Business Analyst

• Leading discovery sessions with stakeholders to capture and document product requirements, ensuring a clear and shared understanding of desired outcomes across the organisation.
• Visualising complex concepts through technical designs, system workflows, user journeys, and business processes to facilitate clear understanding and alignment on business outcomes.
• Translating functional requirements into detailed technical specifications, effectively bridging the gap between business and engineering teams.
• Owning and prioritising the team's backlog of user stories.
• Collaborating closely with engineers to ensure precise communication and refinement of product requirements.
• Facilitating agile refinement sessions to drive a shared understanding of project goals and impacts across diverse teams.
• Continuously improving existing processes to optimise collaboration and efficiency between business and engineering teams

Technical Business Analyst

• Gathering, analysing and documenting business requirements.
• Designing user centric solutions.
• Ensuring alignment with strategic objectives.
• Translating complex business challenges into technology solutions.

• Partner with stakeholders to clarify requirements, prioritise initiatives, and resolve issues across multiple streams
• Gather and document business requirements, translating them into clear, sprint-ready user stories with acceptance criteria
• Create user stories and walkthrough these with business and technology teams
• You will support business analysts, developers and testers in your stream through the sprint cycle to achieve sprint goals and deliver value to the stakeholders
• Ensure effective change management of process changes when deploying change initiatives
• Lead a small team of Business Analysts and contribute to the overall leadership of the Delivery Team
• Provide expert guidance, mentorship and technical knowledge to develop capabilities of business analysts, supporting growth and development
• Play a critical role in continuously improving the Delivery framework
• Support Project Manager with sequencing, prioritisation and estimation of effort
• Get involved during the definition and design phases, working with technical resources to develop overall solution design
• Work with other Business Analyst to distribute work and elaborate stories
• Act as the day-to-day interface between development team, testers and business stakeholders during execution phase
• Help the test team define test plans and test cases for all functionalities to be developed, covering both application and broader business process testing
• Track test cases back to associated design and User stories
• Support delivery through definition, design, and testing phases ensuring traceability from requirements to test cases and quality outcomes
• Prepare stakeholder communications, deliver demos and training, and assist with business procedure documentation
• Identify process improvements and contribute to business case or lean canvas development for future initiatives

Senior Business Analyst – Team Leader

• Partner with stakeholders to clarify requirements, prioritise initiatives, and resolve issues across multiple streams.
• Gather and document business requirements, translating them into clear, sprint-ready user stories with acceptance criteria.
• Create user stories and walkthrough these with business and technology teams.
• Support business analysts, developers and testers in your stream through the sprint cycle to achieve sprint goals and deliver value to the stakeholders.
• Ensure effective change management of process changes when deploying change initiatives.
• Provide expert guidance, mentorship and technical knowledge to develop capabilities of business analysts, supporting growth and development.
• Play a critical role in continuously improving the Delivery framework.
• Support Project Manager with sequencing, prioritisation and estimation of effort.
• Get involved during the definition and design phases, working with technical resources to develop overall solution design.
• Work with other Business Analyst to distribute work and elaborate stories.
• Act as the day-to-day interface between development team, testers and business stakeholders during execution phase.
• Help the test team define test plans and test cases for all functionalities to be developed, covering both application and broader business process testing.
• Track test cases back to associated design and User stories.
• Support delivery through definition, design, and testing phases ensuring traceability from requirements to test cases and quality outcomes.
• Prepare stakeholder communications, deliver demos and training, and assist with business procedure documentation.
• Identify process improvements and contribute to business case or lean canvas development for future initiatives.

Senior Business Analyst

• Partner with stakeholders to clarify requirements, prioritise initiatives, and resolve issues across multiple streams.
• Gather and document business requirements, translating them into clear, sprint-ready user stories with acceptance criteria.
• Create user stories and walkthrough these with business and technology teams.
• Support Senior Business Analyst and Business Owners in breaking down of Epics into stories and capture of the acceptance criteria.
• Support the Project Managers in planning and implementation of both business and technical components of initiatives.
• You will support the developers and testers through the sprint cycle to achieve sprint goals and deliver value to the stakeholders.
• Support delivery through definition, design, and testing phases ensuring traceability from requirements to test cases and quality outcomes.
• Prepare stakeholder communications, deliver demos and training, and assist with business procedure documentation.
• Identify process improvements and contribute to business case or lean canvas development for future initiatives.

