Business Analyst

• Perform data collection and gather/organize information on operational problems or procedures
• Define methodologies for data collection efforts supporting program analysis
• Analyze data to identify bottlenecks or inefficiencies in local workflows
• Support the development and delivery of progress, status, and management reports
• Assist in the preparation of Technical Direction Management Plans (TDMPs)
• Conduct organizational studies and evaluations to improve operational efficiency
• Prepare operations and procedures manuals to assist management in operating more efficiently
• Support program management activities including cost, schedule, and performance tracking
• Assist in quality assurance/quality control program implementation
• Support quarterly program reviews and action item tracking
• Maintain accurate documentation and records in support of contract deliverables
• Participate in meetings and provide technical input to support decision-making

Management Analyst – Journeyman

• Conduct background research on assigned projects
• Develop methods for analyzing gathered information
• Compile project related data and create detailed reports
• Create business process documentation when necessary
• Make oral and visual multimedia presentations
• Assist with the evaluation of project business processes
• Recommend and develop new solutions as needed
• Maintain a professional approach and demeanor while interacting with project stakeholders

Business Analyst II

• Partner with product owners and stakeholders to elicit, document, and validate business requirements across Cisive’s background screening workflows
• Translate complex business needs into clear, actionable user stories, acceptance criteria, and process flows
• Conduct gap analyses, workflow assessments, and process mapping across screening product areas including criminal, verifications, civil, medical, MVR, and drug screening
• Maintain a well-groomed, prioritized product backlog in collaboration with the Product Owner
• Facilitate discovery sessions, workshops, and stakeholder interviews to align on scope and intent
• Serve as a liaison between business stakeholders and the development team to ensure shared understanding
• Define and track KPIs and success metrics for delivered features and solutions
• Produce high-quality documentation including BRDs, process diagrams, data flows, and user journey maps
• Facilitate all scrum ceremonies: sprint planning, daily standups, sprint reviews, and retrospectives
• Shield the team from external interruptions and protect sprint commitments
• Track and communicate sprint velocity, burndown metrics, and team capacity
• Coach team members on agile principles and continuous improvement practices
• Identify and actively remove blockers, escalating impediments when necessary
• Foster a psychologically safe, high-trust team environment rooted in agile values
• Report sprint health and delivery progress to leadership and key stakeholders
• Continuously improve team processes through retrospective action items and experimentation

Senior Business Analyst

• Conduct interviews and facilitate group sessions with business and technology partners to elicit, analyze, and document business requirements as well as change management
• Provide consultative support to stakeholders to help them to achieve desired changes and outcomes
• Document and manage requirements traceability matrix and confirm solution meets requirements
• Utilize modeling techniques to produce diagrams, and models that illustrate system and data relationships, and business process flows for both current and future states
• Analyze the business requirements and validate potential solutions/approaches with business and finance technical staff to identify potential improvements in functionality and processes, and ways that technology can help to achieve organizational goals
• Perform the project manager role in conjunction with the business analyst role on appropriately sized requests or projects to ensure all project tasks are planned and executed based on the project requirements
• Support business and technical partners in all aspects of testing including test script development, acceptance criteria, integration testing, test data creation, user acceptance testing, etc.
• Proactively facilitate conversations between functional and technical teams to ensure common and thorough understanding of business needs and solution capabilities to achieve better outcomes
• As needed participate in dialog with vendors and SNHU staff to understand vendor solutions and obligations, confirm vendor offerings, and monitor vendor performance towards SNHU requirements.
• Other duties and responsibilities as assigned.

Senior Business Analyst, Finance Technology

• Lead Business Acceptance Testing for assigned releases, capabilities, and initiatives.
• Use business requirements, process risk, and release goals to define test strategy, coverage priorities, scripts, and expected outcomes.
• Analyze system, asset, configuration, and process changes to identify BAT impacts, risks, and readiness needs.
• Validate pricing information and related business outcomes to confirm accuracy, identify issues, and support strong provider experience.
• Partner with cross-functional teams to resolve defects, remove blockers, and support implementation of new programs.

