Communications

• Develop and execute a strategic plan for the firm’s awards and recognition program, including objectives, priorities, processes, and expected outcomes
• Manage an annual calendar of award and recognition opportunities and track progress using an established CRM system
• Partner with Marketing Communications, Business Development, and other business professional teams to identify and draft compelling submissions that align with the firm’s brand and business priorities
• Collaborate with the Client Experience team to identify award and recognition opportunities that support key client relationships
• Track, analyze, and report on program progress, outcomes, and metrics to support continuous improvement and demonstrate impact
• Support the preparation and submission of secondary directory submissions, including Global Review Guides

Firmwide Communications Manager – Awards

• Handle complex technical challenges, lead UC implementations, and oversee platform upgrades
• Ensure optimized communication services across the enterprise
• Develop and deploy UC solutions, including VoIP, SIP, and cloud-based communication platforms
• Lead engineering designs and technical refresh projects that directly impact mission success
• Collaborate with vendors, service providers, and IT teams to ensure smooth UC operations
• Work closely with security teams, network engineers, and support staff to improve system integration
• Troubleshoot system failures and accessibility issues
• Draft Standard Operating Procedures (SOPs) for UC operations
• Develop and maintain knowledge base articles, handling 'how to' inquiries
• Perform system upgrades and apply upgrades and patches to Cisco Unified Communications Manager (CUCM) and IOS upgrades on UC systems
• Support UC Knowledge Management (KM) by entering solutions into the knowledge database
• Make recommendations to enhance efficiency in UC monitoring, management, and overall operations
• Implement emerging UC technologies
• Apply security protocols, encryption, and compliance with industry standards (NIST, DoD security guidelines, STIGs)
• Work independently in remote locations, functioning as a primary engineering and network troubleshooting resource
• Resolve UC-related tickets escalated to the engineering team and coordinate resolutions across UC Operations staff
• Conduct root cause analysis
• Implement encryption, security protocols, and compliance measures (e.g., NIST, DoD guidelines, STIGs)
• Mentor junior staff, provide leadership in UC implementations, and optimize system performance
• Participate in project management for major upgrades and refresh cycles

Unified Communications Engineer

• Serve as the senior technical authority for enterprise Unified Communications (UC) environments, providing leadership on strategic initiatives and mission-critical assignments.
• Establish goals, roadmaps, and project plans aligned with organizational objectives.
• Design, engineer, integrate, and optimize enterprise voice, video, and collaboration platforms including Cisco CUCM, Unity Connection, Expressway, and Microsoft Teams Voice.
• Provide Tier 4 troubleshooting, root-cause analysis, and resolution for complex outages and performance issues.
• Analyze network performance, traffic flows, interfaces, and protocols to recommend improvements and modernization efforts.
• Integrate UC solutions with Active Directory, cloud services, virtualization platforms, and network infrastructure.
• Implement secure communications using TLS, SRTP, certificates, IPSEC, and ensure compliance with applicable standards such as DISA STIGs.
• Lead projects such as technology refreshes, data center migrations, and collaboration platform enhancements.
• Partner with clients and stakeholders to assess needs, analyze data, and recommend solutions.
• Develop and maintain SOPs, engineering documentation, diagrams, and technical standards.
• Mentor team members, advise leadership, delegate effectively, and collaborate across all organizational levels.
• Perform other duties as assigned.

Unified Communications Engineer – SME

• Draft and edit donor-facing communications and development content that engage supporters, communicate impact, and strengthen relationships with donors and partners.
• Create and refine templates and adaptable content that can be used across multiple cities, ensuring consistency while tailoring messaging for local contexts.
• Support the development and execution of fundraising-focused communications strategies that effectively engage and retain donors.
• Develop clear, concise, and compelling written content that reflects both local impact and a broader national perspective.
• Collaborate with internal stakeholders to gather input and ensure alignment on messaging, while working independently.
• Proofread and edit content with a high level of attention to detail, ensuring accuracy, clarity, and consistency in tone and branding across materials.
• Explore opportunities to enhance communication through visual storytelling, including basic graphic design and video content to support fundraising efforts.
• Support broader development and communications activities, including event preparation, coordination, and administrative support as needed.

