Community Manager

• Ideate, plan, and successfully execute end user community events including best practices webinars, customer spotlight presentations, panel discussions, and role-based education sessions.
• Ideate, plan, and successfully execute prospect facing events including thought leadership webinars, panel discussions, trade show / conference events.
• Own the unified event calendar across community, trade show, and webinar programming, setting cadence, identifying topics, securing speakers, and managing logistics end to end.
• Source and prepare customer speakers and panelists, partnering with CSMs to identify strong candidates and coach them through content preparation.
• Manage all event promotion, registration, and attendance — partnering with Marketing on outreach strategy and creative assets.
• Facilitate live events confidently and professionally, serving as host and moderator for virtual and in-person sessions.
• Manage event lead attribution and follow-up, and track budget spend versus ROI with the VP of Marketing.
• Create, curate, and maintain a library of community content and resources, slide decks, session recaps, recordings, resource guides, newsletters, and post-event materials, organized by audience and topic for easy reuse.
• Develop content that reflects diverse customer segments: role-based (admin, staff, clinical, executive), topical (compliance, workforce, technology), and location-based audiences.
• Partner with Marketing to ensure community content is consistently on-brand and amplified through appropriate channels.
• Support the successful operation of the Advisory Council: meeting logistics, agendas, communications, follow-through on action items, and ensuring feedback reaches Product, CX, Marketing, and Leadership.
• Coordinate Advisory Council member recruitment, onboarding, and ongoing engagement, in partnership with the CCO.
• Prepare briefing documents, discussion materials, and recaps between sessions.
• Partner with Customer Success Managers to identify compelling customer stories and testimonials, flag adoption challenges worth addressing in community programming, and source speakers and subject matter experts.
• Collaborate with the Product team to incorporate roadmap updates, feature highlights, and product feedback loops into community programming.
• Partner with Marketing to keep community content on-brand and effectively amplified across company channels.
• Partner with Sales to hand off qualified event leads and align on trade show and target-account strategy.
• Collaborate with the Training Specialist to align community education programming with formal training initiatives and customer certification efforts.
• Develop and maintain the IMPACT Community strategy, including audience segmentation, programming mix, engagement model, growth targets, and national/regional event expansion.
• Identify and evaluate opportunities to highlight Impruvon's pharmacy and EHR partners within community programming.
• Build scalable community infrastructure including event templates, playbooks, speaker guides, and process documentation.

• Overseeing the daily operations of a residential community association.
• Serving as the primary liaison between the Board of Directors, residents, staff, and service providers.
• Ensuring that the community is well-maintained, financially sound, and compliant with governing documents.
• Delivering superior customer service to residents.
• Conducting regular property inspections to ensure compliance with community standards.
• Drafting and reviewing RFPs, securing proposals, and making recommendations to the Board.
• Assisting in preparing and presenting annual budgets and reserve studies.

Community Association Manager

• Lead the development and execution of community development strategy for the Bank and contribute to community development strategy at the System level
• Oversee the Community Development team engaged in developing and sustaining key community relationships, partnerships and programs with organizations focused on the LMI communities across the Fifth District, and with organizations engaged in the economic vitality of small towns and rural areas
• Lead the Rural Investment Collaborative's convening and partnership activities, bringing together diverse stakeholders to address barriers to rural investment and entrepreneurship.
• Serve as a key internal connector—ensuring that the community development perspective is integrated into research, external engagement, government relations, and communications, and is a helpful input into policy and research products and processes
• Lead and organize staff efforts to sense priority issues and emerging trends affecting LMI communities, through proactive and intentional engagement with key stakeholders; contribute to and guide synthesis of the most salient issues facing LMI communities and develop understanding of the implications of policies that are designed to address these issues
• Identify and recruit advisory council members and serve as a primary point of contact with the members for the Bank; participate in the Bank’s cross-functional advisory council and Board of Director planning
• Support team planning for Bank/President regional and community visits, and other events as required
• Actively engage in, and lead, Federal Reserve System committees and initiatives, serving on the System's CAO subcommittee, to both learn from other Reserve Banks as well as ensure that the expertise and perspectives of the Richmond Fed's district are represented
• Serve as the main point of contact with the Federal Reserve Board of Governors Division of Community and Consumer Affairs on matters related to LMI communities and the Community Reinvestment Act