Operations Lead Analyst – Business Acceptance Testing

• Own HIPAA-compliant source-of-truth artifacts. Serve as the accountable owner for several Excel-based artifacts that govern Medicare claims business rules, edits, code sets, or requirements.
• Maintain version control, change history, and documentation so these remain authoritative and audit-ready, and handle all content in accordance with HIPAA and CMS data-handling requirements.
• Apply deep Medicare claims expertise. Act as the subject matter expert on CMS Medicare Part A (institutional, hospice, home health) and Part B (professional, outpatient, DME) claims processing, including how claims are edited, and use that expertise to evaluate the downstream impact of every proposed change.
• Validate changes internally. Review and validate proposed updates to the spreadsheets before they go out, confirming they're accurate, internally consistent, and aligned with CMS policy and program requirements.
• Identify discrepancies, edge cases, and ripple effects early.
• Communicate changes externally. Be responsible for sharing validated changes with external stakeholders, including CMS counterparts, in a clear, well-documented, and timely way.
• Maintain the narrative around what changed, why, and what it affects.
• Bridge product and engineering. Partner closely with the Product Manager to translate policy and program needs into clear requirements, and work directly with Engineering leadership to ensure those requirements are understood, technically feasible, and implemented faithfully.
• Surface tradeoffs and risks so decisions get made with the full picture.
• Keep everyone aligned. Facilitate the flow of information across functions—reducing ambiguity, documenting decisions, and ensuring that policy, product, and engineering stay in sync as the work evolves.

Project Manager – Business Analyst

• Facilitate customer meetings by accurately capturing minutes and action items.
• Monitor action item status and proactively coordinate progress updates with key stakeholders to ensure timely resolution.
• Assist with continuous process improvement initiatives, including researching, drafting, and authoring Standard Operating Procedures (SOPs).
• Work closely and coordinate among military, DoD, and other clients.
• Develop and update standard operating procedures (SOP), training materials, and other guidance as required.
• Perform training as necessary.
• Coordinate with technical, financial, or other relevant points of contact at Navy/Marine Corps, Department of Defense (DoD), and other government agencies.
• Ensure AIRWorks processes, tools, and reporting capabilities are effective and up to date.
• Analyzes requirements, status and schedules.

Journeyman Management Analyst

• Be a liaison between product, underwriting, and technology teams to support property insurance products and their associated applications
• Understand our business and technology environments, applications, and processes to gather and document business requirements for projects and enhancements
• Communicate with external and internal customers to analyze current issues and deliver solutions and guidance
• Perform or coordinate testing, track bugs and change requests, and help triage production issues

• Quickly develop a thorough understanding of system functionality and present both "big picture" overviews and detailed deep-dives to new and prospective partners
• Serve as the primary coordination interface for assigned federal partner organizations during onboarding and throughout ongoing engagement activities
• Establish and maintain effective working relationships with partner agency representatives, business teams, and technical support organizations
• Coordinate and actively participate in partner-facing activities including onboarding discussions, implementation reviews, service assessments, and operational readiness activities
• Prepare and facilitate information exchange between partner organizations and business teams
• Prepare executive briefings for Senior Leadership and partner stakeholders
• Analyze, identify, and communicate coordination gaps, unresolved issues, and operational risks
• Maintain onboarding milestones, open action items, partner concerns, and issue resolution status
• Coordinate follow-up activities with relevant parties
• Escalate unresolved issues, service concerns, or operational risks to management or designated alternate
• Utilize requirements elicitation techniques to gather business requirements as needed
• Support Product Owners and Team Leads in planning, road mapping, and monitoring project work

Senior Business Analyst, Grants Management

• Support the Accounting department and report to the Billing Manager
• Assist with preparation, analysis and reconciliations related to issuing Final Invoices
• Ensure accurate and timely preparation, reconciliation, and submission of customer Billings
• Work collaboratively with our internal Cost Control Analysts & Program customers
• Communicate effectively and frequently with Billing Leads and team members as to status and any known issues or delays
• Support internal and external customers' requests regarding billing and related issues
• Support DCAA billing audit inquiries, internal and external financial audits
• Complete special projects as needed