• Partner with stakeholders to clarify requirements, prioritise initiatives, and resolve issues across multiple streams.
• Gather and document business requirements, translating them into clear, sprint-ready user stories with acceptance criteria.
• Create user stories and walkthrough these with business and technology teams.
• Support business analysts, developers and testers in your stream through the sprint cycle.
• Ensure effective change management of process changes when deploying change initiatives.
• Provide expert guidance, mentorship and technical knowledge to develop capabilities of business analysts.
• Play a critical role in continuously improving the Delivery framework.
• Support Project Manager with sequencing, prioritization and estimation of effort.
• Get involved during the definition and design phases, working with technical resources.
• Act as the day-to-day interface between development team, testers and business stakeholders during execution phase.
• Help the test team define test plans and test cases for all functionalities to be developed.
• Track test cases back to associated design and User stories.
• Prepare stakeholder communications, deliver demos and training, and assist with business procedure documentation.
• Identify process improvements and contribute to business case or lean canvas development.

• support Field Services through delivery of risk management practices
• maintain Field Services risk register in ServiceNow
• coordinate quarterly risk reviews and track treatment plans
• provide input into monthly and quarterly risk reporting
• deliver business management analysis across Field Services

Senior Business Analyst – Risk and Operations

• Work closely with clients and internal stakeholders to identify, analyze, and document business needs.
• Translate business needs into detailed functional specifications and technical designs for Power Platform solutions.
• Elicit requirements using interviews, workshops, process analysis, and workflow analysis.
• Define acceptance criteria and ensure traceability of requirements throughout the development lifecycle.
• Design, develop, and implement robust and scalable solutions using the Microsoft Power Platform.
• Create user-friendly apps coded and deployed within Power Pages.
• Build custom Power Pages portals using Liquid templating language, Web API integration.
• Develop Power Platform solutions using Power Fx, JavaScript/TypeScript, C#.
• Design and implement robust data models within Dataverse.
• Develop seamless integrations between Power Platform and Azure services.
• Build and manage automated workflows with Power Automate.
• Develop insightful dashboards and reports with Power BI.
• Manage multiple environments and orchestrate solution migrations.
• Maintain strong relationships with key stakeholders.

Business Analyst, Developer – MS Power Platform

• This role works in close partnership with senior leaders to support the design and delivery of meaningful change & transformation across the Asset Services, APAC.
• Contributes to enterprise‑wide initiatives such as automation & AI programs, operating model evolution, and transition or integration programs.
• Acts as a trusted adviser to senior leaders, providing insight, challenge, and pragmatic recommendations.
• Conducts impact assessments, gap analysis, feasibility studies, and benefits analysis to inform decision‑making.
• Develops high‑quality artefacts including business cases, solution designs, delivery estimates, and strategic recommendations.

Senior Business Analyst, Asset Services

• Plan, facilitate and document user interviews, eliciting both high level and detailed business problems and analysing root causes.
• Design and facilitate workshops and interviews that include a variety of internal and external stakeholders across all levels.
• Design and develop business process models and workflows in consultation with key staff across the agency.
• Manage stakeholder groups to develop a partnership with the business and foster a productive working environment.
• Undertake requirements mapping and traceability.
• Translate defined business needs into outcomes and problem statements (not technical requirements), for large scale Government applications and complex systems.
• Identify, investigate and analyse business processes, procedures and work practices to identify business requirements, inefficiencies, gaps and opportunities for improvement.
• Develop and support key internal and external relationships, including managing stakeholders to achieve work area and agency goals.
• In addition, represent the agency by promoting its interests in various forums.
• Make and communicate decisions using good judgement, expertise and knowledge, governed by legislation, regulations, best practice principles or relevant operating instructions and procedures.
• Perform additional duties or assume responsibility of functions as directed from time to time.

• Requirements gathering sessions to capture business needs, including risk identification in partnership with project managers.
• Preparing and maintaining all collateral relating to business requirements throughout the project lifecycle, including ensuring stakeholder sign-off.
• Collaborating with project managers, stakeholders and business units to document and analyse business requirements for projects.
• Ensuring comprehensive requirements traceability using Requirements Traceability and Testing Matrices (RTTM).
• Translating business needs into clear specifications and project documentation including business cases, use cases, and process flows.
• Working with project managers to develop and implement plans for successful project delivery, improvements and new solutions.
• Conducting process impact assessments, feasibility studies and gap analysis to inform project planning and execution.
• Participate in testing with particular emphasis on UAT, Business Pre & Post Implementation Verification.
• Process mapping with focus on automation
• Maintain and enhance documentation repositories and project tools (e.g., project plans, dashboards, knowledge bases).