Development & Communications Intern

• Bridges the gap between executive vision and day-to-day operations, ensuring all internal and external communications are cohesive, culturally aligned, and measurable.
• Ability to take complicated issues and translate them into simple and direct products that are consistent and accurate.
• Writes, edits, and oversees high-quality content across newsletters, SharePoint, storytelling, change management strategy and engagement, Town Halls, FAQs, scripts, talking points, presentations, QA, surveys, hot sheets, executive leadership engagement, internal channels, etc.
• Tracks, measures, and reports on communication metrics (e.g., audience engagement, web traffic, press coverage) to continuously optimize strategies. Establish and monitor feedback loops, change management champions, facility focus groups, such as anonymous suggestion boxes and pulse surveys, to gauge employee sentiment and address anxieties.

Communications Specialist

• Lead development and ongoing evolution of the integrated communications strategy for Accelerating Gamechangers.
• Serve as a strategic communications advisor to program and change leaders.
• Develop audience-centered communication frameworks, engagement strategies, and communication roadmaps.
• Apply insights, employee feedback, and communications metrics to refine strategies and improve program effectiveness over time.
• Counsel senior leaders on communication approaches that strengthen visibility, credibility, and engagement during organizational change.
• Develop and coordinate executive communications strategies and content for key leadership and governance forums.
• Ensure leaders are equipped with consistent, high-quality messaging and engagement resources.
• Establish and coordinate the transformation program's communications governance model.
• Provide subject matter expertise and consultation to project teams.

Senior Manager, Transformation Communications

• Develop high-quality multimedia content, including graphics, short-form videos, website visuals, infographics, social media assets, motion graphics, and other digital materials in support of NERC’s External Communications’ efforts
• Translate complex reliability, security, and regulatory topics into clear, accurate, and visually engaging communications products for NERC’s key audiences
• Create and maintain visual assets, templates, and digital asset libraries that align with NERC’s brand, editorial, and accessibility standards
• Manage social media content calendar; draft, schedule, and post content across NERC’s platforms, including LinkedIn, X, and YouTube
• Monitor social media activity, platform updates, and key metrics; provide recurring media and digital reporting, including daily news clips, weekly sentiment reporting, and other quarterly communications products and social media performance reports
• Ensure deliverables meet technical specifications for relevant platforms and formats (website, intranet, social media, presentations, etc.)
• Present creative ideas, concepts, and design rationale to the External Communications team and internal stakeholders
• Other duties, as assigned

Multimedia Communications Specialist

• Monitor social channels to identify trending topics and opportunities related to our issue areas
• Write social media content and schedule posts in Sprout Social to support the flow of content on X, LinkedIn, Facebook, Instagram, Threads, and Bluesky
• Film and edit short-form vertical video
• Help expand our digital presence through engagement with followers and peer channels
• Read articles and conduct searches to identify reporters covering our issue areas
• Support the drafting of press releases and quotes
• Use Muck Rack to distribute releases to key reporters and maintain reporter lists

Communications Intern

• Assist in the research of policy initiatives/outcomes of the Democratic governors and their opponents for use in campaign communications;
• Assist in media monitoring and the compilation of news articles pertaining to the political landscape of governors and gubernatorial candidates;
• Assist in the management of important databases such as press contacts and political contacts;
• Assist in the production of meeting materials and news clips summaries for DGA staff and governors;
• Assist in drafting social media content for publication;
• Help with other special projects, assignments, and tasks as assigned by DGA Communications, Research, Political, Digital, and Administrative staff.

Communications Internship

• Assist in creating content for digital platforms
• Manage and analyze social media channels
• Support campaigns that engage with target audiences
• Craft written materials (emails, letters, social media posts, etc.)
• Support communications projects for BBYO International Convention
• Work on metrics and analytics projects
• Maintain photography archive and select photos for marketing content
• General support for marketing team staff

