Ecommerce

• Own and drive the full LATAM P&L across Amazon and Mercado Libre, delivering revenue growth, margin expansion, and market share gains.
• Lead strategic joint business planning (JBP) with senior marketplace leadership, influencing long-term growth strategies and investment priorities.
• Define and execute the LATAM marketplace strategy across 1P and 3P models, optimizing channel mix, profitability, and scalability.
• Lead regional business development initiatives, successfully launching and scaling SharkNinja brands from the US into Mexico, Brazil, and broader LATAM markets.
• Optimize pricing, trade investment, and promotional strategy to maximize ROI and contribution margin.
• Own demand forecasting, inventory planning, and trade spend management to ensure forecast accuracy, in-stock excellence, and working capital efficiency.
• Drive performance across key marketplace levers including traffic, conversion rate, and average order value (AOV).
• Manage margin to contribution targets, balancing topline growth with bottom-line profitability.
• Establish disciplined operating cadences, KPIs, and performance dashboards to drive accountability across the region.
• Build and lead a high-performing, cross-functional LATAM eCommerce “pod” inclusive of Sales, Marketing, Digital/Advertising, Finance, and Supply Chain.
• Drive alignment between global brand strategy and localized marketplace execution.
• Elevate organizational capability in Mexico and Brazil, building scalable processes and local market expertise.
• Foster a culture of ownership, speed, and data-driven decision-making.
• Serve as the executive face of SharkNinja to Amazon and Mercado Libre leadership across LATAM.
• Influence senior internal stakeholders, including C-suite leaders, through clear financial storytelling, strategic recommendations, and performance transparency.
• Translate marketplace insights into actionable regional and global growth strategies.
• Navigate complex negotiations and trade-offs with confidence, credibility, and strong executive presence.

VP, Ecommerce – LATAM Pure Players

• Communicate product strategy and roadmap updates effectively to cross-functional stakeholders and leadership.
• Coordinate execution across multiple teams, squads, or pods to ensure seamless product launches and updates.
• Drive product innovation within the E-commerce segment, leveraging a culture of A/B testing and data-driven insights.
• Champion the customer voice across the product organization, prioritizing the roadmap based on user pain points and market dynamics.
• Demonstrate strong technical fluency by anticipating architectural tradeoffs and technical risks.
• Define and analyze complex metrics that inform the success of the product area, driving sustained impact on customer satisfaction and business OKRs.

Senior Product Manager – E-Commerce

• Define and drive the product vision, roadmap, and execution strategy for Tillster’s enterprise restaurant commerce and operational tooling platform
• Build scalable workflows supporting onboarding, restaurant administration, menu/catalog management, order operations, reporting, and integrations
• Prioritize features and platform improvements using customer feedback, operational insights, analytics, and market research
• Establish product KPIs, OKRs, and operational success metrics tied to adoption, efficiency, scalability, and business outcomes
• Identify friction points within enterprise restaurant operational workflows and design scalable solutions that improve efficiency and usability
• Lead discovery sessions with enterprise restaurant customers to understand operational challenges across complex multi-location and franchise environments
• Partner with internal operational and implementation teams to improve workflow automation, onboarding, and operational visibility
• Drive customer journey mapping, usability testing, and workflow optimization initiatives
• Build and enhance enterprise tooling for restaurant administration, merchant management, order operations, user permissions and role management, reporting and analytics, platform integrations and APIs
• Collaborate closely with Engineering, Design, Operations, Sales, Customer Success, and Implementation teams to deliver high-impact platform capabilities
• Translate business requirements into clear product requirements, user stories, acceptance criteria, and launch plans
• Support go-to-market readiness through documentation, training, product positioning, and rollout planning
• Drive alignment across stakeholders while balancing customer needs, operational scalability, and platform strategy
• Leverage data, analytics, and AI-driven insights to identify operational inefficiencies and prioritize platform improvements
• Explore opportunities for intelligent automation, predictive operational tooling, and AI-enhanced restaurant management workflows
• Partner with Data and Engineering teams to improve operational visibility and decision-making through analytics and automation.

