maintenance of existing D2C & PurePlay retailers
• Help define optimal team set up and manage the direct report of that structure

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