Communications

• Serve as day-to-day scientific communications lead on large to mid-sized accounts
• Develop effective communications strategies and materials
• Ensure all scientific communications materials are client-ready
• Contribute to IC growth goals through organic or new business growth
• Present scientific content in new business pitches

Group Director, Scientific Communications

• Serve as the lead ETC Engineer for the Response Coordination Strategy, overseeing both emergency telecommunications (Radio and Satellite) and critical IT infrastructure components.
• This includes developing robust and scalable solutions and building local capacity for their long-term sustainability
• Lead the assessment, design, and implementation of essential IT infrastructure, including data centers, server architecture, network security, and cloud solutions, to support humanitarian operations
• With key partners, identify, assess, and prioritize areas impeding the reliability and resilience of essential telecommunications infrastructure in GSD prioritized area of operations
• Improve the preparedness of national and local authorities and their key partners to strengthen response readiness and local capacity based on best practices
• Adopt sound project management approaches to support the management, oversight, measurement, and reporting of GSD-supported ETC projects
• In collaboration with the Innovation team, facilitate the provision of high-quality and appropriate technology solutions, and foster a culture of innovation to deliver quality services for key national authorities
• Ensure coordination and collaboration with relevant regional bodies in accordance with Partnership protocols. This will include but is not limited to CDEMA and CARILEC to align GSD's efforts with regional strategies and foster strong, long-term partnerships
• Manage and coordinate a network of in-region specialists and consultants, providing technical guidance, project oversight, and mentoring to enhance local expertise and ensure project success
• Prompt and action GSD’s core values of accountability, humility, and integrity in all work we conduct
• Promote good stewardship of financial and other resources to achieve maximum benefit to those impacted by disaster or at risk of impact
• Perform other duties as assigned.

Emergency Telecommunications Specialist

• Serve as a trusted advisor to senior leaders, delivering messaging that drives clarity, alignment, and engagement at scale
• Ideate communication strategies supporting talent, technology, operations, and risk and controls
• Develop executive communications (e.g., town halls, emails, leadership forums) aligned to business priorities
• Translate enterprise and CIB priorities into actionable messaging for global audiences
• Manage end-to-end channel strategy and sequencing across global, multi-channel environments
• Create content supporting talent programs, systems enhancements, and regulatory change initiatives
• Advise on high-impact or sensitive communications tied to employee, operational, and risk impacts
• Partner with business, technology, and risk teams to align messaging to priorities
• Measure effectiveness using engagement metrics and feedback to continuously improve outcomes
• Contribute to cross-CIB and enterprise-wide communication initiatives

Senior Internal & Executive Communications Lead – Cross-CIB Communications

• Administer and engineer enterprise cloud-based Unified Communications platforms
• Design, configure, and maintain calling and contact center services
• Develop and manage enterprise dial plans, numbering strategies, E911 configurations
• Monitor, maintain, and optimize UC and Contact Center platforms
• Provide Tier 3 / highest-level technical support and escalation management
• Manage full user, license, and role lifecycle governance
• Design, implement, and support integrations between communications platforms and enterprise systems
• Ensure security, compliance, and audit readiness by implementing platform controls
• Develop and maintain reporting, analytics, and dashboards
• Lead or support migrations and major initiatives
• Create and maintain comprehensive technical documentation
• Partner with enterprise stakeholders and customers as a trusted technical advisor

Unified Communications Engineer

• Lead incident management and crisis communications for the Vanguard Workplace Solutions division
• Serve as the primary VWS point of contact during crisis and incident related communications
• Provides consultation to address external client communication needs for the VWS business
• Develops cohesive plans for communicating initiatives and events that are aligned to business outcomes
• Partners with key stakeholders to ensure needs are addressed
• Responsible for tracking metrics and measuring the effectiveness of external client communication solutions

Incident Response, Crisis Communications Strategist

• Crafting and executing communication plans that enhance the organization's reputation
• Maintaining a consistent brand image
• Supporting goals through content development and media relations
• Ensuring effective communication with external audiences, including media, customers, partners, and stakeholders
• Creating compelling narratives and securing positive media coverage
• Managing communication strategies that resonate with diverse audiences

External Communications Specialist II

• Advise Technology executives on messaging that drives alignment and business outcomes
• Develop executive communication strategies that amplify leader voice across audiences
• Write and edit high-impact messages, announcements, and enterprise-wide updates
• Prepare executives with briefs, talking points, and rehearsals for key engagements
• Identify storytelling opportunities that promote initiatives and employee engagement
• Align messaging with leader teams to ensure consistency across functions and levels
• Lead town halls including content, invitations, delivery, and feedback reporting
• Measure communication performance metrics and optimize based on results
• Partner across communications teams to align strategy, channels, and narratives

Senior Executive – Internal Communications Lead, Technology

• Develop and implement a regional communications and engagement strategy aligned with NC ROOTS goals and timelines.
• Design and execute community-facing campaigns to increase awareness, trust, and participation in NC ROOTS initiatives.
• Lead internal communications to ensure alignment across Hub leadership, regional teams, and sub-awardees.
• Establish and maintain a consistent NC ROOTS Hub brand identity across all materials and platforms.
• Manage relationships with local, regional, and statewide media.

Marketing & Communications Manager – NC ROOTS Hub Lead

• Creates effective communications content and plans focused on specific initiatives and changes
• Supports in determining the best content for communicating effectively and engaging targeted audiences
• Develops cohesive plans for communicating initiatives and events that are aligned to business outcomes
• Partners with business area to ensure needs are addressed, various solutions are identified, and delivery of expectations is within scope and capacity
• Creates content that is clear, engaging, and concise
• Identifies trends for future application
• Applies Vanguard's style, usage, and brand standards to ensure consistency
• Identifies areas for improvement to enhance the effectiveness of communications and its ability to execute on business objectives
• Participates in special projects and performs other duties as assigned

Communications Specialist

• Support the development and execution of G&G’s commercial messaging and campaign initiatives
• Collaborate closely with cross-functional teams to translate strategic priorities into manageable content and campaigns
• Execute targeted marketing campaigns including email campaigns and nurture sequences
• Develop and update sales and marketing content including case studies, application briefs, and campaign materials
• Track and report on campaign performance including email metrics and engagement data

Marketing Communications Specialist

• Review and approve marketing materials and public communications
• Review Outside Business Activity and Private Securities Transaction requests
• Serve as a Subject Matter Expert (SME)
• Evaluate marketing materials and provide guidance on changes for approval
• Review outside business activities for compliance
• Consult with advisors on marketing initiatives and transactions
• Assist with regulatory inquiries

Senior Advisor, Communications – OBA Supervisory Principal

• Turn business objectives into integrated marketing communications plans
• Develop and execute omnichannel campaigns across paid and non-paid tactics
• Monitor performance, analyze results, and recommend optimizations
• Partner cross-functionally with sales, product and aftermarket teams
• Lead content and creative development

Marketing Communications Consultant

• Execute communications strategies for federal and postal health plans, translating business and membership growth strategies into clear, consistent, and compliant messaging
• Develop and deliver member communications, including newsletters, letters, postcards, brochures, presentations, website content, and digital materials
• Lead Open Enrollment communications, including Mail Handlers Benefit Plan (MHBP) Open Season Seminar materials, presentations, webinars, and member collateral
• Support client meetings, in‑person events, webinars, and virtual events by developing presentation materials and attending/hosting as needed
• Develop training and presentation materials for field service representatives and open enrollment volunteers to ensure consistent execution
• Ensure all communications comply internal requirements and external regulations; manage review and approval workflows and conduct quality checks for accuracy, brand alignment, and appropriateness
• Collaborate cross‑functionally with strategy, compliance, legal, marketing, account management, and external vendors to deliver timely, integrated communications
• Coordinate procurement of promotional items and branded materials to support outreach, events, and enrollment efforts

Manager, Business Communications, Federal Health Plans

• Meet the communications needs of clients by delivering standard and/or custom communications solutions
• Oversee work of more junior staff and assign projects as needed
• Lead meetings with stakeholders to review communication needs, deliverables, and budget implications
• Ensure compliance of communications solutions within the regulatory environment
• Establish and report metrics to measure success of communications strategies
• Manage ad hoc endorsement mailings, writing scripts and test cases with Technology partners
• Coordinate business and technology interfaces along with template management

Communications Consultant 3

• Installing, programming, and maintaining complex communication equipment to get customers up and running.
• Fixing the system if things go wrong and bringing communications back online to public safety, hospitals, utilities, manufacturing, and other mission-critical customers.
• Designing and upgrading customer systems to the latest technologies and solutions.
• Assisting and collaborating well with the team, Service Manager, and customer.
• Demonstrating a willingness to learn and be mentored on a new technology in communications and equipment.
• Completing assigned tickets properly and on time.
• Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
• Serving in an on-call rotation and providing 27/7 technical support.

