Data Analyst

• Drive insights: Understand funnels, ecosystems, user behaviors, and long-term trends in the adoption of our products to identify opportunities for step-changes of specific customer segments.
• Metric Definition: Define and analyze key metrics that reflect the success of products and allow us to monitor the health of product adoption in the markets we serve.
• Growth Opportunities: Identify growth opportunities, remove barriers for product adoption, retention, engagement, and/or monetization by quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our merchants and consumers interact with Booksy products.
• Reporting: Prepare, monitor and adjust reports and reporting tools to best contribute to Product Team results.
• Collaboration: Cooperate with Product Teams to support them in their product related decisions based on data.
• Process automation: Lead efforts to automate data management and reporting processes, working closely with Business Intelligence Analysts and Data Engineers to enhance efficiency.
• Ownership: Take ownership of the more complex business challenges, owning them end to end with minimal levels of support.
• Collaboration with stakeholders: Consulting with senior stakeholders across the organisation to understand their business needs and determine the best data / analytics approach delivering value from our data in a clear and actionable manner.
• Co-responsible for driving the development of the domain and mentoring less experienced analysts.

Senior Product Data Analyst

• Lead Avantor's global workforce planning cycle, building supply/demand models across business segments, functions, and geographies
• Partner with segment Presidents, HRBPs, and Finance to translate business transformation and growth goals into structured headcount and capability plans
• Develop scenario models to support restructuring, transformation, and strategic redeployment decisions
• Build the workforce planning methodology, including frameworks, cadence, and governance aligned to the Avantor operating model
• Own Avantor's people analytics function — including dashboards, predictive models, and self-service reporting for HR and business leaders
• Deliver high-quality, executive-ready workforce insight covering attrition risk, DEI progress, productivity, skills gaps, and organisational effectiveness
• Partner with HR Technology and IT to build scalable data pipelines from Avantor's HRIS (Workday) and adjacent systems
• Act as a trusted advisor to Finance on FTE budgeting, headcount governance, and cost transformation tracking
• Present workforce analytics findings in compelling, business-focused narratives to C-suite and segment leadership across multiple time zones

Senior Manager, Workforce Planning, Data Analytics

• Lead analytical efforts to drive data informed decision-making across the entire organization by gathering, analyzing, and visualizing / presenting technical insurance data.
• Collaborate with data engineering, insurance product, claims, finance, and operations teams to improve data integrity and automate reporting capabilities using VBA, SQL, and Python.
• Transform complex insurance data into clear, compelling insights for both technical and non-technical stakeholders through required reporting and data visualization.
• Conduct deep-dive data analysis, develop analytical tools, deliver dedicated solutions to help other departments automate their workflows, and identify opportunities to enhance business performance and operational effectiveness.
• Provide ad hoc analytical support and research as needed to ensure Ledgebrook continues to operate with data-driven precision.

Data Associate – Data Excellence

• Analyze player behavior across the full funnel to translate findings into actionable product recommendations;
• Design, run, interpret A/B tests and quasi-experiments;
• Build and maintain cohort-based analyses to support product and investment decisions;
• Define, validate, and monitor product KPIs and metric trees;
• Partner with product managers to prioritize the roadmap;
• Develop self-service dashboards and data sources;
• Investigate anomalies in key metrics;
• Maintain culture of rigorous, honest analytics;
• Own web analytics implementation and data quality.

• Serve as the company's subject matter expert for Zoho One and all integrated applications.
• Maintain and optimize Zoho CRM, FSM, Billing, Analytics, and related Zoho products.
• Configure custom modules, fields, layouts, workflows, validation rules, and permissions.
• Recommend platform improvements based on evolving business needs.
• Ensure system configuration follows best practices and remains scalable.
• Design executive dashboards and operational reporting within Zoho Analytics.
• Develop reporting frameworks that consolidate data across CRM, FSM, Billing, and other business systems.
• Build self-service dashboards that allow leadership to monitor KPIs in real time.
• Design meaningful metrics that support operational and strategic decision-making.
• Create automated reporting schedules and KPI scorecards for business leaders.
• Ensure reporting accuracy through proper data modeling and validation.
• Design and maintain a centralized reporting data model.
• Identify and resolve data inconsistencies across Zoho applications.
• Improve overall data quality, governance, and reporting reliability.
• Develop historical reporting solutions for trend analysis and forecasting.
• Partner with stakeholders to define KPI definitions and reporting standards.
• Develop custom workflows using Zoho Deluge scripting.
• Build automation to eliminate manual processes whenever possible.
• Create custom functions, scheduled workflows, and business rules.
• Configure integrations between Zoho applications and third-party platforms.
• Continuously identify opportunities to streamline operations through automation.
• Partner with Sales, Operations, Finance, Customer Service, and Executive Leadership to understand reporting and operational needs.
• Translate business requirements into scalable technical solutions.
• Provide recommendations on how to improve business processes using Zoho.
• Participate in cross-functional projects involving system enhancements and digital transformation initiatives.
• Serve as the internal Zoho expert and primary point of contact for platform-related questions.
• Train users on best practices and new system capabilities.
• Develop SOPs, user guides, and documentation for Zoho processes.
• Support user adoption of new features and process improvements.
• Recommend improvements to business processes based on platform capabilities.
• Evaluate new Zoho applications and features that may benefit the organization.
• Help define the company's long-term reporting and business intelligence strategy.
• Collaborate with leadership to prioritize future system enhancements.
• Ensure the Zoho ecosystem supports organizational growth and scalability.