Business Management Analyst – Accounting

• Responsible for implementation and execution of various post-award and financial management activities for grants, contracts and/or clinical trials within the Sponsored Programs Financial Services (SPFS).
• Responsibilities include award set-up, transaction processing, compliance review, cash management, collections, financial reporting and project close-out.
• Analyze financial results and outcomes, trends/projections, and performance metrics and provide root cause analysis to facilitate business decisions.
• Develop full understanding of payment terms and payment schedules as outlined in agreements.
• Independently prepares simple to complex financial reports and monitors all internal and Sponsor stipulated deadlines and content requirements.
• Ensure all invoices and payments are complete. Close project cost center in all financial systems.
• Prepare journal entries to support the monthly close process and ensures all financial transactions/entries agree with GAAP and institutional policies.

Business Analyst – Sponsored Programs, Financial Services, Clinical Trials

• Assists in performing general administration and advisory services and/or functions, to include: relocation requests, human resources services, facilities management, process improvement, change management, and space/logistics, safety/security.
• Prepare HR packages for review and submission.
• Assist with planning, execution, and monitoring activities to ensure alignment with strategic objectives.
• Identify opportunities to automate manual processes using modern tools, platforms, and data solutions.
• Collaborate with cross-functional teams to design and implement automation solutions that improve efficiency.
• Lead or support pilot initiatives to test new technologies, methodologies, or tools that enhance performance.
• Analyze existing workflows, business processes, and operational procedures to identify inefficiencies or redundancies.
• Develop and implement process improvement initiatives that enhance productivity, quality, and program outcomes.
• Apply continuous improvement methodologies to streamline operations.
• Document improved processes, develop standard operating procedures (SOPs), and support change management efforts.
• Facilitate meetings, working groups, and workshops focused on process improvement and innovation initiatives.

Management Analyst

• Gather and document functional and technical requirements through stakeholder interviews and workshops
• Produce detailed user stories with clear acceptance criteria and traceability to business objectives
• Write and maintain SQL queries to validate data accuracy, reconcile discrepancies, and support analysis
• Inspect and analyze JSON/API payloads to verify system integrations and data exchanges
• Map current and future-state business processes and identify gaps or inefficiencies
• Debug and trace end-to-end workflows to isolate root causes of system or process failures
• Maintain backlog, defects, and change requests using GitHub Issues or equivalent tools
• Create interface documentation, data dictionaries, and integration specifications
• Coordinate UAT testing, capture results, and validate that requirements are met
• Publish stakeholder communications, release notes, and requirement updates for each deployment

• Document business processes
• Prepare executive communications
• Develop reports and presentations
• Support strategic planning efforts
• Facilitate stakeholder meetings

Federal Business Analyst, Technical Writer

• Turn business needs into clear, actionable requirements for teams
• Create and maintain product documentation (requirements, workflows, use cases)
• Work closely with Product Managers, technical teams, and vendors
• Gather requirements and confirm vendor and hardware capabilities
• Track vendor requirements, constraints, and timelines that may impact delivery
• Evaluate vendor solutions based on performance and business fit
• Support hardware launch readiness by aligning processes, systems, and teams
• Document setup, configuration, logistics, and deployment needs
• Partner with Operations and Hardware teams to prepare for launches and upgrades
• Identify risks, gaps, and dependencies across teams and partners
• Support issue tracking, root cause analysis, and resolution
• Support testing to ensure solutions meet business needs
• Assist with the documentation of deployment requirements, including configuration, provisioning, logistics, certification, and support considerations
• Partner with Hardware Services and Operations teams to validate readiness for device launches and upgrades, identifying risks and gaps
• Assist in coordinating activities for large-scale enterprise rollouts, including pilot planning, phased deployments, and issue tracking
• Assist with user acceptance testing (UAT), validation, and post-release reviews to ensure delivered solutions meet defined requirements and business objectives

