Communications Consultant – Print Services

Wells Fargo

Communications Consultant at Wells Fargo handling Print Services functions in Consumer Banking and Lending Operations. Collaborating with stakeholders to deliver accurate customer communications and maintain compliance.

Posted 7/7/2026full-timeCharlotte • Arizona, North Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

BigQuery

About the role

Key responsibilities & impact

Collaborate and consult with stakeholders, including customers if needed
Communicate status, dependencies, and risks, clearly throughout the messaging process
Partner closely with internal partners and stakeholders including compliance, legal, and operations, to validate content and resolve issues
Execute communication-based initiatives and activities
Prepare, review, and deliver accurate timely customer statement communications including maintaining strong attention to detail
Respond effectively to changes in requirements, regulations or timelines
Implement communications strategies to promote and protect Wells Fargo’s reputation
Utilizing strong adaptability and problem‑solving skills to navigate new industries and develop creative solutions to communication challenges
Track and measure results to ensure they are in line with intended outcomes and business objectives
Proactively identify and resolve potential gaps, risks, or customer impact issues related to statement messaging

Requirements

What you’ll need

2+ years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Advanced analytical, strategic thinking, and problem-solving skills
Advanced organizational and multitasking skills with a proven track record of thriving in fast-paced environments
Advanced collaboration and influencing skills
Demonstrated ability to take initiative, work independently with minimal supervision
Demonstrated experience leading and operating effectively within matrixed organizations
Advanced verbal, written, and interpersonal communication skills
Demonstrated professionalism and integrity when partnering across all organizational levels
Experienced in driving organizational change and delivering measurable, results-oriented outcomes
Process efficiency expertise including assessment and recommendations for improvement
Experience with Risk and Control Self-Assessment (RCSA) program
Experience with Wells Fargo Print Services processes and procedures
Experience with project delivery, project methodologies, and/or project management
Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, Project, and Teams) skills
Working knowledge of data visualization, reporting, and workflow tools such as Big Query, PEGA, and Power BI
Bi-lingual English and Spanish verbal and written communication skills

Benefits

Comp & perks

Ability to travel up to 5%
Ability to work additional hours, weekends, and/or holidays as needed or scheduled
Adhere to standards outlined with written policy as well as applicable State and Federal regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Analytical SkillsStrategic ThinkingProblem-Solving SkillsOrganizational SkillsMultitasking SkillsProject ManagementProcess Efficiency ExpertiseCommunication StrategiesContent ValidationChange Management

Soft Skills

Collaboration SkillsInfluencing SkillsInitiativeProfessionalismIntegrity