Research & Insights Analyst, Advanced Quant & Data Integration

Lyreco Group

Customer Experience Research & Insights Analyst transforming customer data into actionable insights for strategic business decisions at Lyreco in a collaborative international team.

Posted 7/2/2026full-timeGdansk • 🇵🇱 PolandMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Python

About the role

Key responsibilities & impact

Design and execute quantitative research projects to better understand customer needs, behaviours and expectations.
Gather business information needs and translate them into research objectives and methodologies.
Conduct advanced statistical analyses including segmentation, cluster analysis, regression analysis and driver modelling.
Analyse and connect multiple data sources including survey data, CRM information, digital analytics, customer care interactions and revenue data.
Identify patterns, correlations and key drivers influencing customer behaviour and business performance.
Develop dashboards and reporting solutions combining behavioural , attitudinal and operational data.
Collaborate with external research agencies when required and ensure business needs are translated into research requirements.
Partner with internal stakeholders to transform complex analyses into clear and actionable business recommendations.
Support the evolution of customer intelligence capabilities across Lyreco by helping connect existing data sources and uncovering new insights opportunities.

Requirements

What you’ll need

Bachelor's or Master's degree in Statistics, Market Research, Business Analytics, Economics, Marketing Analytics, or a related field
Minimum 5 years of experience in Market Research, Customer Insights, Consumer Insights or Analytics
Strong expertise in quantitative research methodologies and advanced statistical analysis
Hands-on experience with techniques such as segmentation, cluster analysis, regression analysis and driver analysis
Experience working with survey platforms such as Qualtrics or equivalent research tools
Strong analytical skills with the ability to transform data into business recommendations
Advanced Excel skills
Experience with SPSS or similar statistical analysis tools
Knowledge of R and/or Python would be considered a strong advantage
Excellent communication and stakeholder management skills
Ability to work both independently and collaboratively in an international environment
Experience in a B2B environment would be an advantage
Previous experience gained within a research, insights, or consulting agency would also be highly valued.

Benefits

Comp & perks

A full-time job in a dynamic, passionate, international team
Possibility to join internal accelerator program
Competitive salary
Hybrid work model
Pension plan
Personal growth budget

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Statistical AnalysisRegression AnalysisDriver ModellingData AnalysisExcel ProficiencyR ProgrammingPython ProgrammingData SegmentationCluster AnalysisBusiness Analytics

Soft Skills

Communication SkillsAnalytical SkillsCollaboration SkillsIndependent Work