Content Manager

• Own and continuously improve end-to-end editorial workflows across:
• Daily journalism
• Event coverage
• Video and podcast production
• Newsletter publishing
• Rankings and awards programs
• Social content distribution
• Research and intelligence products
• Design scalable systems that increase efficiency while maintaining editorial quality and governance.
• Identify operational bottlenecks and implement solutions that improve speed, consistency and collaboration.
• Develop repeatable processes that support growth across multiple content channels and business units.
• Establish operational standards, documentation and best practices across editorial teams.
• Design, implement and manage AI-assisted editorial workflows across the organization.
• Evaluate and deploy tools that improve productivity, content creation and operational efficiency.
• Build and optimize workflows including:
• Transcript-to-article generation
• AI-assisted research and briefing
• Event content atomization
• Content summarization and clipping
• Newsletter drafting support
• Metadata enrichment
• Tagging and taxonomy management
• Workflow automation between editorial systems
• Develop governance frameworks that ensure responsible, transparent and effective use of AI technologies.
• Monitor workflow performance and identify opportunities for further automation and optimization.
• Act as a subject matter expert on emerging AI applications for media and publishing.
• Create and manage a centralized editorial knowledge infrastructure that supports content creation, discovery and reuse.
• Develop systems for organizing and maintaining:
• Interview transcripts
• Event recordings
• Panel discussions
• Podcast assets
• Video footage
• Awards and judging materials
• Research interviews
• Commercial and client-related content resources
• Establish searchable, structured repositories that enable editorial teams to efficiently locate and repurpose content assets.
• Ensure content assets are properly tagged, categorized and maintained according to organizational standards.
• Collaborate with technology and product teams to improve discoverability and knowledge-sharing capabilities.
• Serve as the primary operational partner between editorial, product and engineering teams.
• Help define requirements for editorial tools, publishing systems and workflow enhancements.
• Participate in testing, implementation and adoption of new technologies and platform improvements.
• Drive integration between content management systems, AI tools, analytics platforms and workflow applications.
• Advocate for editorial needs within broader technology and product initiatives.
• Establish and maintain editorial data standards, workflows and governance frameworks.
• Monitor operational performance and identify opportunities to improve productivity and content output.
• Develop dashboards, reporting systems and workflow metrics to support decision-making.
• Ensure compliance with editorial standards, content governance policies and organizational requirements.
• Support documentation, training and adoption of new systems and processes.
• Ensure seamless movement of content across The Drum's publishing ecosystem:
• Website
• Social platforms
• Live events
• Video
• Podcasts
• Newsletters
• Intelligence products
• Build systems that maximize content reuse, audience reach and operational efficiency.
• Support content lifecycle management from creation through distribution, optimization and archival.

Editorial Operations Manager

• Identify trending content across our network to maximize audience reach
• Use knowledge of newsroom production to surface high-potential stories
• Communicate with digital leads about hidden gems
• Edit and refine syndicated posts for clarity and accuracy
• Monitor and respond to real-time breaking news
• Manage team and publication production workflows
• Craft expert-level headlines and metadata for SEO and social media engagement
• Collaborate with MNG and Tribune journalists on major initiatives
• Source and manage third-party content vendors
• Deep-dive into analytics for actionable newsroom feedback
• Supervise three full-time Content Strategists

Senior Content Strategist

• Developing scalable content processes and reusable models across digital platforms.
• Teaming with business, product, and tech teams to align content and platform priorities
• Managing execution across content, digital experience, and product initiatives
• Working with technical teams on integrated content solutions.
• Detecting ways to improve consistency, reduce duplication, and streamline workflows.
• Implementing cross-channel content distribution & driving alignment of business needs and technical delivery

Senior Manager, Content Supply Chain Transformation

• Lead the marketing strategy for Grace Corner's digital product launches, including online courses, Bible studies, virtual events, streaming experiences, and other digital offerings.
• Develop integrated marketing campaigns across email, web, social media, paid media, and other digital channels.
• Partner with Christian authors to develop, pitch, and launch new digital products and experiences.
• Collaborate with Penguin Random House Christian Publishing and internal cross-functional teams to coordinate launches from concept to market.
• Create compelling marketing content including newsletters, landing pages, promotional emails, product descriptions, launch messaging, scripts, and other customer-facing materials.
• Ensure consistent brand messaging and customer experiences across all marketing channels and digital touchpoints.
• Analyze campaign performance and recommend strategies to improve engagement, customer acquisition, and launch success.

