Content Manager

• Combine your craft expertise and leadership skills with an understanding of our customers and the business to co-create innovative solutions to complex problems and influence product strategy
• Leverage your high degree of skill in writing and user experience design to craft compelling, accurate and accessible digital content experiences
• Lead design projects, directing and delegating work for more junior team members and building strong partnerships with cross-functional stakeholders
• Effectively navigate the needs of partners and stakeholders, leveraging critical-thinking skills that factor in data, research insights, scalability and tech constraints
• Demonstrate proficiency with products and processes and apply relevant insights on customers, competitors and broader market trends

Manager, Content Design

• Develop enterprise strategies to deepen and expand prayer support for the mission as part of the annual planning process
• Build realistic plans and budgets to achieve prayer mobilization strategies in collaboration with leaders who are content contributors and who are the primary users of the content
• Partner with program leaders to develop and refine messaging for the Global Prayer Gathering
• Review speaker presentations, facilitate rehearsals, and ensure alignment with messaging framework
• Engage leaders across the organization on participant recruitment and ensure teams have relevant messaging
• Provide coaching and hands-on support throughout the Global Prayer Gathering for the speakers
• Conduct assessment across teams to identify needs and opportunities for spiritual formation content for external audiences
• Develop spiritual formation content for Christian audiences leveraging the strength of internal resources
• Assist in the development of funding proposals that highlight IJM’s commitment to spiritual formation
• Conduct assessment across teams on prayer content and develop a plan to strengthen the pipeline
• Manage the Global Prayer Channel content pipeline on Viva Engage, streamlining prayer content collection from field teams
• Curate and distribute timely, externally shareable prayer content across constituent communications, donor engagement, prayer gatherings, and major events
• Ensure prayer content is spiritually substantive, operationally accurate, and aligned with program priorities
• Collaborate with Marketing, Digital, and Development teams to integrate prayer invitations into donor acquisition, constituent journeys, and Christian-facing products
• Ensure prayer offers are clear, consistent, and aligned with IJM’s theological and missional framework, supporting unified brand engagement
• Cultivate and steward strategic external prayer network partnerships to expand and deepen external prayer support for IJM programs
• Support co-hosted prayer events and collaborative initiatives, including Pray for Justice Tour in partnership with the 24-7 Prayer network
• Curate content to strengthen engagement with prayer networks providing a win/win for the network and IJM

Content Creation Manager – Prayer Mobilization

• Managing development and execution of clinical content and provider reimbursement strategies
• Leading development for specific plans and clinical editing rules
• Preparing and presenting reimbursement, coding, payment integrity, and cost-of-care analyses
• Collaborating with Clinical Content, Engineering, Product, and Data teams
• Researching and interpreting CMS regulations and industry references
• Overseeing validation activities to confirm reimbursement methodologies
• Managing special projects and continuous improvement efforts

Clinical Content and Editing Reimbursement Manager

• Performing and supporting content updates on the public and Intranet websites based on new programmatic activities, enhancements to existing web content, input from subject matter experts and editorial boards, semiannual content refresh input from content owners, and changes to archived web content being migrated or decommissioned.
• Providing collaborative support for monitoring and day-to-day management of web content-related requests through email, and ServiceNow ticketing system.
• Providing content-related site improvements and supporting functionality-related site improvements based on content quality audit findings, metrics, user feedback, stakeholder input, and requests from NHLBI staff and contractors.
• Ensuring that content meets NHLBI standards for content development and publishing, such as internal NHLBI approvals, 508 compliance, plain language review, taxonomic tagging, and search engine optimization.
• Supporting and facilitating content governance, change management, and other guidance to NHLBI staff and contractors.

Web Content Manager

• Lead the end-to-end content strategy for Begin's content ecosystem.
• Conduct audience research, intent mapping, keyword modeling, topic clustering, and content gap analysis.
• Create editorial roadmaps aligned with parent needs, business priorities, and emerging search opportunities.
• Establish scalable content frameworks that support expertise, trust, and authority.
• Develop and execute a holistic content discovery strategy spanning SEO, AEO, and AI-driven search experiences.
• Identify how parents seek information across Google, ChatGPT, Perplexity, Gemini, and emerging discovery platforms.
• Build content programs that increase visibility across both traditional search results and AI-generated answers.
• Design content structures optimized for both human audiences and AI-powered retrieval systems.
• Develop content formats that improve discoverability in answer engines and generative search experiences.
• Partner with subject matter experts to transform educational expertise into highly discoverable content assets.
• Experiment with AI-assisted content workflows that improve speed, quality, and scale.
• Analyze search behavior, audience needs, and content performance to identify growth opportunities.
• Translate consumer insights into content strategies that address high-intent parenting questions and decision-making moments.
• Monitor competitive landscapes and evolving discovery trends.
• Partner with Product, Marketing, Design, Learning, and Engineering teams.
• Advocate for content-first thinking throughout the organization.
• Align content investments with acquisition, engagement, and retention goals.
• Own content performance reporting across traffic, engagement, conversions, rankings, and AI discovery visibility.
• Establish measurement frameworks that connect content impact to business outcomes.
• Continuously optimize content portfolios based on audience behavior and performance insights.