Product Manager – Enterprise Restaurant E-Commerce Tools

• This role is a business product people leader in a business‑led, technology‑enabled delivery model.
• The Senior Manager is accountable for end-to-end execution of agent and member digital sales and service experiences within CSAA personal lines, ensuring consistent, high-quality delivery across distribution channels.
• This people leader owns delivery outcomes, experience quality, driving digital experience innovation through emerging technologies, and KPI performance within their domain, translating enterprise strategy into executable roadmaps and results.
• The role leads a team of Product Managers and ensures alignment across cross-functional partners to deliver business outcomes.
• The Senior Manager operates with significant autonomy in execution and prioritization, while aligning to broader strategic direction.
• Success requires strong leadership in a matrixed environment and the ability to drive clarity, accountability, and results across stakeholders.

Senior Manager, Digital Experience Delivery – Personal Lines Insurance

• Manage revenue and profitability targets across DTC, Amazon, and TikTok Shop
• Execute channel-specific growth strategies focused on acquisition, conversion, retention, and contribution margin improvement
• Monitor and optimize core KPIs including conversion rate, store health scores, and inventory performance
• Optimize site merchandising and online engagement - ensuring strong CX experience and functionality
• Lead promotional planning, product launches, and seasonal campaigns in collaboration with Brand, Design and Media teams
• Stay at the cutting edge of new online store technology and capabilities in the market
• Oversee site merchandising, product setup, promotional execution, and UX optimization
• Partner with internal and external teams to improve conversion rate and AOV
• Ensure consistency in brand presentation, storytelling, and user experience across all touchpoints
• Manage day-to-day operations on Amazon with agency partners, including listings, content, pricing, promotions, and advertising strategy - including advertising efficiency and product level focus
• Lead new product launches and big Amazon moment activation in leadership with our Amazon agency
• Monitor account health, fulfillment, inventory levels, and channel net profit margin.
• Drive revenue growth and brand excellence for our experience on Amazon
• Manage TikTok Shop store health — maintain product catalog, PDPs, site content and pricing/promotions
• Ensure inventory health through ‘Fulfilled by TikTok’ aligned with excellent fulfillment and customer experience
• Lead Product assortment and merchandising decisions, building bundles and competitive offers
• Oversee project management on Influencer and Affiliate programs
• Partner closely with Media and Influencer team to maximize brand impact on the platform and to drive maximum revenue growth
• Establish new team processes to adapt the team and brand to a constantly changing platform environment
• Serve as the primary liaison between Marketing, Sales, Operations, Finance, and Customer Experience on all Ecommerce matters
• Ensure accurate forecasting, inventory management, and reporting across channels
• Develop best practices, systems, and processes to enable growth and scalability
• Lead the strategy, activation, and execution on all Ecommerce matters within Annual Operating Plan

Director of ECommerce

• Develop and maintain ecommerce storefronts using HTML5, CSS3, and modern vanilla JavaScript (ES6+)
• Write efficient server-side logic using Miva Template Language (MVT)
• Build and support integrations with external systems (REST/SOAP APIs, ERPs, CRMs, etc.)
• Act as the technical bridge between client storefronts and their broader business ecosystem
• Troubleshoot and resolve frontend, backend, and configuration issues across platforms
• Optimize performance, SEO, accessibility, and conversion
• Implement merchandising strategies, personalization, promotions, and optimized purchase flows

