Business Analyst

• Partnering with business stakeholders to understand current processes and pain points, and shaping these into fit-for-purpose SAP S/4HANA solutions.
• Configuring, supporting and enhancing SD and MM processes — think sales orders, pricing, deliveries, billing, purchasing, goods movements, inventory management and invoice verification.
• Preparing clear business requirements, functional specs, solution design documents, process flows, test scripts and training material.
• Assessing the ripple effects of changes across SD, MM and related areas — integrations, data, reporting, Finance, logistics and warehouse touchpoints.
• Supporting enhancements, upgrades and improvement projects, including unit testing, system integration testing, UAT, cutover and hypercare.
• Collaborating with ABAP developers, integration specialists, vendors and managed service partners to deliver reports, forms, interfaces and workflows.
• Providing Level 2/3 functional support, getting to the root of recurring issues, and keeping system and process documentation accurate and up to date.

Business Analyst – SAP

• As a Business Analyst within the AP+ Member Onboarding team, you'll play a critical role in enabling new participants and existing members to successfully connect to Australia's payments ecosystem.
• Working across onboarding activities and member-initiated change requests, you'll act as the bridge between our customers, product and technical teams, ensuring solutions are clearly understood, accurately documented and delivered efficiently.
• This is a fast-paced, delivery-focused role where you'll manage multiple concurrent workstreams, facilitate technical discussions, capture business and system requirements, and guide stakeholders through complex onboarding and change activities.
• Success requires someone who is highly organised, customer-focused and comfortable working with ambiguity while maintaining exceptional attention to detail.
• The role aligns with AP+'s broader Business Analyst capability of translating business needs into practical technical solutions, producing high-quality analysis artefacts and supporting successful delivery outcomes.
• Key outcomes the role will own include partnering with members, product managers and technical delivery teams to successfully onboard new participants and deliver member-initiated changes across AP+'s payments platforms, gathering, analysing and documenting business and system requirements, facilitating workshops and technical discussions, producing and maintaining high-quality documentation, supporting solution validation and testing, and identifying opportunities to improve onboarding processes and member experience through continuous improvement initiatives.

• Write, review and publish a range of online knowledge artefacts, including procedure guides, FAQs, glossaries and overview pages across SupportHUB and SharePoint/KMS.
• Create supporting image and video assets to enhance knowledge content and improve the end-user experience.
• Follow content quality guidelines and templates to ensure knowledge content is clear, consistent and fit for purpose.
• Schedule and facilitate content gathering and review sessions with SMEs, Department Leads and other key stakeholders.
• Build strong working relationships with SMEs and business leads to support ongoing knowledge transfer and ensure content remains accurate and relevant.
• Support the Knowledge & Change Delivery Manager with knowledge base structures, configuration, permissions, rules, tags, technical governance and content optimisation for generative AI surfacing.
• Support knowledge governance activities, including reporting, information architecture, content maps, artefact registers, archiving, moving or renaming content.
• Act as a first point of contact for knowledge management queries or issues and help update the KM Toolkit and SupportHUB Toolkit as required.
• Support and empower SMEs as knowledge champions, helping to build a stronger knowledge management culture across HUB24.
• Identify opportunities for continuous improvement in knowledge management practices at HUB24.

Knowledge Management Analyst

• Documenting and analysing current-state finance processes across Accounts Payable, Accounts Receivable, General Ledger etc., while defining future state processes that align to system capabilities.
• Translating business needs into clear, structured use cases that vendors can configure and implement.
• Development of test scenarios, test cases and acceptance criteria while coordinating User Acceptance Testing across finance functions.
• Supporting implementation activities including data validation, process walkthroughs, and cutover readiness.
• Contributing to the development of Statements of Work by providing clear scope definition, assumption, and deliverables.
• Facilitation of workshops with Finance, IT, and vendors to drive alignment.

Finance Business Analyst

• Lead discovery, process mapping and analysis activities across pricing, job setup, WIP management and billing processes, identifying inefficiencies, control gaps, risks and opportunities for standardisation.
• Assess current-state financial operations processes, controls, decision points, data flows and stakeholder interactions to develop future-state operating models and process designs.
• Partner with cross-functional teams to elicit, validate and document business, functional and reporting requirements that support financial operations transformation and risk assessment uplift initiatives.
• Develop future-state customer journeys, process maps, operating procedures, control frameworks and service designs that improve workflow efficiency, strengthen governance, and enable automation opportunities.
• Analyse pain points, root causes and process variation across financial operations activities, providing recommendations to improve commercial outcomes, operational performance, and user experience.
• Prepare business analysis artefacts, process documentation, impact assessments and implementation recommendations to support the successful delivery of transformation outcomes, ensuring end-to-end traceability, alignment and integration across the Client Engagement Lifecycle.

