Community Engagement Lead

Wider Circle

Community Engagement Lead at Wider Circle connecting neighbors for better health outcomes through outreach and education. Building relationships with diverse communities and overcoming healthcare barriers.

Posted 6/1/2026full-timeBaltimore • Maryland • 🇺🇸 United StatesSenior💰 $24 - $26 per hourWebsite

About the role

Key responsibilities & impact

Build relationships with individuals and communities to promote health and wellness.
Conduct community-based outreach and education on healthcare services, disease prevention, and healthy lifestyles.
Advocate for member and community needs within healthcare systems and social services.
Establish partnerships with community-based organizations to broaden the range of support services available to our members.
Provide culturally appropriate health education on topics such as nutrition, chronic disease management, mental health, and preventative care.
Support individuals in understanding and navigating the healthcare system.
Organize workshops and informational sessions on healthcare topics.
Assist individuals in accessing medical care, insurance programs, and social services.
Help members close care gaps by scheduling appointments and reminders, assisting with paperwork, and understanding their treatment plans.
Identify barriers to healthcare (SDoH) and provide resources.
Connect individuals with social services, such as housing, food assistance, and employment support.
Document interactions in Wider Circle’s digital systems in a timely manner.
Support Area Manager by assisting Specialists in their role, which can include training, shadowing or providing support to associates in need of assistance.
Ability to support membership and meet required standards with little supervision.
As needed, conduct in-home visits to meet with members that you are unable to reach to review their needs and discuss their access to care and/or close care gaps.

Requirements

What you’ll need

A strong passion for helping and serving others.
Outgoing personality and unwavering, positive attitude, with the ability to engage with others in-person and via phone or video conferencing.
A genuine interest in working with Medicare/DSNP/Medicaid populations and a commitment to building strong, supportive relationships.
Strong verbal and written communication skills to effectively engage with diverse community members.
Proactive approach to outreach, with the ability to take lead on community engagement initiatives.
Adaptability to a dynamic work environment and a willingness to learn and grow in the role.
You have experience working in a remote environment and excel at working autonomously.
You have flexible availability (outside of business hours) and reliable transportation when necessary.
3-5 years of relevant experience.

Benefits

Comp & perks

Performance-based incentive bonuses
Opportunity to grow with the company
Comprehensive health coverage including medical, dental, and vision
401(k) Plan
Paid Time Off
Employee Assistance Program
Health Care FSA
Dependent Care FSA
Health Savings Account
Voluntary Disability Benefits
Basic Life and AD&D Insurance
Adoption Assistance Program
Training and Development

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

relationship buildingcommunity outreachadvocacycultural competencycommunicationproactive engagementadaptabilityautonomyflexibilitypositive attitude