Web Developer – Ecommerce

• Define and drive the global e‑commerce strategy and multi‑year product roadmap, ensuring alignment with overall business objectives and functional priorities.
• Own and manage the global technical development pipeline, including feature prioritization and resolution of technical debt across platforms.
• Lead competitive intelligence, market research, and voice‑of‑customer initiatives across business units to validate strategic decisions and strengthen value propositions.
• Provide end‑to‑end global project management, tracking execution against milestones and proactively identifying and removing operational roadblocks.
• Communicate progress, risks, and dependencies to senior leadership to enable timely escalation and decision‑making.
• Partner closely with Marketing, SEO, Services, and other customer‑facing teams to deliver a best‑in‑class digital customer experience.
• Collaborate with Supply Chain, Legal, Operations, and Service organizations to ensure scalability, compliance, and operational integrity across regions.
• Facilitate global brainstorming and knowledge‑sharing sessions to promote best‑practice adoption and continuous improvement.
• Present strategy updates, KPIs, and business results to executive leadership on a regular cadence.
• Support regional business units in annual budget planning, investment prioritization, and resource allocation, track performance versus plan throughout the year.
• Identify organizational capability gaps and deploy global resources strategically to maximize business impact.

Senior Manager, Global Product Owner – E-commerce

• Act as a senior technical SME for Aternity Digital Experience solutions across SaaS and hybrid environments
• Lead complex Aternity engagements including EUE deployments, advanced dashboards, alerting, and cross-domain analysis
• Design and validate enterprise-scale Aternity architectures aligned to customer goals and operating models
• Resolve high-complexity issues requiring deep EUE platform, performance, and experience-analytics expertise
• Champion the business value of Riverbed solutions through visibility, and business outcomes
• Analyze customer IT organizations, requirements, and processes to drive adoption and utilization of Riverbed solutions and maximize ROI and business value
• Deliver Aternity primarily in SaaS operating models, ensuring stability, scalability, and operational readiness
• Guide customers on DEX operating models, SaaS best practices, and long-term adoption strategies
• Translate business and IT objectives into measurable experience and productivity outcomes
• Own transition planning from a DEX and platform perspective, including architecture, sequencing, risks, and dependencies
• Ability to engage credibly with senior customer stakeholders
• Lead or support on-prem to SaaS transitions for Aternity customers, particularly in regulated or secured environments
• Partner with security, engineering, and delivery teams to ensure transitions are completed smoothly and securely
• Lead customer workshops covering DEX strategy, SaaS architecture, migration readiness, and success criteria

Senior Performance Consultant – Digital Experience, SaaS Transitions

• Own and prioritize the front‑office application roadmap, including e‑commerce, customer portals, and shared services platforms, ensuring alignment to business value and capacity.
• Lead execution and delivery of front-office initiatives with predictable outcomes across cost, schedule, quality and operational performance.
• Translate enterprise strategy into domain‑level roadmaps and sequenced delivery plans, resolving priority, capacity, and dependency tradeoffs within the front‑office scope.
• Serve as the single point of accountability for front‑office application health, availability, performance, and delivery outcomes.
• Partner with business leaders and BRMs to intake demand and make prioritization decisions within the front‑office domain, ensuring scope, tradeoffs, and delivery expectations are explicit and transparent.

Senior Manager, Digital Experience – Front-Office Applications

• Develop and articulate a clear, long-term product vision and strategy for the E-Commerce experience grounded in customer insights, competitive analysis, and business objectives.
• Build and maintain an outcome-driven product roadmap with defined priorities, measurable KPIs, and alignment to organizational goals.
• Identify and evaluate new growth and innovation opportunities, including new channels such as mobile apps, marketplace integrations, subscriptions, and loyalty programs.
• Lead the full product lifecycle—from concept and requirements through development, launch, and post-launch optimization.
• Act as a key decision-maker evaluating business opportunities, partnerships, and integration strategies that enhance the commerce experience.
• Serve as the voice of both the customer and the business, ensuring that product decisions deliver meaningful user and commercial value.
• Foster strong collaboration with engineering, design, operations, marketing, legal, compliance, and senior leadership to deliver high-quality digital experiences.
• Influence executive stakeholders with clear communication of strategies, business cases, insights, and performance outcomes.
• Champion continuous improvement across the entire digital commerce funnel.
• Leverage experimentation, data insights, and user research to improve conversion, retention, and customer satisfaction.
• Stay current on industry trends, competitive landscape, and emerging technologies to inform the roadmap and accelerate innovation.
• Monitor and manage product budgets and forecasts, ensuring alignment with financial plans and ROI targets.