Lead Business Analyst – Process Redesign

• Interpret global and local policies, risk questionnaires, risk pathways, controls, decisioning criteria and approval requirements across the client engagement lifecycle, identifying duplication, complexity, control inefficiencies and opportunities to simplify and optimise risk outcomes
• Analyse risk assessment requirements, risk decision criteria and governance obligations to support the design of fit-for-purpose risk pathways aligned to risk appetite and compliance requirements
• Partner with risk, compliance and business stakeholders to document, validate and translate risk requirements into clear business rules, process requirements and future-state designs
• Support the development of future-state risk assessment models, decision trees, routing pathways and risk governance frameworks that improve efficiency while maintaining appropriate risk oversight
• Assess opportunities to standardise risk data inputs, simplify questionnaires and reduce unnecessary review activities through a more proportionate risk-based approach
• Support testing, validation and implementation activities to ensure redesigned risk assessment processes operate effectively and achieve intended business and risk outcomes
• Prepare analysis papers, business requirements, risk documentation and supporting materials to enable successful implementation of future-state risk assessment processes

Business Analyst – Client Experience, Onboarding

• The Business Analyst plays a key role within the product development team, acting as the main conduit between the development team and the business by understanding and translating business needs into software requirements, ensuring that the requirements, designs and specifications are captured, defined and well understood by the development team, using agile practices.
• In this role, you’ll be part of the Identity Platform domain, helping shape work that is central to how secure, seamless access is delivered across MYOB products.
• The team is focused on a major security uplift, progressing our cloud migration, and exploring exciting new capabilities in agentic authentication to support smarter, more adaptive identity experiences.
• It’s a great opportunity to contribute to meaningful platform work that improves security, modernises core capabilities, and enables better outcomes for teams and customers.

Business Analyst – 12 Month Contract

• The Business Analyst plays a key role within the product development team, acting as the main conduit between the development team and the business by understanding and translating business needs into software requirements
• Ensuring that the requirements, designs and specifications are captured, defined and well understood by the development team, using agile practices
• Be part of the Identity Platform domain, helping shape work that is central to how secure, seamless access is delivered across MYOB products
• Focused on a major security uplift, progressing our cloud migration, and exploring exciting new capabilities in agentic authentication to support smarter, more adaptive identity experiences
• Contribute to meaningful platform work that improves security, modernises core capabilities, and enables better outcomes for teams and customers

• Developing a deep understanding of Brighte’s business model, processes, and data landscape, then identifying, prioritising, and roadmapping AI and automation opportunities based on commercial impact, cost, and feasibility
• Building business cases that connect technology solutions to measurable business outcomes, including use-case analysis, cost-benefit assessment, and risk evaluation
• Translating business requirements into clear technical and analytical specifications
• Leading end-to-end implementation of AI and automation initiatives — on time, on budget, and aligned with business goals
• Working with Engineering and Technical teams to integrate AI tools into Brighte’s existing systems, and deploying and optimising platforms including the Claude suite, Microsoft Copilot, and ChatGPT
• Identifying broken or inefficient processes and redesigning workflows that leverage AI and automation, building new processes that are documented, repeatable, and transferable across teams
• Evaluating the performance of implemented solutions and continuously surfacing opportunities for optimisation
• Partnering closely with the CFO, Head of Sales & Operations, Data team, and key functional leaders to align AI initiatives with Brighte’s strategic roadmap, and facilitating workshops and prioritisation discussions across business units
• Acting as the bridge between business users and technical teams, and maintaining strong governance so AI adoption aligns with data security, privacy, and responsible AI standards

• Leading discovery sessions with stakeholders to capture and document product requirements, ensuring a clear and shared understanding of desired outcomes across the organisation.
• Visualising complex concepts through technical designs, system workflows, user journeys, and business processes to facilitate clear understanding and alignment on business outcomes.
• Translating functional requirements into detailed technical specifications, effectively bridging the gap between business and engineering teams.
• Owning and prioritising the team's backlog of user stories.
• Collaborating closely with engineers to ensure precise communication and refinement of product requirements.
• Facilitating agile refinement sessions to drive a shared understanding of project goals and impacts across diverse teams.
• Continuously improving existing processes to optimise collaboration and efficiency between business and engineering teams

Technical Business Analyst

• Gathering, analysing and documenting business requirements.
• Designing user centric solutions.
• Ensuring alignment with strategic objectives.
• Translating complex business challenges into technology solutions.

• Partner with stakeholders to clarify requirements, prioritise initiatives, and resolve issues across multiple streams
• Gather and document business requirements, translating them into clear, sprint-ready user stories with acceptance criteria
• Create user stories and walkthrough these with business and technology teams
• You will support business analysts, developers and testers in your stream through the sprint cycle to achieve sprint goals and deliver value to the stakeholders
• Ensure effective change management of process changes when deploying change initiatives
• Lead a small team of Business Analysts and contribute to the overall leadership of the Delivery Team
• Provide expert guidance, mentorship and technical knowledge to develop capabilities of business analysts, supporting growth and development
• Play a critical role in continuously improving the Delivery framework
• Support Project Manager with sequencing, prioritisation and estimation of effort
• Get involved during the definition and design phases, working with technical resources to develop overall solution design
• Work with other Business Analyst to distribute work and elaborate stories
• Act as the day-to-day interface between development team, testers and business stakeholders during execution phase
• Help the test team define test plans and test cases for all functionalities to be developed, covering both application and broader business process testing
• Track test cases back to associated design and User stories
• Support delivery through definition, design, and testing phases ensuring traceability from requirements to test cases and quality outcomes
• Prepare stakeholder communications, deliver demos and training, and assist with business procedure documentation
• Identify process improvements and contribute to business case or lean canvas development for future initiatives

Business Analyst jobs in Australia

See all jobs on JobTailor

Business Analyst – SAP

Business Analyst

Knowledge Management Analyst

Finance Business Analyst

Lead Business Analyst – Process Redesign

Business Analyst – Client Experience, Onboarding

Business Analyst

Business Analyst – 12 Month Contract

Business Analyst – 12 Month Contract

Business Analyst

Technical Business Analyst

Technical Business Analyst

Senior Business Analyst – Team Leader