DevOps Engineer

• Serve as technical liaison between AI COE and Platform Engineering & Enterprise SRE teams
• Ensure AI systems meet requirements for performance, latency, throughput, resiliency, recovery, observability and reliability
• Partner with AI engineers, Applied AI Scientist, and AI Architects to design, build and maintain scalable, fault tolerant AI systems as per SLO
• Partner with Platform engineering team to design and implement CICD, GITOps, and IAC (Terraform) modules
• Making sure we use our AgentOps NSA, standards, Ref. architecture and tooling
• Partner with enterprise release management and AI Governance team to build & deploy AI solutions using their platform tooling
• Supporting entire AI lifecycle as per the standard work template
• Build standardized deployment templates, reference architecture, automation scripts, terraform modules, CICD pipelines, and operational runbooks for AI workloads
• Design and build IDP (Harness) catalogs, templates & pipelines partnering with enterprise platform engineering team
• Manage production systems to ensure our enterprise SLOs are met
• Manage incident response for production systems, including triaging, escalating, RCA and implementing corrective actions

Principal AI Engineer – Agent Ops, SRE

• Mobile Deployment Ownership: Own end-to-end deployment, publishing, and configuration for iOS and Android mobile applications.
• Automation & Infrastructure-as-Code: Design, build, and maintain Ansible automation for deployments, APIs, IIS configuration, certificate rotation, and environment standardization.
• Application Hosting & Platform Support: Operate and tune IIS in Windows-based production environments, including performance optimization and safe restarts.

Senior DevOps Engineer

• Lead complex, broad impact initiatives including provision of high-level systems consultation for the technology teams
• Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
• Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
• Make decisions on technical changes and enhancements
• Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
• Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals

Senior Lead Systems Operations Engineer

• Define and execute the enterprise DevOps roadmap aligned with business priorities
• Champion CI/CD, Infrastructure as Code, observability, and cloud-native architectures
• Present delivery metrics, innovation initiatives, and risk mitigation strategies to executive stakeholders
• Build and mentor a global DevOps team to scale platform capabilities
• Oversee Terraform implementations for multi-cloud infrastructure (AWS, Azure)
• Lead containerization strategies using ECS and EKS with secure, scalable orchestration
• Drive automation of infrastructure provisioning, deployment pipelines, and monitoring
• Evaluate and integrate AI-powered tools into DevOps workflows (code generation, automated testing, incident response, predictive analytics)
• Partner with application teams, architects, and security to enable high-velocity, compliant delivery
• Act as trusted advisor to business units, aligning DevOps capabilities with cross-functional needs
• Guide teams in adopting AI assistants and automation tools to accelerate development cycles
• Promote experimentation and continuous improvement across engineering practices
• Ensure operational excellence through advanced observability and proactive incident management
• Recruit and develop top talent committed to innovation and operational excellence
• Foster a culture of ownership, empowerment, and continuous learning
• Leverage engineering productivity platforms (e.g., LinearB, DX) or custom metrics to track DORA metrics, cycle time, and team efficiency
• Use data-driven insights to identify bottlenecks, optimize workflows, and improve organizational agility

Director of DevOps Engineering

• Improve resiliency engineering practices across platforms and applications, including resilient application design patterns, system observability and deployment strategies
• Incident detection, troubleshooting, and resolution.
• Develop automation for incident response and infrastructure management
• Develop and support OpenTelemetry integrations for multiple application platforms (browser, ECS, lambda, etc) and languages (JavaScript, Java)
• Contribute to architectural decisions and support implementation of solutions.

Site Reliability Engineering Lead

• Augments CBO engineering team to extend infrastructure automation and secure delivery in a hybrid cloud environment.
• Maintains/extends Terraform & OpenTofu IaC (modular configs, remote state).
• Develops Ansible playbooks/roles (CaC, patching, compliance).
• Builds GitHub Actions CI/CD with security gates (SAST, dependency/secrets scanning, policy-as-code).
• Manages Docker image hardening and Kubernetes/Helm orchestration with vulnerability scanning.
• Integrates Shift-Left security and CIS/CBO baselines.
• Inherits existing patterns (no design-from-scratch); works within CBO change advisory, version control, peer review.