Senior Content Strategist, Search Innovation

• Responsible for managing all aspects the games portfolio that we share with our customers.
• Maintaining the game roadmap with the customer.
• Managing current game portfolio and implementing new games.
• Prepare games roadmap for existing vendors.
• Manage game release timelines and ensure delivery dates are met.
• Interact with multi-cross-functional teams (marketing, product, creative, editing, etc) to get the games launched according to the roadmap.
• Perform the game launch asset briefing process (graphic and descriptive).
• Offer analytical insight on the existing game offering.
• Perform game selection with vendors.
• Perform QA on games in UAT and Production.
• Perform the monthly reporting on performance.
• Change logs reviews.
• Vendor downtime process.
• Manage operational dealings with vendors.
• Work in conjunction with lottery vendors on documentation in alignment with established procedures.
• Review customer-facing game material on the website.
• Other duties as assigned.

Games Portfolio & Content Manager

• Primary focus on producing and editing short- and long-form videos for social media, web, and multimedia campaigns.
• Design static and motion assets and visual templates for multi-channel digital use.
• Collaborate with writers and strategists to transform concepts into compelling visual stories.
• Maintain brand consistency and high production standards across all deliverables.
• Manage video and digital content pipelines from concept through final delivery.

Content Editor

• The Associate Content Manager is responsible for driving the successful execution of a wide range of projects – from core text revisions to continuous courseware updates to the development of new courseware.
• Lead assigned projects and support Content Managers with complex revisions and other initiatives.
• Manage project schedules, budgets, handoffs, and cross-functional communication to keep development work moving smoothly and efficiently throughout the development phase.
• Recruit, contract, and manage contributors and vendors responsible for producing core text content, animations, videos, and assessments.
• Work in close partnership with Content Developers, Course Product Managers, Content Project Managers, Media Project Managers, and Editorial Assistants to ensure that every component of a project comes together on time, within budget, and aligned with customer and learner needs.
• Facilitate handoffs and collaboration between content creators (authors, vendors, contractors), Content Developers, Media Project Managers, and Content Project Managers for core text and course-related content.
• Maintain existing content as needed, including responding to customer feedback and tickets, adjusting content for technology upgrades, and ensuring content meets required standards for accessibility and customer delivery.
• Delegate to Content Developers or contractors as needed for content remediation.
• Manage internal and external stakeholders and contributors, keeping everyone aligned and informed.
• Flag risks and obstacles early and develop mitigation plans with Content Managers and leadership.
• Identify and implement opportunities to improve efficiency, reduce rework, and streamline operations.

Associate Content Manager, Humanities & Social Sciences

• Support the management, governance, and optimization of digital content within a federal environment
• Maintain web-based content ensuring compliance with federal standards
• Support data-driven insights to improve user engagement and system effectiveness
• Manage and maintain digital content across web platforms to ensure accuracy, consistency, and compliance
• Develop, edit, and publish web content aligned with communication objectives
• Administer content using CMS platforms
• Apply SEO best practices to improve site usability and visibility
• Monitor and analyze website performance using analytics tools
• Support data governance efforts including metadata management
• Collaborate with developers, designers, content creators, and stakeholders for content updates

Web/Data Content Manager

• Execute the strategic roadmap for content portfolio delivery and enhancement.
• Develop a high-performing editorial team.
• Drive answer quality for L+AI experiences by ensuring analytical content performs effectively.
• Lead implementation of AI-enabled content creation workflows.
• Ensure content readiness for AI-powered products.
• Spearhead performance metrics and dashboards to monitor operating health.
• Partner closely with Commercial, Product, Technology, and other teams to identify new content opportunities.

Senior Editorial Manager, US Analytical Content

• Lead daily web content management activities within Drupal CMS environments.
• Perform webmaster functions, including content publishing, page updates, metadata management, taxonomy alignment, and content quality reviews.
• Coordinate and manage enterprise content update calendars, release schedules, and publishing timelines.
• Ensure website content remains accurate, accessible, compliant, and aligned with agency standards and priorities.
• Support high-visibility updates, emergency communications, campaigns, and digital initiatives across SAMHSA web properties.
• Monitor content workflows and ensure timely completion of customer requests and operational tasks.
• Manage and coordinate task assignments for a team of approximately five Content Managers.
• Track workload, priorities, deadlines, and deliverables across multiple concurrent initiatives.
• Lead internal content team meetings, status reviews, and operational coordination sessions.
• Provide mentorship, quality oversight, and guidance to content staff.
• Collaborate with developers, designers, QA testers, and program leadership to support integrated web operations.
• Lead meetings and coordination sessions with government customers and stakeholders.
• Serve as a primary point of contact for content operations and publishing activities.
• Translate customer requests into actionable content tasks and priorities.
• Provide status updates, publishing schedules, and operational reporting to leadership and stakeholders.
• Coordinate cross-functional communication between content, development, UX/UI, analytics, and infrastructure teams.
• Ensure compliance with Section 508 accessibility standards, federal web policies, and content governance processes.
• Review content for formatting consistency, usability, readability, and adherence to agency branding standards.

Content Team Lead – Web Content Manager

• Write simple, well-structured, easy-to-understand, human-centric content.
• Oversee and support the refactoring and migration of content to a new structured model.
• Create content that is optimized for LLM consumption.
• Identify opportunities to improve content and content authoring experiences.
• Manage multiple deliverables concurrently including content strategies and project plans.
• Support the implementation of new content management technologies.
• Collaborate with colleagues across Capital One to develop content solutions.
• Provide transparency into work to ensure understanding of impact and value.

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