Senior Manager – Epic Training Environment, Content Strategy

CVS Health

Senior Manager overseeing training environment and educational content strategies for CVS Health. Leading initiatives to optimize training processes and ensure operational excellence in clinical informatics.

Posted 7/2/2026full-timeRemote • Florida, Idaho, Texas • 🇺🇸 United StatesSenior💰 $67,900 - $199,144 per yearWebsite

About the role

Key responsibilities & impact

Oversee training environment strategy, structure, and governance across implementations and optimization efforts
Manage intake, prioritization, and execution of training environment build and rebuild requests (MST build/rebuild)
Serve as the primary liaison between business units, Clinical Informatics, and IT for training environment needs
Establish and maintain standards for training documentation, job aids, and learning materials
Develop and manage a centralized intake and prioritization process for education materials
Ensure all training content aligns with system workflows, deployment timelines, and operational needs
Monitor environment readiness, identify risks, and drive mitigation strategies
Lead continuous improvement efforts related to training environments and content processes
Provide oversight and quality assurance for documentation across teams

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
7+ years of experience in clinical informatics, healthcare IT, or enterprise training
Epic certification required
Hands-on experience with MST build and MST rebuild processes
Demonstrated experience developing training materials and documentation at scale
Strong project management, prioritization, and stakeholder management skills
High attention to detail and commitment to quality.

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
other resources, based on eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Clinical InformaticsHealthcare ITTraining Material DevelopmentDocumentation StandardsQuality Assurance

Soft Skills

Attention to DetailPrioritization

Certifications

Epic Certification