Communication Systems Technician I

• Develop and deliver multi-channel communications campaigns for assigned plan change projects, ensuring alignment with Corporate, Brand, and clients’ objectives, and Institutional Relationships segment goals while adhering to CES processes and standards.
• Deploy communications using internal marketing automation platforms, tracking engagement metrics and adjusting strategies based on performance data.
• Work with institutional partners, transition teams, product owners, marketing and readiness groups on creating/disseminating communications specific to Institutional news and/or plan updates or general mailings.
• Help create, refine, and manage communication templates and resources that enable efficient, consistent delivery of plan change messaging across the organization.
• Collaborate with cross-functional teams including Legal, Compliance, Marketing, and Client Services to ensure communications meet regulatory requirements and business objectives.

Senior Communications Consultant, Retirement

• Design, implement, and manage enterprise unified communications and collaboration platforms
• Identify opportunities to improve resiliency, performance, and user experience
• Provide senior-level support for mission-critical communication services
• Lead major incident response, root cause analysis, and remediation planning
• Define and enforce platform architecture and technical standards
• Manage change control processes and provide post-deployment support
• Evaluate vendor platforms and recommend technology solutions
• Develop and maintain operational documentation
• Mentor junior engineers and serve as a technical escalation point
• Support ongoing system administration and participate in cross-functional initiatives

Senior Unified Communications – Collaboration Engineer

• Assist in the development and execution of communication strategies targeted at plasma donors and internal stakeholders.
• Assist in the development and execution of project plans and timelines for communications campaigns.
• Support the organization and maintenance of project documentation and campaign materials.
• Help monitor the progress of campaigns and prepare status updates for stakeholders.
• Participate in team meetings, workshops, and brainstorming sessions, taking notes and capturing key outcomes.
• Contribute to the creation of reports and dashboards with campaign results and insights.
• Assist in drafting, editing, and proofreading communications for donor audiences, including content for newsletters, intranet, social media, presentations, and donor communications, ensuring alignment with brand messaging.
• Collaborate with cross-functional teams to streamline processes and improve communication.
• Support the identification and tracking of project risks and issues.
• Support the Plasma Communications Manager in implementing internal and external communication campaigns.
• Assist in the coordination of donor engagement initiatives and awareness campaigns.
• Help manage communication tools and channels to ensure alignment and consistency.
• Conduct research and benchmark best practices in communications and donor engagement.
• Provide administrative and logistical support for communications projects and events.
• Perform other duties as assigned by the manager to support the team’s goals.

Communications Intern

• Identify campaigns for our team to test over email, social and press that would likely resonate with conservative media.
• Consistently bring in top tier media coverage on a select number of powerful campaigns.
• Consistently get social media influencers to promote campaigns within your portfolio, work with our social team to generate content for our channels that performs well.
• Support petition starters to drive their campaigns to victory and talk about their campaign to press.
• Write brand emails that perform well to a wide swath of Change.org’s email audience.
• Be on top of compelling news stories to help with campaign selection and escalation.
• Use media to drive campaign impact, victory, and brand awareness; including pitching to press, building reporter lists, and suggesting stories for social media.

Communication Strategist

• Work collaboratively with communications staff, researchers, and technical assistance providers on the execution of communications plans that engage education audiences.
• Plan, coordinate, and implement multifaceted social media and web content strategies focused on education related topics.
• Create graphics and videos to accompany digital communications, ensuring consistent branding and best graphic design practices are applied.
• Work collaboratively with communications staff and context experts to develop both print- and web-based products (e.g. newsletters, reports, presentations, postcards, and flyers) for internal and external audiences.
• Support the development and maintenance of online materials and resources.
• Collaborate with internal teams to ensure consistent messaging and branding across all client communications.
• Stay informed of industry trends and best practices in client communication and engagement.
• Provide administrative project support to senior management and clientele, where applicable.

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