Ecommerce

• Builds and maintains effective long-term relationship and a high level of satisfaction with assigned client accounts.
• Interacts with clients and other departments to constantly improve operational standards and support client needs by contributing to strategic plans and reviews;
• Implementing production, productivity, quality, and customer service performance standards;
• Continually evaluating processes and procedures; making recommendations for process improvement and communicating to the client as appropriate;
• Providing training to clients as needed.
• Exercise judgment and make decisions that have positive operational impacts on the business line.

Digital Experience Client Advisor

• leverage data, statistics, and visualization to generate actionable insights that drive value across multiple business functions.
• utilize market-leading tools, data automation, and analytical methodologies to support reporting and performance measurement.
• collaborate with cross-functional teams to analyze trends, optimize digital strategies, and provide clear recommendations for business growth.
• ensure the accuracy, consistency, and security of data across all reports and analysis.

Senior Data Analyst – Digital and Ecommerce, Experimentation, Math/Stats, A/B Testing, ML

• Omni-Channel, digital first, category performance across assigned categories
• End-to-end digital merchandising strategy (search, browse, taxonomy, product content)
• In collaboration with functional partners, omni-channel merchandising strategy (availability, delivery promise, pricing & promotions, post order experience, account management, etc.)
• Conversion rate, traffic growth, and digital revenue expansion
• Scalable playbooks for category growth and operational excellence
• Leadership and development of a multi-layered team
• Own digital revenue performance, forecasting, and goal attainment across assigned categories
• Drive improvements in conversion, traffic, average order value, and attach rates
• Define and execute category growth strategies using data-driven insights
• Lead category business reviews and growth planning with clear KPIs and accountability
• Identify and unlock opportunities through omni-channel analytics, customer behavior, and performance data

Senior Manager – Digital Category Experience

• Own the integration of support planning and program execution systems with corporate planning standards to eliminate planning lag across the organization
• Partner with department and executive leadership to define annual and multi-year roadmaps, translating strategic intent into funded, scoped, and sequenced programs with clear ownership and success measures
• Define and maintain a portfolio-level view of all Support & Digital Experience initiatives to provide leadership with consistent visibility into scope, progress, dependencies, risks, and business outcomes
• Deploy best-in-class system tooling to run large multi-department programs, equipping teams to effectively manage the full lifecycle of the initiative portfolio
• Establish and demonstrate program management standards to ensure that business requirements, technical requirements, dependencies, and success measures are clearly defined and followed
• Drive risk identification, dependency mapping, and escalation frameworks that proactively surface blockers before they become program-level delays
• Lead program retrospectives and closeout reviews that generate reusable insights and continuously raise the quality bar for future program execution
• Apply data-driven approaches to measure program health and impact, building dashboards and reporting mechanisms that give stakeholders actionable, real-time visibility
• Drive and own the monthly and quarterly business review (MBR/QBR) cadence with department leadership and executive owners
• Serve as the primary interface between Support leadership and cross-functional stakeholders including Product, Engineering, Finance, and IT-synthesizing portfolio status into concise, executive-ready narratives
• Influence and align senior stakeholders across departments through clear communication and structured decision frameworks
• Represent the Support & Digital Experience program office in corporate planning forums, contributing to enterprise-wide prioritization and resource allocation decisions
• Drive year-over-year strategies and programs that continuously transform support systems, customer experience, and technical support engineer tooling
• Own the advancement of the organization's lean maturity through a multi-year roadmap that reaches and sustains Lean Level 4 and Level 5 across support operations
• Champion Al and automation integration into support workflows, anticipating industry disruptions driven by Al, and leveraging Al trends to enhance functional strategy and long-term operational excellence
• Build and evolve the continuous improvement culture across the support organization, coaching teams on lean principles and eliminating waste
• Benchmark internal practices against industry-leading enterprise support models to shape transformation strategy and justify investments

Principal Technical Program Manager, Digital Experience – Innovation

• leverage data, statistics, and visualization to generate actionable insights that drive value across multiple business functions
• utilize market-leading tools, data automation, and analytical methodologies to support reporting and performance measurement
• collaborate with cross-functional teams to analyze trends, optimize digital strategies, and provide clear recommendations for business growth

Senior Data Analyst – Digital, Ecommerce, Experimentation, Math/Stats, A/B testing, ML

• Lead the strategic planning, implementation, and management of Customer Experience and Digital Commerce platforms
• Drive the adoption of technology across the global organization
• Develop and execute strategies to leverage platforms to increase sales
• Collaborate with sales and field service teams across global markets
• Monitor and analyze system performance, user feedback, and key metrics
• Define the strategic vision and roadmap of platforms
• Manage vendor relationships and coordinate with IT and other departments

Digital Platform Manager, Customer Experience, Digital Commerce

• Lead and execute end to end UX research that supports business objectives and delivers measurable outcomes
• Design and conduct research using appropriate methodologies, balancing rigor with practicality based on project needs
• Translate research findings into clear, actionable insights that influence product, design, and business decisions
• Create high quality research artifacts and present findings in a compelling, accessible way for diverse audiences
• Partner closely with UX designers, product managers, business line clients, marketing, analytics, and other teams to strengthen collaboration and understanding
• Define measurable research objectives and evaluate success against those outcomes to demonstrate impact
• Uphold excellence in research quality, facilitation, storytelling, and insight synthesis

UX Researcher – Digital Experience, Business Banking

• Lead end-to-end UX research and discovery efforts that align to business and product objectives
• Partner with product managers, designers, and business stakeholders to define problems, shape research strategies, and guide decisions
• Select and apply appropriate research methodologies based on context, constraints, and desired outcomes
• Conduct qualitative and exploratory research, including stakeholder interviews, journey mapping, and synthesis of complex inputs
• Translate findings into clear, actionable insights that directly inform product direction and business strategy
• Present insights in a structured, outcome-oriented way for both technical and non-technical audiences
• Identify opportunities to improve digital experiences and support the definition of future-state strategies
• Build strong cross-functional partnerships, positioning research as a critical input to decision-making
• Contribute to consistent research practices, improving quality, clarity, and repeatability across work

UX Researcher – Digital Experience, Corporate & Institutional Banking

• Communicate product strategy and roadmap updates effectively to cross-functional stakeholders and leadership.
• Coordinate execution across multiple teams, squads, or pods to ensure seamless product launches and updates.
• Drive product innovation within the E-commerce segment, leveraging a culture of A/B testing and data-driven insights.
• Champion the customer voice across the product organization, prioritizing the roadmap based on user pain points and market dynamics.
• Demonstrate strong technical fluency by anticipating architectural tradeoffs and technical risks.
• Define and analyze complex metrics that inform the success of the product area, driving sustained impact on customer satisfaction and business OKRs.

Senior Product Manager – E-Commerce

• Maintain and update PAR's Shopify Plus storefronts — adding new products, updating listings, and keeping content current
• Support the ongoing modernization of existing storefronts, including UI improvements and experience audits
• Create and update storefront assets — banners, product imagery, and page layouts using Canva and similar tools
• Serve as the primary point of contact for franchisee operators and internal teams on storefront access, login issues, and purchasing questions
• Troubleshoot issues on behalf of franchisees — diagnosing why something isn't working on their end and coordinating with IT or platform support to resolve it
• Manage user access and account setup for enterprise customer groups
• Translate unique operator or operational needs into practical storefront solutions
• Act as the connective tissue between what franchisees need, what operations requires, and what IT can build

Ecommerce jobs in Minnesota

See all jobs on JobTailor