DevSecOps Engineer

• Lead the Product Delivery Platform Engineering team ensuring engineering teams have the systems, tooling, and operational capabilities required to build and operate software effectively at scale
• Design, build, and operate platform capabilities that enable teams to build, deploy, and run software efficiently
• Establish delivery systems that are repeatable, low-risk, reliable, and auditable
• Drive platform strategy, standards, and adoption across engineering teams
• Continuously improve engineering effectiveness through automation and standardization
• Develop and maintain standardized deployment pipelines for internal applications, ecommerce products, and shared services
• Create tools, templates, automation, and self-service capabilities that improve developer productivity
• Manage platform standards for monitoring, logging, tracing, alerting, and operational visibility

Senior Manager, Platform Engineering – AWS, DevOps

• Act as an advisor to leadership to develop or influence applications, network, information security, database, operating systems, or web technologies for highly complex business and technical needs across multiple groups
• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
• Translate advanced technology experience, an in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions
• Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions
• Maintain knowledge of industry best practices and new technologies and recommends innovations that enhance operations or provide a competitive advantage to the organization
• Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership

Principal Engineer, Cybersecurity SRE

• Execute root cause analysis for major incidents by working with cross functional teams and/or vendors to identify root cause, determine solutions, and drive best practices in accordance with problem management strategy and policy
• Perform proactive problem management
• Ensure adherence to standardized processes, tools, and methodologies while leading teams to meet technical deliverables leveraging solid understanding of process controls and standards
• Proactively identify stability issues or risks that could negatively affect platform areas
• Create recommendations and partner with teams to eliminate the risk of reoccurrence and improve service quality
• Conduct quality reviews and validating evidence of remediation and mitigation actions
• Conduct investigations with a focus on operational and customers impacts
• Develop and maintain strong relationships with business and technology partners
• Demonstrate outstanding communication skills, both written and verbal, and very strong interpersonal skills while interfacing with peers, partners, managers, and clients/customers
• Track the status of problem resolution efforts with all levels of the organization, from highly technical to key business leaders
• Review and analyze complex operational support systems, application software, and system management tools to accurately identify risks to ensure the highest level of systems and infrastructure availability

Senior Systems Operations Engineer – Major Problem Management

• Performing day-to-day operational/DevOps tasks on Wikimedia’s public facing infrastructure (deployment, maintenance, configuration, troubleshooting)
• Implementing and utilizing configuration management and deployment tools (Puppet, Kubernetes)
• Leading continuous improvement, by automating the installation, configuration and maintenance of services on our platform
• Working closely with product teams helping them bring scalable functionality to our users by assisting in the architectural design of new services and making them operate at scale
• Participating in a 24/7 on-call rotation shared across the broader SRE team. This includes taking part in incident response, diagnosis and follow-up on system outages or alerts across Wikimedia’s production infrastructure.
• Collaborating with a global, cross-functional team in an asynchronous communication environment
• Mentoring peers in your areas of technical and operational strength

Senior Site Reliability Engineer

• Lead the architectural design of scalable hybrid-cloud environments, managing GCP and On-premise Kubernetes clusters with Anthos Service Mesh (ASM) and Istio
• Direct the implementation of Identity and Access Management (IAM) policies and GCP Quota management to ensure secure and cost-effective resource utilization
• Architect multi-region, load-balanced microservices with DDoS hardening, end-to-end encryption, and automated secrets management
• Design a comprehensive observability strategy using Elasticsearch and Kibana to provide proactive alerts on service performance and cost envelope management
• Partner with development leads to integrate 'Security by Design' into the automation and AI agent lifecycle using Apigee for secure API management

Lead Site Reliability Engineer, GCP – Hybrid Cloud

• Designing and managing cloud environments and creating modern automation tools
• Building and deploying continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
• Implementing various development, testing, automation tools, and security strategies
• Supporting the delivery of quality code that adheres to standards and methodologies
• Performing incident management and root cause analysis, and leveraging observability tools
• Managing periodic progress reporting

• Engage with and develop a foundational understanding of continuous integration (CI) and continuous delivery (CD) principles
• Collaborate on the design and implementation of migrating critical legacy product pipelines to our next-generation build and release platform.
• Ensure the reliability of the build process, supporting the transition of long-term products while maintaining steady release cadences and high quality standards.
• Help define and standardize complex, siloed build requirements into unified, maintainable, and scalable engineering workflows.
• Promote the adoption of modern build practices, including automated testing, secure artifact generation, and pipeline-as-code principles across the Sustaining Engineering organization.
• Partner with product, release, and infrastructure teams to resolve dependency challenges, align on build standards, and advocate for engineering best practices.
• Provide technical guidance to the team, setting high standards for code quality, documentation, and architectural rigor during the modernization process.

