Community Manager

• Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community
• Attend, prepare for, and participate in annual and general meetings
• Manage vendor proposals and contracts, risk management, insurance, maintenance, and architectural requests and approvals
• Coordinate employees such as janitorial, maintenance, administrative, and others
• Collect all invoices and code for payment, and follow up on monthly assessments due
• Serve as liaison between association boards and legal counsel
• Prepare manager reports and financial summaries for the boards
• Manage the onboarding and exit of associations

Community Association Manager

• Develop and execute a strategic sales plan to drive revenue growth
• Recruit, lead, and manage a team of Major Account Executives
• Cultivate and maintain strong executive-level relationships
• Serve as a trusted advisor aligning Riverbed solutions
• Track, analyze, and report on sales performance metrics
• Coach and develop the team to achieve quarterly revenue targets
• Lead from the front–supporting strategic sellers in complex sales cycles

Regional Director – DoD, Intelligence Community Sales

• Build relationships with individuals and communities to promote health and wellness.
• Conduct community-based outreach and education on healthcare services, disease prevention, and healthy lifestyles.
• Advocate for member and community needs within healthcare systems and social services.
• Establish partnerships with community-based organizations to broaden the range of support services available to our members.
• Provide culturally appropriate health education on topics such as nutrition, chronic disease management, mental health, and preventative care.
• Support individuals in understanding and navigating the healthcare system.
• Organize workshops and informational sessions on healthcare topics.
• Assist individuals in accessing medical care, insurance programs, and social services.
• Help members close care gaps by scheduling appointments and reminders, assisting with paperwork, and understanding their treatment plans.
• Identify barriers to healthcare (SDoH) and provide resources.
• Connect individuals with social services, such as housing, food assistance, and employment support.
• Document interactions in Wider Circle’s digital systems in a timely manner.
• Support Area Manager by assisting Specialists in their role, which can include training, shadowing or providing support to associates in need of assistance.
• Ability to support membership and meet required standards with little supervision.
• As needed, conduct in-home visits to meet with members that you are unable to reach to review their needs and discuss their access to care and/or close care gaps.

Community Engagement Lead

• Lead all activities related to public and community engagement across the program.
• Develop, maintain, and execute the Community & Public Outreach Plan, including goals, messaging, and annual engagement strategy.
• Oversee the creation and maintenance of engagement KPIs, performance dashboards, and continuous improvement metrics.
• Maintain community directories, outreach calendars, and engagement tracking systems.
• Coordinate outreach activities across multiple internal teams, ensuring alignment with digital, content, and strategic communications functions.
• Manage engagement workflows, ensuring timely coordination with stakeholders, partners, and program offices.
• Build and maintain relationships with community groups, installation programs, service branches, and family support organizations.
• Ensure messaging consistency, audience alignment, and policy-informed engagement approaches.
• Provide executive-level reporting, summaries, and recommendations to leadership.
• Coordinate with analytics teams to integrate measurement frameworks into dashboards and reporting tools.
• Support event planning, public engagement campaigns, and community-focused communications.
• Ensure all materials meet accessibility, compliance, and quality standards.

Community and Public Engagement Lead

• Monitor project budgets, timelines, and deliverables to ensure effective cross-team coordination.
• Manage regular reports and updates for funders, and internal/external stakeholders.
• Maintain organized project documentation and communication channels to support efficient project delivery.
• Assist with grant tracking and documentation using tools such as Notion and Airtable.
• Partner with the Development team to monitor contracts and identify potential grant and consulting opportunities.
• Support the submission of proposals to communities and funders to secure mission-aligned projects.
• Maintain cumulative reports and track key implementation dates and project milestones.
• Communicate with grantees post-implementation to collect annual reports and verify HubSpot setup.
• Track relevant news and community announcements to support outreach and planning efforts.

