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Software Engineer – Site Reliability Engineer
FISSoftware Engineer/Site Reliability Engineer playing a critical role in driving innovation and growth at FIS. Focused on customer-centric automation and application reliability in fintech.
Tech Stack
Tools & technologiesAnsibleAWSAzureCloudDockerGrafanaJenkinsKubernetesPrometheusPythonSplunkTerraform
About the role
Key responsibilities & impact- Design and maintain monitoring solutions for infrastructure, application performance, and user experience
- Implement automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments
- Ensure application reliability, availability, and performance, minimizing downtime and optimizing response times
- Lead incident response, including identification, triage, resolution, and post-incident analysis
- Conduct capacity planning, performance tuning, and resource optimization
- Collaborate with security teams to implement best practices and ensure compliance
- Manage deployment pipelines and configuration management for consistent and reliable app deployments
- Develop and test disaster recovery plans and backup strategies
- Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response processes
- Participate in on-call rotations and provide 24/7 support for critical incidents
Requirements
What you’ll need- Proficiency in development technologies, architectures, and platforms (web, API)
- Experience with cloud platforms (AWS, Azure, Google Cloud) and IaC tools
- Hands-on experience with Docker, Kubernetes
- Knowledge of monitoring tools (Prometheus, Grafana, DataDog) and logging frameworks (Splunk, ELK Stack)
- Experience in incident management and post-mortem reviews
- Strong troubleshooting skills for complex technical issues
- Proficiency in scripting languages (Python, Bash) and automation tools (Terraform, Ansible)
- Experience with CI/CD pipelines (Jenkins, GitLab CI/CD, Azure DevOps)
- Ownership approach to engineering and product outcomes
- Excellent interpersonal communication, negotiation, and influencing skills
Benefits
Comp & perks- Opportunities to innovate in fintech
- Tools for personal and professional growth
- Inclusive and diverse work environment
- Resources to invest in your community
- Competitive salary and benefits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
monitoring solutionsautomation toolsapplication reliabilitycapacity planningperformance tuningresource optimizationscripting languagesCI/CD pipelinesdisaster recovery plansincident management
Soft Skills
troubleshooting skillsinterpersonal communicationnegotiation skillsinfluencing skillsownership approach