• Partner with Journals editorial leadership and the APA Open Science and Methodology (OSM) Expert Panel to advance APA Journals’ open science initiatives
• Participate in OSM meetings and translate priorities into actionable communication and outreach plans
• Develop and execute strategic plans to promote APA Journals’ open science practices (e.g., transparency, reproducibility, open data/materials, and related policies), ensuring messaging is consistent across channels and stakeholder groups
• Create and maintain librarian-, consortia-, and researcher-facing communications that articulate APA’s open science initiatives, participation pathways, and the value of APA as a standards-setting, nonprofit scholarly publisher
• Develop practical resources (FAQs, toolkits, templates, and presentations) that help authors, librarians, and consortia understand and adopt APA open science practices and Open Access options
• Support APA Read & Publish and other Open Access agreements by partnering with Sales/Business Development to inform outreach, strengthen relationships with libraries/consortia (e.g., regular reporting), and help ensure that agreements deliver mutual value for customers and APA
• Collaborate with Author Marketing to plan and deliver institution- and community-based outreach that increases awareness of open science initiatives and encourages engagement from authors and editors
• Collaborate with Library Marketing and Product Development to build sustained, librarian- and consortia-focused community engagement (webinars, listserv/communication plans, and campaigns) that promotes APA’s open science priorities and awareness of APA as a non-profit standards-setting scholarly publisher
• Monitor and synthesize developments in Open Access and open science standards, funder policies, and competitor practices; share insights internally to inform messaging, positioning, and program priorities
• Serve as an internal advocate for librarians, consortia, and research communities by capturing stakeholder feedback and ensuring it is reflected in communications, resources, and program development
• Analyze market and customer data (including agreement performance indicators and engagement metrics) to inform outreach strategies, identify opportunities to improve adoption, and support data-informed internal decision-making
• Develop and maintain annual communication and engagement plans for key library and consortia relationships, including segmented outreach calendars and coordinated touchpoints
• Provide stakeholder support by developing clear guidance and user materials related to Open Access agreements and open science participation (including how-to resources and referral pathways for questions)
• Track and report on key performance indicators (e.g., awareness/engagement, resource usage, agreement-related activity, and community feedback) and use findings to refine strategies and demonstrate impact
• Support outcomes sharing and performance reporting for Open Access and Read & Publish agreements (e.g., article output, usage/engagement, and other success measures) in collaboration with internal partners
• Other duties as Assigned

Scholarly Communications Manager – Open Science

• Develop and implement comprehensive communications strategies to promote the AHLA Foundation, including both overarching messaging and individual program initiatives.
• Drive promotion of organizational research, translating findings into accessible and compelling content for diverse audiences.
• Lead and elevate communications tied to committee work, highlighting member engagement and key outcomes.
• Support internal communications, ensuring members and staff are informed, aligned, and engaged with organizational priorities.
• Support advocacy communications efforts as needed.
• Manage team members and budget.

Vice President, Communications

• Lead strategic efforts for clients navigating serious public challenges and reputational risks.
• Act as the primary point of contact for corporate leaders and legal teams.
• Create and run communications plans to handle active threats.
• Coordinate with internal teams specializing in data, digital media, and creative design.
• Draft high-stakes materials under tight deadlines.
• Manage incoming media inquiries and proactively ensure client’s narrative is told accurately.
• Shape stories directly with journalists to protect a client’s brand.
• Manage internal teams across offices to assure accuracy and timeliness of work.
• Act as a manager and coach for junior staff during crisis communication situations.
• Work with agency leadership to draft client-ready proposals and identify new business opportunities.

Director – Crisis Communications

• Develops and implements communication/media strategies to maximize communication impact and earned media for UCS issues, experts, and products.
• Leads the coordination of program and campaign team communications.
• Ensures a steady drumbeat of activities are completed that advance goals.
• Balances and prioritizes overall communications work to best advance campaign goals and needs.
• Establishes relationships with journalists to garner coverage of UCS issues, experts and products.
• Pitches stories and promptly responds to interview requests.
• Ensures writing, editing and distribution of media materials including alerts, press releases and statements.
• Writes, edits, publishes, and maintains accurate web content.
• Tracks UCS press hits and impact of communications strategies.

Strategic Communications Officer

• Configure and support CUCM clusters, voice gateways and endpoints in a multi-site environment.
• Configure and support SIP trunks to ensure optimal call routing amongst sites and PSTN
• Provide Tier 3/advanced level investigation and troubleshooting of complex voice issues across the enterprise voice environments.
• Monitor and maintains CUCM cluster health, performance and availability across the enterprise, document voice issues and make recommendations for any adverse findings that will impact cluster health.
• Provide support to internal support groups such as PMO, NOC and Installations
• Collaborate with Cybersecurity/Information Assurance groups to ensure the security and integrity of CUCM, and ensure the system aligns with standards and compliance requirements.
• Lead enterprise voice related projects, migrations, tech refreshes, deployments and implementations.
• Support planned maintenance activities such as system patching and vulnerability management and configuration changes.
• Be able to collaborate and perform in a team oriented and as an individual contributor.
• Be a self-starter and able to work independently
• Provide cross training across the enterprise voice teams, Tier 2 and Tier 3.
• Develop and maintain system designs, diagrams and standard operating procedures (SOPs).
• Ensures enterprise CUCM is highly available, failover and contingencies are in place.
• Provides research, investigation and problem resolution of voice incidents and outages and status updates utilizing appropriate Incident Handling, Management and Ticketing system.
• Participates in industry partners technology research, evaluations and solutions.