Community Program Coordinator

• Manage and moderate NoGigiddy's online community spaces — Discord, Facebook Group, Reddit, and social comments
• Respond to member questions, posts, and feedback in a timely and authentic brand voice
• Create regular community content — polls, threads, announcements, and conversation starters
• Identify and recognize top community members and power users
• Collect community feedback and surface insights to the product and content teams
• Coordinate with the social and support teams to resolve escalated issues
• Monitor community health metrics and report trends weekly

• The Director, Community Affairs is responsible for building and leading the company’s philanthropic and community engagement strategy.
• This role oversees the corporate charitable foundation, enterprise volunteerism, Employee Resource Group community alignment, and GEICO’s associate assistance fund.
• This is a build-and-transform role.
• Stand up a cohesive community engagement function, including strategy, governance, operating model, and success metrics.
• Assess current-state programs (foundation, volunteerism, ERGs, assistance fund) and redesign for scale, consistency, and impact.
• Establish clear priorities, funding frameworks, and decision rights across all community engagement activities.
• Implement measurement systems to track impact, participation, reputational value, and ROI.
• Develop executive ‑ and board ‑ ready reporting on community impact, participation, and ROI.
• Define and execute a focused, enterprise-aligned strategy for philanthropy and community engagement.
• Lead all aspects of the corporate foundation, including governance, grantmaking, compliance, and reporting.

Director, Community Affairs

• Drive market penetration and revenue growth across healthcare systems and FQHC’s.
• Develop and execute strategic territory and account growth plans.
• Lead consultative sales engagements to align Verity solutions with customer needs.
• Partner cross-functionally with sales, product, and operations teams to execute strategies.
• Manage pipeline, forecasting, and account insights using Salesforce.
• Collaborate with team members to develop targeted lead generation campaigns.
• Lead RFP strategy for designated territory and responses for key target accounts.
• Represent Verity at industry events and executive client engagements.
• Serve as a trusted advisor to clients and internal advocate for customer success.

Sales Director, Community Sales Team

• Understand and address the needs of healthcare providers, specialty pharmacies, patients/caregivers, and patient advocacy groups
• Improve patient outcomes, lower costs, and enhance the quality of care
• Collaborate with stakeholders to maximize impact and improve the customer and patient experience
• Drive clinical demand within guidelines, ensure appropriate medication choices, and increase patient and caregiver demand for information
• Gather insights, support the national strategy at a local level, and represent Genentech products ethically and professionally
• Deliver education to healthcare providers on product information, appropriate use, dosing and administration, based on FDA approved guidelines

Rare Blood Disorders Account & Community Manager

• Key role that focuses on understanding and addressing the needs of healthcare providers, specialty pharmacies, patients/caregivers, and patient advocacy groups
• Improve patient outcomes, lower costs, and enhance the quality of care
• Collaborate with stakeholders to maximize impact and improve the customer and patient experience
• Provide information about products, influence the business strategy, and represent all relevant products within their area
• Drive clinical demand within guidelines, ensure appropriate medication choices, and increase patient and caregiver demand for information
• Support the national strategy at a local level and represent Genentech products ethically and professionally
• Identify opportunities for implementing ecosystem and TA squad strategies in the therapeutic area
• Mobilize ecosystem and organization experts to partner with customers to address their clinical, educational, and business goals

Account & Community Manager – Rare Blood Disorders

• Support coordination and implementation of the Family Navigation Work Group
• Support the development and implementation of a community engagement strategy
• Represent the Alliance at special community events and recurring meetings
• Maintain updated knowledge of the ECE services and resources in Montgomery County
• Ensure ongoing integration of community feedback into the Alliance’s strategy development work
• Mobilize community stakeholders to join the Alliance through various engagement opportunities
• Support the development and implementation of a strategy to engage and educate families about high-quality early care and education programs
• Support implementation and follow-up with Neighborhood Ambassadors