Product Director, E-Commerce

• Lead the transformation of marketing technology initiatives
• Enhance client engagement through innovative marketing strategies
• Serve as a strategic advisor to drive impactful results
• Foster and develop top-performing teams to deliver solutions
• Collaborate with stakeholders to identify and implement leading practices
• Utilize data-driven insights to inform decision-making processes
• Maintain alignment of marketing efforts with overall business objectives
• Promote a culture of continuous improvement and operational excellence

Senior Manager, Digital Experience and Customer Data Platform – CDP

• Serve as the primary analytics leader across eCommerce, Marketing, Finance, Retail, Merchandising, Inventory Planning, and Operations.
• Own problem definition for analytics - determining which business questions matter and what decisions insights should inform.
• Move analysis beyond “what happened” to “why it happened,” “how it happened,” and “what we should do next.”
• Proactively mine data to identify risks, opportunities, inefficiencies, and performance drivers.
• Influence senior leaders through clear implications and actionable recommendations.
• Own the integrity, governance, and usability of core commerce, customer, and operational datasets across platforms (eCommerce, POS, CDP, email, data warehouse).
• Validate insights using business context and commercial logic — not just technical correctness.
• Define, document, and continuously evolve company-wide KPI frameworks in partnership with Finance and functional leaders.
• Identify and resolve cross-functional metric misalignment to ensure a single, trusted understanding of performance.
• Establish standards for data quality, documentation, and analytical transparency across the organization.
• Leverage AI as a core component of advanced analytical work, including hypothesis generation, exploratory analysis, pattern detection, insight synthesis, and narrative development.
• Design, operationalize, and scale repeatable AI-assisted workflows that support recurring company-level decisions (growth, margin optimization, inventory productivity, forecast alignment).
• Establish validation frameworks to pressure-test AI-generated outputs against source data, historical performance, customer behavior, and commercial logic.
• Embed AI-enabled insights into planning, forecasting, and executive performance reviews.
• Promote responsible, explainable, and outcome-driven AI usage across analytics workflows.
• Own web and digital analytics strategy using Heap, including funnel performance, customer journey analysis, and conversion optimization.
• Ensure tracking integrity and event schema accuracy, including review of structured data formats (e.g., JSON, data layers) in partnership with Product Engineering.
• Translate behavioral data into commercial implications that influence merchandising, marketing, inventory, and operational decisions.
• Ensure behavioral insights are aligned with downstream systems and financial realities.
• Reconcile demand, margin, inventory, and operational perspectives into cohesive performance narratives.
• Support planning, forecasting, and performance alignment across Finance, Retail, Merchandising, and Operations.
• Challenge assumptions and reframe business narratives using data-backed insight.
• Serve as a connector between commercial strategy and operational execution.
• Establish analytical standards that prioritize clarity, trust, commercial relevance, and decision impact.
• Reduce reactive ad hoc work by building scalable, decision-focused reporting and automation frameworks.
• Design the structure, workflows, and expectations for the analytics function.
• Hire, mentor, and develop junior analytics talent once foundational systems are established.
• Champion a modern, insight-driven analytics culture across the company.

Director, Ecommerce and Marketing Analytics

• Own pipeline and revenue across e-commerce brands (primarily Shopify ecosystem)
• Close $20K–$200K deals independently with DTC brands and mid-market companies
• Convert product usage, trials, and inbound into paying customers
• Define and improve PLG conversion loops: free trial → activation → paid
• Partner with Product to optimize onboarding, in-product conversion, and monetization
• Analyze drop-off points and continuously improve conversion rates
• Own Shopify App Store and ecosystem presence (and adjacent platforms)
• Build relationships with Shopify partners, agencies, and commerce enablement players
• Drive inbound through integrations, partnerships, and marketplace visibility
• Understand how e-commerce brands evaluate and buy technology
• Translate Terrific into clear ROI: conversion lift, AOV, engagement, revenue
• Identify friction in the buyer journey — and remove it

See all jobs on JobTailor