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Unified Communications Engineer – SME
Blackwatch International CorporationUnified Communications Engineer providing strategic leadership for FBI communications systems and advanced solutions. Engineering, deployment, and support of voice, video, and collaborative technologies within a zero-trust framework.
Posted 7/17/2026full-timeWashington • District of Columbia, Washington • 🇺🇸 United StatesSeniorLead💰 $100,000 - $140,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in Unified Communications engineering and administration, with a focus on designing, integrating, and optimizing voice, video, and collaboration platforms. Proven ability to lead strategic initiatives, mentor teams, and ensure compliance with security standards.
Highest-signal resume keywords
Unified Communications EngineeringCisco CUCMMicrosoft Teams VoiceProject ManagementTop Secret Security Clearance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Voice SystemsVideo SystemsCollaboration SystemsSIP ProtocolH.323 ProtocolMGCP ProtocolQoSBGPOSPFIPSEC
Soft Skills
LeadershipDecision-MakingAttention to DetailCommunicationInterpersonal Skills
Tools & Technologies
Cisco Unity ConnectionExpresswayCisco CUBEOracle SBCESXi VirtualizationCloud Environments
Certifications & Qualifications
Cisco Internetwork Expert (CCIE) CollaborationCisco Certified Network Professional (CCNP) Collaboration
Industry Keywords
DISA STIGsActive DirectoryTLSSRTPNetwork Infrastructure
Tech Stack
Tools & technologiesCloudOracleTypeScriptUnity
About the role
Key responsibilities & impact- Serve as the senior technical authority for enterprise Unified Communications (UC) environments, providing leadership on strategic initiatives and mission-critical assignments.
- Establish goals, roadmaps, and project plans aligned with organizational objectives.
- Design, engineer, integrate, and optimize enterprise voice, video, and collaboration platforms including Cisco CUCM, Unity Connection, Expressway, and Microsoft Teams Voice.
- Provide Tier 4 troubleshooting, root-cause analysis, and resolution for complex outages and performance issues.
- Analyze network performance, traffic flows, interfaces, and protocols to recommend improvements and modernization efforts.
- Integrate UC solutions with Active Directory, cloud services, virtualization platforms, and network infrastructure.
- Implement secure communications using TLS, SRTP, certificates, IPSEC, and ensure compliance with applicable standards such as DISA STIGs.
- Lead projects such as technology refreshes, data center migrations, and collaboration platform enhancements.
- Partner with clients and stakeholders to assess needs, analyze data, and recommend solutions.
- Develop and maintain SOPs, engineering documentation, diagrams, and technical standards.
- Mentor team members, advise leadership, delegate effectively, and collaborate across all organizational levels.
- Perform other duties as assigned.
Requirements
What you’ll need- Active Top Secret security clearance required, with willingness to obtain TS/SCI CI Polygraph
- Bachelor’s degree in a related field
- 10+ years of enterprise telecommunications and Unified Communications engineering/administration experience
- Expert knowledge of voice, video, collaboration systems, and supporting networks
- Experience with Cisco CUCM, Unity Connection, IM & Presence, Expressway, and Microsoft Teams Voice
- Strong knowledge of SIP, H.323, MGCP, UDP, RTP, SRTP, and TLS protocols
- Experience with QoS, BGP, OSPF, MPLS, IPSEC, Cisco CUBE, Oracle SBC, and related network technologies
- Experience with ESXi virtualization, Cisco UCS, and cloud environments (IaaS, PaaS, SaaS)
- Knowledge of security controls, certificates, and compliance standards such as DISA STIGs
- Strong leadership, decision-making, and project management skills
- Demonstrated attention to detail
- Excellent communication, interpersonal, and emotional intelligence skills
- Proven ability to collaborate cross-functionally and lead teams effectively
- Preferred Qualifications: One of the following certifications: Cisco Internetwork Expert (CCIE) Collaboration or Cisco Certified Network Professional (CCNP) Collaboration.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Blackwatch International Corporation Website LinkedIn All Job Openings 51 - 200 employees Founded 2010 🔒 Cybersecurity 🏢 Enterprise 🤖 Artificial Intelligence Cybersecurity
- Enterprise
- Artificial Intelligence Blackwatch International Corporation is a small-business technology and engineering firm that specializes in enterprise IT, cybersecurity, and AI-driven data exploitation solutions for government and commercial clients. The company develops proprietary and patented OneVision AI technology and offers services including cloud migration, DevSecOps, enterprise engineering, and compliance support aligned with RMF, NIST, and ITIL frameworks. Unified Communications Engineer – SME Job not on LinkedIn 🔥 2 hours ago 🏢 Washington – Onsite 💵 $100k - $140k / year ⏰ Full Time 🟠 Senior 🔴 Lead 🗣️ Communications Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Serve as the senior technical authority for enterprise Unified Communications (UC) environments, providing leadership on strategic initiatives and mission-critical assignments.
- Establish goals, roadmaps, and project plans aligned with organizational objectives.
- Design, engineer, integrate, and optimize enterprise voice, video, and collaboration platforms including Cisco CUCM, Unity Connection, Expressway, and Microsoft Teams Voice.
- Provide Tier 4 troubleshooting, root-cause analysis, and resolution for complex outages and performance issues.
- Analyze network performance, traffic flows, interfaces, and protocols to recommend improvements and modernization efforts.
- Integrate UC solutions with Active Directory, cloud services, virtualization platforms, and network infrastructure.
- Implement secure communications using TLS, SRTP, certificates, IPSEC, and ensure compliance with applicable standards such as DISA STIGs.
- Lead projects such as technology refreshes, data center migrations, and collaboration platform enhancements.
- Partner with clients and stakeholders to assess needs, analyze data, and recommend solutions.
- Develop and maintain SOPs, engineering documentation, diagrams, and technical standards.
- Mentor team members, advise leadership, delegate effectively, and collaborate across all organizational levels.
- Perform other duties as assigned. 🎯 Requirements
- Active Top Secret security clearance required, with willingness to obtain TS/SCI CI Polygraph
- Bachelor’s degree in a related field
- 10+ years of enterprise telecommunications and Unified Communications engineering/administration experience
- Expert knowledge of voice, video, collaboration systems, and supporting networks
- Experience with Cisco CUCM, Unity Connection, IM & Presence, Expressway, and Microsoft Teams Voice
- Strong knowledge of SIP, H.323, MGCP, UDP, RTP, SRTP, and TLS protocols
- Experience with QoS, BGP, OSPF, MPLS, IPSEC, Cisco CUBE, Oracle SBC, and related network technologies
- Experience with ESXi virtualization, Cisco UCS, and cloud environments (IaaS, PaaS, SaaS)
- Knowledge of security controls, certificates, and compliance standards such as DISA STIGs
- Strong leadership, decision-making, and project management skills
- Demonstrated attention to detail
- Excellent communication, interpersonal, and emotional intelligence skills
- Proven ability to collaborate cross-functionally and lead teams effectively
- Preferred Qualifications: One of the following certifications: Cisco Internetwork Expert (CCIE) Collaboration or Cisco Certified Network Professional (CCNP) Collaboration. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Cisco Unified Communications Engineer 🕒 June 15 All Native Group, The Federal Services Division of Ho-Chunk Inc. 501 - 1000 🤝 B2B 🏢 Enterprise 🏛️ Government Website LinkedIn All Job Openings CUCM Engineer designing, implementing and maintaining enterprise-level voice solutions. Collaborating with teams and providing advanced support for voice infrastructure. 🏢 Washington – Onsite ⏰ Full Time 🟠 Senior 🔴 Lead 🗣️ Communications View More Communications Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs