Site Reliability Engineer

Bank of America

Design and implement highly available and scalable systems at Bank of America. Collaborate with teams to ensure site reliability engineering practices are followed effectively.

Posted 7/11/2026full-timeCharlotte • North Carolina, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AWSAzureCloudDNSDockerGrafanaKubernetesLinuxPerlPrometheusPythonSplunkTCP/IPUnix

About the role

Key responsibilities & impact

Design and implement highly available and scalable systems, ensuring the reliability and performance of the company's website or application
Collaborate with cross-functional teams to define and establish service level objectives (SLOs) and service level agreements (SLAs) for critical systems
Monitor systems and applications, proactively identifying and resolving any performance bottlenecks or availability issues
Develop and maintain monitoring tools, alerts, and dashboards to provide visibility into system health and performance
Conduct post-incident analyses to identify root causes and implement preventive measures to avoid future incidents
Automate repetitive tasks and processes to improve efficiency and reduce manual intervention
Create and maintain documentation for system architecture, configuration, and troubleshooting procedures
Collaborate with development teams to implement and deploy new features and enhancements, ensuring they meet reliability and performance standards
Stay up to date with industry best practices, new technologies, and emerging trends in site reliability engineering

Requirements

What you’ll need

5+ years of experience of designing and implementing scalable systems
Strong knowledge of Linux/Unix systems and command line tools
Proficiency in scripting languages such as Python, Shell, or Perl
Experience with APM tools such as DynaTrace
Familiarity with cloud platforms like AWS, Azure, or Google Cloud
Understanding of networking principles and protocols (TCP/IP, HTTP, DNS, etc.)
Knowledge of containerization technologies (Docker, Kubernetes) and orchestration tools
Knowledge in monitoring and logging tools such as Prometheus, Grafana, ELK stack, or Splunk
Strong problem-solving and troubleshooting skills
Excellent communication and collaboration skills to work effectively with cross-functional teams
Strong attention to detail and ability to work in a fast-paced, dynamic environment
Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).

Benefits

Comp & perks

health insurance
retirement plans
paid time off
flexible work arrangements
professional development

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

System DesignScalabilityPerformance MonitoringAutomationTroubleshootingDocumentationContainerization Technologies (Docker, Kubernetes)Networking Principles (TCP/IP, HTTP, DNS)Monitoring Tools (Prometheus, Grafana, ELK Stack, Splunk)Service Level Objectives (SLOs) and Agreements (SLAs)

Soft Skills

Problem-SolvingCollaborationAttention To DetailCommunication