Family Navigation and Community Engagement Associate

• Responsible for securing patient data based upon comprehensive data elements.
• Financial education/counseling.
• Insurance verification.
• Provision of clinical information for pre-certification, authorization and third party claims management.
• Interviews patient for clinical, financial, and history information and arranges appropriate clinical care.
• Work independently gathering and submitted patient information with oversight of a pharmacist as needed.
• Perform pharmacy related functions in compliance with departmental policies and procedures that provide optimal pharmaceutical care.
• Drafts various correspondence letters and sends to referral source when necessary.
• Gathers and documents patient demographics, insurance information, needs assessment, patient history, and other data as needed.
• Initiates refill/follow up calls and schedules delivery as needed.
• Provides information and answers to patient/caregiver questions and refers to clinician when appropriate or requested.
• Identifies all patients requiring pre-certification or pre-authorization at the time services are requested or when notified by another hospital or clinic department.
• Contacts insurance company or employer to determine eligibility and benefits for requested services.
• Maintains patient records in a timely and complete manner.
• Assists the pharmacist with the process of filling and labeling the prescriptions.
• Calculates initial measurements for compounds and maintains compounds logs.
• Provides monographs and other required medication guides with each prescription.
• Maintains proper storage of medications (i.e. security, temperature controlled items, etc.).

Clinical Pharmacy Tech II – Community Pharmacy

• Drive the technical evolution of Brilliant Black Minds, building AI-powered tools, automations, and experiences that serve a community of 11,000+ diverse software engineers
• Lead projects end-to-end from design through release, including those with significant ambiguity
• Build and maintain clean, scalable services, components, and APIs
• Integrate LLM APIs and AI-enhanced capabilities into BBM's technical interview preparation offerings
• Build tooling and automations that scale BBM's community operations
• Manage day-to-day community operations: moderating Discord, engaging members, and participating in study groups
• Identify gaps in what the community needs, design solutions, and ship them

Community Engineer, SWE3

• Serve as Truist Mortgage liaison between the community, local government, and local mortgage program agencies
• Produce low to moderate income mortgage loans through community partnerships
• Assist community organizations providing leadership and training for homeownership classes
• Champion Truist referral process within the LMI/CRA Strategy through collaboration with relevant partners
• Maintain a complete and thorough knowledge of the Mortgage Strategies, Policies and Procedures
• Adhere to and comply fully with any and all Truist policies and procedures
• Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up

Retail Community Mortgage Specialist

• Consult with customers about their financial situation, financial and personal objectives and lending needs for the purpose of helping them achieve their home ownership goals.
• Collect and analyze information about the customer's financial situation, financial and personal goals, tolerance for risk and change, plans for the future, income, assets, debts, cash flow, and credit history.
• Analyze financial information for customers to make an initial assessment regarding whether the customer and the property may qualify for a particular lending solution.
• Make recommendations to customers about which lending solutions would best meet the customers' financial and personal objectives
• Advise customers about the consequences, risks, and benefits of alternative lending solutions.
• Promote Citi's brand, and promote Citi as the provider for lending and other financial solutions. This includes promoting Citi and its financial services to real estate agencies, builders, other referral sources, and customers.
• Visit customers outside of Citi's offices, with such visits to vary based on clientele, geography, market conditions, and other factors.
• Work as a team with all internal partners to support and grow our customers.
• Refer customers who seek financial services other than lending solutions to the appropriate Citi professionals.
• Partner with Operations teams to ensure the seamless transfer of the loan application in order to provide documents to the Processors and acquire any additional information needed by the Processors and/or Underwriters.
• Work with Processors/Closers and customers to ensure the timely closing of the customer's loan.
• Go outside to key referral relationships (Realtors, CPA's, Builders, etc.) to drive mortgage business into the bank.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Introduce clients to segment partners when appropriate (including but not limited to Bank, Wealth Management, Small Business, Cards, etc.
• Keep abreast of trends and developments in local marketplace, as well as changing rules and regulations across the industry, and expand internal and external network to better serve clients and industry professionals.
• Attend a minimum of 2 – 3 Diverse Realtor and/or affordable housing nonprofit events per month.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

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