Zoho CRM & Analytics Specialist, Zoho Expert

• Design and execute quantitative research projects to better understand customer needs, behaviours and expectations.
• Gather business information needs and translate them into research objectives and methodologies.
• Conduct advanced statistical analyses including segmentation, cluster analysis, regression analysis and driver modelling.
• Analyse and connect multiple data sources including survey data, CRM information, digital analytics, customer care interactions and revenue data.
• Identify patterns, correlations and key drivers influencing customer behaviour and business performance.
• Develop dashboards and reporting solutions combining behavioural , attitudinal and operational data.
• Collaborate with external research agencies when required and ensure business needs are translated into research requirements.
• Partner with internal stakeholders to transform complex analyses into clear and actionable business recommendations.
• Support the evolution of customer intelligence capabilities across Lyreco by helping connect existing data sources and uncovering new insights opportunities.

Research & Insights Analyst, Advanced Quant & Data Integration

• Design, develop, and maintain financial/operational reporting frameworks, KPI scorecards, and interactive dashboards (Power BI/Tableau)
• Own the end-to-end delivery of recurring and ad-hoc reports
• Analyze data across ERP systems and finance platforms to identify trends, risks, and performance drivers
• Drive the adoption of self-service BI tools
• Identify and execute opportunities to automate reporting and eliminate manual tasks
• Partner with regional finance and Shared Service Centers to align reporting with business objectives.

Reporting and Analytics Specialist

• Collect, clean, and validate data from multiple sources to ensure accuracy and consistency
• Perform basic data analysis to identify trends, patterns, and anomalies
• Develop and maintain Power BI reports
• Build agentic AI solutions in Copilot Studio and Power Automate
• Support senior analysts with ongoing analysis, reporting, and ad‑hoc data requests
• Collaborate with cross‑functional teams to understand business requirements
• Document data sources, assumptions, and analysis logic
• Assist in improving data quality, reporting processes, and automation where possible

Junior Financial Data Analyst

• Build and lead a high-performing global Business & Data Analysis chapter, ensuring alignment between business needs, data capabilities, and enterprise standards
• Own and drive standards, methods, and best practices for business and data analysis
• Lead and develop analysts, strengthening quality, consistency, and impact across teams
• Ensure high-quality requirements, mapping, and documentation across domains through formed frameworks
• Drive end-to-end clarity from strategy through to delivery execution
• Support complex analysis and stakeholder alignment across business and IT, while strengthening collaboration in order to unblock delivery when needed
• Ensure alignment and reuse of capabilities across platforms, reducing duplication
• Contribute hands-on when required to unblock teams and move delivery forward
• Validate and challenge requirements to support domain and enterprise data strategies
• Provide leadership and guidance on business transformation and process optimization efforts
• Build and grow a strong global analyst community through mentoring, capability development, and knowledge sharing
• Collaborate closely with architects, SMEs, and data analysts to ensure cohesive, end-to-end solutions, and provide guidance on business transformation and process optimisation

Business & Data Analysis Chapter Lead

• Closely support stakeholders in making data-driven decisions
• Work with different InPost departments and business lines
• Gather requirements, harness large-scale, real-time data from various sources, analyze it and, prepare insights and recommendations about business critical areas and processes
• Design, develop, and extend our data model layers that support optimized and scalable calculations and visualizations of successful analytics outcomes
• Craft code that meets our internal standards for style, maintainability, and best practices for a high-scale data environment
• Maintain and advocate for these standards through code reviews
• Collaborate with cross-functional teams including Data Engineers, Data Scientists, and Business Analysts to deliver integrated data solutions
• Prototype and coordinate data visualizations

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