DevOps Engineer

• Designing, developing, implementing, and supporting solutions across the ServiceNow platform
• Building and supporting employee-focused digital solutions that streamline workflows
• Collaborating with Product Owners, Business Analysts, QA teams, and other IT stakeholders
• Delivering scalable, secure, and reliable solutions that improve operational efficiency
• Contributing to enterprise-wide solutions and continuously expanding ServiceNow expertise

DevOps Engineer III

• Plan, develop, and operate a compliance-ready environment for Cybersecurity Maturity Model Certification (CMMC) Level 2
• Define the architecture and configurations, along with evaluating the impact of changes
• Help define , build, and maintain Infrastructure as Code solutions and CI/CD practices within a Microsoft Azure environment
• Develop and operate interconnections between the platform and other UW Madison platforms or systems
• Collaborate closely with IT in schools and colleges, the Office of Cybersecurity, and technical teams

Regulated Research DevOps Engineer

• Develop and execute boiler outage inspection plans, ensuring adequate resources and thorough evaluations during planned and unplanned outages
• Perform and coordinate condition assessments of boiler pressure parts, refractory, high-energy piping, and flue gas systems
• Review inspection results and provide clear recommendations to facility leadership during and after outages
• Prepare condition assessment reports and executive summaries, including risk prioritization and maintenance recommendations
• Support development of long-term maintenance planning and lifecycle strategies for boiler components
• Review pressure part replacement scopes and coordinate with vendors to ensure quality, specifications, and delivery requirements are met
• Oversee and participate in QA/QC inspections, including shop inspections and field verification
• Coordinate inspections of related systems including scrubbers, baghouses, and flue gas ductwork
• Partner with engineering and corporate teams on material evaluations, standards, and improvement initiatives
• Maintain and analyze historical equipment data to support reliability improvements and failure reduction strategies

Boiler Reliability Engineer

• Oversee the process of releasing PCMI software to our clients.
• Act as a Subject Matter Expert in building and delivering software and DevOps using best practices.
• Troubleshoot issues that occur during the build/deployment process.
• Design, implement, and manage automated processes for infrastructure provisioning, configuration management, and application deployment.
• Build and maintain CI/CD pipelines using using Azure DevOps, TeamCity and Octopus Deploy.
• Create infrastructure-as-code to create repeatable and reliable infrastructure change processes.
• Manage and optimize cloud infrastructure on Azure.
• Collaborate with development, QA, and operations teams to implement DevOps best practices.
• Troubleshoot and resolve issues in development, test, and production environments.
• Implement and manage observability and alerting solutions to ensure system health and performance.
• Support efforts to improve system security and compliance.
• Document processes and procedures for internal use.

Senior DevOps Engineer

• Perform daily support for applications and users
• Troubleshoot user issues, CICD pipelines, scripting issues, and cloud services
• Review system and application logs, and verify completion of automated processes
• Perform ongoing performance tuning, infrastructure upgrades, and resource optimization as required
• Work with project teams to document and deploy new projects
• Provision and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
• Research, develop, and implement innovative and where possible automated approaches for system administration tasks
• Maintain and contribute to our knowledge base and documentation
• Influence broader technology groups in adopting Cloud technologies, processes, and best practices
• Creative thinking and proposing solutions to grow our business by delighting our clients
• May perform other duties as assigned

DevOps Engineer II, AWS

• Own and manage the CMDB, ensuring data is accurate, current and properly documented.
• Develop reports and dashboards, providing actionable insights to support audits, configuration status, lifecycle and executive decision making.
• Improve data accuracy by implementing automated workflows, discovery tools and system integrations.
• Establish and implement Configuration and Asset Management systems, standards and policies to ensure consistency and reliability.
• Collaborate across teams to gather and analyze data, translating findings into scalable CMBD capabilities.

Senior Configuration Management Engineer

• Investigate and resolve complex technical issues across application, infrastructure, and platform layers.
• Engage directly with enterprise banking customers to understand, investigate, and resolve technical issues.
• Use tools such as Prometheus, Grafana, Loki, OpenTelemetry to investigate behavior.
• Support Kubernetes-based banking platform environments across cloud, hybrid, and customer-hosted deployments.

Senior Site Reliability Engineer – Support

• Serve as a technical leader at the intersection of development, security and operations for our cloud team
• Ensure that all cloud services, networks and data pipelines are secure and compliant with industry standards
• Work closely with the development team, prioritizing a “Shift Left” culture by automating compliance and security scanning throughout the software development lifecycle
• Design and implement secure-by-default cloud infrastructure to handle data transmitted from IoT devices
• Develop secure mechanisms for data storage and processing, including encryption and secure authentication frameworks
• Enable the provisioning of secure cloud infrastructure through the development of infrastructure as code (IaC) modules
• Ensure all data transmitted from IoT devices to the industrial cloud is encrypted and securely handled
• Implement network-level security measures
• Oversee the integration of various cloud services to ensure secure data ingestion, storage, and processing
• Ensure the industrial cloud infrastructure complies with security standards such as ISO 27001