• Lead complex and enterprise-wide implementations with multiple integrated workstreams
• Own RCM functional track deliverables, ensuring alignment across stakeholders
• Define governance standards, implementation plans, and risk mitigation strategies
• Drive future-state workflow design across pharmacy operations and revenue cycle processes
• Manage release coordination, dependencies, and cross-functional execution
• Serve as Subject Matter Expert (SME) in medical and pharmacy billing (specialty and infusion)
• Optimize workflows to improve clean claim rate and first-pass yield
• Analyze and resolve billing discrepancies including underpayments, overpayments, and unapplied cash
• Ensure alignment between pharmacy systems, billing platforms, clearinghouses, and financial systems

Senior Business Analyst – Pharmacy, RCM, Billing & Financial Reconciliation

• Responsible for measuring, monitoring, and strategically managing M&T’s balance sheet and interest rate risk position
• Manage and participate in the completion of complex processes and analysis specific to measuring the interest rate risk of the Bank’s balance sheet
• Manage the process of obtaining business line forecasts of balance sheet activities pertinent to forecasting net interest income
• Complete complex analyses to support business assumptions and decisions
• Provide feedback and make recommendations to management regarding the results and how to mitigate potential risk
• Stay abreast of trends within the financial services industry and economy
• Participate in planning, developing and implementing various projects and initiatives to improve the Division’s risk management framework
• Direct activities of participants in executing projects specific to risk management aspects of the Asset/Liability process

Lead Treasury Asset Liability Management Analyst

• Lead requirements analysis across business, workflow, and operational areas
• Translate CMS policy and operational needs into clear user stories and acceptance criteria
• Ensure end-to-end traceability from requirements through implementation and validation
• Collaborate with cross-functional teams and stakeholders to define and refine requirements
• Support alignment between business needs and technical solutions
• Facilitate clarification and refinement of requirements throughout the delivery lifecycle
• Support testing and validation activities to ensure requirements are met
• Assist in user acceptance testing (UAT) and issue resolution as needed
• Provide Tier 2 functional support, including workflow and data issue analysis

• Support requirements elicitation, documentation, and validation for project workflows and related system processes
• Gather and refine business requirements, supporting Agile delivery teams, and ensuring alignment between CMS processes, system functionality, and user needs
• Support analysis of workflows, data structures, and user interactions to ensure accurate and effective system implementation

• Understand the entire lifecycle of a class action or similar matter, determine what data is required based on functional requirements, and define how that data and business rules will translate to internal applications.
• Develop and publish technical specifications, technical requirements, and other documentation, as required.
• Design data mappings and transformations which will be used to drive ETL procedures.
• Work with QC Analysts to design testing strategies and plans to ensure all outcomes are as expected.
• Using tools such as Excel, Access, SQL Server, and others, directly query, assess, and analyze data to ensure requirements are being met.
• Serve as liaison between Client Services (business) and Data Analysts (technical) teams to keep production work flowing smoothly.
• Work with Technical Project Managers to ensure all required steps and actions are captured in project plans, and that project timelines seem reasonable.
• Lead, conduct, or consult in user acceptance test exercises to ensure results are acceptable and meet requirements.
• Follow prescribed software development standards, processes, procedures, methodologies, etc., according to departmental policies and conventions.
• Interact and correspond professionally with team members, project management, clients, and other stakeholders.
• Account for and accurately log time against project work.

Business Analyst jobs in Maryland

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Management Analyst – Journeyman

Business Analyst II

Senior Business Analyst

Senior Business Analyst, Finance Technology

Operations Lead Analyst – Business Acceptance Testing

Project Manager – Business Analyst

Journeyman Management Analyst

Business Analyst

Senior Business Analyst, Grants Management

Business Management Analyst – Accounting

Business Analyst – Sponsored Programs, Financial Services, Clinical Trials

Management Analyst

Business Analyst

Federal Business Analyst, Technical Writer

Business Analyst

Senior Business Analyst – Pharmacy, RCM, Billing & Financial Reconciliation

Lead Treasury Asset Liability Management Analyst

Senior Business Analyst

Business Analyst

Business Analyst