Senior Software Engineer – DevOps

• Develop complex automation pipelines for embedded systems in air-gapped environments
• Automate security testing and vulnerability scanning using static and dynamic application security tools (SAST/DAST)
• Build and maintain containerized environments and applications
• Design and manage Infrastructure as Code (IaC) to ensure consistent and scalable infrastructure
• Evaluate, select, and integrate cutting-edge DevSecOps tools and technologies
• Build and maintain dashboards for observability and performance reporting
• Mentor and advocate for DevSecOps best practices across the organization
• Collaborate with cross-functional product development teams to deliver innovative solutions

Principal Software Engineer – DevSecOps, Embedded Communications

• Co-lead the advancement of DevSecOps roadmaps and initiatives.
• Spearhead cutting-edge DevSecOps tools and technologies.
• Champion DevSecOps best practices across the organization.
• Design and implement complex automation pipelines for embedded systems in air-gapped environments.
• Automate security testing and vulnerability scanning using static and dynamic application security tools (SAST/DAST).
• Develop complex containerized environments and applications.
• Design and manage Infrastructure as Code (IaC) to ensure consistent and scalable infrastructure.
• Build dashboards for observability and performance reporting.
• Collaborate with cross-functional product development teams to deliver innovative solutions.

Senior Principal Software Engineer – DevSecOps, Embedded Communications

• Develop DevSecOps pipelines for our embedded systems in air-gapped environments
• Integrate tooling, apps, and scripts into the development pipelines
• Participate in the selection of DevSecOps technologies to enable automation for product development teams
• Develop applications and scripts to support integration of software updates.
• Integrate the automation of test, deployment, and software artifact generation in pipelines
• Collaborate with cross-functional product development teams
• Work in an agile environment (SAFe)

Senior Software Engineer – DevSecOps, Embedded Communications

• You will create DevSecOps pipelines for on-prem embedded systems applications (not cloud based)
• You will integrate tooling, apps, and scripts into the development pipeline.
• You will participate in the selection of technologies to enable automation and increase flow.
• You will develop applications and scripts to support integration and flow of software updates.
• You will maintain frameworks to automate test, deployment, and delivery of software.
• You will work in an agile environment (SAFe)

Software Engineer II – DevSecOps, Embedded Communications

• Identify and target potential clients in various industries, focusing on Devops needs.
• Conduct thorough market research to understand customer requirements and trends in Devops.
• Develop and maintain a robust pipeline of sales opportunities through proactive outreach and networking.
• Present and demonstrate Digital.AI's Devops solutions with your Systems Engineer counterpart to prospective clients, highlighting the unique value propositions.
• Collaborate with the marketing team to align sales strategies with promotional activities and campaigns.
• Negotiate contracts and close sales, ensuring favorable terms for both the client and Digital.AI.
• Stay up to date on industry developments and competitor offerings to effectively position Digital.AI in the market.
• Participate in industry events, conferences, and networking opportunities to promote brand awareness and generate leads.

Account Executive, DevOps

Lead Systems Operations Engineer

• Lead daily support operations for Apigee OPDK, Apigee Hybrid
• Troubleshoot runtime, policy, routing, and security issues on DataPower appliances
• Develop specifications for complex infrastructure systems
• Contribute to testing of business, application and technical infrastructure requirements
• Implement reliability improvements through Infrastructure-as-Code (IaC) using Terraform, Ansible, and GitOps
• Develop automated recovery scripts and tools to reduce manual operational overhead
• Review and analyze solutions for cloud security, secrets management and key rotations
• Design, code, test, debug and document programs using Agile development practices
• Plan and execute version upgrades, patching cycles, infrastructure migrations, and configuration refactoring
• Improve proactive alerting to reduce mean time to detect (MTTD) and mean time to recover (MTTR)
• Own and resolve P1/P2 high-severity incidents
• Direct the daily risk and control flow of operations
• Participate in design discussions, architectural reviews, API governance activities, and platform modernization initiatives
• Work with CAB (Change Advisory Board) for change planning, approvals, and execution tracking
• Contribute to runbooks, SOPs, architectural diagrams, and platform knowledge base assets

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