• Documentation & Optimisation (First 3 months) Complete migration of remaining department reports (Finance, Credit, Distribution, Marketing)
• Create and maintain a comprehensive data dictionary and standard views documentation (Bronze/Silver/Gold layers)
• Document all existing Power BI reports with clear business logic and data lineage
• Build and maintain a "standard views sheet" documenting all reusable data assets and their business definitions
• Optimise and standardise reporting processes across all departments
• Building New Capabilities (Ongoing) Design and specify new reports and dashboards to support product expansion and business growth
• Maintain the standard views documentation, ensuring all new data assets are properly catalogued
• Define requirements for self-service analytics that empower business users
• Partner with FP&A to develop forward-looking analytics and forecasting capabilities
• Conduct gap analysis and impact assessments for new data initiatives
• Translate complex financial and lending requirements into clear technical specifications
• Validate data quality and business logic across all reporting deliverables
• Champion data governance standards and maintain single source of truth documentation

Business Analyst – Lending

• Work closely with Business, Data and Technology Solutions to articulate and document business requirements in agile story form for strategic product development
• Leverage business analysis frameworks and Business Architecture to develop an integrated view of the business
• Create Agile stories based on business requirements and work with the development team to see those stories through the project lifecycle.S

Business Analyst – Alpha TIER Integration Services, AVP

• Assist in the development of objectives, strategies, and plans that are aligned with the organization's goals.
• Encourage the implementation of strategies to achieve customer satisfaction and optimize resource utilization.
• Engage with clients to discuss business and organizational shortcomings.
• Maintain effective communication with clients to understand their specific needs and concerns.
• Analyze and evaluate current systems and structures within the organization.
• Assess the effectiveness and efficiency of existing processes.
• Discuss current systems with staff at all levels of the organization.
• Observe and document processes and systems to identify areas for improvement.
• Elicit and translate business, financial, and operational requirements into analytical system specifications, including data inputs, calculation logic, and validation rules.
• Define system behaviours to support labour productivity monitoring, cost allocation, and performance reporting.
• Prepare and recommend proposals to revise methods and procedures, alter workflows, redefine job functions, and resolve organizational problems.
• Configure logic, validation, and system parameters to ensure accurate performance metrics.

• Play a strategic role in shaping, defining, and delivering Dedalus’ next-generation Electronic Medical Record (EMR) capabilities
• Translate complex healthcare requirements into robust solutions that enhance patient care, clinician workflows, and system interoperability
• Work closely with the Orbis Product Manager to ensure that offering features, functional, and technical requirements are accurately defined, documented, prioritized, and communicated to all relevant parties including the Global development team.
• Provide knowledge of the offering or portfolio, supports presales work, and ongoing product development.
• Work with multi-disciplinary and functional teams across the business including clinical domain experts and customers, where designs are complex to ensure client business needs are met.
• Lead, identify, define, and document detailed business requirements and functional content features needed to meet requirements.
• Ensure that they meet customer and business requirements, this includes innovative and/or competitive features to support and expand the healthcare markets.
• Support the Orbis Regional and Global Product Manager/s and colleagues in defining standard business processes and mapping these to standard business processes and care activities/functional transactions.
• Provide input for test scenarios, reviews and updates beta tests scripts, and ensures feedback from testing is accurately managed.

Senior Business Analyst – ORBIS

• Act as the primary requirements liaison for a major wholesale customer, developing and promoting a positive and collaborative way of working.
• Engage with GTM business stakeholders to understand objectives, problems, constraints, and success measures.
• Facilitate workshops, interviews, and working sessions to elicit requirements and clarify scope.
• Translate customer needs into structured, prioritised deliverables ready for estimation and delivery.
• Collaborate with architects, developers, testers, and delivery teams to ensure solutions meet documented requirements.
• Support project intake and prioritisation by ensuring sufficient upfront scoping and information quality.
• Contribute to Statements of Work (SoW), business cases, and delivery artefacts as required.
• Contribute to the development and adoption of standard BA templates, tools, and practices.
• Support delivery frameworks (Agile, Waterfall, or hybrid) as appropriate to the initiative.
• Ensure requirements are traceable from definition through to implementation and acceptance.
• Manage requirement backlogs and support prioritisation aligned to customer and business objectives.
• Provide value in high-severity incident reviews and support demand activities by delivering root cause analysis and preventative actions.
• Communicate frequently, honestly, and positively with all stakeholders.
• Contribute to the development of structured requirement-gathering frameworks to support scale and consistency.
• Develop templates, documentation standards, and governance practices.
• Improve intake, scoping, and prioritisation processes to increase delivery throughput.

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