Vice President, Community Affairs

• Own end-to-end planning and execution for MSP and IT Customer Advisory Boards and User Groups, including meeting cadence, agenda development, logistics, participant communications, and post-session follow-up
• Manage virtual and in-person event logistics for CAB sessions and user group meetups, ensuring a seamless, professional experience for every attendee
• Provide operational and coordination support for MSP peer group programming, helping facilitate meaningful peer-to-peer connections across our partner community
• Serve as a scheduling and coordination resource for executive-level advisory engagements, managing complex calendars and ensuring timely, professional communications with senior stakeholders
• Capture, organize, and route customer feedback gathered across programs to the appropriate internal teams; close the loop with customers by communicating how their input is being actioned
• Monitor and respond to community activity, ensuring customers feel heard, supported, and engaged between formal program touchpoints
• Draft and send program communications including invitations, pre-read materials, meeting recaps, and follow-up action items with a tone and polish appropriate for an executive audience

Community Programs Manager

• Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community
• Attend, prepare for, and participate in annual and general meetings
• Manage vendor proposals and contracts, risk management, insurance, maintenance, and architectural requests and approvals
• Coordinate employees such as janitorial, maintenance, administrative, and others
• Collect all invoices and code for payment, and follow up on monthly assessments due
• Serve as liaison between association boards and legal counsel
• Prepare manager reports and financial summaries for the boards
• Manage the onboarding and exit of associations

• Develop and execute a strategic sales plan to drive revenue growth
• Recruit, lead, and manage a team of Major Account Executives
• Cultivate and maintain strong executive-level relationships
• Serve as a trusted advisor aligning Riverbed solutions
• Track, analyze, and report on sales performance metrics
• Coach and develop the team to achieve quarterly revenue targets
• Lead from the front–supporting strategic sellers in complex sales cycles

Regional Director – DoD, Intelligence Community Sales

• Build relationships with individuals and communities to promote health and wellness.
• Conduct community-based outreach and education on healthcare services, disease prevention, and healthy lifestyles.
• Advocate for member and community needs within healthcare systems and social services.
• Establish partnerships with community-based organizations to broaden the range of support services available to our members.
• Provide culturally appropriate health education on topics such as nutrition, chronic disease management, mental health, and preventative care.
• Support individuals in understanding and navigating the healthcare system.
• Organize workshops and informational sessions on healthcare topics.
• Assist individuals in accessing medical care, insurance programs, and social services.
• Help members close care gaps by scheduling appointments and reminders, assisting with paperwork, and understanding their treatment plans.
• Identify barriers to healthcare (SDoH) and provide resources.
• Connect individuals with social services, such as housing, food assistance, and employment support.
• Document interactions in Wider Circle’s digital systems in a timely manner.
• Support Area Manager by assisting Specialists in their role, which can include training, shadowing or providing support to associates in need of assistance.
• Ability to support membership and meet required standards with little supervision.
• As needed, conduct in-home visits to meet with members that you are unable to reach to review their needs and discuss their access to care and/or close care gaps.

Community Engagement Lead

• Lead all activities related to public and community engagement across the program.
• Develop, maintain, and execute the Community & Public Outreach Plan, including goals, messaging, and annual engagement strategy.
• Oversee the creation and maintenance of engagement KPIs, performance dashboards, and continuous improvement metrics.
• Maintain community directories, outreach calendars, and engagement tracking systems.
• Coordinate outreach activities across multiple internal teams, ensuring alignment with digital, content, and strategic communications functions.
• Manage engagement workflows, ensuring timely coordination with stakeholders, partners, and program offices.
• Build and maintain relationships with community groups, installation programs, service branches, and family support organizations.
• Ensure messaging consistency, audience alignment, and policy-informed engagement approaches.
• Provide executive-level reporting, summaries, and recommendations to leadership.
• Coordinate with analytics teams to integrate measurement frameworks into dashboards and reporting tools.
• Support event planning, public engagement campaigns, and community-focused communications.
• Ensure all materials meet accessibility, compliance, and quality standards.

Community and Public Engagement Lead

• Monitor project budgets, timelines, and deliverables to ensure effective cross-team coordination.
• Manage regular reports and updates for funders, and internal/external stakeholders.
• Maintain organized project documentation and communication channels to support efficient project delivery.
• Assist with grant tracking and documentation using tools such as Notion and Airtable.
• Partner with the Development team to monitor contracts and identify potential grant and consulting opportunities.
• Support the submission of proposals to communities and funders to secure mission-aligned projects.
• Maintain cumulative reports and track key implementation dates and project milestones.
• Communicate with grantees post-implementation to collect annual reports and verify HubSpot setup.
• Track relevant news and community announcements to support outreach and planning efforts.

Community Manager jobs in Maryland

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Community Manager

Community Association Manager

Vice President, Community Affairs

Community Programs Manager

Community Association Manager

Regional Director – DoD, Intelligence Community Sales

Community Engagement Lead

Community and Public Engagement Lead

Community Program Coordinator