Senior DevSecOps Engineer

• Site Reliability Engineer will play a critical role in driving innovation and growth for the Banking Solutions, Payments and Capital Markets business
• Owning the technical engagement and ultimate success around specific modernization projects
• Hands-on experience with AWS technologies and know-how around how applications and services are constructed using the AWS platform
• Design and maintain monitoring solutions for infrastructure, application performance, and user experience
• Implement automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments
• Ensure application reliability, availability, and performance, minimizing downtime and optimizing response times
• Lead incident response, including identification, triage, resolution, and post-incident analysis
• Conduct capacity planning, performance tuning, and resource optimization
• Collaborate with security teams to implement best practices and ensure compliance
• Manage deployment pipelines and configuration management for consistent and reliable app deployments
• Develop and test disaster recovery plans and backup strategies
• Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response processes
• Participate in on-call rotations and provide 24/7 support for critical incidents

Site Reliability Engineer – AWS

• Augments CBO engineering team to extend infrastructure automation and secure delivery in a hybrid cloud environment.
• Maintains/extends Terraform & OpenTofu IaC (modular configs, remote state).
• Develops Ansible playbooks/roles (CaC, patching, compliance).
• Builds GitHub Actions CI/CD with security gates (SAST, dependency/secrets scanning, policy-as-code).
• Manages Docker image hardening and Kubernetes/Helm orchestration with vulnerability scanning.
• Integrates Shift-Left security and CIS/CBO baselines.
• Inherits existing patterns (no design-from-scratch); works within CBO change advisory, version control, peer review.

DevSecOps Engineer

• Oversee day-to-day operations for infrastructure, application support, database support, and cloud platforms, ensuring high availability, performance, and reliability
• Manage and optimize cloud infrastructure (Azure) and private cloud environments, aligning with organizational needs
• Implement and maintain operational procedures, KPIs, SLAs, and governance for ITSM processes across Incident, Request, and Change Management
• Monitor system performance and proactively address disruptions, capacity issues, bottlenecks, or reliability concerns
• Coordinate with internal teams to ensure smooth integration between applications, databases, and cloud services
• Lead a cross-functional team covering operations engineers, technical support specialists, and DBAs
• Provide coaching, mentoring, skill development, and performance management
• Ensure the team maintains depth and breadth of skills to support current and emerging technologies
• Drive implementation of best practices for Azure cloud operations, including monitoring, configuration, scaling, and cost optimization
• Oversee automation initiatives using Terraform/TFE, Harness, Jenkins, and related pipeline tools
• Serve as the point of escalation for critical technical issues, ensuring prompt resolution through coordination across teams
• Ensure service tickets and incidents are handled within expected timelines and quality standards
• Oversee MSSQL database operations including performance tuning, maintenance, backup/restore, incident resolution, and monitoring
• Ensure cloud and on-prem systems comply with corporate security policies, data protection policies, and industry regulations
• Manage relationships with cloud service providers, tool vendors, and support partners.

Site Reliability Engineer – Infrastructure

• Automate deployment and upgrade processes for Windows-based software across cloud environments
• Design and implement Infrastructure as Code solutions for Azure
• Build and maintain CI/CD pipelines for deployment, testing, rollback, and release automation
• Automate MSSQL setup, configuration, upgrades, backup, rollback, and clustering support for high availability
• Integrate monitoring and alerting tools to provide visibility into deployments, system health, and application performance
• Collaborate with engineering teams to integrate automation into the software development lifecycle
• Maintain, troubleshoot, and enhance application code in a .NET codebase
• Contribute to engineering improvements that increase reliability, maintainability, security, and operational efficiency
• Document automation processes, deployment workflows, technical designs, and operational procedures for maintainability and compliance
• Participate in code reviews, technical design discussions, and continuous improvement initiatives

DevOps Engineer II

• Performing day-to-day operational/DevOps tasks on Wikimedia’s public facing infrastructure (deployment, maintenance, configuration, troubleshooting)
• Implementing and utilizing configuration management and deployment tools (Puppet, Kubernetes)
• Leading continuous improvement, by automating the installation, configuration and maintenance of services on our platform
• Working closely with product teams helping them bring scalable functionality to our users by assisting in the architectural design of new services and making them operate at scale
• Participating in a 24/7 on-call rotation shared across the broader SRE team. This includes taking part in incident response, diagnosis and follow-up on system outages or alerts across Wikimedia’s production infrastructure.
• Collaborating with a global, cross-functional team in an asynchronous communication environment
• Mentoring peers in your areas of technical and operational strength

Senior Site Reliability Engineer

• Designing and managing cloud environments and creating modern automation tools
• Building and deploying continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
• Implementing various development, testing, automation tools, and security strategies
• Supporting the delivery of quality code that adheres to standards and methodologies
• Performing incident management and root cause analysis, and leveraging observability tools
• Managing periodic progress reporting

• Design and maintain monitoring solutions for infrastructure, application performance, and user experience
• Implement automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments
• Ensure application reliability, availability, and performance, minimizing downtime and optimizing response times
• Lead incident response, including identification, triage, resolution, and post-incident analysis
• Conduct capacity planning, performance tuning, and resource optimization
• Collaborate with security teams to implement best practices and ensure compliance
• Manage deployment pipelines and configuration management for consistent and reliable app deployments
• Develop and test disaster recovery plans and backup strategies
• Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response processes
• Participate in on-call rotations and provide 24/7 support for critical incidents

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