Marketing & Content Development Manager

• Managing development and execution of clinical content and provider reimbursement strategies
• Leading development for specific plans and clinical editing rules
• Preparing and presenting reimbursement, coding, payment integrity, and cost-of-care analyses
• Collaborating with Clinical Content, Engineering, Product, and Data teams
• Researching and interpreting CMS regulations and industry references
• Overseeing validation activities to confirm reimbursement methodologies
• Managing special projects and continuous improvement efforts

Clinical Content and Editing Reimbursement Manager

• Oversee training environment strategy, structure, and governance across implementations and optimization efforts
• Manage intake, prioritization, and execution of training environment build and rebuild requests (MST build/rebuild)
• Serve as the primary liaison between business units, Clinical Informatics, and IT for training environment needs
• Establish and maintain standards for training documentation, job aids, and learning materials
• Develop and manage a centralized intake and prioritization process for education materials
• Ensure all training content aligns with system workflows, deployment timelines, and operational needs
• Monitor environment readiness, identify risks, and drive mitigation strategies
• Lead continuous improvement efforts related to training environments and content processes
• Provide oversight and quality assurance for documentation across teams

Senior Manager – Epic Training Environment, Content Strategy

• Lead the end-to-end content strategy for Begin's content ecosystem.
• Conduct audience research, intent mapping, keyword modeling, topic clustering, and content gap analysis.
• Create editorial roadmaps aligned with parent needs, business priorities, and emerging search opportunities.
• Establish scalable content frameworks that support expertise, trust, and authority.
• Develop and execute a holistic content discovery strategy spanning SEO, AEO, and AI-driven search experiences.
• Identify how parents seek information across Google, ChatGPT, Perplexity, Gemini, and emerging discovery platforms.
• Build content programs that increase visibility across both traditional search results and AI-generated answers.
• Design content structures optimized for both human audiences and AI-powered retrieval systems.
• Develop content formats that improve discoverability in answer engines and generative search experiences.
• Partner with subject matter experts to transform educational expertise into highly discoverable content assets.
• Experiment with AI-assisted content workflows that improve speed, quality, and scale.
• Analyze search behavior, audience needs, and content performance to identify growth opportunities.
• Translate consumer insights into content strategies that address high-intent parenting questions and decision-making moments.
• Monitor competitive landscapes and evolving discovery trends.
• Partner with Product, Marketing, Design, Learning, and Engineering teams.
• Advocate for content-first thinking throughout the organization.
• Align content investments with acquisition, engagement, and retention goals.
• Own content performance reporting across traffic, engagement, conversions, rankings, and AI discovery visibility.
• Establish measurement frameworks that connect content impact to business outcomes.
• Continuously optimize content portfolios based on audience behavior and performance insights.

Senior Content Strategist, Search Innovation

• Primary focus on producing and editing short- and long-form videos for social media, web, and multimedia campaigns.
• Design static and motion assets and visual templates for multi-channel digital use.
• Collaborate with writers and strategists to transform concepts into compelling visual stories.
• Maintain brand consistency and high production standards across all deliverables.
• Manage video and digital content pipelines from concept through final delivery.

Content Editor

• Develops, screens, and edits content for a platform within an internet-based program
• Creates digital content including articles, videos, and advertising collaterals
• Performs technical tasks associated with internet-based publications
• Researches regional and topical media to identify coverage angles and screen content nominations
• Applies excellent English and creative writing skills, with proficiency in journalism editing standards
• Works nonstandard hours and in on-call status for periods of time as required

Content Lead

• Write simple, well-structured, easy-to-understand, human-centric content.
• Oversee and support the refactoring and migration of content to a new structured model.
• Create content that is optimized for LLM consumption.
• Identify opportunities to improve content and content authoring experiences.
• Manage multiple deliverables concurrently including content strategies and project plans.
• Support the implementation of new content management technologies.
• Collaborate with colleagues across Capital One to develop content solutions.
• Provide transparency into work to ensure understanding of impact and value.

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