Cisco Unified Communications SME – Contingent Upon Award

• Serve as the primary point of contact for senior-level decision-makers, offering real-time strategic counsel with minimal oversight.
• Set the strategy for and oversee the execution of earned and owned media campaigns, ensuring they align with the client’s long-term goals.
• Shepherd projects across multi-disciplinary service teams, including media planning, media buying, creative, measurement, and data insights.
• Oversee the production of everything from high-level strategic memos and communications plans to tactical press releases, op-eds, and social media content.
• Proactively develop earned media strategies, leveraging existing reporter relationships to place stories that move the needle on key issues.
• Manage internal teams across different offices to ensure quality control and adherence to tight deadlines.
• Act as a coach and/or direct manager for junior staff, providing clear feedback and supporting their professional development.
• Partner with agency leadership to identify, draft, and present proposals for new business opportunities.
• Expand existing accounts while establishing trust with prospective clients through compelling pitch decks and presentations.

Director – Strategic Communications

• Take ownership of deliverables and workstreams and drive project management
• Find meaningful opportunities for clients and help lead the development of a campaign strategy
• Draft creative campaign briefs and lead creative concept development with internal teams
• Provides first review of content and coordinates feedback from stakeholders
• Produces and oversees high-quality client work, managing campaigns and projects with attention to detail
• Monitor client messaging and identify proactive creative opportunities
• Manages rapid response creative production and drafts content calendars

Senior Associate, Digital Communications

• Create and execute a marketing strategy for Meridian’s flagship and donor events across email, web, and social channels
• Coordinate marketing campaigns for large-scale institutional events across digital and traditional channels
• Assist in growing and sustaining partner branding and activation strategies
• Draft and design email marketing content—such as invitations, newsletters, and appeals—using Pardot
• Collaborate with the Senior Director of Communications & Marketing to track KPIs and audience growth goals
• Create, edit, and publish compelling social media content
• Update and manage website content to highlight Meridian’s signature programs and donor engagement initiatives
• Provide live coverage of in-person and virtual events through social media and digital platforms
• Recruit and manage the Communications and Marketing fellowship program

Communications & Marketing Coordinator

• Support the creation of graphics, short-form videos, and other engagement-focused digital content.
• Assist with video editing for social media campaigns, storytelling initiatives, and organizational communications.
• Help draft and edit blogs, captions, and other digital communications materials.
• Monitor social media channels for comments, messages, and engagement opportunities, escalating questions or concerns as needed.
• Support the Digital Team with analytics tracking.
• Attend and participate in greater marketing and communications team meetings.
• Support additional communications and digital engagement projects as assigned.

Digital Communications Intern, Fall 2026

• Serve as the primary day-to-day client contact and relationship owner across multiple accounts, acting as a trusted and readily available partner who provides timely counsel and consistent communication.
• Lead strategic communications planning initiatives that incorporate traditional and digital communications channels and platforms, as well as grassroots/grasstops components.
• Maintain and actively cultivate a deep bench of relationships with national, Beltway, and trade reporters across beats relevant to client portfolios; leverage those relationships to drive coverage and advance client objectives.
• Manage multifaceted projects that have numerous components, frequent deadlines, and high stakes.
• Oversee quality control of project deliverables to GSG standards, with minimal input or revisions from Partners.
• Create and manage budgets; monitor utilization of team members to ensure effective and efficient application of firm resources.
• Work with senior practitioners across the firm on business planning and new business development. This includes creating pitch presentations and proposals as well as supporting lead generation and networking.
• Oversee the professional development and mentorship of direct reports, junior staff, and project teams, working with GSG leadership on team structure and assignments in line with staff's strengths and weaknesses.
• Represent GSG at relevant conferences and events, network with industry leaders, clients, and prospective clients, and seek appropriate thought leadership and speaking opportunities.
• Play an active role in recruiting talent for the team.
• Periodically serve in a leadership role on firm-wide projects/initiatives.

Communications jobs in District of Columbia

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Firmwide Communications Manager – Awards

Unified Communications Engineer

Unified Communications Engineer – SME

Development & Communications Intern

Communications Specialist

Senior Manager, Transformation Communications

Multimedia Communications Specialist

Communications Intern

Communications Internship

Communications Internship

Scholarly Communications Manager – Open Science

Vice President, Communications

Director – Crisis Communications

Strategic Communications Officer

Cisco Unified Communications SME – Contingent Upon Award

Director – Strategic Communications

Senior Associate, Digital Communications

Communications & Marketing Coordinator

Digital Communications Intern, Fall 2026

Vice President, Communications & Public Affairs